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jobs
Creating successful strategy off of meaningful measurement.
Kristin Philbin
,
LONDON, United Kingdom
Experience
Other titles
Skills
I'm offering
I have spent the last 20 years utilising data to create solid, repeatable business strategies, optimise operations and enhance marketing initiatives.
I have seen repeated success guiding global and local business strategy through the application of research, analytics and related measurement-based approaches to achieve maximum impact with minimum resource expenditures for client organisations. I am skilled at designing and implementing research driven perception reporting, branding and campaign optimisations.
My experience in using big data to conduct marketing analysis has generated insights that inform strategic directions and marketing planning. I am adept at merging data analytics and communications procedures to build brand value and improve operation with a talent for launching programs related to new product/service offerings. I have been an expert presenter and negotiator; able to develop strong relationships with strategic partners and build consensus across multiple organisational levels.
As an independent, I am positioned to effectively and credibly report on performance as I do not rely on the outcomes to show value. Additionally, I build our models on research, data and attributes that are entirely objective in order to create a reliable algorithm for performance tracking. This leads to a transparent, unbiased, and above all accurate process for measuring the success of any and all campaigns or activities.
Whether the data comes from a focus group, a poll, social and traditional media analysis or web-based metrics – I use analytics to synthesise findings that really matter. I first look at the data to understand ‘what happened?’, figuring out the story behind the data. I then use my contextual knowledge and relationship with your team to establish meaningful ‘so what?’ findings for the long-term strategic plan.
I have seen repeated success guiding global and local business strategy through the application of research, analytics and related measurement-based approaches to achieve maximum impact with minimum resource expenditures for client organisations. I am skilled at designing and implementing research driven perception reporting, branding and campaign optimisations.
My experience in using big data to conduct marketing analysis has generated insights that inform strategic directions and marketing planning. I am adept at merging data analytics and communications procedures to build brand value and improve operation with a talent for launching programs related to new product/service offerings. I have been an expert presenter and negotiator; able to develop strong relationships with strategic partners and build consensus across multiple organisational levels.
As an independent, I am positioned to effectively and credibly report on performance as I do not rely on the outcomes to show value. Additionally, I build our models on research, data and attributes that are entirely objective in order to create a reliable algorithm for performance tracking. This leads to a transparent, unbiased, and above all accurate process for measuring the success of any and all campaigns or activities.
Whether the data comes from a focus group, a poll, social and traditional media analysis or web-based metrics – I use analytics to synthesise findings that really matter. I first look at the data to understand ‘what happened?’, figuring out the story behind the data. I then use my contextual knowledge and relationship with your team to establish meaningful ‘so what?’ findings for the long-term strategic plan.
Markets
United States
(Remote
only)
United Kingdom
Lithuania
(Remote
only)
Denmark
(Remote
only)
Norway
(Remote
only)
Sweden
(Remote
only)
Finland
(Remote
only)
Links for more
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Industries
Language
English
Fluently
Ready for
Larger project
Ongoing relation / part-time
Full time contractor
Available
My experience
2018 - ?
job
MANAGING DIRECTOR
Core Concept Strategy formerly Vitreous Analytics.
Founded a boutique consultancy specialising in the business strategy and measurement in communications including industry perception audits, customised dashboards and strategic workshops. Whether the data comes from a focus group, a poll, social and traditional media analysis or web-based metrics - I use analytics to synthesise findings that really matter. I first look at the data to understand 'what happened?', figuring out the story behind the data. I then use my contextual knowledge and relationship with your team to establish meaningful 'so what?' findings for the long-term strategic plan.
Analytics, Workshops, Web, Focus group, Social, Public relations, Reporting, Business strategy, Communication strategy
2015 - ?
freelance
PRINCIPAL CONSULTANT
Core Concept Strategy.
Created a digital operations and strategy consultancy business to secure high value new business of product partnerships; delivering professional services in Big Data & Analytics and Digital Enterprise Strategy. Act as strategic consultant responsible for analytics strategy, AI, machine learning and reporting execution for global organisations including major retailers in the US and EMEA. Some projects include:
• HEAD OF ANALYTICS, Indigo Lighthouse Group - Supported team resourcing, data partner management and recruitment to deliver client reporting solutions. Regularly produced measurement strategies to optimise subscriber retention whilst analysing behaviour patterns for subscription changes and cancellations. Developed bespoke dashboards and reporting for large scale datasets and optimising outputs to create scalable real-time reporting framework built on the SAP Business Intelligence systems.
• DIRECTOR OF DIGITAL STRATEGY, Core Concept Security - Assisted in the launch of boutique data security consultancy including delivering launch of thought leadership blog optimisation within the industry and included growth of over 155% in visitors and 143% increase in pageviews. Executed a 66% increase in goal conversions (download whitepapers, resources). Created standard branding and core asset library for publications. Develop corporate website for 2019 H1 launch to include services, downloads and training program.
• BUSINESS STRATEGY CONSULTANT, MyPinPad- Developed initial SEO and Social Media launch strategy during website redevelopment and launch,
• HEAD OF ANALYTICS, Indigo Lighthouse Group - Supported team resourcing, data partner management and recruitment to deliver client reporting solutions. Regularly produced measurement strategies to optimise subscriber retention whilst analysing behaviour patterns for subscription changes and cancellations. Developed bespoke dashboards and reporting for large scale datasets and optimising outputs to create scalable real-time reporting framework built on the SAP Business Intelligence systems.
• DIRECTOR OF DIGITAL STRATEGY, Core Concept Security - Assisted in the launch of boutique data security consultancy including delivering launch of thought leadership blog optimisation within the industry and included growth of over 155% in visitors and 143% increase in pageviews. Executed a 66% increase in goal conversions (download whitepapers, resources). Created standard branding and core asset library for publications. Develop corporate website for 2019 H1 launch to include services, downloads and training program.
• BUSINESS STRATEGY CONSULTANT, MyPinPad- Developed initial SEO and Social Media launch strategy during website redevelopment and launch,
Leadership, Social, Framework, Enterprise, Patterns, Retention, Ai, Growth, Recruitment, Security, Blog, Optimization, Website, Social Media, Analytics, Management, SoMe, SAP, Training, Big Data, Machine learning, Business Intelligence, Branding, Digital Strategy, Business strategy, Seo
2018 - 2018
freelance
DIRECTOR, SPARC
Portland Communications.
Oversee daily operations of the SPARC department to ensure the delivery of insight-led strategic analysis and research across the client portfolio. Coordinate the work of Creatives, Planners and Researchers for the delivery of new business pitches and execution of strategic plans.
• Build the SPARC team from four to eleven members in under six months by applying effective talent acquisition and development strategies.
• Increase revenue by 68% within nine months through the successful provision of practical and client-centric solutions to problems.
• Contribute to leading industry-based research studies including 'International Commercial Courts Annual Insights Analysis, ' 'Brexit and Pharmaceutical Industry, ' 'How Africa Tweets' and 'Intercept PBC Research Poster Presentation.'
• Provide strategic direction for the conduct of qualitative studies, focus groups and digital surveys for a variety of client organisations operating in different industries.
• Developed new methodologies for programme analysis and measurement to facilitate digital reporting and visualisation.
• Build the SPARC team from four to eleven members in under six months by applying effective talent acquisition and development strategies.
• Increase revenue by 68% within nine months through the successful provision of practical and client-centric solutions to problems.
• Contribute to leading industry-based research studies including 'International Commercial Courts Annual Insights Analysis, ' 'Brexit and Pharmaceutical Industry, ' 'How Africa Tweets' and 'Intercept PBC Research Poster Presentation.'
• Provide strategic direction for the conduct of qualitative studies, focus groups and digital surveys for a variety of client organisations operating in different industries.
• Developed new methodologies for programme analysis and measurement to facilitate digital reporting and visualisation.
Pharmaceutical, Talent acquisition, Poster, Surveys, Development, International, Direction, Tweets, LED, User research, Qualitative research, Research, Trend researcher, Market research, Team Leadership, Team management, Project Management, Business development, Business strategy
2016 - 2018
job
STRATEGIC DIRECTOR OF RESEARCH, ANALYTICS & INSIGHTS
FleishmanHillard Fishburn.
Collaborated with relevant internal departments and key external partners to identify potential client organisations for new research and analytics opportunities. Built and maintained relationships with vendors to guarantee timely development and execution of the contractual process. Directed the adoption of new measurement, reporting and analytics for global operations.
• Winner of multiple awards including the AMEC Award for performance excellence, AMEC Silver 2017 - Fitbit Big Billion Campaign Report and the AMEC Bronze 2018 - Smurfit Kappa campaign reporting.
• Increased retained revenue by 195% through the implementation of effective business development and budgeting plans.
• Streamlined productivity by 25% by applying cost-cutting measures and optimising work processes for team members.
• Delivered more than EUR 1M in measurement and reporting deliverables to exceed performance target by 103%.
• Led a team of seven permanent and freelancer Analysts, and Planners by developing work plans, providing overall strategic direction and evaluating performance based on KPIs.
• Winner of multiple awards including the AMEC Award for performance excellence, AMEC Silver 2017 - Fitbit Big Billion Campaign Report and the AMEC Bronze 2018 - Smurfit Kappa campaign reporting.
• Increased retained revenue by 195% through the implementation of effective business development and budgeting plans.
• Streamlined productivity by 25% by applying cost-cutting measures and optimising work processes for team members.
• Delivered more than EUR 1M in measurement and reporting deliverables to exceed performance target by 103%.
• Led a team of seven permanent and freelancer Analysts, and Planners by developing work plans, providing overall strategic direction and evaluating performance based on KPIs.
Business development, Research, Analytics, Implementation, Development, Campaign, Direction, Processes, LED, Reporting, Presenting, Team Leadership, Team management, Project Management, Digital Marketing, Change management, Business strategy, Business Optimization
2014 - 2016
job
Senior Business Optimisation Manager
Sitecore.
Optimization, Manager, Project Management, Change management, Business development, Business Optimization, Business strategy, Business Change Management
2010 - 2014
job
Insights Manager EMEA, Client Success Director (Social Analytics)
Bazaarvoice.
Analytics, Manager, Social
2006 - 2010
job
Director, Operations and Account Management
Marcel Media.
Account management, Management
2005 - 2005
job
Director of Public Relations
ConsumerBase.
Public relations
2004 - 2005
job
Marketing Coordinator
TrustWave Corporation.
Marketing, Coordinator
My education
James Madison University
BSc, MEDIA ARTS & DESIGN
BSc, MEDIA ARTS & DESIGN
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