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PMO & Project Management Consultant
Fiona Smith
,
London, United Kingdom
Experience
Other titles
Skills
I'm offering
I am a degree qualified P3O, PMP® and PRINCE2 project management PMO professional with 20 years experience working in the UK and in Australia in Project/Programme/Portfolio/PMO roles. The past 12 years I have worked as an independent consultant on roles in London and have been working via my own Limited company. I am also running property investment businesses and I understand what it is like to run a business.
In my project management career I have worked in the Financial, Banking, Telecommunication, IT, Government and Education industries, and I have experience in both public and private sector environments.
My key skills include:- PMO, Project Management; Project Planning & Scheduling (MS Project); Issues, Risks & Financial Management; Reporting; Change Control & Documentation Management; Implementation & Logistics; Stakeholder & Vendor management.
In my project management career I have worked in the Financial, Banking, Telecommunication, IT, Government and Education industries, and I have experience in both public and private sector environments.
My key skills include:- PMO, Project Management; Project Planning & Scheduling (MS Project); Issues, Risks & Financial Management; Reporting; Change Control & Documentation Management; Implementation & Logistics; Stakeholder & Vendor management.
Markets
United States
(Remote
only)
United Kingdom
Germany
(Remote
only)
Lithuania
(Remote
only)
Denmark
(Remote
only)
Norway
(Remote
only)
Sweden
(Remote
only)
Finland
(Remote
only)
Language
English
Fluently
Ready for
Larger project
Ongoing relation / part-time
Full time contractor
Available
My experience
2016 - 2019
temp
Contract role
HSBC.
http://www.hsbc.com
HSBC is a global bank with an international network of offices in 73 countries and territories comprising Commercial Banking, Global Banking and Markets, Private Banking, Retail Banking and Wealth Management.
Role: PMO Lead
Data and Reporting Portfolio within Digital and Data, HSBC Security Services. Supporting portfolio of multiple client driven and internal projects across global multi-location teams (London / Scotland / India / Sri Lanka).
• Created streamlined process for working collaboratively with offshore Indian PMO team to compile risks/issues/milestones/status reporting from Clarity PPM tool to support the governance of the portfolio.
• Managed Governance across Steering Committee and Working Group meetings.
• Led resource management - FTE forecasts/actuals, contractor & consultant renewals, onboarding & exiting.
• Managed portfolio financials - analysed expenditure against budget allocation across both IT and Business.
• Assisted Programme Managers with tracking progress against their MS project plans.
Role: PMO Lead
ULAP (Unit-Linked Administration Platform) Program within Change Management & Delivery. The Program is implementing ULAP for multiple unit-linked life and pensions clients.
• Produced the multi-release multi-workstream MS Project plan for the ULAP Program.
• Led weekly reviews with workstream leads to track status against the plan, ensuring traceability of milestones in clarity status reporting back to the program plan.
• Supporting the MI and Status reporting for the programme - weekly client & monthly GBM status reporting.
HSBC is a global bank with an international network of offices in 73 countries and territories comprising Commercial Banking, Global Banking and Markets, Private Banking, Retail Banking and Wealth Management.
Role: PMO Lead
Data and Reporting Portfolio within Digital and Data, HSBC Security Services. Supporting portfolio of multiple client driven and internal projects across global multi-location teams (London / Scotland / India / Sri Lanka).
• Created streamlined process for working collaboratively with offshore Indian PMO team to compile risks/issues/milestones/status reporting from Clarity PPM tool to support the governance of the portfolio.
• Managed Governance across Steering Committee and Working Group meetings.
• Led resource management - FTE forecasts/actuals, contractor & consultant renewals, onboarding & exiting.
• Managed portfolio financials - analysed expenditure against budget allocation across both IT and Business.
• Assisted Programme Managers with tracking progress against their MS project plans.
Role: PMO Lead
ULAP (Unit-Linked Administration Platform) Program within Change Management & Delivery. The Program is implementing ULAP for multiple unit-linked life and pensions clients.
• Produced the multi-release multi-workstream MS Project plan for the ULAP Program.
• Led weekly reviews with workstream leads to track status against the plan, ensuring traceability of milestones in clarity status reporting back to the program plan.
• Supporting the MI and Status reporting for the programme - weekly client & monthly GBM status reporting.
Banking, LED, PPM, Http, International, Resource management, Offshore, Support, Onboarding, Change management, It, Security, Network, PMO, Management, Budget, Retail, Administration
2015 - 2016
temp
Contract role
Deutsche Bank.
http://www.db.com
Deutsche Bank is Germany's leading bank with a strong position in Europe and a presence in the Americas and Asia Pacific. The bank provides commercial and investment banking, retail banking, transaction banking and asset and wealth management products and services to governments, investors, businesses and individuals.
Role: PMO Lead
KYC (Know Your Customer) AML (Anti-Money Laundering) Program designed to comply with laws, regulations and guidance relating to the prevention of money laundering, terrorist financing, and related financial crimes.
• Rolling out the use of the Clarity PPM tool and Training the Project Managers across the 10 programmes.
• Establishing status reporting across the portfolio and undertaking feedback reviews to improve quality.
• Training the resources within the PMO on best practices for implementing governance across the portfolio.
Deutsche Bank is Germany's leading bank with a strong position in Europe and a presence in the Americas and Asia Pacific. The bank provides commercial and investment banking, retail banking, transaction banking and asset and wealth management products and services to governments, investors, businesses and individuals.
Role: PMO Lead
KYC (Know Your Customer) AML (Anti-Money Laundering) Program designed to comply with laws, regulations and guidance relating to the prevention of money laundering, terrorist financing, and related financial crimes.
• Rolling out the use of the Clarity PPM tool and Training the Project Managers across the 10 programmes.
• Establishing status reporting across the portfolio and undertaking feedback reviews to improve quality.
• Training the resources within the PMO on best practices for implementing governance across the portfolio.
Training, Retail, Management, PMO, Banking, Http, PPM, KYC, Asia
2012 - 2014
temp
Contract roles
Lloyds Banking Group.
http://www.lloydsbankinggroup.com
Lloyds Banking Group is one of the UK's largest retail banks and comprises many consumer brands including Lloyds, Halifax, Bank of Scotland, Scottish Widows, and St Andrews Group.
Role: Senior PMO (managing PMO Processes across Initiative/Portfolios)
E2E (End to End) Initiative: the largest initiative within the 5 year cross divisional Simplification Programme, implementing business transformation via divisional portfolios of programmes across Lloyds Banking Group.
• Led E2E PMO Risk/Issue management across E2E Portfolios (Retail, Operations,Wealth, Global Payments, Insurance), identifying key risk themes and producing monthly risk reports for the Senior Executive Board.
• Established processes between HR and Finance to track benefits against business cases across E2E initiative.
• Guided Portfolio/Project PMOs and Project managers in following governance processes and attending governance forums for Business Cases, Change Requests and Implementation Readiness Reviews.
Role: PMO Lead (managing PMO on programme)
Switchers Programme: Delivering improved Account Switching Processes within Simplification Programme.
• Supported completion of Go-Live implementation phase covering business readiness and project closure.
• Managed PMO processes to support Programme/Project Managers, and Implementation/Testing/IT Leads.
• Led programme planning processes to manage combined Programme/Workstream MS Project Schedule covering both the IT and Business components of the programme change.
• Produced MI and led project reviews of milestones/deliverables, risks and issues.
Lloyds Banking Group is one of the UK's largest retail banks and comprises many consumer brands including Lloyds, Halifax, Bank of Scotland, Scottish Widows, and St Andrews Group.
Role: Senior PMO (managing PMO Processes across Initiative/Portfolios)
E2E (End to End) Initiative: the largest initiative within the 5 year cross divisional Simplification Programme, implementing business transformation via divisional portfolios of programmes across Lloyds Banking Group.
• Led E2E PMO Risk/Issue management across E2E Portfolios (Retail, Operations,Wealth, Global Payments, Insurance), identifying key risk themes and producing monthly risk reports for the Senior Executive Board.
• Established processes between HR and Finance to track benefits against business cases across E2E initiative.
• Guided Portfolio/Project PMOs and Project managers in following governance processes and attending governance forums for Business Cases, Change Requests and Implementation Readiness Reviews.
Role: PMO Lead (managing PMO on programme)
Switchers Programme: Delivering improved Account Switching Processes within Simplification Programme.
• Supported completion of Go-Live implementation phase covering business readiness and project closure.
• Managed PMO processes to support Programme/Project Managers, and Implementation/Testing/IT Leads.
• Led programme planning processes to manage combined Programme/Workstream MS Project Schedule covering both the IT and Business components of the programme change.
• Produced MI and led project reviews of milestones/deliverables, risks and issues.
Transformation, Processes, Go, LED, Issue management, Http, Business cases, Insurance, Testing, Retail, Implementation, Support, Banking, It, Finance, PMO, Management, Business transformation
2010 - 2011
temp
Contract roles
Royal Bank of Scotland (RBS).
http://www.rbs.com
RBS is a global bank providing personal, private, business, corporate and investment banking services across a range of well known consumer brands including RBS, NatWest, Direct Line, Coutts and Ulster Bank.
Role - PMO Lead
• Managed PMO processes to support Programme Managers, Project Managers, and Business Change Leads.
• Consolidated and quality reviewed MI reports for tracking milestones/deliverables, risks and issues.
• Supported programme planning processes and managed MS Project Schedule to deliver programme change.
• Facilitating funding requests, tracking financials, and analysing monthly forecast/actual budget spend.
• Forecasting, monitoring and managing resource/headcount allocation across projects.
Portfolios/Programmes/Projects -
• Flow FX Foreign Exchange Integration & Investment Programmes, Global Banking & Markets.
• Target Operating Model & Account Opening Improvement Programmes within the Transformation Change Programme for Business & Commercial Banking, Corporate Division.
RBS is a global bank providing personal, private, business, corporate and investment banking services across a range of well known consumer brands including RBS, NatWest, Direct Line, Coutts and Ulster Bank.
Role - PMO Lead
• Managed PMO processes to support Programme Managers, Project Managers, and Business Change Leads.
• Consolidated and quality reviewed MI reports for tracking milestones/deliverables, risks and issues.
• Supported programme planning processes and managed MS Project Schedule to deliver programme change.
• Facilitating funding requests, tracking financials, and analysing monthly forecast/actual budget spend.
• Forecasting, monitoring and managing resource/headcount allocation across projects.
Portfolios/Programmes/Projects -
• Flow FX Foreign Exchange Integration & Investment Programmes, Global Banking & Markets.
• Target Operating Model & Account Opening Improvement Programmes within the Transformation Change Programme for Business & Commercial Banking, Corporate Division.
Forecasting, Budget, Exchange, Integration, PMO, Banking, Support, Transformation, Monitoring, Http, Forecast, Processes
2009 - 2010
temp
Contract roles
Financial Services Authority (FSA).
http://www.fsa.gov.uk
The FSA was an independent non-governmental body that regulated the UK financial services industry to promote efficient and fair financial markets for consumers. In 2013 its responsibilities were split between two new agencies: the Financial Conduct Authority and the Prudential Regulation Authority of the Bank of England.
Role: PMO Lead & PMO Portfolio
• Managed Project Board meetings with the senior stakeholders to review and agree project/policy decisions.
• Produced and managed RAIDS log and MS Project Schedule to implement programme plan covering both the policy development lifecycle as well as the operational, information systems and business changes.
• Supported PMO Portfolio in implementing Project Management process improvements across FSA.
Portfolios/Programmes/Projects -
• BCPM (Business Change &Project Management) Portfolio: supported the implementation of Project Management process improvements across FSA's portfolio of programmes/projects.
• Liquidity Programme: Overhaul of the UK framework of liquidity regulation.
• Retail Distribution Review (RDR) Programme: RDR aims to improve investment services; address the potential for remuneration to distort consumer outcomes; and increase the professional standards of advisers.
• Supervisory Development Project (SDP): HR training and competency framework across the FSA, following the FSA's Supervisory Enhancement Programme, responding to the Northern Rock Audit Report.
The FSA was an independent non-governmental body that regulated the UK financial services industry to promote efficient and fair financial markets for consumers. In 2013 its responsibilities were split between two new agencies: the Financial Conduct Authority and the Prudential Regulation Authority of the Bank of England.
Role: PMO Lead & PMO Portfolio
• Managed Project Board meetings with the senior stakeholders to review and agree project/policy decisions.
• Produced and managed RAIDS log and MS Project Schedule to implement programme plan covering both the policy development lifecycle as well as the operational, information systems and business changes.
• Supported PMO Portfolio in implementing Project Management process improvements across FSA.
Portfolios/Programmes/Projects -
• BCPM (Business Change &Project Management) Portfolio: supported the implementation of Project Management process improvements across FSA's portfolio of programmes/projects.
• Liquidity Programme: Overhaul of the UK framework of liquidity regulation.
• Retail Distribution Review (RDR) Programme: RDR aims to improve investment services; address the potential for remuneration to distort consumer outcomes; and increase the professional standards of advisers.
• Supervisory Development Project (SDP): HR training and competency framework across the FSA, following the FSA's Supervisory Enhancement Programme, responding to the Northern Rock Audit Report.
Project Management, Training, Retail, Management, Audit, PMO, Implementation, Development, Audit, Http, Framework
2007 - 2008
temp
Contract roles
Barclays Bank.
http://www.barclays.com
Barclays is a major global financial services provider engaged in retail, commercial and investment banking and wealth management services, across Europe, the USA, Africa and Asia.
Role - Senior PMO: managed PMO resources and processes across portfolios/divisions as well as managing PMO resources implementing processes within global programme/projects.
Portfolios/Programmes/Projects -
• Multi million £ Global Internet Banking Website Transformation Programme for Commercial Bank.
• Multi million £ programme of 50+ HR/Pensions, Finance, Legal Projects for Central Support.
• Million £ programme of 20+ HR/Pensions Projects & small changes for GRCB.
• ePayround HR Global Transformation Project, implementing a payround solution based on SAP R/3.
Integration & Business Change
• Led restructure of PMO team in defining roles and functions following integration of Project Management function from AD (Application Delivery) and TO (Technology Office) departments.
• Represented Central Support division at cross cluster Head of PMO leaders CoE forums on changes to PM processes across GRCB (Global Retail Commercial Bank) that were also attended by Head of PMO from Retail Bank, Business Banking, Barclaycard, & Wealth divisions.
Portfolio/Department/Enterprise PMO - establishing & managing processes across portfolio/dept(s).
• Implemented a PM template workbook to facilitate collecting MI & web-based dashboard reporting.
• Reviewed data from NIKU Clarity, project pipeline and PMs to produce programme reports on actual and forecast usage/expenditure for resources and financials across portfolios.
Programme/Project Delivery PMO - establishing & managing processes on programme/project(s)
• Led PMO team of 3 resources on Internet Banking programme, supporting 5 Project Managers, 4 Functional Leads, a Programme Manager and Technology Partner Account Manager
• Managed processes for 100+ resources on Internet Banking programme (onshore/offshore & 3rd party) - onboarding/exiting, contracts & funding, time reporting, cost forecasts & actuals.
• Established and managed processes for document configuration, forecasting & tracking financials.
• Managed change control process covering impact assessments and change and feasibility requests.
• Led Central Support PMO implementing governance processes, project reviews, and PM forums.
Barclays is a major global financial services provider engaged in retail, commercial and investment banking and wealth management services, across Europe, the USA, Africa and Asia.
Role - Senior PMO: managed PMO resources and processes across portfolios/divisions as well as managing PMO resources implementing processes within global programme/projects.
Portfolios/Programmes/Projects -
• Multi million £ Global Internet Banking Website Transformation Programme for Commercial Bank.
• Multi million £ programme of 50+ HR/Pensions, Finance, Legal Projects for Central Support.
• Million £ programme of 20+ HR/Pensions Projects & small changes for GRCB.
• ePayround HR Global Transformation Project, implementing a payround solution based on SAP R/3.
Integration & Business Change
• Led restructure of PMO team in defining roles and functions following integration of Project Management function from AD (Application Delivery) and TO (Technology Office) departments.
• Represented Central Support division at cross cluster Head of PMO leaders CoE forums on changes to PM processes across GRCB (Global Retail Commercial Bank) that were also attended by Head of PMO from Retail Bank, Business Banking, Barclaycard, & Wealth divisions.
Portfolio/Department/Enterprise PMO - establishing & managing processes across portfolio/dept(s).
• Implemented a PM template workbook to facilitate collecting MI & web-based dashboard reporting.
• Reviewed data from NIKU Clarity, project pipeline and PMs to produce programme reports on actual and forecast usage/expenditure for resources and financials across portfolios.
Programme/Project Delivery PMO - establishing & managing processes on programme/project(s)
• Led PMO team of 3 resources on Internet Banking programme, supporting 5 Project Managers, 4 Functional Leads, a Programme Manager and Technology Partner Account Manager
• Managed processes for 100+ resources on Internet Banking programme (onshore/offshore & 3rd party) - onboarding/exiting, contracts & funding, time reporting, cost forecasts & actuals.
• Established and managed processes for document configuration, forecasting & tracking financials.
• Managed change control process covering impact assessments and change and feasibility requests.
• Led Central Support PMO implementing governance processes, project reviews, and PM forums.
Support, Processes, LED, Manager, Asia, Contracts, USA, Enterprise, Forecast, Http, Internet, Web, Office, Transformation, Offshore, Project Management, Onboarding, Banking, Technology, Website, Finance, Contracts, PMO, Account Manager, Integration, Management, Forecasting, R, Retail, SAP
2004 - 2006
job
PMO Manager
VERNet - Victorian Education and Research Network.
(May 2004 - Nov 2006) Terra Firma, Australia. Permanent role http://www.terrafirma.com.au
Terra Firma is a specialist project management consultancy firm operating nationally across the IT, financial, banking, telecommunication and government sectors.
Client: VERNet - Victorian Education and Research Network, Australia
Role: PMO Manager (managing PMO on programme)
Project: A$30m infrastructure programme using utilities, engineering, construction and rail transportation companies to procure and deploy 2500km of optical fibre networks across the state of Victoria (linking over 120 research & tertiary education sites for VERNet's 10 university shareholders).
• Created & managed MS Project schedule across the projects to manage the programme.
• Established new PMO processes for managing issues, risks and change control.
• Produced MI for stakeholder organisations, the CEO, executive team, board, and shareholders
Client:Telstra, Australia - Australia's leading telecommunications company
Role: Project & PMO Manager (managing PMO across portfolio/departments/projects).
• Represented Media & Foxtel division at Project Management Centre of Excellence (COE).
• Managed reviewing documentation, project status reporting, MI, issues and risks and governance.
• Produced and managed the project schedule, running meetings with vendors and resources.
• Planned and estimated the project scope, then project managed work against milestones.
• Managed project financials including forecasting, accruals and invoice processing.
Portfolios/Programmes/Projects -
• Telstra Media & FOXTEL programme of 10 project managers, 20+ projects.
• Sky Channel Analogue to Digital Video Network (DVN) Implementation Project.
• The Media & Foxtel Disaster Recovery project.
• Replacing aerial/underground cabling and terminators at network hubs around Australia.
Terra Firma is a specialist project management consultancy firm operating nationally across the IT, financial, banking, telecommunication and government sectors.
Client: VERNet - Victorian Education and Research Network, Australia
Role: PMO Manager (managing PMO on programme)
Project: A$30m infrastructure programme using utilities, engineering, construction and rail transportation companies to procure and deploy 2500km of optical fibre networks across the state of Victoria (linking over 120 research & tertiary education sites for VERNet's 10 university shareholders).
• Created & managed MS Project schedule across the projects to manage the programme.
• Established new PMO processes for managing issues, risks and change control.
• Produced MI for stakeholder organisations, the CEO, executive team, board, and shareholders
Client:Telstra, Australia - Australia's leading telecommunications company
Role: Project & PMO Manager (managing PMO across portfolio/departments/projects).
• Represented Media & Foxtel division at Project Management Centre of Excellence (COE).
• Managed reviewing documentation, project status reporting, MI, issues and risks and governance.
• Produced and managed the project schedule, running meetings with vendors and resources.
• Planned and estimated the project scope, then project managed work against milestones.
• Managed project financials including forecasting, accruals and invoice processing.
Portfolios/Programmes/Projects -
• Telstra Media & FOXTEL programme of 10 project managers, 20+ projects.
• Sky Channel Analogue to Digital Video Network (DVN) Implementation Project.
• The Media & Foxtel Disaster Recovery project.
• Replacing aerial/underground cabling and terminators at network hubs around Australia.
Banking, Processes, Manager, Processing, Utilities, Http, Ceo, Infrastructure, Implementation, Project Management, It, Engineering, Network, PMO, Management, Forecasting, Research, Video
2003 - 2004
temp
Contract role
Centre for Adult Education.
http://www.cae.edu.au
CAE provides nationally accredited training, and in 2003 generated >$18m with > 170 FTE staff..
CAE provides nationally accredited training, and in 2003 generated >$18m with > 170 FTE staff..
Training, Http
1999 - 2003
job
Executive Officer & Project Manager
CAE Board and Board Committees.
Position: Executive Officer & Project Manager
Responsibilities: Reporting to the CEO and Chairperson of the Board managing projects and activities within CAE as well as managing the CAE Board and Board Committees.
(Jun 1999 - Aug 2003) NCR & Teradata, Australia. Perm role http://www.ncr.com & http://www.teradata.com
NCR is a global IT company with offerings in financial self-services, store automation, and IT support. NCR's Teradata division, a leader in data-warehousing solutions, became a separate company in 2007
Role: Project Manager & PMO Manager
Client: Telstra, Australia - Australia's leading telecommunications company
Project: Project to decommission a datamart, and implement a new Data Warehouse over 2 years. The team included 100+ resources from NCR, Telstra, Terra Firma, KPMG/Bearing Point, IBM & EDS.
• Managed datawarehouse implementations, upgrades within mainframe and midrange environment, system dependencies, upstream/downstream interface documentation and stakeholder approvals.
• Implemented production support and problem resolution procedures, analyzing system/application problems, and directing problems within the project team or to other projects within Telstra.
Role: Project Manager - ATM (Automatic Teller Machine) Deployment projects.
Clients: OnQ, Armaguard (Mayne Nickless), Bendigo Bank and First Australian Banking Society
• Managed suppliers, transport/logistics, engineers, warehousing, manufacturing, finance & clients.
• Managed project financials: - revenue forecasts, invoicing, financial reconciliations.
Portfolios/Programmes/
Responsibilities: Reporting to the CEO and Chairperson of the Board managing projects and activities within CAE as well as managing the CAE Board and Board Committees.
(Jun 1999 - Aug 2003) NCR & Teradata, Australia. Perm role http://www.ncr.com & http://www.teradata.com
NCR is a global IT company with offerings in financial self-services, store automation, and IT support. NCR's Teradata division, a leader in data-warehousing solutions, became a separate company in 2007
Role: Project Manager & PMO Manager
Client: Telstra, Australia - Australia's leading telecommunications company
Project: Project to decommission a datamart, and implement a new Data Warehouse over 2 years. The team included 100+ resources from NCR, Telstra, Terra Firma, KPMG/Bearing Point, IBM & EDS.
• Managed datawarehouse implementations, upgrades within mainframe and midrange environment, system dependencies, upstream/downstream interface documentation and stakeholder approvals.
• Implemented production support and problem resolution procedures, analyzing system/application problems, and directing problems within the project team or to other projects within Telstra.
Role: Project Manager - ATM (Automatic Teller Machine) Deployment projects.
Clients: OnQ, Armaguard (Mayne Nickless), Bendigo Bank and First Australian Banking Society
• Managed suppliers, transport/logistics, engineers, warehousing, manufacturing, finance & clients.
• Managed project financials: - revenue forecasts, invoicing, financial reconciliations.
Portfolios/Programmes/
It support, Project Manager, Automation, Data Warehouse, Deployment, PMO, Finance, It, Banking, Support, Mainframe, Ceo, Teradata, Http, Production, Manager
My education
2012
Association for Project Management
P3O Portfolio/Programme/Project Office Registered Practitioner (Candidate #P3OR/003295), PMO Project Management
P3O Portfolio/Programme/Project Office Registered Practitioner (Candidate #P3OR/003295), PMO Project Management
2011
Association for Project Management
PRINCE2 Re-Registered Practitioner (Candidate # P2RR/008932), PRINCE2 Project Management
PRINCE2 Re-Registered Practitioner (Candidate # P2RR/008932), PRINCE2 Project Management
2008
PMI (Project Management Institute)
Certified PMP® (Project Management Professional) #1224781, Project Management
Certified PMP® (Project Management Professional) #1224781, Project Management
2005
Association for Project Management
PRINCE2 Qualified Practitioner (Candidate # P2/A10401), PRINCE2 Project Management
PRINCE2 Qualified Practitioner (Candidate # P2/A10401), PRINCE2 Project Management
1999
-
2004
George Washington University
Masters Certificate in Project Management, Project Management
Masters Certificate in Project Management, Project Management
1994
-
1999
Monash University
Bachelor Degree, Commerce
Bachelor Degree, Commerce
1994
-
1999
Monash University
Bachelor Degree, Arts (Japanese Studies)
Bachelor Degree, Arts (Japanese Studies)
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