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Senior
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0
jobs
Strong Project Management skills specialising in Startups
Shilpa Jain
,
Bournemouth, United Kingdom
Experience
Other titles
Skills
I'm offering
A highly accomplished and well-qualified Operations and Business Manager within the senior
management team, specialising in streamlining processes, establishing robust protocols and
embedding best practice across all company functions, underpinned by corporate compliance and
customer relations.
With outstanding problem-solving skills, I take an analytical approach to issues. As a proficient leader,
negotiator and mediator, I have established practical communication channels and protocols both inhouse and
with external stakeholders. I deftly manage expectations and offer expert advice, cultivating exceptional
relationships. This has included not only mentoring and supporting my own teams but providing clear and
comprehensive information to potential and existing customers and partners, engendering trust in my industry
knowledge.
Of course, commerce is at the core of my vision for business development. I have ideated, launched my
thriving company and facilitated its acquisition with the help of my efficient team members.
management team, specialising in streamlining processes, establishing robust protocols and
embedding best practice across all company functions, underpinned by corporate compliance and
customer relations.
With outstanding problem-solving skills, I take an analytical approach to issues. As a proficient leader,
negotiator and mediator, I have established practical communication channels and protocols both inhouse and
with external stakeholders. I deftly manage expectations and offer expert advice, cultivating exceptional
relationships. This has included not only mentoring and supporting my own teams but providing clear and
comprehensive information to potential and existing customers and partners, engendering trust in my industry
knowledge.
Of course, commerce is at the core of my vision for business development. I have ideated, launched my
thriving company and facilitated its acquisition with the help of my efficient team members.
Markets
United States
(Remote
only)
United Kingdom
Denmark
Norway
Sweden
Finland
Language
German
Good
English
Fluently
Ready for
Ongoing relation / part-time
Full time contractor
Available
My experience
2018 - 2019
job
Operations Manager
www.plattershare.com.
Key Responsibilities
• Working with a team of professionals to ensure smooth business operations.
• Ensuring that my customers feel valued and they bring their businesses back to us.
• Conducting client meetings and team meetings to meet timely deliverables.
• Processing HR and sales documentations to manage client and employee expectations.
• Working on employee engagement and satisfaction, conducting Training Need Analysis and organizing
training and mentoring sessions as per the requirement.
Key Achievements
Helped in resolving some complex problems and prepared the company for acquisition.
• Working with a team of professionals to ensure smooth business operations.
• Ensuring that my customers feel valued and they bring their businesses back to us.
• Conducting client meetings and team meetings to meet timely deliverables.
• Processing HR and sales documentations to manage client and employee expectations.
• Working on employee engagement and satisfaction, conducting Training Need Analysis and organizing
training and mentoring sessions as per the requirement.
Key Achievements
Helped in resolving some complex problems and prepared the company for acquisition.
Training, SoMe, Mentoring, Sales, Employee Engagement, Processing, Manager
2015 - 2015
job
Adjunct Professor
CIIE/UC Berkeley.
Key Responsibilities
• Mentoring a cohort of 4 teams to develop their business plan and market research to help them launch
their products.
• Supporting the participating start-up teams and the teaching teams from UC Berkeley to communicate and to get the most out of their time.
• Attending all the meetings and keeping all the reports updated.
Key Achievements
Helped one of the four start ups in pivoting and making subtle changes to their Business model to achieve a better
market fit.
• Mentoring a cohort of 4 teams to develop their business plan and market research to help them launch
their products.
• Supporting the participating start-up teams and the teaching teams from UC Berkeley to communicate and to get the most out of their time.
• Attending all the meetings and keeping all the reports updated.
Key Achievements
Helped one of the four start ups in pivoting and making subtle changes to their Business model to achieve a better
market fit.
Research, Market research, Teaching, Mentoring, UP
2010 - 2011
job
Operations Associate
Aon Hewitt.
Key Responsibilities
• Helping clients with resolving their issues and queries within the agreed time frame.
• Working in a high-pressure environment to achieve deliverables along with a small tight knit team.
• Streamlining and documenting business processes and training the new hires in following them.
• Working on processes including business operations, parole and benefits analysis
Key Achievements
Identified areas of operational weakness, offering advice and guidance on improvements.
• Helping clients with resolving their issues and queries within the agreed time frame.
• Working in a high-pressure environment to achieve deliverables along with a small tight knit team.
• Streamlining and documenting business processes and training the new hires in following them.
• Working on processes including business operations, parole and benefits analysis
Key Achievements
Identified areas of operational weakness, offering advice and guidance on improvements.
Training, Processes
My education
?
-
2009
Delhi University
Bachelors, Commerce
Bachelors, Commerce
?
-
2006
Gulmohur High School ISC
N/a, Commerce
N/a, Commerce
?
-
2004
Tagore High School
N/a, N/a
N/a, N/a
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