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Natalie Reid
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Natalie has 6+ years' experience and a successful track record of delivering complex IT projects. Having been trained at Accenture from Graduate level Natalie has a polished professionalism and attention to detail. Following a move to a global consultancy specialising in ecommerce for luxury retail Natalie is clear on the industry where she wants to continue to develop her career. She has a strong ability to work well with both technical and business stakeholders making her the ideal project manager.
Markets
United Kingdom
Language
English
Fluently
Ready for
My experience
2018 - ?
freelance
Project Manager / Ecommerce Consultant
Tacit Knowledge, digital commerce consultancy.
• Currently running a BAU enhancements project at client - Mulberry. Natalie is responsible for driving the delivery of the enhancements with a team of 10 engineers who are based in Moldova and Mexico.
• Liaise with the head of digital to understand the business prioritisations for upcoming roadmap items.
• Align sprint planning to the project roadmap, working closely with the product owner to understand priorities, remove blockers and ensure regular reporting and reconciliation against budget and deliverables is carried out.
• Maintains the project backlog and responsible for release management to production website every 2 weeks.
• Manage project dependencies amongst wide group of stakeholders e.g. Finance, Trade, Marketing, Legal, I.T.
• Regularly seeks out improvement opportunities within scrum team and wider, for example assessing better communications tools, being aware of software updates etc.
• Runs requirements gathering and progress workshops and creates designs for implementing new features.
• Research pieces and competitor analysis including analysis on Payment providers (Adyen, Klarna, Sofort, Accertify, Cybersource).
• Search function optimisation suggestions for the business including personalisation.
• Run User acceptance testing with key business stakeholders.
• Some key areas of ecommerce which I have helped to drive delivery on are as follows: PDP Redesign, Checkout redesign, Returns partners, Delivery partners, Video Player, Basket and Checkout redesign, PSP Integration, PIM and DAM integration.
• Liaise with the head of digital to understand the business prioritisations for upcoming roadmap items.
• Align sprint planning to the project roadmap, working closely with the product owner to understand priorities, remove blockers and ensure regular reporting and reconciliation against budget and deliverables is carried out.
• Maintains the project backlog and responsible for release management to production website every 2 weeks.
• Manage project dependencies amongst wide group of stakeholders e.g. Finance, Trade, Marketing, Legal, I.T.
• Regularly seeks out improvement opportunities within scrum team and wider, for example assessing better communications tools, being aware of software updates etc.
• Runs requirements gathering and progress workshops and creates designs for implementing new features.
• Research pieces and competitor analysis including analysis on Payment providers (Adyen, Klarna, Sofort, Accertify, Cybersource).
• Search function optimisation suggestions for the business including personalisation.
• Run User acceptance testing with key business stakeholders.
• Some key areas of ecommerce which I have helped to drive delivery on are as follows: PDP Redesign, Checkout redesign, Returns partners, Delivery partners, Video Player, Basket and Checkout redesign, PSP Integration, PIM and DAM integration.
Finance, Payment, Manager, Production, Redesign, PIM, Search, Software, Testing, Workshops, Website, Optimization, Marketing, Management, Integration, Product owner, SoMe, Budget, Research, Project Manager, Ecommerce, Video, Scrum
2015 - 2018
job
Project Manager
Accenture.
• Natalie worked for one of Accenture's diamond clients; Shell Trading & Shipping. Her role and responsibilities were as follows:
• Delivered regulatory SDLC projects costing $500K-$1M+
• Manage and drive delivery across two 'scrum' teams, a total of 12 people a mixture of business stakeholders, analysts, developers, testers across 3 time zones (London, Bangalore, Houston).
• Collaborating with Head of Europe Commercial and Compliance Leads to validate requirements, determine project scope and build out User stories to drive delivery.
• Act as the bridge between business stakeholders and technical team.
• Practiced agile delivery methodologies including: project initiation, sprint planning, and estimation with planning poker, daily stand ups, 2x2x2 reporting, and sprint retrospectives.
• Mentoring team to help with skill development and motivation.
• Delivered regulatory SDLC projects costing $500K-$1M+
• Manage and drive delivery across two 'scrum' teams, a total of 12 people a mixture of business stakeholders, analysts, developers, testers across 3 time zones (London, Bangalore, Houston).
• Collaborating with Head of Europe Commercial and Compliance Leads to validate requirements, determine project scope and build out User stories to drive delivery.
• Act as the bridge between business stakeholders and technical team.
• Practiced agile delivery methodologies including: project initiation, sprint planning, and estimation with planning poker, daily stand ups, 2x2x2 reporting, and sprint retrospectives.
• Mentoring team to help with skill development and motivation.
Scrum, Project Manager, Agile, Mentoring, User stories, Compliance, Motivation, Development, Shipping, Costing, Regulatory, Manager
2013 - 2015
job
Business Analyst
unknown.
• Analysing large sets of extremely sensitive trade data and producing concise outputs to identify trends, patterns and anomalies.
• Write epics, user stories and acceptance criteria and working with developers to produce estimates.
• Assist project manager by helping to prioritise the project backlog.
• Define project WRICEF, RACI, manage risks.
• Communicate technical concepts to business stakeholders.
• Build relationships with Legal, Compliance, Commercial, Risk teams within the Shell Trading business.
• Lead deployment analyst responsible for co-ordinating the deployment of several systems at critical go live times.
• Created process documents for BAU handover.
• Write epics, user stories and acceptance criteria and working with developers to produce estimates.
• Assist project manager by helping to prioritise the project backlog.
• Define project WRICEF, RACI, manage risks.
• Communicate technical concepts to business stakeholders.
• Build relationships with Legal, Compliance, Commercial, Risk teams within the Shell Trading business.
• Lead deployment analyst responsible for co-ordinating the deployment of several systems at critical go live times.
• Created process documents for BAU handover.
Project Manager, Deployment, User stories, Compliance, Analyst, Patterns, Manager, Go
My education
Queens University Belfast Russell Group University
Bachelors, Engineering
Bachelors, Engineering
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