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Agile Delivery and Coaching | Agile and Digital Transformation
Marcel Bar
,
London, United Kingdom
Experience
Other titles
Skills
I'm offering
• Experienced senior Agile practitioner and coach with 15+ years of hands-on
experience.
• Extensive experience of Agile Delivery Methodologies.
• Seasoned Programme Manager with extensive project delivery and budget
management experience.
• Strong communication, leadership, and people management skills.
• Strong stakeholder and relationship management skills.
• Strong technical background.
• Experienced digital strategist and innovator.
experience.
• Extensive experience of Agile Delivery Methodologies.
• Seasoned Programme Manager with extensive project delivery and budget
management experience.
• Strong communication, leadership, and people management skills.
• Strong stakeholder and relationship management skills.
• Strong technical background.
• Experienced digital strategist and innovator.
Markets
United Kingdom
Language
English
Fluently
Dutch
Good
Ready for
Larger project
Full time contractor
Available
My experience
2019 - 2019
job
Delivery Lead
Digital Bank Start-up.
11:FS
I was responsible for leading the successful delivery of a brand-new digital bank in 24 weeks
- from concept to card-in-hand.
Key responsibilities included:
• Overall responsibility for all aspects of the end-to-end delivery of the project, from proposition through to release.
• Driving and defining a target operating model to support the bank once live.
• Day-to-day hands-on coaching and support of a number of cross-functional agile
teams (both onsite and remote).
• Management of vendors and service providers.
• Management of C-level and Board-level stakeholders.
I was responsible for leading the successful delivery of a brand-new digital bank in 24 weeks
- from concept to card-in-hand.
Key responsibilities included:
• Overall responsibility for all aspects of the end-to-end delivery of the project, from proposition through to release.
• Driving and defining a target operating model to support the bank once live.
• Day-to-day hands-on coaching and support of a number of cross-functional agile
teams (both onsite and remote).
• Management of vendors and service providers.
• Management of C-level and Board-level stakeholders.
Coaching, Agile, C, Management, Service, Support
2019 - 2019
job
Delivery Lead
Agile and DevOps Transformation.
Willis Towers Watson (via Equal Experts)
I was responsible leading the delivery of several key DevOps improvements to improve the velocity and quality of delivery, as well as the development of a longer-term transformation
strategy to move from a data centre to a SaaS-based model.
Key responsibilities included:
• Defining and driving the implementation of key DevOps improvements across their
flagship Pension Administration products.
• Leading the development of a longer-term DevOps and Agile transformation strategy.
• Working directly with the Global CTO and his team to drive the adoption of DevOps
practices across the entire development community.
• Day-to-day hands-on coaching and support of a range of agile teams (both on- and off-shore), across a variety of business units within the organisation.
I was responsible leading the delivery of several key DevOps improvements to improve the velocity and quality of delivery, as well as the development of a longer-term transformation
strategy to move from a data centre to a SaaS-based model.
Key responsibilities included:
• Defining and driving the implementation of key DevOps improvements across their
flagship Pension Administration products.
• Leading the development of a longer-term DevOps and Agile transformation strategy.
• Working directly with the Global CTO and his team to drive the adoption of DevOps
practices across the entire development community.
• Day-to-day hands-on coaching and support of a range of agile teams (both on- and off-shore), across a variety of business units within the organisation.
Administration, Coaching, DevOps, Agile, Agile transformation, Saas, Support, Cto, Transformation, Implementation, Development, Organization, Community, Off-shore, Pension, Watson
2018 - 2018
job
Agile Coach
Securities Services.
HSBC Global Banking and Markets (via eMagine Consulting Ltd)
I was responsible for coaching and supporting a range of teams, with varying levels of experience across HSBC Securities Services to ensure continuous improvement and value-
based outcome delivery. Key responsibilities included:
• Defining and driving the Agile delivery framework and operating model for the flagship
UKTA programme.
• Supporting the Global Head of Change Management to drive adoption of Agile within
the business community.
• Coaching and influencing senior management to achieve their objectives through
Agile principles and practices.
• Day-to-day hands-on coaching and support of a range of agile teams (both on- and off-shore), across a variety of projects and business units within the organisation.
I was responsible for coaching and supporting a range of teams, with varying levels of experience across HSBC Securities Services to ensure continuous improvement and value-
based outcome delivery. Key responsibilities included:
• Defining and driving the Agile delivery framework and operating model for the flagship
UKTA programme.
• Supporting the Global Head of Change Management to drive adoption of Agile within
the business community.
• Coaching and influencing senior management to achieve their objectives through
Agile principles and practices.
• Day-to-day hands-on coaching and support of a range of agile teams (both on- and off-shore), across a variety of projects and business units within the organisation.
Change management, Coaching, Agile, Agile coach, Consulting, Management, Continuous improvement, Banking, Support, Coach, Organization, Community, Off-shore, Framework
2016 - 2018
job
Agile Programme Manager - Digital Customer On-boarding
HSBC Commercial Banking.
I was responsible for the agile delivery of a transformed digital customer on-boarding process from both a client and operational perspective, with a business benefit of $100 million.
Key responsibilities included:
• Defining and driving the Agile delivery framework for the programme.
• Coaching and supporting 10+ Agile teams to ensure continuous improvement and outcome-driven delivery.
• Implementing a new agile target operating model to support the transformed
proposition.
• Re-platforming legacy technology onto future-proof, best-of-breed digital platform.
• Decoupling the customer experience from core banking systems.
• Improving the usability of the process based on extensive customer research and testing.
• Delivering optimised, automated back-office operational processes to support the new platform.
• Planning, budgeting, and resourcing of a global project team of 90+, including
offshore and consultancy resources.
• Management of vendors and service providers.
• Management of C-level and executive stakeholders.
Key responsibilities included:
• Defining and driving the Agile delivery framework for the programme.
• Coaching and supporting 10+ Agile teams to ensure continuous improvement and outcome-driven delivery.
• Implementing a new agile target operating model to support the transformed
proposition.
• Re-platforming legacy technology onto future-proof, best-of-breed digital platform.
• Decoupling the customer experience from core banking systems.
• Improving the usability of the process based on extensive customer research and testing.
• Delivering optimised, automated back-office operational processes to support the new platform.
• Planning, budgeting, and resourcing of a global project team of 90+, including
offshore and consultancy resources.
• Management of vendors and service providers.
• Management of C-level and executive stakeholders.
Technology, Processes, Manager, Framework, Office, Testing, Usability & UX, Offshore, Support, Banking, Coaching, Service, Continuous improvement, Management, Usability, C, Agile, Customer experience, Research
2015 - 2016
job
Head of Digital
Investit Ltd.
I was responsible for establishing, building and running the Digital Strategy consulting
practice at Investit, a specialist investment management consultancy. Digital strategy,
transformation and innovation was a key growth area for Investit, who has 120+ investment
management clients, including 38 of the top 50 firms. Key responsibilities included:
• Building a successful and profitable digital strategy and transformation consulting
practice.
• Overall management of the practice with full P/L responsibility.
• Defining and driving Digital, Transformation and Innovation strategy and frameworks
to improve profitability and efficiency.
• Providing cutting-edge digital strategy consulting and expert, trusted advice.
• Representing Investit at conferences, speaking on disruptive technology in asset
management
• Researching and evaluating the likely impact of digital technologies and Fintech
propositions on the investment management industry and how they can be
leveraged by our clients
• Management of vendors and service providers.
• Management of C-level and executive stakeholders.
practice at Investit, a specialist investment management consultancy. Digital strategy,
transformation and innovation was a key growth area for Investit, who has 120+ investment
management clients, including 38 of the top 50 firms. Key responsibilities included:
• Building a successful and profitable digital strategy and transformation consulting
practice.
• Overall management of the practice with full P/L responsibility.
• Defining and driving Digital, Transformation and Innovation strategy and frameworks
to improve profitability and efficiency.
• Providing cutting-edge digital strategy consulting and expert, trusted advice.
• Representing Investit at conferences, speaking on disruptive technology in asset
management
• Researching and evaluating the likely impact of digital technologies and Fintech
propositions on the investment management industry and how they can be
leveraged by our clients
• Management of vendors and service providers.
• Management of C-level and executive stakeholders.
Digital Strategy, Innovation, C, Consulting, Management, Service, Technology, Fintech, Growth, Transformation, Strategy Consulting
2015 - 2015
job
Programme Manager
Schroder Investment Management.
I was responsible for defining and executing the Design and Innovation strategy, enabling
Schroders to be more efficient and agile in the delivery of emerging technology and innovative
business solutions and to achieve its ambition to be a Digital Leader in the significantly and rapidly changing financial services industry. Key responsibilities include:
• Defining and driving the Design and Innovation strategy and frameworks.
• Introducing a design culture into Schroders, with a strong focus on service design and customer-centred value delivery.
• Creating business strategies to drive innovation across all business platforms.
• Build and manage a state-of-the-art innovation lab.
• Research and evaluate the likely impact of technologies and services on the market
and how they can be leveraged.
• Management of vendors and service providers.
• Management of C-level and executive stakeholders.
Schroders to be more efficient and agile in the delivery of emerging technology and innovative
business solutions and to achieve its ambition to be a Digital Leader in the significantly and rapidly changing financial services industry. Key responsibilities include:
• Defining and driving the Design and Innovation strategy and frameworks.
• Introducing a design culture into Schroders, with a strong focus on service design and customer-centred value delivery.
• Creating business strategies to drive innovation across all business platforms.
• Build and manage a state-of-the-art innovation lab.
• Research and evaluate the likely impact of technologies and services on the market
and how they can be leveraged.
• Management of vendors and service providers.
• Management of C-level and executive stakeholders.
Design, Innovation, Research, Agile, C, Service Design, Management, Service, Technology, Manager
2013 - 2013
job
Agile Programme Manager - Multi-device Platform
Lloyds Banking Group.
I was responsible for defining and delivering a large business transformation programme to introduce multi-device capability to all public websites within Lloyds Banking Group, including
the 3 main brands: Lloyds, Halifax and Bank of Scotland. Key responsibilities include:
• Hands-on management of £2.5 million+ annual budget.
• Planning, budgeting, and resourcing of project teams of 40+, including offshore
delivery teams.
• Defining and driving multi-device strategy, including Content Strategy, UX/Design,
Solution Architecture, Implementation and Operations and Support.
• Management of key stakeholders at executive level.
• Agency and vendor selection and management.
the 3 main brands: Lloyds, Halifax and Bank of Scotland. Key responsibilities include:
• Hands-on management of £2.5 million+ annual budget.
• Planning, budgeting, and resourcing of project teams of 40+, including offshore
delivery teams.
• Defining and driving multi-device strategy, including Content Strategy, UX/Design,
Solution Architecture, Implementation and Operations and Support.
• Management of key stakeholders at executive level.
• Agency and vendor selection and management.
Solution architecture, Manager, Content strategy, Implementation, Transformation, Offshore, Support, Banking, Architecture, Design, Content, Management, Business transformation, Budget, Agile, Websites, UX
2011 - 2013
job
Programme Director
Realise Ltd.
Reporting directly to the Managing Partner, I was responsible for the delivery of large
strategic technology and digital programmes for key client accounts, including Lloyds Banking
Group, Standard Life, Fidelity, Franklin Templeton, and Tesco. Key responsibilities include:
• Hands-on management of £1.5 million+ technology and digital programmes.
• Planning, budgeting, and resourcing of project teams of 20+.
• Strategic planning and business case development.
• Relationship and key account management.
• Client-facing solution design and development via web application platforms.
strategic technology and digital programmes for key client accounts, including Lloyds Banking
Group, Standard Life, Fidelity, Franklin Templeton, and Tesco. Key responsibilities include:
• Hands-on management of £1.5 million+ technology and digital programmes.
• Planning, budgeting, and resourcing of project teams of 20+.
• Strategic planning and business case development.
• Relationship and key account management.
• Client-facing solution design and development via web application platforms.
Design, Account management, Strategic Planning, Management, Key account management, Technology, Business Case, Banking, Development, Web
2010 - 2011
job
Programme Manager
Web Publication and Management.
Man Investments Ltd
I had overall responsibility for all aspects of the web publication process, encompassing
content, UX, and design, across all client-facing websites. Key responsibilities included:
• Hands-on management of an on-going programme of change to increase operational
efficiency, reduce cost, and deliver a continuous stream of online improvement,
resulting in a cost saving of £3 million+ per annum.
• Overall operational responsibility for website content and website support.
• Planning, budgeting, and resourcing of a multi-located team of 10+ staff
• Management and delivery of large-scale web enhancement projects.
• Defining and driving content strategy and content devolution.
• Management of senior stakeholders across a broad range of business functions.
• Agency and vendor selection and management.
I had overall responsibility for all aspects of the web publication process, encompassing
content, UX, and design, across all client-facing websites. Key responsibilities included:
• Hands-on management of an on-going programme of change to increase operational
efficiency, reduce cost, and deliver a continuous stream of online improvement,
resulting in a cost saving of £3 million+ per annum.
• Overall operational responsibility for website content and website support.
• Planning, budgeting, and resourcing of a multi-located team of 10+ staff
• Management and delivery of large-scale web enhancement projects.
• Defining and driving content strategy and content devolution.
• Management of senior stakeholders across a broad range of business functions.
• Agency and vendor selection and management.
Design, UX, Websites, Management, Content, Website, Support, Content strategy, Web, Online, Manager
2007 - 2010
job
Web Development Team Leader
Man Investments Ltd.
Working as part of the e-Commerce technology team, tasked with developing all external-
facing websites, my responsibilities included the following:
• Leading two teams of developers - front-end web development and CMS
development.
• Driving Web and CMS technical strategy.
• Managing vendor/agency relationships and acting as key point of contact.
• Technical delivery of large-scale web enhancement projects.
• Driving the technical implementation of SEO and Web Analytics.
facing websites, my responsibilities included the following:
• Leading two teams of developers - front-end web development and CMS
development.
• Driving Web and CMS technical strategy.
• Managing vendor/agency relationships and acting as key point of contact.
• Technical delivery of large-scale web enhancement projects.
• Driving the technical implementation of SEO and Web Analytics.
Seo, Websites, CMS, E-commerce, Analytics, Technology, Implementation, Development, Web
2001 - 2004
job
Content Management Architect
European Technology Consultants.
Employed by European Technology Consultants in the capacity of Content Management
Architect, I conducted a range of assignments for clients including Sony Playstation Europe,
Telewest, NTL, The Football Association, and Thistle Hotels. Key responsibilities included:
• Content Management System design and development.
• Content Management strategic consulting.
• Quality assurance of Content Management implementations.
• Content Management product evaluation.
Architect, I conducted a range of assignments for clients including Sony Playstation Europe,
Telewest, NTL, The Football Association, and Thistle Hotels. Key responsibilities included:
• Content Management System design and development.
• Content Management strategic consulting.
• Quality assurance of Content Management implementations.
• Content Management product evaluation.
Design, Consulting, Content Management, Management, Content, Technology, Quality Assurance, Development, System Design
2000 - 2001
job
Web Designer/CMS Developer
ebookers.com plc.
Working as part of the team responsible for the front-end of this highly successful travel
website, I gained extensive experience in providing design, front-end functionality, and Content Management solutions for a multi-million pound e-commerce venture that spans 11
European countries.
website, I gained extensive experience in providing design, front-end functionality, and Content Management solutions for a multi-million pound e-commerce venture that spans 11
European countries.
Design, CMS, E-commerce, Content Management, Management, Content, Website, Developer, Web
2000 - 2000
job
Web Designer/Developer
Rila Publications Ltd.
Main Web Designer and Developer for Rila Publications. Key responsibilities included:
• Redesigning the existing website to achieve better scalability and Content
Management.
• Converting the website from static page format to fully functional, dynamic e-
commerce site.
• Redesigning the existing website to achieve better scalability and Content
Management.
• Converting the website from static page format to fully functional, dynamic e-
commerce site.
Management, Content, Website, Developer, Web, Scalability
1999 - 1999
freelance
Freelance design/development
Rhodes University Department of Journalism.
South Africa
During this time, I undertook the following roles:
• Webmaster, third annual Highway Africa International Internet Conference.
• Webmaster, School of Economic Journalism, Rhodes University.
• Part-time lecturer in Web Design/Development, Rhodes University.
During this time, I undertook the following roles:
• Webmaster, third annual Highway Africa International Internet Conference.
• Webmaster, School of Economic Journalism, Rhodes University.
• Part-time lecturer in Web Design/Development, Rhodes University.
Design, Web design, Webmaster, Development, International, Web, Internet
My education
Rhodes University
Bachelors, Media Design
Bachelors, Media Design
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