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High-performing transformation leader with exceptional ability to make complex business change achievable
David Stocks
,
Wimbledon, United Kingdom
Experience
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I'm offering
High-performing business & technology transformation leader who has delivered a wide-range of complex business and technology transformation programs for leading organisations globally; combines 20+ years of ‘whole system’ design thinking with a tried-and-tested consulting toolkit. Adept at shaping programmes, building teams and delivering in the most challenging of circumstances. Uses a customer centric approach and goes ‘beyond technology’ to deliver sustainable outcomes in partnership with business and technology stakeholders alike.
Markets
United Kingdom
Language
English
Fluently
Ready for
Larger project
Ongoing relation / part-time
Full time contractor
Available
My experience
2017 - ?
freelance
Change & Transformation Consultant
Kingfisher Plc.
Leading diverse teams on multiple change and transformation initiatives to integrate Kingfisher operating companies
(Screwfix, B&Q, Castorama & Brico Depot) onto single 'Kingfisher' platforms with new 'ways of working'.
• Created a lean team of consultants and internal SMEs to established OpenText (cloud solution) as the new group Digital
Asset Management (DAM) solution; a single repository of all Kingfisher product, brand and inspiration assets. On-
boarding and utilising a global network of 'DAM Leads' was key to landing the change in multiple markets
simultaneously. The DAM is today used by 4,00 users and is home to millions of assets, significantly improving
Kingfishers' ability to re-use rich media, feeding consumer channels via API and automated workflow.
• Co-lead of group operating model programme tasked with designing and implementing a new 'Content Operations
Model'. The design architects a roadmap which will transform the group's ability to consistently acquire and distribute
high quality data & content on-time, in-full and to-specification. Worked with Exec. Board and cross-functional 'Design
Working Group' on detailed design, BAU trial and incremental transition. The content operations model has proved it
can improve performance by 200% and reduce the 'cost to serve' by 40%.
• Pioneered 'lightweight yet robust' approach for change and engagement for the group Data and Content Program (DCP),
which is now the benchmark for change and engagement across Kingfisher.
(Screwfix, B&Q, Castorama & Brico Depot) onto single 'Kingfisher' platforms with new 'ways of working'.
• Created a lean team of consultants and internal SMEs to established OpenText (cloud solution) as the new group Digital
Asset Management (DAM) solution; a single repository of all Kingfisher product, brand and inspiration assets. On-
boarding and utilising a global network of 'DAM Leads' was key to landing the change in multiple markets
simultaneously. The DAM is today used by 4,00 users and is home to millions of assets, significantly improving
Kingfishers' ability to re-use rich media, feeding consumer channels via API and automated workflow.
• Co-lead of group operating model programme tasked with designing and implementing a new 'Content Operations
Model'. The design architects a roadmap which will transform the group's ability to consistently acquire and distribute
high quality data & content on-time, in-full and to-specification. Worked with Exec. Board and cross-functional 'Design
Working Group' on detailed design, BAU trial and incremental transition. The content operations model has proved it
can improve performance by 200% and reduce the 'cost to serve' by 40%.
• Pioneered 'lightweight yet robust' approach for change and engagement for the group Data and Content Program (DCP),
which is now the benchmark for change and engagement across Kingfisher.
Design, API, Cloud, Lean, Management, Content, Network, It, Asset Management, Transformation, Workflow
2013 - 2017
freelance
Change & Transformation Consultant
Condé Nast International.
Leading large-scale digital and commercial transformation programmes globally. Tasked with moving disparate markets in EMEA, APAC and LATAM onto global solutions with standardised ways of working.
• Leading Condé Nast and Deloitte teams to establish Salesforce as the global CRM and ad-booking platform; led design,
build and implementation for brands including Vogue, GQ and Wired; brought together international markets to collaborate on global design ahead of multi-territory roll-out. Setup governance, reporting and quality assurance
process to ensure value was delivered by third-party consulting firm.
• Managed and mentored mixed Adobe / internal team to achieve a global roll-out of Adobe Digital Asset Management
and syndication platform to markets as diverse as Russia, India and Japan; enterprise level digital data-store for 100+
terabytes of Condé Nast image and video assets; enables digital content syndication between 26 markets.
• Using onshore and internal development teams, led the design, build and launch of bespoke CMS and iOS App to facilitate
the efficient (Create Once, Publish Everywhere) creation and delivery of digital apps for Vogue, GQ and Vanity Fair.
Removed inefficient dual 'print' and 'digital' content workflows to create a single source of platform agnostic 'content'.
• Leading Condé Nast and Deloitte teams to establish Salesforce as the global CRM and ad-booking platform; led design,
build and implementation for brands including Vogue, GQ and Wired; brought together international markets to collaborate on global design ahead of multi-territory roll-out. Setup governance, reporting and quality assurance
process to ensure value was delivered by third-party consulting firm.
• Managed and mentored mixed Adobe / internal team to achieve a global roll-out of Adobe Digital Asset Management
and syndication platform to markets as diverse as Russia, India and Japan; enterprise level digital data-store for 100+
terabytes of Condé Nast image and video assets; enables digital content syndication between 26 markets.
• Using onshore and internal development teams, led the design, build and launch of bespoke CMS and iOS App to facilitate
the efficient (Create Once, Publish Everywhere) creation and delivery of digital apps for Vogue, GQ and Vanity Fair.
Removed inefficient dual 'print' and 'digital' content workflows to create a single source of platform agnostic 'content'.
Asset Management, LED, Enterprise, Booking, App, International, Development, Transformation, Implementation, Adobe, Quality Assurance, Apps, Design, Content, Management, Consulting, Salesforce, Print, CMS, CRM, Ios app, IOS, Video
2010 - 2013
freelance
Business & Technology Transformation Consultant
BBC Worldwide.
Sourced, configured and delivered a new global content, rights management and sales solution for BBC Worldwide as part of a far-reaching and highly complex business transformation programme.
• A hugely challenging programme of work, needing to migrate from a 20-year-old legacy platform to a modern cloud and digital media focused solution. Led the key 'Business and Technology Transformation' workstream which detailed a
business case (£18m cost / £80m benefit) and vendor analysis process to source a new rights management and sales
system. Proceeded to lead the business and technology transformation stream which defined critical new data models,
business processes and technology solutions for rights, finance, legal and sales teams globally.
• In preparation for transition to live, designed and established a new "content and rights" business division to take
ownership of all business and technology processes related to the management of rights acquisition and exploitation for the group. This team was largely formed of a number of siloed teams and individuals, who were brought into a single
team to bring consistent ways of working, governance and continuous improvement, ensuring the technology
investment is maximised.
• A hugely challenging programme of work, needing to migrate from a 20-year-old legacy platform to a modern cloud and digital media focused solution. Led the key 'Business and Technology Transformation' workstream which detailed a
business case (£18m cost / £80m benefit) and vendor analysis process to source a new rights management and sales
system. Proceeded to lead the business and technology transformation stream which defined critical new data models,
business processes and technology solutions for rights, finance, legal and sales teams globally.
• In preparation for transition to live, designed and established a new "content and rights" business division to take
ownership of all business and technology processes related to the management of rights acquisition and exploitation for the group. This team was largely formed of a number of siloed teams and individuals, who were brought into a single
team to bring consistent ways of working, governance and continuous improvement, ensuring the technology
investment is maximised.
Cloud, Business transformation, Management, Content, Sales, Continuous improvement, Finance, Technology, Business Case, Transformation, LED, Processes
2003 - 2010
job
Senior Project Manager
ITV Plc.
Working across the international ITV business on several strategic projects over seven years. Successes include; operational
savings of £20m from DVD fulfilment outsource and a VoD streaming platform, allowing broadcasters to stream 10k hours of HD content, replacing manual posting of viewing cassettes around the world.
Selection of projects delivered:
Global Brand Licensing solution SOP, ERP and CRM Integration
B2B Corporate Website & CMS Sales & Asset Fulfilment system
B2B VoD Screening Portal Rights Management reporting solution
DVD supply chain outsource (Sony) CRM pipeline reporting (Salesforce)
Document Management solution Virtual Screening Cinema (Second Life)
Experience 1994 - 2003
savings of £20m from DVD fulfilment outsource and a VoD streaming platform, allowing broadcasters to stream 10k hours of HD content, replacing manual posting of viewing cassettes around the world.
Selection of projects delivered:
Global Brand Licensing solution SOP, ERP and CRM Integration
B2B Corporate Website & CMS Sales & Asset Fulfilment system
B2B VoD Screening Portal Rights Management reporting solution
DVD supply chain outsource (Sony) CRM pipeline reporting (Salesforce)
Document Management solution Virtual Screening Cinema (Second Life)
Experience 1994 - 2003
CRM, CMS, Project Manager, B2B, Salesforce, ERP, Management, Integration, Content, Sales, Website, Management Reporting, International, Streaming, Portal, Manager
2000 - 2003
job
Implementation Manager
Uniport Business Systems.
Implementing content and rights management solutions for media clients in UK and US (Jim Henson Productions, C5 and Carlton TV) for boutique media consultancy.
Management, Content, TV, Implementation, C5, Manager
1994 - 1996
job
LPG IT Manager
British Gas.
Managing the day-to-day technology needs of ~30 LPG depots in the UK.
It, Technology, Manager
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