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jobs
Project Manager
Courage Chiromo FInstAM, MCMI
,
Hemel Hempstead, United Kingdom
Experience
Other titles
Skills
I'm offering
SC Cleared, PRINCE2 Practitioner, MSP, FInstAM, MCMI professional with 8 years experience leading programmes, projects and business change. Strong understanding of programme and project management methodology. Thorough knowledge and experience in requirements gathering and acting as subject matter expert for change initiatives. Experienced in process mapping and acting as subject matter expert for guiding transition to TOM (Target Operating Model). Analytical and methodical in approach, staying current on the latest thinking and techniques and continuously looking for ways to improve. Proven track record of delivering change within 'fast moving' and 'disruptive' environments.
Markets
United Kingdom
Links for more
Once you have created a company account and a job, you can access the profiles links.
Language
English
Fluently
Ready for
Larger project
Ongoing relation / part-time
Full time contractor
Available
My experience
2019 - 2019
job
Project Lead, Offsite Records Management
Department for International Trade.
Feb 2019 - Aug 2019 Project Lead, Offsite Records Management - Department for International Trade
● Lead for identification and deployment of resources required to deliver offsite records project
● Lead for communication and stakeholder management, maintaining relationships across the business
● Ensuring timely delivery of projects by providing strategy and direction, including setting and agreeing priorities
● Governance, control and ensuring projects compliance with Data Protection, GDPR and FOI legislation
● Alignment, coordination of workstreams and their interdependencies
● Defining and tracking of progress according to agreed KPI metrics
● Key participant in the development of change implementation strategies working closely with the business
● Line management of workstream managers, providing training, mentoring and team upskilling as necessary
Key Achievements:
● Setup project PMO including governance, processes, templates to support programme of work
● Implemented quality management system to ensure consistency in products across the workstreams
● Identified and earmarked material for potential contribution to National Archives in compliance with Public Records Act
● Reviewed records to align storage with Data Protection and Government Security Classifications Policy (GSCP)
● Implemented electronic database of records to support rapid responses to Freedom of Information workstream
● Lead for identification and deployment of resources required to deliver offsite records project
● Lead for communication and stakeholder management, maintaining relationships across the business
● Ensuring timely delivery of projects by providing strategy and direction, including setting and agreeing priorities
● Governance, control and ensuring projects compliance with Data Protection, GDPR and FOI legislation
● Alignment, coordination of workstreams and their interdependencies
● Defining and tracking of progress according to agreed KPI metrics
● Key participant in the development of change implementation strategies working closely with the business
● Line management of workstream managers, providing training, mentoring and team upskilling as necessary
Key Achievements:
● Setup project PMO including governance, processes, templates to support programme of work
● Implemented quality management system to ensure consistency in products across the workstreams
● Identified and earmarked material for potential contribution to National Archives in compliance with Public Records Act
● Reviewed records to align storage with Data Protection and Government Security Classifications Policy (GSCP)
● Implemented electronic database of records to support rapid responses to Freedom of Information workstream
Security, Processes, Direction, International, Storage, KPI, Development, Implementation, Support, Quality Management, Training, Compliance, Deployment, PMO, Management, Mentoring, Stakeholder Management, GDpr, Database
2017 - 2019
job
Business Change & IT Training Lead
NHS West Hertfordshire Hospitals.
Apr 2017 - Feb 2019 Business Change & IT Training Lead - NHS West Hertfordshire
● Lead for IT training, business change and advice on embedding cultural and operational change into practice
● Lead for development of readiness planning, including researching and change impact assessments
● Directing support for change management initiatives, including supporting IT deployment, data migration, training and engagement activities, user support and wider business change activities required to integrate solutions into BAU
● Lead for the recruitment, onboarding and line management of team providing training, mentoring and upskilling as required
● Designated subject matter expert delivering specialist knowledge to inform policies, procedural documentation and business continuity planning
● Documenting requirements and supporting the design and delivery of change initiatives
● Leading application of change management processes and tools to support adoption of required change
● Ensuring a consistent approach to benefits management and benefits realization
Key Achievements:
● Decommissioned fax technology across whole Trust to comply with NHS 'Paperless 2020' directive
● Introduced new communication streams to widen IT department's engagement platforms
● Developed, launched and managed website for the IT department with an emphasis on a responsive and user-focused design
● Restructured IT Training processes leading to shortened processing times for new training requests
● Lead for IT training, business change and advice on embedding cultural and operational change into practice
● Lead for development of readiness planning, including researching and change impact assessments
● Directing support for change management initiatives, including supporting IT deployment, data migration, training and engagement activities, user support and wider business change activities required to integrate solutions into BAU
● Lead for the recruitment, onboarding and line management of team providing training, mentoring and upskilling as required
● Designated subject matter expert delivering specialist knowledge to inform policies, procedural documentation and business continuity planning
● Documenting requirements and supporting the design and delivery of change initiatives
● Leading application of change management processes and tools to support adoption of required change
● Ensuring a consistent approach to benefits management and benefits realization
Key Achievements:
● Decommissioned fax technology across whole Trust to comply with NHS 'Paperless 2020' directive
● Introduced new communication streams to widen IT department's engagement platforms
● Developed, launched and managed website for the IT department with an emphasis on a responsive and user-focused design
● Restructured IT Training processes leading to shortened processing times for new training requests
Design, Change management, Training, Mentoring, Management, Deployment, Website, It, Technology, Recruitment, Onboarding, Support, Development, Responsive, Processes, Processing
2017 - 2017
job
Portfolio Lead, PMO
NHS England.
Jan 2017 - Apr 2017 Portfolio Lead - NHS England
● Provided oversight and monitoring of programme governance and performance
● Produced reports on resource deployment and their ROI
● Risk and Issue management and escalation processes
● Collaborated with programme teams to investigate variances and implement corrective actions
● Driver for performance improvement by identifying areas of weakness, recommending corrective actions
● Coordination of working groups, providing subject matter expertise and support as required
● Provided oversight and monitoring of programme governance and performance
● Produced reports on resource deployment and their ROI
● Risk and Issue management and escalation processes
● Collaborated with programme teams to investigate variances and implement corrective actions
● Driver for performance improvement by identifying areas of weakness, recommending corrective actions
● Coordination of working groups, providing subject matter expertise and support as required
Management, PMO, Deployment, ROI, Support, Monitoring, Issue management, Processes
2016 - 2016
job
Project Manager
NHS Non-Emergency Patient Transport.
Aug 2016 - Dec 2016 Project Manager - NHS Central London Clinical Commissioning Group
● Lead for travel and transport projects from inception to completion and business change across 4 NHS sites
● Stakeholder management to ensure the diverse interests remained aligned
● Developed engagement strategies to promote closer working relationships between the diverse stakeholders
● Worked collaboratively to balance scope against resource deployment engaging key stakeholders as required
● Implementation of KPIs in catchment area hospital contracts to drive improvement in quality of PTS service
● Worked collaboratively with team leads to monitor KPIs, identifying trends and effecting corrective measures
● Delivered improved patient experience through the implementation of quality standards
● Introduced common criteria to align processes in stakeholder hospitals
● Monitored qualitative and quantitative feedback to inform improvement in service delivery
● Regularly reviewed and reported on service quality across stakeholder hospitals group
Key Achievements:
● Implemented regular patient engagement workshops to broaden stakeholder engagement streams
● Implemented common processes across catchment region to improve consistency in service delivery
● Standardised policies across catchment area hospitals to improve consistency in service delivery
● Developed additional structures to maintain effective engagement with stakeholders at all levels
● Lead for travel and transport projects from inception to completion and business change across 4 NHS sites
● Stakeholder management to ensure the diverse interests remained aligned
● Developed engagement strategies to promote closer working relationships between the diverse stakeholders
● Worked collaboratively to balance scope against resource deployment engaging key stakeholders as required
● Implementation of KPIs in catchment area hospital contracts to drive improvement in quality of PTS service
● Worked collaboratively with team leads to monitor KPIs, identifying trends and effecting corrective measures
● Delivered improved patient experience through the implementation of quality standards
● Introduced common criteria to align processes in stakeholder hospitals
● Monitored qualitative and quantitative feedback to inform improvement in service delivery
● Regularly reviewed and reported on service quality across stakeholder hospitals group
Key Achievements:
● Implemented regular patient engagement workshops to broaden stakeholder engagement streams
● Implemented common processes across catchment region to improve consistency in service delivery
● Standardised policies across catchment area hospitals to improve consistency in service delivery
● Developed additional structures to maintain effective engagement with stakeholders at all levels
Project Manager, Stakeholder Management, Management, Deployment, Service, Contracts, Workshops, Implementation, Contracts, Manager, Processes, Service Delivery
2014 - 2016
job
Project Implementation Manager
NHS Health Education England.
● Lead project manager for implementation of BTFP recommendations across 22 NHS hospitals ensuring appropriate governance, support structures and control mechanisms were in place
● Planned supporting workstreams from start including information gathering exercise through to implementation and evaluation using agreed structures
● Internal and external stakeholder management across region including directors of medical education, clinical tutors, foundation training programme directors, medical education and medical staffing managers
● Supported relevant internal and external working groups/projects to provide, information and subject matter advice
● Presenting information and issues, explaining highly complex issues, to a wide range of internal and external stakeholders
● Management of risks and issues and its proactive resolution and escalations
● Contributed to the strategic planning of team projects, identifying interdependencies across projects/functions, potential impacts on wider organisation, resource requirements and building in contingency and adjustments as necessary
● Lead for the recruitment, onboarding and line management of team providing training, mentoring and upskilling as required
Key Achievements:
● Led implementation of requirements for 'Broadening the Foundation Programme' across LETB
● Led the increase of psychiatry training posts in partner hospitals to increase capacity across LETB
● Developed and implemented structures to support improved quality of training across the LETB
● Redeveloped engagement platforms to improve engagement with stakeholders across all levels
● Redeveloped internal processes to improve the departments' knowledge and information retention
● Planned supporting workstreams from start including information gathering exercise through to implementation and evaluation using agreed structures
● Internal and external stakeholder management across region including directors of medical education, clinical tutors, foundation training programme directors, medical education and medical staffing managers
● Supported relevant internal and external working groups/projects to provide, information and subject matter advice
● Presenting information and issues, explaining highly complex issues, to a wide range of internal and external stakeholders
● Management of risks and issues and its proactive resolution and escalations
● Contributed to the strategic planning of team projects, identifying interdependencies across projects/functions, potential impacts on wider organisation, resource requirements and building in contingency and adjustments as necessary
● Lead for the recruitment, onboarding and line management of team providing training, mentoring and upskilling as required
Key Achievements:
● Led implementation of requirements for 'Broadening the Foundation Programme' across LETB
● Led the increase of psychiatry training posts in partner hospitals to increase capacity across LETB
● Developed and implemented structures to support improved quality of training across the LETB
● Redeveloped engagement platforms to improve engagement with stakeholders across all levels
● Redeveloped internal processes to improve the departments' knowledge and information retention
Training, Project Manager, Stakeholder Management, Mentoring, Strategic Planning, Management, Recruitment, Onboarding, Support, Implementation, Presenting, Organization, Retention, LED, Manager, Processes
2014 - 2014
job
Project Manager, Business Transformation Support
NHS Central Eastern Commissioning Support Unit.
Project Manager, Business transformation, Support, Transformation, Manager
2012 - 2014
job
Project Implementation Support Officer, E-Roster Project
NHS Hertfordshire Partnership Mental Health Foundation Trust.
Support, Implementation
2009 - 2012
job
Deputy Information & Publicity Manager
Restoration of Human Rights Advocacy Charity.
Sep 2009 - Nov 2012 Deputy Information & Publicity Manager - Restoration of Human Rights Advocacy Charity Group (ROHR)
Manager
2001 - 2008
job
Deputy Plant Manager
Clearwater Seafoods.
DETAILED HISTORY
Jan 2001 - Aug 2008 Deputy Plant Manager - Clearwater Seafoods
Jan 2001 - Aug 2008 Deputy Plant Manager - Clearwater Seafoods
Manager
My education
2015
-
2017
University of Bedfordshire
MBA, Executive Programme
MBA, Executive Programme
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