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Project manager with experience delivering technology transformation and technology enabled change in financial services across multiple geographies
Jonathan Walford
,
London, United Kingdom
Experience
Other titles
Skills
I'm offering
Project manager with experience delivering technology transformation and technology enabled change in financial services across multiple geographies. Experienced with settlements (Gloss, Clearstream, SWIFT) and Compliance (KYC, trade surveillance). Strong strategic awareness and excellent stakeholder management. Adept in building effective teams and using best practice methodologies and tools for strategy delivery. Highly experienced in managing initiatives across functions, time zones and cultures, with global teams in EMEA, US and APAC. Strong communication skills and gravitas, with the ability to operate at all levels of the organization.
KEY COMPETENCIES
Full lifecycle project and programme management
Investment banking operations
Stakeholder management
Multi location team management
Offshoring / outsourcing
Vendor management
Agile and waterfall development
Building strong teams
ACHIEVEMENTS
- Achieved operational readiness for Brexit Operations and Compliance workstreams allowing business go live
- Delivered a streamlined global support and ownership model for strategic settlements platform
- Delivered cost savings by successful offshoring of application support
- On time, on budget implementation of Gloss settlements system
KEY COMPETENCIES
Full lifecycle project and programme management
Investment banking operations
Stakeholder management
Multi location team management
Offshoring / outsourcing
Vendor management
Agile and waterfall development
Building strong teams
ACHIEVEMENTS
- Achieved operational readiness for Brexit Operations and Compliance workstreams allowing business go live
- Delivered a streamlined global support and ownership model for strategic settlements platform
- Delivered cost savings by successful offshoring of application support
- On time, on budget implementation of Gloss settlements system
Markets
United Kingdom
Links for more
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Language
German
Good
English
Fluently
Spanish
Good
French
Good
Italian
Good
Ready for
Larger project
Ongoing relation / part-time
Full time contractor
Available
My experience
2017 - 2019
job
Operations and Compliance PM (Brexit) / Global Service Delivery Manager
Mizuho.
For Brexit, I was responsible for the delivery of enhancements to Gloss, CMS and TLM, trade surveillance platforms and all messaging components. A total of 10 platforms and 6 vendors were impacted, requiring system changes and contract renegotiation. I managed end-to-end testing with Front and Middle Office, Finance, Product Control and Regulatory Reporting. The new legal entity went live with its first customers in March 2019.
• Creation of multi stream Brexit plan with tight delivery deadline
• Elaboration of high-level requirements and test strategy
• Status reporting for Operations and Compliance senior stakeholders
• Managing internal (Agile) and vendor delivery for Gloss, cash management, reconciliations and SWIFT with a budget of £500,000 and a team of 4 direct reports
• Management of contractual and commercial changes with vendors
• Chairing the global Gloss steering committee with senior stakeholders in Tokyo and HK
• Managing the transition of application support for Operations and Compliance platforms to a 3rd party
• Vendor relationship management
• Creation of multi stream Brexit plan with tight delivery deadline
• Elaboration of high-level requirements and test strategy
• Status reporting for Operations and Compliance senior stakeholders
• Managing internal (Agile) and vendor delivery for Gloss, cash management, reconciliations and SWIFT with a budget of £500,000 and a team of 4 direct reports
• Management of contractual and commercial changes with vendors
• Chairing the global Gloss steering committee with senior stakeholders in Tokyo and HK
• Managing the transition of application support for Operations and Compliance platforms to a 3rd party
• Vendor relationship management
Compliance, Service Delivery, Manager, Regulatory, Service Delivery Manager, Cash management, Office, Testing, Support, Swift, Service, Finance, Management, Test, Budget, Agile, CMS
2015 - 2016
temp
Project Manager (Contract)
UBS AG.
Working in the Operations Change team, providing internal consultancy and responsible for the initiation of 2 work streams within a technology and business simplification programme as well as a CASS remediation project. Leading a small team of business analysts, my role was to define scope, gain business and IT stakeholder commitment and drive the successful execution of the projects
• Delivered a CASS reporting remediation initiative, working with a number of IT teams to understand the existing process, propose a compliant (and streamlined) process and gain approval for the solution, taking ownership for negotiating a solution for multiple stakeholders. Non compliance would have forced the closure of this business
• Managed the analysis of the fails process, proposing a range of small improvements through to a strategic stock record and associated dashboard, delivering several cost saving enhancements while securing budget for the strategic solution
• Delivered a CASS reporting remediation initiative, working with a number of IT teams to understand the existing process, propose a compliant (and streamlined) process and gain approval for the solution, taking ownership for negotiating a solution for multiple stakeholders. Non compliance would have forced the closure of this business
• Managed the analysis of the fails process, proposing a range of small improvements through to a strategic stock record and associated dashboard, delivering several cost saving enhancements while securing budget for the strategic solution
Project Manager, Budget, Compliance, It, Technology, Manager
2012 - 2015
job
Vice President
Barclays.
Managed a small team of project managers in the operations and payments areas of the investment bank and responsible for numerous regulatory and business change driven projects for settlements and regulatory reporting teams
• Delivered a complex CASS regulatory change to multiple applications for the custody business, allowing them to remove trading constraints and offer a compliant service. This included large scale acceptance testing and co-ordination of business and IT teams in many locations
• Proposed and implemented a framework for managing multiple interdependent Agile workstreams across a number of locations for the bank's post trade strategy implementation
• Delivered a complex CASS regulatory change to multiple applications for the custody business, allowing them to remove trading constraints and offer a compliant service. This included large scale acceptance testing and co-ordination of business and IT teams in many locations
• Proposed and implemented a framework for managing multiple interdependent Agile workstreams across a number of locations for the bank's post trade strategy implementation
Agile, Service, It, Implementation, Testing, Regulatory, Framework, President
2006 - 2011
job
Associate Director
Royal Bank of Canada Capital Markets.
Managed teams covering operations, finance, product control and reconciliations. Also operated as GLOSS product manager to ensure bespoke development was in line with RBC global strategy, maintain the quality of delivery and manage the prioritisation of RBC enhancement requests from all locations. In this capacity I:
• Implemented a number of business critical GLOSS enhancements that reduced the number of fails and the effectiveness of depot management
• Led a global prioritisation forum
• Managed a £1 million budget for internal and vendor development
• Proposed and prototyped an automated GLOSS testing solution
• Managed MifID upgrades for Operations and Finance, including implementation of bespoke best execution application
• Outsourced global Operations and Finance application support, mitigating key person dependencies and freeing up internal resources for more strategic activities
• Implementation of an ITIL based service delivery model
• Line management and career development of 7 senior managers with a team of approximately 40 onshore and 30 offshore staff
• Implemented a number of business critical GLOSS enhancements that reduced the number of fails and the effectiveness of depot management
• Led a global prioritisation forum
• Managed a £1 million budget for internal and vendor development
• Proposed and prototyped an automated GLOSS testing solution
• Managed MifID upgrades for Operations and Finance, including implementation of bespoke best execution application
• Outsourced global Operations and Finance application support, mitigating key person dependencies and freeing up internal resources for more strategic activities
• Implementation of an ITIL based service delivery model
• Line management and career development of 7 senior managers with a team of approximately 40 onshore and 30 offshore staff
ITIL, Budget, Management, Product Manager, Finance, Service, Support, Offshore, Implementation, Development, Testing, LED, UP, MiFID, Manager, Service Delivery
2003 - 2006
temp
Project Manager (Contract)
DHL International Ltd.
DHL and its parent company, Deutsche Post migrated all European IT to a new facility in Prague. Reporting to the European IT Transition Director and working in Prague and other European locations.
• Managed IT migrations to Prague, co-ordinating the activities of development, support, operations, service management and HR groups to ensure successful transition
• Worked closely with DHL's offshoring partners to migrate selected functions offshore
• Internal consultancy and creation of business cases for the migration of country IT functions to Prague
• Planned and co-ordinated knowledge transfer activities between existing support and development staff and new recruits in Prague, Phoenix and Kuala Lumpur
• Reported on progress to stakeholders, including the European Application Support Manager, the Production Services Manager, the CIO and corporate and local country business representatives
• Mentored new managers in Czech Republic and other locations
• Managed IT migrations to Prague, co-ordinating the activities of development, support, operations, service management and HR groups to ensure successful transition
• Worked closely with DHL's offshoring partners to migrate selected functions offshore
• Internal consultancy and creation of business cases for the migration of country IT functions to Prague
• Planned and co-ordinated knowledge transfer activities between existing support and development staff and new recruits in Prague, Phoenix and Kuala Lumpur
• Reported on progress to stakeholders, including the European Application Support Manager, the Production Services Manager, the CIO and corporate and local country business representatives
• Mentored new managers in Czech Republic and other locations
Project Manager, Management, Service Management, Service, It, Support, Offshore, Development, CIO, Business cases, Production, Manager
1997 - 2002
job
Vice President
JP Morgan Chase Limited.
• Managed FI data migration after Chase merger
• Responsible for $2 million application development project budget, immediate team of 8 and extended team of approximately 25
• Renegotiated contract with outsourcer resulting in $1.5million annual saving on infrastructure costs
• Worked closely with front and back office to define success criteria relating to capacity, performance and mitigation of technology risk
• Responsible for $4 million application support budget and $8 million infrastructure charge
• Relocated application support function to Glasgow office, achieving saving of 20%
• Became a Six Sigma champion and used methodology in project prioritisation and management
• Responsible for $2 million application development project budget, immediate team of 8 and extended team of approximately 25
• Renegotiated contract with outsourcer resulting in $1.5million annual saving on infrastructure costs
• Worked closely with front and back office to define success criteria relating to capacity, performance and mitigation of technology risk
• Responsible for $4 million application support budget and $8 million infrastructure charge
• Relocated application support function to Glasgow office, achieving saving of 20%
• Became a Six Sigma champion and used methodology in project prioritisation and management
Budget, Management, Technology, Six Sigma, Support, Infrastructure, Development, Office, Sigma, President
1991 - 1997
job
Exchange Traded Derivatives Project Manager
Salomon Brothers Limited.
• Led design and development of automated link with LIFFE exchange
• Responsible for providing support in London, Paris, Frankfurt, New York and Tokyo
• Responsible for providing support in London, Paris, Frankfurt, New York and Tokyo
Design, Project Manager, Exchange, Support, Development, LED, Manager
1990 - 1991
job
Consulting Assistant
KPMG Management Consulting.
Participated in projects including P&O, Ministry of Defence and London Borough of Barking and Dagenham, from business analysis through to delivery and support of new systems
Business Analysis, Consulting, Support
1986 - 1990
job
Analyst/Programmer and System Administrator
British Telecom Limited.
Analysis and design of small Unix/Informix systems for Trunk Networks customers
Design, Unix, Analyst, Administrator
My education
1981
-
1985
University of Wolverhampton
Bachelors, Modern Languages
Bachelors, Modern Languages
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