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Strong programme management profile specialising in national and international delivery
Damian Knowles
,
Hemel Hempstead, United Kingdom
Experience
Other titles
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I'm offering
A versatile and solution focused Senior Programme Manager with a wealth of global experience and a sustained record of success across diverse sectors. Boasts a wealth of exposure within transformation, managed services, business change, Media (TV and Music), Aerospace, Automotive, Banking and Financial Services and IT Services; leading specialist teams and delivering complex, full-cycle business change, transition and transformation projects. Adept at building and maintaining key relationships at all levels, including clients, stakeholders, contractors and suppliers; effectively translating requirements and overseeing all issues through to completion. Well versed in managing the end-to-end delivery of complex projects across conflicting programmes and proven ability to drive businesses forward. Experienced in engaging and communicating with relevant internal and external stakeholders, inclusive of C-Level management in all programmes of work. Both a team player and an independent thinker, with valuable problem solving and decision-making skills and the ability to coordinate with senior leaders to ensure needs are identified and fully addressed: Now seeking to secure a challenging related position where expertise and commitment will bring immediate value and on-going success.
Markets
United Kingdom
Links for more
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Language
English
Fluently
Ready for
Larger project
Ongoing relation / part-time
Full time contractor
Available
My experience
2017 - 2019
job
Programme Manager
Rail Delivery Group.
Key Achievements and Responsibilities:
● Plays a leading role in overseeing high-profile Programmes within RDG including One Plan National and Regional Launches, Fares Reform Programme Phases 1 and 2 and the Williams Review
● Holds full Directorate budget responsibility; managing programme budgets and forecasting to ensure efficient spend
● Managing the senior-level coaching and mentoring of directorate team members on project/programme delivery, ensuring the upskilling of the senior management team
● Adopts a flexible and adaptable approach as SpAd to Director of Communications, Business Plan Champion and Risk Champion; driving delivery and improvements
● Reporting and forecasting for the directorate, membership, the campaigns and the Department of Transport (DfT)
● Implements robust programme management frameworks suitable for campaigns, this encompasses; project initiation documents, RACI, programme planning, financial tracking and forecasting, risk and issues log, reporting and lifecycle management
● Successfully led the delivery of the high-profile £85BN National Industry Improvement Programme ‘In Partnership for Britain’s Prosperity’; regenerated the project and ensuring in-scope delivery
● Effectively managed the delivery of ‘The West of England local plan’ in March 2018 as well as ‘South East London & Kent local plan’ in June 2018, coordinating with cross-functional teams
● Provided key support within the ‘Fares Consultation’ and ‘Easier Fares for All’ programmes; built and developed the teams and coordinated key resources prior to managing the handover of the programmes to the Specialist Director
● Oversaw the Williams Proposals which was established in September 2018 to review the structure of the whole rail industry and the way passenger rail services are delivered and to make recommendations for reform that prioritise passengers’ and taxpayers’ interests
● Received key recognition and commendation for successfully streamlining the financial accounts for the department and remodelling the budgeting/forecasting format with the Finance Business Partners
● Achieved significant savings on the National Campaign budget (£200k in 2017/18 and £294k in 2019/20) as well as a £60k saving on the Directorate budget which, prior to taking the role, was forecasted at £500k over budget
● Maintained on budget status for the Directorate in 2019/20 by successfully managing the increased recruitment costs for hiring a new Director and balancing expenditure across the team
● Acted as the Business Plan Champion with full responsibility for creating and deploying the Communications and Engagement Business plan (2017/18 and 2019/20)
● Proved instrumental in the delivery of the Risk Management Bow Ties for Communications and Engagement portfolio 2017/18 and 19/20
● Championed organisational transformation by spearheading the implementation of supplier service reviews/service reporting to identify areas of improvement and coordinate the removal of underperforming services
● Plays a leading role in overseeing high-profile Programmes within RDG including One Plan National and Regional Launches, Fares Reform Programme Phases 1 and 2 and the Williams Review
● Holds full Directorate budget responsibility; managing programme budgets and forecasting to ensure efficient spend
● Managing the senior-level coaching and mentoring of directorate team members on project/programme delivery, ensuring the upskilling of the senior management team
● Adopts a flexible and adaptable approach as SpAd to Director of Communications, Business Plan Champion and Risk Champion; driving delivery and improvements
● Reporting and forecasting for the directorate, membership, the campaigns and the Department of Transport (DfT)
● Implements robust programme management frameworks suitable for campaigns, this encompasses; project initiation documents, RACI, programme planning, financial tracking and forecasting, risk and issues log, reporting and lifecycle management
● Successfully led the delivery of the high-profile £85BN National Industry Improvement Programme ‘In Partnership for Britain’s Prosperity’; regenerated the project and ensuring in-scope delivery
● Effectively managed the delivery of ‘The West of England local plan’ in March 2018 as well as ‘South East London & Kent local plan’ in June 2018, coordinating with cross-functional teams
● Provided key support within the ‘Fares Consultation’ and ‘Easier Fares for All’ programmes; built and developed the teams and coordinated key resources prior to managing the handover of the programmes to the Specialist Director
● Oversaw the Williams Proposals which was established in September 2018 to review the structure of the whole rail industry and the way passenger rail services are delivered and to make recommendations for reform that prioritise passengers’ and taxpayers’ interests
● Received key recognition and commendation for successfully streamlining the financial accounts for the department and remodelling the budgeting/forecasting format with the Finance Business Partners
● Achieved significant savings on the National Campaign budget (£200k in 2017/18 and £294k in 2019/20) as well as a £60k saving on the Directorate budget which, prior to taking the role, was forecasted at £500k over budget
● Maintained on budget status for the Directorate in 2019/20 by successfully managing the increased recruitment costs for hiring a new Director and balancing expenditure across the team
● Acted as the Business Plan Champion with full responsibility for creating and deploying the Communications and Engagement Business plan (2017/18 and 2019/20)
● Proved instrumental in the delivery of the Risk Management Bow Ties for Communications and Engagement portfolio 2017/18 and 19/20
● Championed organisational transformation by spearheading the implementation of supplier service reviews/service reporting to identify areas of improvement and coordinate the removal of underperforming services
Forecasting, Mentoring, Budget, Management, Procurement, Risk Management, Finance, Service, Recruitment, Campaign, Framework, DFT, Processes, Manager, SPAD
2014 - 2017
job
Head of International Programmes
A&O IT Services Ltd.
Key Achievements and Responsibilities:
● Provided key leadership and direction, oversaw the Global Programmes Team of 13 across 4 countries as well as the Project Management Office (PMO) and Logistics Division; successfully delivered 20 International projects and 7 global programmes and reported directly to the Chief Operations Officer
● Successfully coordinated a broad range of global projects whilst also leading business transformation, developing and implementing robust processes
● Held overall accountability for the P&L delivered through the Global Programmes Team whilst leading Pre-Sales and consultancy for new business
● Managed and reported Programme, and Project priorities, forecasts and roadmaps at Board Level
● Collaborated with the IT Security and Quality team delivering process, data security, business continuity and global policies
● Championed Health and Safety across the business; reviewing and delivering processes and ensuring effective communication with cross-functional teams
● Designed and implemented the Project Management Framework (AOPMF) across the business, including 30 partners and international subsidiaries
● Spearheaded the implementation of a new financial reporting system reducing SG&A by 2% on all programmes and providing an accurate weekly snapshot and forecast
● Drove changes within the pricing structure of delivery, resulting in minimised risk and enabled the department to make a considerable profit, achieving 26.4% GP in the first half of 2016 and 29.1% GP in the second half of 2016, this subsequently led to departmental growth of 500%
● Led team restructuring and created a singular PMO, driving efficiencies and delivering a 53.6% profit in the PMO in 2017
● Provided key support as a trusted thought leader and consultant to the company’s 5 largest clients, facilitating the winning of new business
● Established and oversaw teams based in APAC, Americas, EMEA and RUSSIA, monitoring and managing performance as well as delivering training and development
● Implemented the updated Project Management Framework (AOPMFv2.0) across the business, including 41 partners and subsidiaries in 2017
● Successfully delivered Programmes, transitioned new partners and delivered over 750 engineers worldwide as well as delivering over £30M+ new business revenue projects/programmes
● Seconded to the CFO to deliver the overall architecture for the Licensing Programme, laying the foundations for the business to grow to the £1BN target over the next 5 years
● Won a bid for a large-scale global programme for Takeda, following the successful implementation of strategies this saw the team grow to a 24hr operation
● Provided key leadership and direction, oversaw the Global Programmes Team of 13 across 4 countries as well as the Project Management Office (PMO) and Logistics Division; successfully delivered 20 International projects and 7 global programmes and reported directly to the Chief Operations Officer
● Successfully coordinated a broad range of global projects whilst also leading business transformation, developing and implementing robust processes
● Held overall accountability for the P&L delivered through the Global Programmes Team whilst leading Pre-Sales and consultancy for new business
● Managed and reported Programme, and Project priorities, forecasts and roadmaps at Board Level
● Collaborated with the IT Security and Quality team delivering process, data security, business continuity and global policies
● Championed Health and Safety across the business; reviewing and delivering processes and ensuring effective communication with cross-functional teams
● Designed and implemented the Project Management Framework (AOPMF) across the business, including 30 partners and international subsidiaries
● Spearheaded the implementation of a new financial reporting system reducing SG&A by 2% on all programmes and providing an accurate weekly snapshot and forecast
● Drove changes within the pricing structure of delivery, resulting in minimised risk and enabled the department to make a considerable profit, achieving 26.4% GP in the first half of 2016 and 29.1% GP in the second half of 2016, this subsequently led to departmental growth of 500%
● Led team restructuring and created a singular PMO, driving efficiencies and delivering a 53.6% profit in the PMO in 2017
● Provided key support as a trusted thought leader and consultant to the company’s 5 largest clients, facilitating the winning of new business
● Established and oversaw teams based in APAC, Americas, EMEA and RUSSIA, monitoring and managing performance as well as delivering training and development
● Implemented the updated Project Management Framework (AOPMFv2.0) across the business, including 41 partners and subsidiaries in 2017
● Successfully delivered Programmes, transitioned new partners and delivered over 750 engineers worldwide as well as delivering over £30M+ new business revenue projects/programmes
● Seconded to the CFO to deliver the overall architecture for the Licensing Programme, laying the foundations for the business to grow to the £1BN target over the next 5 years
● Won a bid for a large-scale global programme for Takeda, following the successful implementation of strategies this saw the team grow to a 24hr operation
Security, Winning, Framework, Forecast, Safety, International, Office, Health, Transformation, CFO, Project Management, It, Architecture, PMO, Sales, Key account management, Management, Business transformation, Account management
2014 - 2014
freelance
Project Consultant
TIG.
Sales
2013 - 2014
freelance
Programme Management Consultant
Lucozade Ribena Suntory / GSK.
Management, Management Consultant
2013 - 2013
freelance
Programme Management Consultant
Amazon / APLE.
Management, Development, Management Consultant
2009 - 2013
job
Programme Director
Ingeny Music Ltd.
2008 - 2009
job
Head of Service Delivery and Projects
RM Computers.
Service, Service Delivery
2007 - 2008
job
Head of Service Delivery and Projects
Hearst Magazine.
Service, Service Delivery
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