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Social Media and Digital Specialist
Hemong Patel
,
Worcester Park, United Kingdom
Experience
Other titles
Skills
I'm offering
over 20 years experience in digital, social media and web design
Markets
United Kingdom
Language
English
Fluently
Ready for
Ongoing relation / part-time
Available
My experience
2010 - ?
job
Digital Marketing Specialist
LINDE PLC.
♦ Delivered social media strategy across the UK & I business, including highly regulated Healthcare division.
♦ Manage and create content for social media BOConline brand (Facebook, Twitter, Instagram and YouTube) including BOConlineblog.co.uk and BOC UK & Ireland (LinkedIn)
♦ Achieved increase in followers and engagement across all social channels year-on-year with core audiences.
♦ Responsible for social media teams across multiple functions including, customer service, marketing and highly regulated healthcare.
♦ Introduced Twitter as a customer alert tool, resulting in a decrease in customer calls.
♦ Delivered patient Facebook group, resulting in savings from healthcare customer service centre.
♦ Deliver weekly and monthly social media reports from Google Analytics including ROI & ROE reports for stakeholders
♦ Working directly with Marketing and eChannel teams to deliver digital marketing strategy including organic and paid social media content for online revenue growth, reaching £2milion per month.
♦ Manage PPC, SEO and digital marketing campaigns for the business including Marketing, HR and ecommerce
♦ Manage relationship with external agencies for PPC, SEO and digital marketing campaigns.
♦ Developed and implemented the strategy to replace the current intranet with SharePoint. Making the UK&I the first region in Linde PLC to adopt SharePoint as an intranet, an alternative to the present global CMS.
♦ A member of the project team that launched the internal employee app providing non-desked based employees' access to the intranet and internal communication messaging.
♦ Delivered digital signage to approximately 100 sites across the business, providing
♦ Work extensively with all functions including, I.T., Legal, PMO, Operations, Healthcare and HR, providing digital expertise including producing 'How to videos', vlogs and offering advice on the roll-out of new online applications to the all areas of the business.
♦ Developed vision and implemented strategy for internal and external communications using video, resulting in an increase in new audiences and significant savings to budgets.
♦ Responsible for introducing an in-house video studio and editing suite removing external agency spend.
♦ Diligently planned and built a fully equipped video studio including greenroom and editing facilities.
♦ Member of the event management team for Linde UK at the Shell Eco Marathon
♦ Manage and create content for social media BOConline brand (Facebook, Twitter, Instagram and YouTube) including BOConlineblog.co.uk and BOC UK & Ireland (LinkedIn)
♦ Achieved increase in followers and engagement across all social channels year-on-year with core audiences.
♦ Responsible for social media teams across multiple functions including, customer service, marketing and highly regulated healthcare.
♦ Introduced Twitter as a customer alert tool, resulting in a decrease in customer calls.
♦ Delivered patient Facebook group, resulting in savings from healthcare customer service centre.
♦ Deliver weekly and monthly social media reports from Google Analytics including ROI & ROE reports for stakeholders
♦ Working directly with Marketing and eChannel teams to deliver digital marketing strategy including organic and paid social media content for online revenue growth, reaching £2milion per month.
♦ Manage PPC, SEO and digital marketing campaigns for the business including Marketing, HR and ecommerce
♦ Manage relationship with external agencies for PPC, SEO and digital marketing campaigns.
♦ Developed and implemented the strategy to replace the current intranet with SharePoint. Making the UK&I the first region in Linde PLC to adopt SharePoint as an intranet, an alternative to the present global CMS.
♦ A member of the project team that launched the internal employee app providing non-desked based employees' access to the intranet and internal communication messaging.
♦ Delivered digital signage to approximately 100 sites across the business, providing
♦ Work extensively with all functions including, I.T., Legal, PMO, Operations, Healthcare and HR, providing digital expertise including producing 'How to videos', vlogs and offering advice on the roll-out of new online applications to the all areas of the business.
♦ Developed vision and implemented strategy for internal and external communications using video, resulting in an increase in new audiences and significant savings to budgets.
♦ Responsible for introducing an in-house video studio and editing suite removing external agency spend.
♦ Diligently planned and built a fully equipped video studio including greenroom and editing facilities.
♦ Member of the event management team for Linde UK at the Shell Eco Marathon
Digital Marketing Strategy, Analytics, Customer service, PMO, Service, PLC, Youtube, Twitter, ROI, Management, Growth, App, Google, Online, Marathon, Social, Vlogs, Digital Marketing, Content, Linkedin, Event, SharePoint, PPC, Facebook, CMS, Instagram, Ecommerce, MArketing Strategy, Video, Google analytics, Marketing, Seo, Social Media
2006 - 2006
job
Relationship Manager
unknown.
♦ Marketing Investingbetter.com training materials online with PPC and direct marketing
♦ Achieved a 30% increase in customer sales
♦ Responsible for Investingbetter.com, managing updates and writing engaging content
♦ Produced marketing collateral for trading products
♦ Achieved a 30% increase in customer sales
♦ Responsible for Investingbetter.com, managing updates and writing engaging content
♦ Produced marketing collateral for trading products
Marketing, Writing, Training, PPC, Content, Sales, Direct marketing, Online, Manager
2005 - 2006
job
Internal Communications Editor
GAMMA TELECOM.
♦ Re-designed the Gamma Intranet to service an increasing workforce.
♦ Built the intranet using Microsoft Frontpage
♦ Trained administrators in CMS to edit the intranet site
♦ Built the intranet using Microsoft Frontpage
♦ Trained administrators in CMS to edit the intranet site
CMS, Service
2005 - 2005
freelance
Creative Consultant
IMAGIN-ASSOCIATES & FORMICAY.NET.
♦ Designed the new corporate logo and all marketing collateral for technology solution company.
♦ Built and managed the company internet site www.imagin-associates.com.
♦ Built and managed the company internet site www.imagin-associates.com.
Marketing, Logo, Creative consultant, Technology, Internet
2004 - 2005
freelance
Creative Consultant
BULGARIAN TELECOMMUNICATIONS COMPANY.
♦ Designed the corporate logo for national telecom carrier in both Latin and Cyrillic for re-launch in 2005.
♦ Delivered the "One stop shop" concept e.g. Data, Internet, Voice and Mobile.
♦ Responsible for the planning and preparation of focus groups with the marketing department.
♦ Managed a small team of 2 marketing executives.
♦ Worked extensively with Bulgarian advertising agency to prepare television and advertising campaigns using new logo and branding guidelines in preparation for launch.
♦ Delivered the "One stop shop" concept e.g. Data, Internet, Voice and Mobile.
♦ Responsible for the planning and preparation of focus groups with the marketing department.
♦ Managed a small team of 2 marketing executives.
♦ Worked extensively with Bulgarian advertising agency to prepare television and advertising campaigns using new logo and branding guidelines in preparation for launch.
Marketing, Branding, Advertising, Logo, Creative consultant, Telecom, Internet
2004 - 2004
freelance
Communications & Creative Consultant
CAREER NOTE.
Creative consultant
2002 - 2002
job
Internet Designer/Editor
VSRK ASSOCIATES.
Internet
2000 - 2002
job
Multi-Media & Communications Manager
VENTELO.
Manager
1999 - 1999
job
Document Designer
CORPORATE DOCUMENT SERVICES.
1998 - 1999
job
Web Developer - SOL
VOX LTD.
Developer, Web
1997 - 1998
job
Marketing Manager
LOCAL ELECTION.
Marketing, Manager
1992 - 1994
job
Fashion Designer
SELF EMPLOYED.
Fashion
My education
2013
-
2016
Birmingham City university
MA, Social media
MA, Social media
1994
-
1997
Leeds university
BA, Communication and Cultural Studies & Public Media
BA, Communication and Cultural Studies & Public Media
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