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HR Shared services Officer
Melodie Fan
,
Salford, United Kingdom
Experience
Other titles
Skills
I'm offering
A highly motivated, multilingual individual who relishes challenges and working under pressure. Proven skills in working with and motivating others to achieve outputs in the sectors of retail and Human resources positions from history. Seeking an opportunity to further develop skills and gain experience through the sectors in the business, management, banking and public sector developmental positions.
Markets
United States
United Kingdom
Language
English
Fluently
Chinese (Mandarin)
Fluently
Ready for
Larger project
Ongoing relation / part-time
Available
My experience
2016 - 2016
job
HUMAN RESOURCES SHARED ADMINISTRATOR
TRAFFORD COUNCIL.
* Acquired extensive experience of working in a commercially focused organisation such as that of the British council.
* Fully understands the pressures of achieving targets and accurately assessing job applicants according to their ability due to being a HR shared service officer.
* Responsible for the full employee life cycle from recruitment, induction to exit, and for providing full administrative support to the HR managers and officers in charge.
* Also involved in the day to day running of the HR office.
* Dealt with and processes payroll information in an accurate and timely manner.
* Filed electronic and hard copy documents, Sent out paper and hard copy of relevant employee contractual information.
* Followed up on all outstanding issues.
* Handling all confidential information in a professional manner.
* Knowledge and ability of specialist HR software and automated systems: timesheets, employee data, appraisals, cover letters, pay scales.
* Fully understands the pressures of achieving targets and accurately assessing job applicants according to their ability due to being a HR shared service officer.
* Responsible for the full employee life cycle from recruitment, induction to exit, and for providing full administrative support to the HR managers and officers in charge.
* Also involved in the day to day running of the HR office.
* Dealt with and processes payroll information in an accurate and timely manner.
* Filed electronic and hard copy documents, Sent out paper and hard copy of relevant employee contractual information.
* Followed up on all outstanding issues.
* Handling all confidential information in a professional manner.
* Knowledge and ability of specialist HR software and automated systems: timesheets, employee data, appraisals, cover letters, pay scales.
Human Resources, Service, Support, Recruitment, Software, Office, Organization, Administrator, Processes, UP
2014 - 2016
job
SALES ASSOCIATE
THE WORKS LTD.
Applying exceptional organisational skills and love of literature to assist in running the operations of a bookstore in a smooth manner.
* Having in-depth knowledge of checking incoming shipments against orders and invoices to manage reconciliation processes.
* Acquired an experience in assisting with bibliographical searches and orders by using a computer or till.
* Gained hands on experience of balancing cash registers and managing light book keeping at the end of the day.
* Awarded employee of the month: for reaching high targets and excellence in add on sales.
* Having in-depth knowledge of checking incoming shipments against orders and invoices to manage reconciliation processes.
* Acquired an experience in assisting with bibliographical searches and orders by using a computer or till.
* Gained hands on experience of balancing cash registers and managing light book keeping at the end of the day.
* Awarded employee of the month: for reaching high targets and excellence in add on sales.
Sales, Processes
2014 - 2016
job
SALES ASSOCIATE
AX PARIS LTD.
* Identified customer needs and upsold to higher value products as often as possible.
* Gained the skills and knowledge of identifying the AX Paris fashion brand higher value products and from this I have managed to identify the consumer trends of buying fashion goods.
* Maintained a regular customer base and actively worked to developed lucrative new customer relationships.
* Regularly met all established sales goals and frequently exceeded monthly sales goals by 5 to 10 percent.
* Became employee of the month due to reaching competitive set sales goals by management.
* Easing workload by taking responsibility for certain tasks and duties in store includes: stock-replenishment, rearranging stock and display and using creative skills to organise and display new fashion items on displays.
* Gained the skills and knowledge of identifying the AX Paris fashion brand higher value products and from this I have managed to identify the consumer trends of buying fashion goods.
* Maintained a regular customer base and actively worked to developed lucrative new customer relationships.
* Regularly met all established sales goals and frequently exceeded monthly sales goals by 5 to 10 percent.
* Became employee of the month due to reaching competitive set sales goals by management.
* Easing workload by taking responsibility for certain tasks and duties in store includes: stock-replenishment, rearranging stock and display and using creative skills to organise and display new fashion items on displays.
Fashion, Management, Sales
2010 - 2015
job
SALES ASSISTANT
ASDA WALMART.
* Acquired excellent customer service skills in Asda Walmart store by serving customers at the sales counter/ kiosk.
* Processing returns, and refunds as required in line with company procedures.
* Acquired extensive skills by using the stock management system to log, check, locate and move stock in and out of the store.
* Handling customer complaints in a calm manor.
* Had the responsibilities of managing cash and payment systems in accordance with company procedures and policies.
* Achieved employee award for the month: Asda 'Challenge 24' policy scheme.
* Processing returns, and refunds as required in line with company procedures.
* Acquired extensive skills by using the stock management system to log, check, locate and move stock in and out of the store.
* Handling customer complaints in a calm manor.
* Had the responsibilities of managing cash and payment systems in accordance with company procedures and policies.
* Achieved employee award for the month: Asda 'Challenge 24' policy scheme.
Management, Customer service, Sales, Service, Processing
2010 - 2011
job
SALES ASSISTANT
NETTO STORES LTD.
Assisting the store manager and other team members in the daily running of a busy retail store.
* Helping to ease the workload by taking responsibility for certain tasks and duties including stock taking, till work and assisting with customer service.
* Approaching customers and helping them with their needs.
* Operating the till systems on a busy and challenging environment -when the store is the busiest.
* Replenishing stock on shelves.
* Due to Asda Walmart overtaking Netto Stores Ltd in 2015, a permanent part-time contract offered to myself.
* Acquiring the skill of processing payments of various kinds, including cash, cheques and credit cards.
* Helping to ease the workload by taking responsibility for certain tasks and duties including stock taking, till work and assisting with customer service.
* Approaching customers and helping them with their needs.
* Operating the till systems on a busy and challenging environment -when the store is the busiest.
* Replenishing stock on shelves.
* Due to Asda Walmart overtaking Netto Stores Ltd in 2015, a permanent part-time contract offered to myself.
* Acquiring the skill of processing payments of various kinds, including cash, cheques and credit cards.
Retail, Customer service, Sales, Service, Manager, Processing
My education
2016
-
2019
LANCASTER UNIVERISTY MANAGEMENT SCHOOL
N/a, BSC.BUSINESS MANAGEMENT AND HUMAN RESOURCES
N/a, BSC.BUSINESS MANAGEMENT AND HUMAN RESOURCES
2013
-
2014
n/a
Unspecified, Mandarin Chinese Course
Unspecified, Mandarin Chinese Course
2013
-
2014
COLLEGE ECCLES
Secondary, Sociology, Law, Government & Politics
Secondary, Sociology, Law, Government & Politics
2010
-
2012
n/a
C OF E HIGH, E HIGH
C OF E HIGH, E HIGH
THE UNIVERISTY OF MANCHESTER LANGUAGE SCHOOL
Classification degree Achieved, Relevant
Classification degree Achieved, Relevant
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