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Daniel Miller
,
Leatherhead, United Kingdom
Experience
Other titles
Skills
I'm offering
Markets
United Kingdom
Language
English
Fluently
Ready for
My experience
2008 - ?
job
Store Manager
James Retail Ltd.
Personal official license since 2015. Duties include keyholder, maximizing sales and profitability of the branch to achieve overall financial targets; control variable costs,
interact with customers, staff, management, HR, and handles deliveries, as well as
initiate successful promotions. Also serves as relief manager assisting other stores in the Northwest area. Have trained managers and employees for other stores. Follows
company procedures and ensures the protection of the company's stock, cash, and premises. Successfully leads the branch team to achieve the maximum potential of each
employee and uphold the integrity of the company. Began as Assistant Manager in
2008, then promoted to Store Manager in 2015.
interact with customers, staff, management, HR, and handles deliveries, as well as
initiate successful promotions. Also serves as relief manager assisting other stores in the Northwest area. Have trained managers and employees for other stores. Follows
company procedures and ensures the protection of the company's stock, cash, and premises. Successfully leads the branch team to achieve the maximum potential of each
employee and uphold the integrity of the company. Began as Assistant Manager in
2008, then promoted to Store Manager in 2015.
Management, Sales, Manager
2007 - 2008
job
Customer Service Advisor, Argos Extra
Snipe Retail Park.
Provided efficient customer service by monitoring customer flow, minimizing queues and redeploying staff. Made all staff aware of the full customer offer and services
provided. Reviewed customer feedback and suggested improvements to processes and
service levels. Supported the team when faced with challenging customers. Provided
duty manager cover, including the opening and closing of the store. Implemented the company promotional activity in a timely manner, including catalogues and flyers.
Communicated with management to effectively deploy staff within the store.
Maintained front of house standards in line with store operational standards and health
& safety requirements. Managed in-store processes to maintain service levels.
Communicated with front and back of house to deliver optimum service levels.
Provided cover to members of management team as required ensuring consistency of customer service. Conducted return to work interviews when acting as duty manager.
Carried out recruitment activity of non-management colleagues when requested.
provided. Reviewed customer feedback and suggested improvements to processes and
service levels. Supported the team when faced with challenging customers. Provided
duty manager cover, including the opening and closing of the store. Implemented the company promotional activity in a timely manner, including catalogues and flyers.
Communicated with management to effectively deploy staff within the store.
Maintained front of house standards in line with store operational standards and health
& safety requirements. Managed in-store processes to maintain service levels.
Communicated with front and back of house to deliver optimum service levels.
Provided cover to members of management team as required ensuring consistency of customer service. Conducted return to work interviews when acting as duty manager.
Carried out recruitment activity of non-management colleagues when requested.
Management, Customer service, Service, Recruitment, Health, Monitoring, Safety, Processes, Manager
2006 - 2007
job
Customer Service Advisor, Argos, Wythenshaw
unknown.
Managed the shop floor, drove sales of insurance and Argos cards. Prepared the store
for monthly promotions and ensured customer satisfaction at all times. Dealt with enquiries, complaints, and general day to day operations of the shop floor. Also stood in for duty manager when required.
for monthly promotions and ensured customer satisfaction at all times. Dealt with enquiries, complaints, and general day to day operations of the shop floor. Also stood in for duty manager when required.
Customer service, Sales, Service, Insurance, Manager
2001 - 2006
job
Qualified as Fire Warden and have passed
ASDA Walmart.
Stockport
Responsible for supporting the night manager and, in his absence, ran all aspects of the
night shift including the shop floor, warehouse, and security. Supervised a team of
twelve plus colleagues on any given night dealing with deliveries, waste, and promotions. Also responsible for ensuring the shop floor was fit for next day's trading.
Qualified as Fire Warden and have passed a Fork Lift Truck Driver Course.
Freezer Department, ASDA Walmart, Stockport
Prior to supporting the night manager, I was in charge of the freezer department as part of my training. The challenge was to turn the department around in the shortest time
possible, which I successfully accomplished. I managed five colleagues in maintaining
sales figures, wages, waste, promotions, and all other aspects of the department's
budget.
Responsible for supporting the night manager and, in his absence, ran all aspects of the
night shift including the shop floor, warehouse, and security. Supervised a team of
twelve plus colleagues on any given night dealing with deliveries, waste, and promotions. Also responsible for ensuring the shop floor was fit for next day's trading.
Qualified as Fire Warden and have passed a Fork Lift Truck Driver Course.
Freezer Department, ASDA Walmart, Stockport
Prior to supporting the night manager, I was in charge of the freezer department as part of my training. The challenge was to turn the department around in the shortest time
possible, which I successfully accomplished. I managed five colleagues in maintaining
sales figures, wages, waste, promotions, and all other aspects of the department's
budget.
Training, Budget, Sales, Security, Manager
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