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Experienced Company Managment Consultant Speacialisng in Customer Experience

Reyss Wheeler , London, United Kingdom


1 - 4 years

Other titles

virtual management virtual assistant customer experience manager customer success manager customer experience consultant + 2 more


Virtual assistant Project Management Communication Business Management Customer experience + 5 more

I'm offering


United Kingdom



Ready for

  Smaller project
  Larger project
  Ongoing relation / part-time
  Full time contractor


Typically available right away

My experience

2018 - ?   freelance
Customer Experience Consultant Premium Professional Services.
Working with companies to develop their customer experience processes. Streamlining the experience to ensure cost-effectiveness and customer satisfaction. Training staff to provide high-level and company-tailored customer/client experiences that result in sales. Documenting the processes for company-wide rollout.
Training and Training Documentation, Business development, Forretningsoptimering, Projektkoordinering, Change management, Ledelse, Forretningsprocesser, Digitalisering af proces og workflows, Forandringsprocesser, Procesoptimering, Optimering og udvikling af processer, Kurser & træning, Customer experience, Personalemøder, Salgstræning, Training, Personalepolitik, Kortlægning af kunderejsen, Markeds- og kundeanalyser, Customer insight analyser, Customer Service Management, Online kundeservice, Kundeservice, Kunderelationer

2016 - ?   freelance
Back Office Management Freelancer Premium Professional Services.
Providing wide ranging back office business services to various companies in the UK. Working mostly remotely on both regular and ad-hoc work items.
Copy editing, Database, CRM implementering, Zoho CRM, Salesforce, Korrekturlæsning, Korrektur - engelsk, Engelsk tekst- og sprogredigering, Copywriting, Data Analysis, Website copy, Sales copy, Email templates, Email template development, Procesoptimering, Office 365, MS office, Kommunikationsstrategi, Business development, Projektkoordinering, Administration, Bogholderi, Excel, Rapportering, Projektledelse, Concept Development, Business strategy, Ekstern kommunikation, Community, Freelance, Dokumentation, Creating project documentation, Firmaprofiler, Data mining

My education

2014 - 2017
The London School of Economics and Poltiical Science
Bachelors, Sociology

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