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Experienced Company Managment Consultant Speacialisng in Customer Experience

Reyss Wheeler , London, United Kingdom


Experience

1 - 4 years

Other titles

virtual management virtual assistant customer experience manager customer success manager customer experience consultant + 2 more

Skills

Virtual assistant Project Management Communication Business Management Customer experience + 5 more

I'm offering

I'm a happy-go-lucky freelancer & consultant; specialising in the management of customer experience and customer service training. With almost 10 years’ experience, I provide comprehensive back office business solutions with a focus on creating the best possible customer/client experience. I also offer ad-hoc services, covering your business for staff or skill deficits at short notice; providing you with modern cost-effective solutions for your company.



My most recent projects include tailoring the customer journey of a London based cycling company, creating processes for enquiry and booking management, streamlining the process with the customer type in mind. I regularly provide other back office management services such as proofreading academic and corporate documents, data cleansing and CRM creation, filling and document digitalisation.



I work passionately with clients to streamline everyday business processes, manage customer/client relationships effectively, creating a memorable experience. My customer service experience and solutions ensure that a business can operate balancing costs with outcomes.

Markets

United Kingdom

Language

English
Fluently

Ready for

  Smaller project
  Larger project
  Ongoing relation / part-time
  Full time contractor

Available

Typically available right away

My experience


My education




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