Experienced Company Managment Consultant Speacialisng in Customer Experience
London, United Kingdom
My most recent projects include tailoring the customer journey of a London based cycling company, creating processes for enquiry and booking management, streamlining the process with the customer type in mind. I regularly provide other back office management services such as proofreading academic and corporate documents, data cleansing and CRM creation, filling and document digitalisation.
I work passionately with clients to streamline everyday business processes, manage customer/client relationships effectively, creating a memorable experience. My customer service experience and solutions ensure that a business can operate balancing costs with outcomes.
Ongoing relation / part-time
Full time contractor
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