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Caroline Browne
,
Wandsworth Common, United Kingdom
Experience
Other titles
Skills
I'm offering
Markets
United Kingdom
Language
English
Fluently
Ready for
My experience
2017 - ?
job
Trustee
'Freedom to Speak Up Local Guardians' in the NHS.
(Vice Chair, since Nov 2018), AVMA, the UK charity for patient safety and justice
AvMA provides independent advice and support to people harmed during healthcare and campaigns for safety in healthcare. I am a member of the Executive Committee, which sets AvMA's strategic direction and ensures good governance. As Chair of its Quality and Outcomes Committee, I take a lead role in advising the senior management team on quality matters, including the identification and implementation of measures and performance indicators to demonstrate achievement of its charitable aims. I am also AvMA's nominated representative on the Advisory Group of an NIHR research project evaluating the implementation of 'Freedom to Speak Up Local Guardians' in the NHS.
AvMA provides independent advice and support to people harmed during healthcare and campaigns for safety in healthcare. I am a member of the Executive Committee, which sets AvMA's strategic direction and ensures good governance. As Chair of its Quality and Outcomes Committee, I take a lead role in advising the senior management team on quality matters, including the identification and implementation of measures and performance indicators to demonstrate achievement of its charitable aims. I am also AvMA's nominated representative on the Advisory Group of an NIHR research project evaluating the implementation of 'Freedom to Speak Up Local Guardians' in the NHS.
Research, Management, Support, Implementation, Safety, Direction, UP
2016 - 2019
job
Patient and Lay Group Member
Royal College of Surgeons.
Through the work of the PLG, I provided a patient and public voice across the everyday business of the College, on issues such as care of the dying and the extended surgical team. I also served on the RCS Invited Review Oversight Group and provided lay input to RCS reports following NHS service reviews.
Service
2006 - 2017
job
Head of Regulation
Human Tissue Authority.
A member of the senior management team, I worked with colleagues to ensure good governance, manage risk effectively and achieve organisational objectives. I was responsible for regulation of the post-mortem and public display sectors, leading high-profile complex inspections and regulatory decision making and developing policy and national guidance in these areas. This involved managing professional relationships with a wide range of stakeholders, including pathologists, coroners, the Police, Royal Colleges, charities and Government Departments, and providing support and assistance to bereaved people on matters within the HTA's remit.
• Implemented a standards-based system of licensing and inspection in a previously unregulated sector and, through strong leadership and an appreciation of others' perspectives, managed to bring a formidable and sceptical professional group on board.
• Effectively led HTA regulation of mortuaries and post-mortem examination, resulting in service improvements, evidenced by changes in practice and improvements in compliance with regulatory standards
• Developed national standards, guidance and policy on the management of bodies of the deceased, set out in codes of practice approved by Parliament
• Represented the HTA on high-profile national committees, providing expert advice and guidance on human tissue legislation to the HSE, MoJ, Home Office, Royal College of Pathologists and others
• Commended for helping the Hillsborough Independent Panel overcome a significant challenge involving previously non-disclosed retained body tissue
• Established a national system of reporting serious incidents involving bodies of the deceased and sharing the learning gained from investigation of these to improve practice
• Developed a proportionate and risk-based system of licensing emergency mortuaries in mass-fatality situations
• Led a national audit of human tissue retained by NHS hospitals and advised the Association of Chief Police Officers (now NPCC) on its subsequent national audit of human tissue held for police purposes
• Developed new national guidance on the disposal of pregnancy remains, to improve practice and ensure better support and involvement of women and their partners in decision-making
• Conducted a national survey of mortuary capacity and contingency, making recommendations to NHS England on the management of capacity and how to make improvements
• Implemented a standards-based system of licensing and inspection in a previously unregulated sector and, through strong leadership and an appreciation of others' perspectives, managed to bring a formidable and sceptical professional group on board.
• Effectively led HTA regulation of mortuaries and post-mortem examination, resulting in service improvements, evidenced by changes in practice and improvements in compliance with regulatory standards
• Developed national standards, guidance and policy on the management of bodies of the deceased, set out in codes of practice approved by Parliament
• Represented the HTA on high-profile national committees, providing expert advice and guidance on human tissue legislation to the HSE, MoJ, Home Office, Royal College of Pathologists and others
• Commended for helping the Hillsborough Independent Panel overcome a significant challenge involving previously non-disclosed retained body tissue
• Established a national system of reporting serious incidents involving bodies of the deceased and sharing the learning gained from investigation of these to improve practice
• Developed a proportionate and risk-based system of licensing emergency mortuaries in mass-fatality situations
• Led a national audit of human tissue retained by NHS hospitals and advised the Association of Chief Police Officers (now NPCC) on its subsequent national audit of human tissue held for police purposes
• Developed new national guidance on the disposal of pregnancy remains, to improve practice and ensure better support and involvement of women and their partners in decision-making
• Conducted a national survey of mortuary capacity and contingency, making recommendations to NHS England on the management of capacity and how to make improvements
Management, Leadership, Audit, Service, Compliance, Support, Office, Audit, Regulatory, LED
1999 - 2006
job
Development Manager
Heath Quality Service.
Developed governance standards and associated materials for HQS's NHS and independent sector Accreditation Programmes and managed a portfolio of healthcare clients in the UK and Europe, helping them prepare for their inspections. This included leading inspection teams and producing detailed reports of inspection findings for submission to the HQS Accreditation Committee.
I was also part of a team delivering consultancy services to a range of organisations, including:
• The Health Ministry of Bosnia Herzegovina, to develop a standards-based accreditation programme for primary care
• The National Institute of Health and Clinical Excellence, to develop audit standards to support the implementation of NICE guidance across primary and secondary care
• The estates and facilities department of a primary care trust, to assess the appropriateness, effectiveness and efficiency of all work undertaken by the department and provide an option appraisal and recommendations for improvements in efficiency
• An independent primary care provider, to prepare it for registration and inspection, including development of required documentation
• A charitable organisation providing welfare support to hospital-based military personnel and their families, to develop a quality strategy, patient/user questionnaire, staff survey and complaints procedure
I was also part of a team delivering consultancy services to a range of organisations, including:
• The Health Ministry of Bosnia Herzegovina, to develop a standards-based accreditation programme for primary care
• The National Institute of Health and Clinical Excellence, to develop audit standards to support the implementation of NICE guidance across primary and secondary care
• The estates and facilities department of a primary care trust, to assess the appropriateness, effectiveness and efficiency of all work undertaken by the department and provide an option appraisal and recommendations for improvements in efficiency
• An independent primary care provider, to prepare it for registration and inspection, including development of required documentation
• A charitable organisation providing welfare support to hospital-based military personnel and their families, to develop a quality strategy, patient/user questionnaire, staff survey and complaints procedure
Audit, It, Support, Development, Implementation, Health, Organization, Audit, Manager
My education
Birkbeck University of London
Masters, NHS Hubbub Leadership
Masters, NHS Hubbub Leadership
Open University
Unspecified, Risk Management
Unspecified, Risk Management
Birkbeck University
N/a, Visual arts and a deeply held belief
N/a, Visual arts and a deeply held belief
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