$$$
{{ $t($store.state.user.experience_value_in_dollars) }}
Senior
{{ $t($store.state.user.experience_search_name) }}
0
jobs
Digital Marketing Consultant specialising in Social Media
Emma Pulman
,
LONDON, United Kingdom
Experience
Other titles
Skills
I'm offering
A dedicated, creative and proactive social media and SEO content expert with a gift for viral and engaging content strategy, with multiple examples of viral success.
Markets
United Kingdom
Language
English
Fluently
Ready for
Full time contractor
Available
My experience
2018 - 2019
freelance
Social Media and Digital Content Consultant
unknown.
Working with various brands developing their social media and digital content strategy.
Shortlist (March 2019 - present)
- Defining and implementing the social media and email marketing strategy.
Bruce Music (Sept 2018 - March 2019)
- Offering social media and digital content support to the music tuition company Bruce Music utilising my years of experience working in digital marketing and my keen interest in music.
Shortlist (March 2019 - present)
- Defining and implementing the social media and email marketing strategy.
Bruce Music (Sept 2018 - March 2019)
- Offering social media and digital content support to the music tuition company Bruce Music utilising my years of experience working in digital marketing and my keen interest in music.
Digital Marketing, Social Media, Marketing, Content, Support, Content Strategy, Music, Social
2017 - 2019
job
Social Media Manager
Pod Point.
Social Media
- Defining and implementing the social media, community and content strategy
- Managing the digital marketing executive
- Developing the Pod Point advocate programme
- Developing the influencer strategy
- Creating and project managing the Pod Point forum
- Implementing measurement tools and creating the social, community and content reports
- Writing press releases and managing the PR agency (interim)
- Overseeing the monthly newsletter and email communications
Brand Management
- Creating the Pod Point brand guidelines
- Creating the brand T.O.V. and training the customer service team to use the guidelines accordingly
- Defining and implementing the social media, community and content strategy
- Managing the digital marketing executive
- Developing the Pod Point advocate programme
- Developing the influencer strategy
- Creating and project managing the Pod Point forum
- Implementing measurement tools and creating the social, community and content reports
- Writing press releases and managing the PR agency (interim)
- Overseeing the monthly newsletter and email communications
Brand Management
- Creating the Pod Point brand guidelines
- Creating the brand T.O.V. and training the customer service team to use the guidelines accordingly
Digital Marketing, Social Media, Marketing, Writing, Training, Pr, Content, Management, Customer service, Service, Content Strategy, Community, Interim, Manager, Social
2014 - 2017
job
Social, Content and Customer Service Manager
Moonpig.
Social Media and Content
- Planning and executing a highly successful international social media, content, community and customer service strategy
- Budget management
- Leading the blogger outreach and partnership programmes
- Growing social communities (+90k Instagram followers in 1 year).
- Identifying 'crisis' and leading management of the situation to a positive outcome. Leading the crisis management team, ensuring key stakeholders are informed as and when needed.
Branding
- Developing and implementing brand guidelines and tone of voice guidelines.
Team Management
- Managing a team of up to 6, including social media, marketing and customer service executives and supervisors.
- Planning and scaling the customer service team to ensure agents are efficiently and effectively placed during peak and non-peak times.
- Managing Social Media, PR and SEO agencies.
Customer Service and Operations Manager
- Creating, training and managing an offshore customer service team.
- Solving a shipping issue in the USA which saved the business £100,000 annually.
- Reporting weekly on commercial, social media and customer service to key stakeholders.
- Planning and executing a highly successful international social media, content, community and customer service strategy
- Budget management
- Leading the blogger outreach and partnership programmes
- Growing social communities (+90k Instagram followers in 1 year).
- Identifying 'crisis' and leading management of the situation to a positive outcome. Leading the crisis management team, ensuring key stakeholders are informed as and when needed.
Branding
- Developing and implementing brand guidelines and tone of voice guidelines.
Team Management
- Managing a team of up to 6, including social media, marketing and customer service executives and supervisors.
- Planning and scaling the customer service team to ensure agents are efficiently and effectively placed during peak and non-peak times.
- Managing Social Media, PR and SEO agencies.
Customer Service and Operations Manager
- Creating, training and managing an offshore customer service team.
- Solving a shipping issue in the USA which saved the business £100,000 annually.
- Reporting weekly on commercial, social media and customer service to key stakeholders.
Service, Social, Manager, UP, USA, Service Manager, Planning, Crisis management, Community, Shipping, International, Team management, Offshore, Social Media, Budget, Customer service, Management, Blogger, Content, Pr, Training, Instagram, Branding, Marketing, Seo
2012 - 2014
job
International Social Media Specialist
Ancestry.com.
- Creating and managing a viral content strategy for Ancestry.
- Cross-platform project management: Facebook Apps, Competitions, YouTube videos, and Live-tweeting on TV's Who Do You Think You Are? (BBC1) and at Who Do You Think You Are? Live
(Kensington Olympia).
- Ensuring the Social content calendar contained balanced content, supporting wider marketing campaigns, with dedication to checking that output ran smoothly.
- Producing blogs, headlines and images for content marketing platforms.
- Reporting key Social KPI's.
- Working with the digital marketing agency - Analysing key metrics for PPC, Display, Facebook,
Outbrain, Taboola.
- Cross-platform project management: Facebook Apps, Competitions, YouTube videos, and Live-tweeting on TV's Who Do You Think You Are? (BBC1) and at Who Do You Think You Are? Live
(Kensington Olympia).
- Ensuring the Social content calendar contained balanced content, supporting wider marketing campaigns, with dedication to checking that output ran smoothly.
- Producing blogs, headlines and images for content marketing platforms.
- Reporting key Social KPI's.
- Working with the digital marketing agency - Analysing key metrics for PPC, Display, Facebook,
Outbrain, Taboola.
Management, Social, International, KPI, Content Strategy, Blogs, Apps, Youtube, TV, Digital Marketing, Content, PPC, Facebook, Project Management, Marketing, Content marketing, Social Media
My education
University of Sheffield
Bachelors, Geography
Bachelors, Geography
Emma's reviews
Emma has not received any reviews on Worksome.
Contact Emma Pulman
Worksome removes the expensive intermediaries and gives you direct contact with relevant talent.
Create a login and get the opportunity to write to Emma directly in Worksome.
are ready to help you
and get specific bids from skilled talent in Denmark