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Experienced Project and Programme Management Professional

Paul Chaplin, Rayleigh, United Kingdom


15 - 24 years


Pmi/pmp PMO Pmp Project lifecycle Project Manager + 20 more

I'm offering

Highly competent change consultant with 20+ years project and programme delivery leadership experience, focussing on the delivery of project, programme and portfolio management best practice with a proven track record of successful delivery across the project lifecycle.
An extensive understanding of the complexities of programme delivery dynamics built on multiple years of practical experience managing change that delivers business and technology transformation, complex software and regulatory change, with a focus on project and programme management best practice, providing project governance expertise to enable effective control to drive delivery execution.

Significant experience leading teams through large-scale transformation and regulatory delivery which has included a number of years delivering change to clients in the role as Senior and Lead consultant, excellent communication skills to all business levels, up to, and including Executive Board. A very self-driven detailed individual who also helps to motivate team members to ensure all projects are executed successfully.

CAREER SUMMARY (details available on request)
May 2011 - July 2011 Royal Bank of Scotland (Contract - Agency) GBM Lending operations - Portfolio management office

July 2009 - March 2011
Deutsche Bank (Contract - Direct)
Project Manager (workstream lead) - Migration and Conversion
PMO Lead - Custody platform re-engineering
UAT manager - Middle office platform re-engineering

Feb 2007 - July 2009 Sutherland Consulting (Perm) Senior project management consultant
April 2006 - Feb 2007 Spearhead & Partners (Contract - Direct) Senior project management consultant
Nov 2005 - April 2006 Societie Generale - Securities Services (Perm) Senior business analyst
Jan 2004 - Nov 2005 Standard Bank (Perm) Senior Business analyst Project manager
Oct 1998 - May 2003 Wilco International (Perm) Senior Business Consultant Project manager


United Kingdom


Financial services IT Consulting services



Ready for

  Smaller project
  Larger project
  Ongoing relation / part-time


Typically available within 14 days

My experience

2018 - ?   temp
Project Manager (Contract) Deutsche Bank.
Defining and building programme governance structures, processes and teams to deliver an aligned cyber, IT and Ops control framework and remediation programme across the GTB payments landscape
* Built, delivered and running programme PMO and Project Management services to support central delivery of the Programme.
* Managing programme wide financials, resourcing and benefits tracking covering a project team of 20+ in 5 locations.
* Ownership of programme communications, supporting programme director to build material to inform and update stakeholders up to Board level.
Processes, Manager, UP, Framework, Support, PMO, It, Management, Project Manager, Project Management

2013 - 2018   freelance
Managing Consultant (Perm) Mansion House Consulting.
MHC is an international business and technology consultancy focused exclusively on the financial services sector. Providing high quality, practical and robust solutions for the industry through highly experienced consultants and subject matter experts. Specialising in change and transformation management, regulatory and governance frameworks. MHC delivers solutions globally to the transaction and investment banking communities, including leading Tier One clients from the financial services industry.
Client: HSBC
Role: Programme manager / Managing Consultant
Ownership of multiple data projects delivering change within HSBC Corporate banking (Liquidity cash management)
* Defined, initiated and delivered a regulatory aligned project to build a centralised "big data" capability across Corporate banking payment channels.
◦ Defined solution architecture utilising existing big data services.
◦ Identified, built team and delivered a new business presentation layer to enable business users to access customer payment data.
◦ Managed delivery team of 20 across multiple locations reporting to Senior business sponsors and IT Application owners
* Managed initiatives to provide data encryption services to drive data integrity and security across HSBCs the legacy payment channel
◦ Defined and managed RFP process to provide solutions to HSBC customers to encrypt data at payload to drive adoption

Client: Deutsche Bank Role: Managing Consultant
Supporting the DB Cash technology and operations COO function with organisation transition combining cash operations and technology, providing programme management expertise to:
* Managed and delivered the design, alignment and presentation of a 90-day organisation response development plan.
* Defined engagement models with associated artefacts for newly structured organisation.
* Developed Business aligned communications reflecting geographic and corporate title headcount analysis of new organisation
* Delivered vendor headcount and utilisation analysis, and devised strategic vendor consolidation plan

Deployed to manage key client engagements and build effective companywide delivery capability to enhance consultancy services:
* Defined detailed delivery approach for MHCs Regulatory, Governance and Transformation consulting practice, delivering best practice processes and tools to enable MHC consultants to deliver effective Project, Programme and PMO capabilities.
* In conjunction with the practice lead, managed 50+ consultants engaged on client site, including key client delivery engagements.
* Led a detailed business review to assess and recommend changes to deliver programme execution best practice and effective governance and control for a billing transformation initiative.
* Led a team through the review of as-is state for billing and pricing for a custody and clearing landscape in 20+ locations, with key recommendations and delivery roadmaps driving strategic roadmap.
* Programme delivery expertise supporting a corporate client divestment programme to govern and control the migration key clients onto a new platform.

Client: Deutsche Bank
Role: Programme Manager - GTB Price review and optimisation programme
Built an initial engagement into a team of 20+ on-site MHC consultants engaged to deliver wholesale pricing review and change across a number of Global Transaction business lines.
* Delivered and ran programme PMO and Project Management services to support central delivery of the pricing Programme.
* Defined, built and managed a client off-shore team that supported the administration of client interaction for the price review programme.
* Managed the build of bespoke tools to analyse pricing data and enable price changes to be uploaded to legacy applications
* Managed programme wide financials, resourcing and benefits tracking covering a project team of 60+ in 4 locations with annual spend >€10m
* Ownership of programme communications, supporting programme director to build material to inform and update stakeholders up to Board level.

Client: Deutsche Bank
Role: Senior Consultant - GTB Payment platform roll-out
Change leadership expertise supporting newly promoted workstream leads, providing support and coaching to enable effective leadership of the workstream activities for the delivery of a major payments change initiative.
* Defined and delivered tools, processes and practical application of programme management best practice within the delivery workstream,
* Assured the application of effective governance and control over the current work activities
* Developed key programme artefacts to support workstream activities
* Lead the Book of work definition, detailed resource planning, team re-structuring, hiring for open roles for 2014 delivery schedule.
* Definition of budget requirements on behalf of workstream lead, feeding overall 2014 budget ask
* Drive adoption of effective programme planning across workstreams
LED, Processes, Manager, UP, RFP, Wholesale, Planning, Solution architecture, Management, Consulting, Big Data, Coaching, Administration, Project Management, Design, Budget, Support, Regulatory, Off-shore, Cash management, Organisation, International, Optimisation, Transformation, Development, Banking, Architecture, Security, Technology, PMO, It, Leadership

2013 - 2013   temp
FATCA Project Manager Barclays Corporate.
* Applied Project management best practice within a team of subject matter experts to build effective processes to manage the maintenance of project plans, budgets, key deliverables.
* Created consolidated budget tracking process across the investment and corporate bank, managing the financials of IT and operations for the FATCA project (10m per annum)
* Re-defined the project Governance & Control approach to align with the re-structured project and management teams, definition of more effective governance meetings and building efficiency into Status reporting and Steering Committee preparation.
Management, Processes, Manager, It, Budget, Project Manager, Project Management

2011 - 2012   temp
Project Manager Credit Suisse.
IT Program services

IT Program services is Credit Suisse's internal IT consultancy, responsible for the management of large-scale change, partnering different areas of the bank to manage and implement change, provide interim project & programme management, troubleshoot failing programmes and to assist in the provision of project, programme and PMO best practice across the IT landscape.

UK Legal entity booking analysis - Project Manager
* Managed a diverse team across the Front office, operations, finance and new business to define effective business and IT models to support the banks' Prime Brokerage response to the UK banking Levy
* Defined & Managed the process to gather high level impacts and costs associated with the setup of a new legal entity for 120 applications across Prime services IT, Post Trade Technology, Finance, Product control and Compliance.

PFS Separation
The Prime Fund Solution (PFS) separation program managed the effective separation of CS customers and applications from ABN to CS infrastructure.
Programme Testing & QA Manager
* Responsible for all test activity across 3 application migrations, managing a test team of 25 in 3 locations.

Financial systems initiative (FSI)
Implementation of a common finance front-to-back architecture utilised by product control and financial accounting to achieve improved data quality to improve control.

FSI release management and testing process improvement
Working in conjunction with the IT and finance change programme workstream leads, IT programme management and senior sponsors to:
* Investigate and document areas of concern relating to release management, change readiness and testing.
* Identify and implement opportunities to improve programme practices to ensure effective governance and control within business analysis, testing and release management.
Management, Test, Project Manager, Business Analysis, It, Support, Manager, Interim, Booking, Office, Testing, Implementation, Data quality, Infrastructure, Banking, Architecture, QA, Finance, Technology, PMO, Compliance

My education

Bachelors, Politics (Minor in Business studies)

My resume

  Download resume

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