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Dave Dyke IT Project Manager
Dave Dyke
,
Sunderland, United Kingdom
Experience
Other titles
Skills
I'm offering
.
Markets
United Kingdom
Language
English
Fluently
Ready for
Larger project
Ongoing relation / part-time
Full time contractor
Available
My experience
2018 - ?
job
Senior Digital Delivery Manager VMe-R Programme
Department of Works and Pensions.
As the Senior Delivery Manager within the Business Readiness team I have the responsibility for developing the environment commissioning and Go Live approaches to ensure that the existing DWP VMe Mainframe OPSTRAT systems are migrated onto a more modernised technology platform.
• Developing the Business Readiness activities to ensure that the Job Seekers Allowance Go Live in September 2019 is achieved.
• Planned and managed into BAU support the new Social Fund Computer System.
• Successfully planned and managed into BAU support the new Housing Benefit Service and War Pensions platforms which ensured the £500million benefits were received and processed on time.
• Established the Interface and Environment commissioning approach which ensures that the new platforms are ready for Go Live and acceptance into Business as Usual support.
• Reduced deployment risks by enforcing a rigorous process of technical weekend and Dress Rehearsal testing in the run up to Go Live.
• Nurtured a culture of openness and honesty that ensures Project issues are addressed quickly.
• Pro-actively engaged the stakeholders who are undergoing the changes and acting as the bridge between technology and the communities.
• Developed the Go Live Support model for all applications which ensures that an enhanced support structure is in place for post Go Live.
• Guided the team to successfully formulated and implemented the Housing Benefit Disaster Recovery Commissioning test that proved both RPO and RTO.
• Identified business acceptance criteria and including these in project design documents, ensuring sign off is achieved from Senior stakeholders.
• Overseen the Data Migration Environment build which provided the means of transferring Production data from the current environment to the new platforms.
• Formulated strong relationships with Business Owners and Senior Management to build trust and gain approvals for Business Verification and Go Live approaches.
• Enforced change control and configuration management procedures including assurance of quality, consistency and validity of relevant documentation.
• Identified, managed and mitigated project risks and developed contingency plans to mitigate these.
• Mentored junior delivery colleagues to help develop their skills.
• Delegated project deliverables to resources and ensured completion to the agreed project dates.
• Developing the Business Readiness activities to ensure that the Job Seekers Allowance Go Live in September 2019 is achieved.
• Planned and managed into BAU support the new Social Fund Computer System.
• Successfully planned and managed into BAU support the new Housing Benefit Service and War Pensions platforms which ensured the £500million benefits were received and processed on time.
• Established the Interface and Environment commissioning approach which ensures that the new platforms are ready for Go Live and acceptance into Business as Usual support.
• Reduced deployment risks by enforcing a rigorous process of technical weekend and Dress Rehearsal testing in the run up to Go Live.
• Nurtured a culture of openness and honesty that ensures Project issues are addressed quickly.
• Pro-actively engaged the stakeholders who are undergoing the changes and acting as the bridge between technology and the communities.
• Developed the Go Live Support model for all applications which ensures that an enhanced support structure is in place for post Go Live.
• Guided the team to successfully formulated and implemented the Housing Benefit Disaster Recovery Commissioning test that proved both RPO and RTO.
• Identified business acceptance criteria and including these in project design documents, ensuring sign off is achieved from Senior stakeholders.
• Overseen the Data Migration Environment build which provided the means of transferring Production data from the current environment to the new platforms.
• Formulated strong relationships with Business Owners and Senior Management to build trust and gain approvals for Business Verification and Go Live approaches.
• Enforced change control and configuration management procedures including assurance of quality, consistency and validity of relevant documentation.
• Identified, managed and mitigated project risks and developed contingency plans to mitigate these.
• Mentored junior delivery colleagues to help develop their skills.
• Delegated project deliverables to resources and ensured completion to the agreed project dates.
Design, R, Test, Management, Service, Technology, Deployment, Support, Mainframe, Testing, Configuration Management, Production, UP, Manager, Go, Social
2015 - 2018
job
IT Cloud Project Manager - Cloud Infrastructure
DXC/Hewlett Packard Department of Works and Pensions Account.
As a Client facing Project Manager for the DWP programme I delivered a number of concurrent and complex Cloud infrastructure projects through the full Project Life cycle using various methodologies and the with matrix management of the onshore and offshore teams.
• Managed the successful delivery of the Informatica and Business Objects software upgrade for the Customer Account Management system and the Real Time Earnings Cloud environments.
• Guided the team 12 who delivered the Universal Credits Disaster Recovery failover test.
• Developed the approach and prved the Disaster Recovery solution for the Work Services Platform (+5000 Users).
• Led the team of 8 who delivered the Strategic and Tactical Data Migration Cloud solution projects which gives DWP a secure file transfer mechanism from VM Environment to the new Cloud systems.
• Delivered the £350k Winter Fuel Payments Production and Disaster Recovery Cloud environments.
• Delivered the £500k Carers Allowance Production and Disaster Recovery Cloud environments.
• Enforced change control and configuration management procedures including assurance of quality, consistency and validity of relevant documentation.
• Responsible for leveraging resources to achieve the concurrent delivery of various Linux and Wintel Cloud infrastructure environments valued at +£300k.
• Responsible for Developing and maintaining project plans, detailed stage plans and exception plans and proactively communicating project information to all stakeholders.
• Planned Project engagement activities such as checkpoint and project board meetings.
• Organised and prioritise tasks appropriately which ensured projects were delivered on schedule.
• Produced costs estimations, timescales and resource requirements for all projects.
• Enforced change control and configuration management procedures including assurance of quality, consistency and validity of relevant documentation.
• Developed and maintained relationships with senior stakeholders, clients and staff to build trust.
• Identified, managed and mitigated project risks and developed contingency plans to mitigate these.
• Delegated project deliverables to resources and ensured completion to the agreed project dates.
• Identified business acceptance criteria and including these in project design documents, ensuring sign off is achieved from senior stakeholders.
• Conducted post Project evaluations to determine how well projects were managed and implemented.
• Managed the successful delivery of the Informatica and Business Objects software upgrade for the Customer Account Management system and the Real Time Earnings Cloud environments.
• Guided the team 12 who delivered the Universal Credits Disaster Recovery failover test.
• Developed the approach and prved the Disaster Recovery solution for the Work Services Platform (+5000 Users).
• Led the team of 8 who delivered the Strategic and Tactical Data Migration Cloud solution projects which gives DWP a secure file transfer mechanism from VM Environment to the new Cloud systems.
• Delivered the £350k Winter Fuel Payments Production and Disaster Recovery Cloud environments.
• Delivered the £500k Carers Allowance Production and Disaster Recovery Cloud environments.
• Enforced change control and configuration management procedures including assurance of quality, consistency and validity of relevant documentation.
• Responsible for leveraging resources to achieve the concurrent delivery of various Linux and Wintel Cloud infrastructure environments valued at +£300k.
• Responsible for Developing and maintaining project plans, detailed stage plans and exception plans and proactively communicating project information to all stakeholders.
• Planned Project engagement activities such as checkpoint and project board meetings.
• Organised and prioritise tasks appropriately which ensured projects were delivered on schedule.
• Produced costs estimations, timescales and resource requirements for all projects.
• Enforced change control and configuration management procedures including assurance of quality, consistency and validity of relevant documentation.
• Developed and maintained relationships with senior stakeholders, clients and staff to build trust.
• Identified, managed and mitigated project risks and developed contingency plans to mitigate these.
• Delegated project deliverables to resources and ensured completion to the agreed project dates.
• Identified business acceptance criteria and including these in project design documents, ensuring sign off is achieved from senior stakeholders.
• Conducted post Project evaluations to determine how well projects were managed and implemented.
Design, Linux, Account management, Cloud, Project Manager, Test, Management, It, Offshore, Infrastructure, Software, Configuration Management, Production, Manager, LED
2013 - 2015
job
Senior IT Project Manager
IBM.
As the Lead IBM Infrastructure Project Manager I was responsible for the delivery of a number of concurrent business critical projects in support of the Customers EUC migration to Windows 8.1 in 2015 and within the Request for Services area of the account. These projects included Windows 8 Proof of Technology for IBM Personal Communications software, Folder Redirection User migration and storage upgrade, Server upgrades and application development and deployment.
• Delivered the £270k Folder Redirection User migration and storage upgrade across the RSA estate.
• Delivered the Request for Services project that provided revenue in excess of £100k for the customer move to Windows 8 in 2014.
• Developed and delivered £90k Office 97/2007 log on script application Project which was the pre-requisite for the move over of +8000 Users to Windows 8.
• Delivered the £300k Proof of Technology Environment for the IBM Personal Communications Project that enabled RSA to test applications for Windows 8 deployment.
• Responsible for upgrade of Windows servers from W2003 to W2008 R2 which included fileshares, Print servers, back-ups and monitoring.
• Delivered the Tivoli monitoring and back up platforms for the RSA Oracle Customer Data Warehouse solution.
• Managed the ongoing support for Virtual Citrix Desktop Proof of Concept environment.
• Responsible for managing the change control procedure, ensuring change is captured, impacted and approved.
• Provided effective leadership to the project team ensuring that team members were motivated and developed their skills and experience.
• Delivered the £270k Folder Redirection User migration and storage upgrade across the RSA estate.
• Delivered the Request for Services project that provided revenue in excess of £100k for the customer move to Windows 8 in 2014.
• Developed and delivered £90k Office 97/2007 log on script application Project which was the pre-requisite for the move over of +8000 Users to Windows 8.
• Delivered the £300k Proof of Technology Environment for the IBM Personal Communications Project that enabled RSA to test applications for Windows 8 deployment.
• Responsible for upgrade of Windows servers from W2003 to W2008 R2 which included fileshares, Print servers, back-ups and monitoring.
• Delivered the Tivoli monitoring and back up platforms for the RSA Oracle Customer Data Warehouse solution.
• Managed the ongoing support for Virtual Citrix Desktop Proof of Concept environment.
• Responsible for managing the change control procedure, ensuring change is captured, impacted and approved.
• Provided effective leadership to the project team ensuring that team members were motivated and developed their skills and experience.
Support, UP, Manager, Monitoring, Server, Office, Storage, Software, Development, Infrastructure, Citrix, IT Project Manager, Deployment, Technology, It, Leadership, Windows, Test, Project Manager, Print, Data Warehouse, Oracle
2011 - 2012
job
IT Infrastructure Project Manager
STERIA.
As a Project Manager working within the fast paced and high availability environment of CleveIand Police I had responsibility for the full project lifecycles for the upgrade, consolidation and virtualization of 55 Windows Servers and Active Directory infrastructure and for the migration of applications and end users to the new Windows 2008 R2 infrastructure.
• With full accountability for £850k budget I delivered the upgrade and virtualization of 55 Windows Servers and applications.
• Achieved the first payment milestone for £500k as per the contract.
• Defined the project approach that ensured payment and contractual milestones were achieved.
• Tracked and managed time recording, procurement and internal accounting to prevent over spend.
• Ensured all projects changes were fully configuration controlled.
• Matrix-managed a multidisciplinary team.
• Produced the project governance plan and defined the project RACI matrix.
• Produced the documents that facilitated the approval, planning, tracking and reporting of the projects.
• Pro-actively identified and managed risks and issues and took action to achieve urgent resolution where necessary.
• Defined key wins and actively highlighted these to positively promote the project progress.
• Secured and managed the project resources within a weak matrix management environment.
• Maintained constant communication with the project team to report progress, identify issues, and allocate resources.
• Carried out project reviews after all major phases for Project QA and performance monitoring.
• Liaised with Service Delivery, managed project and support teams, to ensure an effective handover from project into ongoing support.
• With full accountability for £850k budget I delivered the upgrade and virtualization of 55 Windows Servers and applications.
• Achieved the first payment milestone for £500k as per the contract.
• Defined the project approach that ensured payment and contractual milestones were achieved.
• Tracked and managed time recording, procurement and internal accounting to prevent over spend.
• Ensured all projects changes were fully configuration controlled.
• Matrix-managed a multidisciplinary team.
• Produced the project governance plan and defined the project RACI matrix.
• Produced the documents that facilitated the approval, planning, tracking and reporting of the projects.
• Pro-actively identified and managed risks and issues and took action to achieve urgent resolution where necessary.
• Defined key wins and actively highlighted these to positively promote the project progress.
• Secured and managed the project resources within a weak matrix management environment.
• Maintained constant communication with the project team to report progress, identify issues, and allocate resources.
• Carried out project reviews after all major phases for Project QA and performance monitoring.
• Liaised with Service Delivery, managed project and support teams, to ensure an effective handover from project into ongoing support.
Project Manager, Active Directory, It infrastructure, Management, Procurement, Budget, Windows, It, Service, QA, Support, Infrastructure, Monitoring, Virtualization, Manager, Service Delivery
2009 - 2011
job
Infrastructure and Networks Project Manager (DII F)
EADS / CASSIDIAN.
As a Project Manager working within the implementation work-stream of DII(F) I was responsible for the delivery of a portfolio of 30 WAN/LAN secret and restricted network infrastructure and structured cabling solution projects across the UK and Europe in line with the strict delivery deadlines and within budgetary and quality constraints whilst ensuring value for money solutions were achieved.
• Established and lead the team ensuring successful delivery of the projects budgeted in excess of £2m and over 1000 users.
• Attended the monthly Senior Management Board meetings and provided updates to the government project sponsor and key stakeholders.
• Responsible for the day to day delivery of multiple projects from project initiation through to customer acceptance and project closure utilising PMP methodology.
• Planned and coordinated all on site IT activity and ensured all project milestones to time and budget were met.
• Responsible for managing the change control procedure, ensuring change is captured, impacted and approved.
• Planned, controlled and managed project delivery tasks and timescales whilst ensuring all gateways were met and money drops achieved.
• Ensured the implementation of and compliance with all contracts for internal and external service providers and subcontractors.
• Produced forecast costs that were fully understood at start of project and budgets agreed with account team.
• Managed the transition of the new builds into live, through early life support and into service.
• Produced the documents that facilitated the planning, tracking and reporting of the projects, which included resource plans, financial plans and project plans, change request forms and project status reports.
• Effectively identified and tracked the risks and issues throughout the project duration and ensured that action is taken to address these in a timely fashion.
• Engaged and managed the expectations of the key stakeholders associated with the project.
• Established and lead the team ensuring successful delivery of the projects budgeted in excess of £2m and over 1000 users.
• Attended the monthly Senior Management Board meetings and provided updates to the government project sponsor and key stakeholders.
• Responsible for the day to day delivery of multiple projects from project initiation through to customer acceptance and project closure utilising PMP methodology.
• Planned and coordinated all on site IT activity and ensured all project milestones to time and budget were met.
• Responsible for managing the change control procedure, ensuring change is captured, impacted and approved.
• Planned, controlled and managed project delivery tasks and timescales whilst ensuring all gateways were met and money drops achieved.
• Ensured the implementation of and compliance with all contracts for internal and external service providers and subcontractors.
• Produced forecast costs that were fully understood at start of project and budgets agreed with account team.
• Managed the transition of the new builds into live, through early life support and into service.
• Produced the documents that facilitated the planning, tracking and reporting of the projects, which included resource plans, financial plans and project plans, change request forms and project status reports.
• Effectively identified and tracked the risks and issues throughout the project duration and ensured that action is taken to address these in a timely fashion.
• Engaged and managed the expectations of the key stakeholders associated with the project.
Support, Manager, Contracts, WAN, Forecast, Pmp, Implementation, Infrastructure, Contracts, Project Manager, Compliance, Service, It, Network, Budget, Management, Fashion
2008 - 2009
job
Project Manager
Data Centre.
I was successful in rolling out the regional network and communications infrastructure systems within the new build Regional Control Centre by prioritizing and managing the project work streams and ensuring that the requirements of scope, time and budget were met.
• Delivered multiple work streams which included the core IT infrastructure, the Integrated Communications Control System (ICCS), IBM AIX servers, HP superdome servers and blade servers and SAN disk arrays installation and configuration.
• Managed the expectations of a demanding set of key stakeholders from within the Department of Communities and Local Government, Fire and Rescue Services.
• First point of contact for all on site IT issues and escalations.
• Attended the monthly Senior Management Board meetings and provided updates to the government project sponsor and key stakeholders.
• Chaired project team meetings to communicate progress and identify new risks or issues.
• Assessed, tracked and managed any assumption, risks, issues and dependencies.
• Developed short, medium and long-range plans that were comprehensive, realistic and effective in meeting task and project goals and recognised other associated business dependencies and projects.
• Planned, controlled and managed project delivery tasks and timescales whilst ensuring all gateways were met and money drops achieved.
• Rolled out the new build Cisco WAN and LANs and over seen the installation of the local PBX.
• Delivered the data centre installation of the cold/hot isle containment and the structured cabling comprising of Internal/External Fibre and Copper.
• Responsible for Health and Safety and for ensuring all procedures were followed correctly.
• Managed the 3rd party suppliers of IBM, Telent, Hewlett Packard and BT.
• Successfully managed the roll out of the Data Collection and Management Toolkit to all the Fire Rescue Service headquarters in the North East.
• Organized training that reflected the new business requirements and processes.
• Delivered multiple work streams which included the core IT infrastructure, the Integrated Communications Control System (ICCS), IBM AIX servers, HP superdome servers and blade servers and SAN disk arrays installation and configuration.
• Managed the expectations of a demanding set of key stakeholders from within the Department of Communities and Local Government, Fire and Rescue Services.
• First point of contact for all on site IT issues and escalations.
• Attended the monthly Senior Management Board meetings and provided updates to the government project sponsor and key stakeholders.
• Chaired project team meetings to communicate progress and identify new risks or issues.
• Assessed, tracked and managed any assumption, risks, issues and dependencies.
• Developed short, medium and long-range plans that were comprehensive, realistic and effective in meeting task and project goals and recognised other associated business dependencies and projects.
• Planned, controlled and managed project delivery tasks and timescales whilst ensuring all gateways were met and money drops achieved.
• Rolled out the new build Cisco WAN and LANs and over seen the installation of the local PBX.
• Delivered the data centre installation of the cold/hot isle containment and the structured cabling comprising of Internal/External Fibre and Copper.
• Responsible for Health and Safety and for ensuring all procedures were followed correctly.
• Managed the 3rd party suppliers of IBM, Telent, Hewlett Packard and BT.
• Successfully managed the roll out of the Data Collection and Management Toolkit to all the Fire Rescue Service headquarters in the North East.
• Organized training that reflected the new business requirements and processes.
Infrastructure, Blade, Processes, Manager, WAN, Aix, Data collection, SAN, Safety, Health, Training, Service, It, Network, Budget, Management, Cisco, It infrastructure, Project Manager
2006 - 2008
job
Network and Communication Project Manager (DII F)
Tubedale Communications.
Utilising Prince2 methodology I drove forward the implementation and rollout of new core Network infrastructure and PCs to a number of new high profile (IL2 - IL5 secure), complex sites with between 50 and 500 users whilst supporting other delivery teams and ensuring risks and issues were captured and managed.
• Delivered a program of 20 projects budgeted in excess of £2m and successfully achieved milestones, ensuring projects complied with all cost and scope specifications.
• Delivered the installation of containment and the structured cabling comprising of Internal/External Fibre and Copper.
• Identified strategies and overseen solutions to ensure that the delivery of the projects was maintained in line with published sequences.
• Managed the 3rd Party contractors of BT, CH2MHill and Virgin Media to ensure delivery of the site to time, cost and scope.
• Created and maintained the Project Initiation Document and other appropriate documentation to support the delivery of defined transition objectives.
• Responsible for Cisco WAN/LAN network implementation, migration forecast & DFTS Survey data collection.
• Identified and tracked the risks and issues throughout the project duration and ensured that action was taken to address these in a timely fashion.
• Carried out change management and impact assessments.
• Tracked and reported on migration sequence activities in order to meet key milestones and performance indicators and so that delays / changes were minimized and formally recorded for update in the weekly flat forecast.
• Developed relationships and effectively managed stakeholders' expectation.
• Attended multi-partner weekly meetings / conference calls.
• Managed, liaised and negotiated with sub-contractors and suppliers.
• Resource management including guidance and performance review.
• Delivered a program of 20 projects budgeted in excess of £2m and successfully achieved milestones, ensuring projects complied with all cost and scope specifications.
• Delivered the installation of containment and the structured cabling comprising of Internal/External Fibre and Copper.
• Identified strategies and overseen solutions to ensure that the delivery of the projects was maintained in line with published sequences.
• Managed the 3rd Party contractors of BT, CH2MHill and Virgin Media to ensure delivery of the site to time, cost and scope.
• Created and maintained the Project Initiation Document and other appropriate documentation to support the delivery of defined transition objectives.
• Responsible for Cisco WAN/LAN network implementation, migration forecast & DFTS Survey data collection.
• Identified and tracked the risks and issues throughout the project duration and ensured that action was taken to address these in a timely fashion.
• Carried out change management and impact assessments.
• Tracked and reported on migration sequence activities in order to meet key milestones and performance indicators and so that delays / changes were minimized and formally recorded for update in the weekly flat forecast.
• Developed relationships and effectively managed stakeholders' expectation.
• Attended multi-partner weekly meetings / conference calls.
• Managed, liaised and negotiated with sub-contractors and suppliers.
• Resource management including guidance and performance review.
Change management, Prince2, Project Manager, Fashion, Cisco, Management, Network, Support, Infrastructure, Implementation, Resource management, Forecast, Data collection, WAN, Manager
My education
University of Birmingham
Certification, N/a
Certification, N/a
City AND Guilds
Unspecified, Engineering Management
Unspecified, Engineering Management
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