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7 + years experience in Office administration - Concur expense, CRM.I have working rights in UK
Pinal Salgaonkar
,
London, United Kingdom
Experience
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I'm offering
I Mrs. Pinal Salgaonkar, a performance oriented Junior executive Assistant with 7+ years of experience in Fortune 500 leading multinational companies (Forbes top 10 companies in its sector).
4 P’s (Plan, Prepare, Perform & Perfect) are the pillars of my life. I have an excellent hold over my craft and computer skills with an enthusiastic outgoing and charming personality, willing to learn and adapt attitude and a strong professional corporate culture that has imbibed in me while working with the companies like BP –(British Petroleum), Volkswagen, JP Morgan Chase, DHL Express & Anacap Financial Partners.
I have recently relocated to London in Jan 2019, I hold EEA family visa (European Economic Area) so have full working rights in UK.
Currently doing part time junior executive assistant role with a leading financial company in London, to climatise myself, I am now keen to extend my horizon and explore new challenges.
4 P’s (Plan, Prepare, Perform & Perfect) are the pillars of my life. I have an excellent hold over my craft and computer skills with an enthusiastic outgoing and charming personality, willing to learn and adapt attitude and a strong professional corporate culture that has imbibed in me while working with the companies like BP –(British Petroleum), Volkswagen, JP Morgan Chase, DHL Express & Anacap Financial Partners.
I have recently relocated to London in Jan 2019, I hold EEA family visa (European Economic Area) so have full working rights in UK.
Currently doing part time junior executive assistant role with a leading financial company in London, to climatise myself, I am now keen to extend my horizon and explore new challenges.
Markets
United Kingdom
Links for more
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Language
English
Fluently
Ready for
Larger project
Ongoing relation / part-time
Full time contractor
Available
My experience
2019 - 2019
job
Anacap Financial Partner - United Kingdom
unknown.
part time
Working as Junior Executive Assistant
• Worked on concur SAP portal (Concur Expense is designed for organization so that they can easily enforce spending policies, capture receipts, process expense claims and make better business decisions based on timely, accurate data).
• Scanning the documents and filing all confidential documents.
• Managed all the expenses of the staff and senior management.
• Tally the monthly expenses with the bank statement.
• Liaising with IT team.
• Acting as a first point of contact between all the personal assistant.
• Prepare various kinds of reports such as - cash and credit card expense report.
Working as Junior Executive Assistant
• Worked on concur SAP portal (Concur Expense is designed for organization so that they can easily enforce spending policies, capture receipts, process expense claims and make better business decisions based on timely, accurate data).
• Scanning the documents and filing all confidential documents.
• Managed all the expenses of the staff and senior management.
• Tally the monthly expenses with the bank statement.
• Liaising with IT team.
• Acting as a first point of contact between all the personal assistant.
• Prepare various kinds of reports such as - cash and credit card expense report.
Personal assistant, SAP, Management, It, Portal
2016 - 2018
job
Team Assistant, Downstream
BP India Service Pvt Ltd.
• Executive Assistant duties to Business heads, in total supporting 6 business heads and also assisted there team in Singapore, Thailand, Vietnam, Japan UK etc
• First point of contact for internal & external clients.
• Arranged domestic and international travel for business including flights, hotels, visas, local transportation, Prepared itinerary for foreign visitors etc;
• Managed diaries and organizing meetings and appointments sent invitation to invitees & often controlling access to the Global director's diary.
• Typing, compiling and preparing reports, presentation, agenda etc..
• Liaised with staff, suppliers and clients and also worked with other administration staff across.
• Managing family documentation & booking of flights for director's family
• Raising IT tickets for the directors & liaising with the IT department for any all the IT related issues.
• Coordinated internal and external meetings, teleconferencing, and video conferencing and prepared meeting material packs / slides.
• Handle work with high confidentiality. Handling confidential information, preparing various monthly reports (Monthly GAM report, Business Flash, V&O reports etc )
• Assist Operations Team in the smooth running of all office based administration.
• Responsible for all required stock ordering of office supplies stationary etc..
• Applying for reimbursement of fuel, medical bills, updating travel expenses in the portal (Concur) etc.
• Preparing contractual agreement on behalf of the company (director) as per the standard format of the company.
• Project Management: Follow up with various team members and/or other departments on projects and reports
• Collaborate with different departments EA/PAs (external and internal) to ensure that any projects and any on going needs for the company are addressed and delivery expectations are met.
• Worked on projects (Service aggregators & car aggregators/ Electric cars etc..)
• First point of contact for internal & external clients.
• Arranged domestic and international travel for business including flights, hotels, visas, local transportation, Prepared itinerary for foreign visitors etc;
• Managed diaries and organizing meetings and appointments sent invitation to invitees & often controlling access to the Global director's diary.
• Typing, compiling and preparing reports, presentation, agenda etc..
• Liaised with staff, suppliers and clients and also worked with other administration staff across.
• Managing family documentation & booking of flights for director's family
• Raising IT tickets for the directors & liaising with the IT department for any all the IT related issues.
• Coordinated internal and external meetings, teleconferencing, and video conferencing and prepared meeting material packs / slides.
• Handle work with high confidentiality. Handling confidential information, preparing various monthly reports (Monthly GAM report, Business Flash, V&O reports etc )
• Assist Operations Team in the smooth running of all office based administration.
• Responsible for all required stock ordering of office supplies stationary etc..
• Applying for reimbursement of fuel, medical bills, updating travel expenses in the portal (Concur) etc.
• Preparing contractual agreement on behalf of the company (director) as per the standard format of the company.
• Project Management: Follow up with various team members and/or other departments on projects and reports
• Collaborate with different departments EA/PAs (external and internal) to ensure that any projects and any on going needs for the company are addressed and delivery expectations are met.
• Worked on projects (Service aggregators & car aggregators/ Electric cars etc..)
Project Management, Administration, Video, Controlling, Management, It, Service, Flash, International, Office, Booking, Portal, UP
2015 - 2016
job
Net Promoter Agent
DHL Express, First Choice Department.
• Complete customer calls for the Net Promoter Approach.
• Highlight area to improvement with suggested solution to improve DHL's NPA procedures technology and service to positively enhance our customer's experience with DHL express.
• Achieved Net Promoter score/Weekly call target spread across different touchpoints.
• Achieved rating successfully on first call.
• Prepared various reports - MIS report, Retail calling report, second call analysis etc
• Maintained large database of all the customers.
• Highlight area to improvement with suggested solution to improve DHL's NPA procedures technology and service to positively enhance our customer's experience with DHL express.
• Achieved Net Promoter score/Weekly call target spread across different touchpoints.
• Achieved rating successfully on first call.
• Prepared various reports - MIS report, Retail calling report, second call analysis etc
• Maintained large database of all the customers.
Database, Retail, Net, Service, Technology, Express, Agent
2013 - 2015
job
Executive for West and South Region
Volkswagen Group Sales India Pvt Ltd.
After Sales and Service Department
• Attended and screened all incoming calls of the customer and amicably solving their concern
• Checked on Mails and reverted to the customer at the earliest.
• Recorded all sickness and holiday entitlement for all staff, updated and included new staff members where necessary
• Fixed appointments if required for customer with the senior executive & management.
• Made necessary arrangement for conference / trainings / meetings for Internal and Senior Management
from Germany (setting up of meeting room, organizing of lunch/breakfast/Snacks/ transfers of guests / dinner
arrangements)
• Prepared various reports - MIS report, Legal MIS report, Dealer wise report, Audit report, Escalation report, Weekly and Daily report which contain - Parts not available report, Delay in diagnoses report, Initial quality
survey report, Media report, Data sent to Germany
• Maintained large database of all customers.
• Coordinated with various 150+ dealers on daily basis and also in the absence of Zonal Heads for resolving their
• concern related to system and customer
• Coordinated with supplier's dealers, conducted trainings & audit at dealership.
• Provided support to Zonal Head & senior management for Preparing a report, In conducting a training etc
• Attended and screened all incoming calls of the customer and amicably solving their concern
• Checked on Mails and reverted to the customer at the earliest.
• Recorded all sickness and holiday entitlement for all staff, updated and included new staff members where necessary
• Fixed appointments if required for customer with the senior executive & management.
• Made necessary arrangement for conference / trainings / meetings for Internal and Senior Management
from Germany (setting up of meeting room, organizing of lunch/breakfast/Snacks/ transfers of guests / dinner
arrangements)
• Prepared various reports - MIS report, Legal MIS report, Dealer wise report, Audit report, Escalation report, Weekly and Daily report which contain - Parts not available report, Delay in diagnoses report, Initial quality
survey report, Media report, Data sent to Germany
• Maintained large database of all customers.
• Coordinated with various 150+ dealers on daily basis and also in the absence of Zonal Heads for resolving their
• concern related to system and customer
• Coordinated with supplier's dealers, conducted trainings & audit at dealership.
• Provided support to Zonal Head & senior management for Preparing a report, In conducting a training etc
Database, Training, Management, Sales, Service, Support, Audit, Audit, UP
2012 - 2013
job
Team Member, Project and Testing Team
JP Morgan Chase.
• Handled correspondences independently
• Prepared various projects & presented them i.e. derivative product
• Maintained Attendance Sheet & Admin duties
• Ordering stationery & Lunch for the team etc..
• Attended international calls and meetings
• Testing the software & raising the defects if any
• Prepared a script for the projects whichever is allotted and releasing the same
• Received Gladiator award - Team of the Quarter for Q2-2012.
• Prepared various projects & presented them i.e. derivative product
• Maintained Attendance Sheet & Admin duties
• Ordering stationery & Lunch for the team etc..
• Attended international calls and meetings
• Testing the software & raising the defects if any
• Prepared a script for the projects whichever is allotted and releasing the same
• Received Gladiator award - Team of the Quarter for Q2-2012.
Software, Testing, International
My education
A V College of Arts K M College of Commerce
N/a, Commerce & E.S.A
N/a, Commerce & E.S.A
Mumbai University
Bachelors, Banking and Insurance
Bachelors, Banking and Insurance
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