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Christopher Shanks
,
Experience
Other titles
Skills
I'm offering
Markets
United Kingdom
Language
English
Fluently
Ready for
My experience
2017 - ?
job
Technical Sales Account Manager
GBE Converge.
➢ Proven sales track record with no current commission structure
➢ Technical knowledge of numerous enterprise class vendors
➢ Proven growth of key accounts and excellent client relationship management
➢ Knowledge of sales processes and distribution channel
➢ Customer service and fairness above all else
➢ Experience of designing and selling enterprise level solutions
As an account manager I believe I stand out due to a passion of integrating myself into my customers business to allow a complete understanding of their requirements, long term plans and business objectives as this ensures I can design and propose the correct solution that meets their business needs. Being a technical sales person, I will qualify the requirements of a business before designing and proposing the best solution that not only resolves their IT problems but leverages the best in class enterprise solutions to resolve their business problems.
Working with multiple enterprise class vendors, I endeavour to ensure I am up to date with the latest products and training available. This also means I have a wider breadth of knowledge about all aspects of an enterprise infrastructure from WAN to end-point and software or hypervisors such as Veeam or VMWare.
With a proven sales track record, I have repeatedly overachieved on my targets and taken initiative to increase sales with both existing and new customers. My sales figures for 2017 were revenue of £320,000 with a gross margin £105,000. In 2018 my sales were a revenue of £585,000 and a gross margin of £200,00 although I only had a target of £150,000.
Furthermore, my revenue target for 2019 and on track pipeline projected works total £1,000,000.
Lastly, I have a complete understanding of the distribution channel with multiple long standing and strong relationships with companies such as 4Gon and Exertis with knowledge of frameworks such as supported or deal registration pricing.
➢ Technical knowledge of numerous enterprise class vendors
➢ Proven growth of key accounts and excellent client relationship management
➢ Knowledge of sales processes and distribution channel
➢ Customer service and fairness above all else
➢ Experience of designing and selling enterprise level solutions
As an account manager I believe I stand out due to a passion of integrating myself into my customers business to allow a complete understanding of their requirements, long term plans and business objectives as this ensures I can design and propose the correct solution that meets their business needs. Being a technical sales person, I will qualify the requirements of a business before designing and proposing the best solution that not only resolves their IT problems but leverages the best in class enterprise solutions to resolve their business problems.
Working with multiple enterprise class vendors, I endeavour to ensure I am up to date with the latest products and training available. This also means I have a wider breadth of knowledge about all aspects of an enterprise infrastructure from WAN to end-point and software or hypervisors such as Veeam or VMWare.
With a proven sales track record, I have repeatedly overachieved on my targets and taken initiative to increase sales with both existing and new customers. My sales figures for 2017 were revenue of £320,000 with a gross margin £105,000. In 2018 my sales were a revenue of £585,000 and a gross margin of £200,00 although I only had a target of £150,000.
Furthermore, my revenue target for 2019 and on track pipeline projected works total £1,000,000.
Lastly, I have a complete understanding of the distribution channel with multiple long standing and strong relationships with companies such as 4Gon and Exertis with knowledge of frameworks such as supported or deal registration pricing.
Growth, Manager, Processes, UP, WAN, Enterprise, Veeam, Software, Infrastructure, Design, Account Manager, Service, It, Sales, Customer service, Management, Training, VMware
2013 - 2016
job
Onsite Network and Computer Technician
DB Systems.
➢ Laptop/Desktop build engineer and support
➢ Windows 7/10 Mac OS X Custom Images/Regedit
➢ PXE/Fog Project/Linux/Netboot/Deploy Studio/OS X Server
➢ PFSense and Ruckus Deployments
➢ Network design and configuration
➢ Onsite installation and support
Working in high pressure environments both onsite at events and in a warehouse with strict deadlines showed me about the events and computing industry whilst improving and reinforcing my time management skills. Helping to manage a department within an audio-visual and temporary networks company expanded my skill set in wireless networks, network hardware and both windows and mac operating systems alongside various video and audio equipment. I would always prioritise efficient professional friendly customer service for high profile clients. I thrive on the feeling of success and completion at the end of the day. With ongoing training, I am always trying to further myself so my abilities on site can thrive in a live events environment. During this time, I configured and deployed multiple wireless infrastructure systems, up to 250 Access Points, using Ruckus and their fleet of products such as Zone Directors and Smart Zones.
➢ Windows 7/10 Mac OS X Custom Images/Regedit
➢ PXE/Fog Project/Linux/Netboot/Deploy Studio/OS X Server
➢ PFSense and Ruckus Deployments
➢ Network design and configuration
➢ Onsite installation and support
Working in high pressure environments both onsite at events and in a warehouse with strict deadlines showed me about the events and computing industry whilst improving and reinforcing my time management skills. Helping to manage a department within an audio-visual and temporary networks company expanded my skill set in wireless networks, network hardware and both windows and mac operating systems alongside various video and audio equipment. I would always prioritise efficient professional friendly customer service for high profile clients. I thrive on the feeling of success and completion at the end of the day. With ongoing training, I am always trying to further myself so my abilities on site can thrive in a live events environment. During this time, I configured and deployed multiple wireless infrastructure systems, up to 250 Access Points, using Ruckus and their fleet of products such as Zone Directors and Smart Zones.
Support, ME, UP, Pfsense, OS X, Network design, Server, Wireless, Infrastructure, Mac, Hardware, Design, Service, Audio, Network, Windows, Customer service, Management, Training, Video, Linux
My education
2015
-
2016
n/a
Second Class Honours Degree, Previous Relevant Projects and Deliveries
Second Class Honours Degree, Previous Relevant Projects and Deliveries
2010
-
2014
University of Aberdeen
BSc, Artificial Intelligence
BSc, Artificial Intelligence
University of Aberdeen
N/a, Teaching (Minor in Communication)
N/a, Teaching (Minor in Communication)
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