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Oliver
,
Beckenham, United Kingdom
Experience
Other titles
Skills
I'm offering
Markets
United Kingdom
Language
English
Fluently
French
Good
Ready for
My experience
2013 - ?
job
Infrastructure Engineer
BlueCrest Capital Management (Hedge Fund) - Permanent.
I am currently employed as a senior systems engineer in the Infrastructure team. Daily duties include the maintenance and in-depth troubleshooting of 1000+ physical and virtual machines across all MS platforms while also leading ongoing projects. Recent work includes the migration of a legacy virtual server environment to a multi-site 2012 r2 Hyper-V clustered platform, installation of a new Citrix XenApp 7.x farm and migration of applications from 6.5, migration of data from Hitachi storage to NetApp filers, the migration of the company's job automation tool from Tidal to ControlM and the creation of a cross-site DMZ HyperV cluster with complex network routing. In this role I have also been responsible for the migration of the exchange 2010 platform from Geneva to London, migrated servers/applications from iSCSI to Fibre Attached storage and migrated numerous servers from physical to virtual platforms while always considering business continuity requirements and recovery time. I have also played a major role in data centre migrations, DR test planning/implementation, and investigated/resolved complex incidents as they arise. As the infrastructure role has evolved, moving to a DevOps culture/way of working has gained momentum so any current projects/work are approached with this mentality; desired state, consistent config, tear up/tear down, automation, self-service etc are all considered when undertaking tasks as well as close liaison with the security teams to ensure data is protected on as many levels as reasonably possible while still delivering the required solutions.
Achievements/Duties
- Clustered Virtual server (Hyper-V 2008/2012/2016) estate design, support and administration
- Maintenance/Administration of SCCM 2007/2012 to deploy O/S builds, applications, security patching, compliance, custom reporting of systems, hardware/software inventories + customisation of MOF files
- Installation (automated builds) and Support for MS Windows from 2003 - 2016 in conjunction with DSC/Ansible to achieve desired state/consistency and automation with Jenkins.
- SCOM 2012 Administration/Alerting/Patching/Reporting
- Introduction of various powershell scripts to cater for business requirements (+SQL and VB script where necessary) including: automated mounting of SAN delivered storage volumes, organising files/folders, VHD Size reporting and automated size increase, exchange reporting on mailbox/DB sizes etc. All code versioning source controlled using SVN (including admin of SVN itself - commit hooks etc)
- General Active Directory Support (Account management, SPN delegation, ADSI analysis/reporting, DNS admin, Group policy application and troubleshooting)
- Migration of mailbox, client access and edge transport Exchange 2010 servers from physical to virtual hosts and in to new data centres to cater for disaster recovery requirements
- Troubleshooting/Resolution of mail servers and routing issues using appropriate tools (ExMon/Exchange Logging)
- Monitoring and maintenance of Enterprise Vault KVS archiving across the domain.
- BES (Blackberry) 5/10 and GOOD email user and policy administration
- Upgrade of Citrix 6.5 Environment to 7.x including introduction of XenDesktop environment and CAG (Citrix Access Gateway) across sites. Various management scripts implemented
- Network troubleshooting and administration of the company FTP/SFTP operations; initiating new SSH connections/requirements with third parties. Automation scripts developed for PGP file/key management.
- Migration of job scheduling system (6000+ jobs) from legacy TIDAL scheduler to BMC ControlM
- Storage zoning (Brocade SAN) administration and Block file provisioning
- Symantec Netbackup general admin and client troubleshooting/install
- Troubleshooting of trade feed systems using XML/CFG files to manage trade flows
- Regular liaison with application teams (SQL / Unix / Networks) to resolve and remediate issues.
- Hardware support and vendor liaison for HP Proliant, Blades and Enclosures (C7000 chassis)
- Various 3rd business application support and admin (JIRA/SVN/Wiki)
- Performance troubleshooting and optimization workload to prevent unnecessary IT investment
- Datacentre patching (copper+fibre), chassis installation, server installation, decoms, racking etc
Achievements/Duties
- Clustered Virtual server (Hyper-V 2008/2012/2016) estate design, support and administration
- Maintenance/Administration of SCCM 2007/2012 to deploy O/S builds, applications, security patching, compliance, custom reporting of systems, hardware/software inventories + customisation of MOF files
- Installation (automated builds) and Support for MS Windows from 2003 - 2016 in conjunction with DSC/Ansible to achieve desired state/consistency and automation with Jenkins.
- SCOM 2012 Administration/Alerting/Patching/Reporting
- Introduction of various powershell scripts to cater for business requirements (+SQL and VB script where necessary) including: automated mounting of SAN delivered storage volumes, organising files/folders, VHD Size reporting and automated size increase, exchange reporting on mailbox/DB sizes etc. All code versioning source controlled using SVN (including admin of SVN itself - commit hooks etc)
- General Active Directory Support (Account management, SPN delegation, ADSI analysis/reporting, DNS admin, Group policy application and troubleshooting)
- Migration of mailbox, client access and edge transport Exchange 2010 servers from physical to virtual hosts and in to new data centres to cater for disaster recovery requirements
- Troubleshooting/Resolution of mail servers and routing issues using appropriate tools (ExMon/Exchange Logging)
- Monitoring and maintenance of Enterprise Vault KVS archiving across the domain.
- BES (Blackberry) 5/10 and GOOD email user and policy administration
- Upgrade of Citrix 6.5 Environment to 7.x including introduction of XenDesktop environment and CAG (Citrix Access Gateway) across sites. Various management scripts implemented
- Network troubleshooting and administration of the company FTP/SFTP operations; initiating new SSH connections/requirements with third parties. Automation scripts developed for PGP file/key management.
- Migration of job scheduling system (6000+ jobs) from legacy TIDAL scheduler to BMC ControlM
- Storage zoning (Brocade SAN) administration and Block file provisioning
- Symantec Netbackup general admin and client troubleshooting/install
- Troubleshooting of trade feed systems using XML/CFG files to manage trade flows
- Regular liaison with application teams (SQL / Unix / Networks) to resolve and remediate issues.
- Hardware support and vendor liaison for HP Proliant, Blades and Enclosures (C7000 chassis)
- Various 3rd business application support and admin (JIRA/SVN/Wiki)
- Performance troubleshooting and optimization workload to prevent unnecessary IT investment
- Datacentre patching (copper+fibre), chassis installation, server installation, decoms, racking etc
Monitoring, Support, Citrix, Hardware, Infrastructure, Implementation, Hyper-V, DNS, Software, Storage, Server, Security, SAN, Ssh, Enterprise, Hp proliant, Vb, UP, SVN, Sccm 2007, Sftp, Test, Sql, Administration, DevOps, Automation, Account management, XML, Jira, Active Directory, Jenkins, Design, Management, PowerShell, Windows, Network, Exchange, It, Service, Compliance, Unix
2008 - 2012
job
Senior Support Analyst
Marble Bar Asset Management LLP.
In this position, I was responsible for all aspects of server lifecycle and project implementation. I provided 1st-3rd line support of trade floor users and backend systems and was responsible for end to end ownership of issues. I was also responsible for the management of application upgrades and new installations across international sites as well as being a domain administrator for all roles across the network infrastructure. I provided various script based solutions as needed (PowerShell/VBS/DOS Batch Script) to cater for business requirements and improve current processes.
Achievements
- Migration of desktop environment from Windows XP to Windows 7 including migration and improvement of group policy strategy in accordance with windows 2008 R2. This included testing of all apps and resolving any arising issues
- Planning and implementation of Wintel server (file/print/database/application servers) migration from Server 2003 to 2008(R2)
- Upgrade/Install of Office Communications Server and archiving solution to Lync Server 2010
- Upgrade of backup solution to backup exec 2012 including creation and scheduling of various reporting (SQL and Script based) to ensure correct data is being retained
- Conversion of numerous physical servers with various role to Hyper V platform including implementation of failover and recovery solution
- Upgrade of BES (Blackberry Enterprise Server) from version 4.x to 5.x and seamless migration of users. Also implementation mirrored database to DR site and failover BES server in case of primary site failure
- Removal of Symantec Anti-Virus software and subsequent migration to McAfee Total Protection. I was responsible for full rollout to all clients and also creating the various policies for each department and/or machine type.
- Implementation of DLP (Removable Storage Protection and monitoring) across the domain to ensure sensitive documents were not copied on to removable storage devices.
- Installation of SCCM (System Centre Configuration Manager) with WSUS (Windows Server Updates) integration and deployment to all domain machines. This included the creation of numerous custom scripts to scan for certain hardware, software and machine settings (registry/ini files). Also created and scheduled many custom reports to alert IT of any undesired elements
- Packaged, deployed and reported on software deployments across the network. Packages were deployed either via MSI, batch files or custom scripts and were initiated using either Group policy or SCCM
- Upgrade of WhatsUp Gold database (monitoring system) and ongoing maintenance/changes to ensure that various services/aspects of the system were available.
- Developed numerous Excel spread sheets with automated VBA functions to assist with processing and reporting of corporate trades to conform to FSA regulatory requirements.
Main Functions
Windows Server 2003/2008/R2 build & support
Windows XP & Windows 7 Client build & support
Mobile Device (Blackberry/PDA/Smartphone/Ipad/Iphone etc) support and integration with corporate network
Liaison with desktop team to identify root cause of common problems and implement permanent solutions
Hardware support/fault diagnosis and problem tracking for various Dell/HP components
Active directory and Group policy administrator NT domain across multiple sites
Achievements
- Migration of desktop environment from Windows XP to Windows 7 including migration and improvement of group policy strategy in accordance with windows 2008 R2. This included testing of all apps and resolving any arising issues
- Planning and implementation of Wintel server (file/print/database/application servers) migration from Server 2003 to 2008(R2)
- Upgrade/Install of Office Communications Server and archiving solution to Lync Server 2010
- Upgrade of backup solution to backup exec 2012 including creation and scheduling of various reporting (SQL and Script based) to ensure correct data is being retained
- Conversion of numerous physical servers with various role to Hyper V platform including implementation of failover and recovery solution
- Upgrade of BES (Blackberry Enterprise Server) from version 4.x to 5.x and seamless migration of users. Also implementation mirrored database to DR site and failover BES server in case of primary site failure
- Removal of Symantec Anti-Virus software and subsequent migration to McAfee Total Protection. I was responsible for full rollout to all clients and also creating the various policies for each department and/or machine type.
- Implementation of DLP (Removable Storage Protection and monitoring) across the domain to ensure sensitive documents were not copied on to removable storage devices.
- Installation of SCCM (System Centre Configuration Manager) with WSUS (Windows Server Updates) integration and deployment to all domain machines. This included the creation of numerous custom scripts to scan for certain hardware, software and machine settings (registry/ini files). Also created and scheduled many custom reports to alert IT of any undesired elements
- Packaged, deployed and reported on software deployments across the network. Packages were deployed either via MSI, batch files or custom scripts and were initiated using either Group policy or SCCM
- Upgrade of WhatsUp Gold database (monitoring system) and ongoing maintenance/changes to ensure that various services/aspects of the system were available.
- Developed numerous Excel spread sheets with automated VBA functions to assist with processing and reporting of corporate trades to conform to FSA regulatory requirements.
Main Functions
Windows Server 2003/2008/R2 build & support
Windows XP & Windows 7 Client build & support
Mobile Device (Blackberry/PDA/Smartphone/Ipad/Iphone etc) support and integration with corporate network
Liaison with desktop team to identify root cause of common problems and implement permanent solutions
Hardware support/fault diagnosis and problem tracking for various Dell/HP components
Active directory and Group policy administrator NT domain across multiple sites
Administrator, Implementation, Backup, Software, Testing, Storage, Office, International, Server, Monitoring, Infrastructure, Regulatory, Enterprise, Hyper V, Lync, XP, Backend, Manager, Processes, Processing, Windows, Excel, Backend, Database, Print, Active Directory, VBA, Integration, Management, PowerShell, Sql, Windows server, Network, It, Apps, Deployment, Support, Analyst, Hardware
2012 - 2012
job
Backup Exec Administrator
CISCO ASA Firewall & CISCO Switch administration.
Administration/Performance monitoring of virtual server environment on Hyper-V & VMWare platforms
Keeping clients/servers updated to ensure compliance and protection for latest threats
Keeping clients/servers updated to ensure compliance and protection for latest threats
Administration, VMware, Compliance, Backup, Hyper-V, Server, Monitoring, Administrator
2007 - 2010
job
Administrator
Antivirus (Symantec/McAfee).
DFS Management / Troubleshooting
SAN / NAS Administration (iSCSI and directly attached)
Blackberry Enterprise Server (5.0) Administrator
SCCM Administrator
SAN / NAS Administration (iSCSI and directly attached)
Blackberry Enterprise Server (5.0) Administrator
SCCM Administrator
Administration, Management, Server, Administrator, SAN, Enterprise, NAS
2007 - 2008
job
Support Analyst
BP Oil International- Contract (Rolling).
Application and O/S support to business critical trade floor environment. Customisation and testing of new machines builds using latest hardware. Liaison with third party teams for improvements/fixes. Documentation of new fixes and distribution to to relevant support parties.
Main Duties
Microsoft XP O/S support (bluescreens /registry fixes/ Hardware failures/ Deployments)
Market data support (Reuters, Powerpluspro and Bloomberg)
Support for various in house custom applications
General Sharepoint troubleshooting/administration
Installs, requests and general user admin (file shares, user permissioning, exchange admin)
Main Duties
Microsoft XP O/S support (bluescreens /registry fixes/ Hardware failures/ Deployments)
Market data support (Reuters, Powerpluspro and Bloomberg)
Support for various in house custom applications
General Sharepoint troubleshooting/administration
Installs, requests and general user admin (file shares, user permissioning, exchange admin)
Administration, SharePoint, Exchange, Support, Analyst, Hardware, Testing, XP
2005 - 2008
job
Administrator of various other applications
Bloomberg/Reuters/Fidessa.
SQL (2005/2008) Administration for various backend databases
VIP support to board level members for various trade floor applications (Bloomberg/Reuters/Fidessa)
Software packaging, testing and deployment automation
Adhoc reporting on clients via automated scripting and/or remote tools
Auditing of permissions on domain objects
Administrator of various other applications
Liaison with 3rd party suppliers/contacts for non-it services (Building Mgmt/Aircon/Electrical suppliers etc)
General troubleshooting of issues and appropriate remedial actions
Microsoft DPM (Data Protection Manager) Administration
VIP support to board level members for various trade floor applications (Bloomberg/Reuters/Fidessa)
Software packaging, testing and deployment automation
Adhoc reporting on clients via automated scripting and/or remote tools
Auditing of permissions on domain objects
Administrator of various other applications
Liaison with 3rd party suppliers/contacts for non-it services (Building Mgmt/Aircon/Electrical suppliers etc)
General troubleshooting of issues and appropriate remedial actions
Microsoft DPM (Data Protection Manager) Administration
Sql, Backend, Administration, Automation, Packaging, It, Scripting, Deployment, Support, Software, Testing, Administrator, Backend, Manager
2005 - 2006
job
Windows NT System Administrator
Citigroup (Morse).
Wintel support role consisting of monitoring/managing 300 + servers within the back office mission critical trade floor environment. Responding to and prioritising tickets/alerts for O/S and application issues on all servers (database/file/print/IIS/SQL) and resolving/documenting as appropriate. Creation/amendment of scripts (VB and DOS Batch) to monitor running processes of servers and to ensure machines are fully compliant.
Main Duties
O/S integration with custom "SOE" client build and associated support tools
2nd/3rd line Server (Compaq/Dell) Operating system (NT/2000/2003) support/install
General Admin Duties (Account/home Drive/Active Directory/File share administration)
Application support/deployment - fault analysis/resolution and liaison with 3rd party vendors
Backup implementation and file restores as required
Script creation/maintenance (VBScript and SHELL scripting) to automate jobs & reporting
Server build/config according to project requirements (OS/IIS/SQL/Application Installs)
Server security patching in accordance with latest software requirements
Liaison with business areas for up and coming releases and work planned
Scheduling and coordination of testing resources
Participation in ad-hoc requests for server based upgrades/installs
Server performance monitoring / improvement
Out of hours/on call support as and when required
Main Duties
O/S integration with custom "SOE" client build and associated support tools
2nd/3rd line Server (Compaq/Dell) Operating system (NT/2000/2003) support/install
General Admin Duties (Account/home Drive/Active Directory/File share administration)
Application support/deployment - fault analysis/resolution and liaison with 3rd party vendors
Backup implementation and file restores as required
Script creation/maintenance (VBScript and SHELL scripting) to automate jobs & reporting
Server build/config according to project requirements (OS/IIS/SQL/Application Installs)
Server security patching in accordance with latest software requirements
Liaison with business areas for up and coming releases and work planned
Scheduling and coordination of testing resources
Participation in ad-hoc requests for server based upgrades/installs
Server performance monitoring / improvement
Out of hours/on call support as and when required
Backup, UP, Processes, Vb, Administrator, Monitoring, Server, Office, IIS, Testing, Software, Vbscript, Sql, Implementation, Support, Deployment, Security, Scripting, Windows, Integration, Active Directory, Print, Database, Administration
1999 - 2004
job
Support Analyst
JPMorgan Chase - Permanent.
Provide all round technical support for a busy call centre environment. Primary role was to provide solutions for various problems on an ongoing basis, deal with new technology requests and upgrades for approx 500 users. I was a key resource for various projects including: -
The upgrade of Windows NT clients to XP
A complete client/server upgrade (both in UK and Luxembourg) of their custom 'AWD' system
Replacement/Upgrade of PBX and ACD systems
Key responsibilities
1st / 2nd Line Hardware and software desktop/server support (approx 500 users)
Installation / Building of desktop/server machines
Network support/patching (Voice and Data)
Laptop Support and configuration
Workflow analysis/Design and Ad hoc reporting (UK and Luxembourg)
PBX / ACD Administration (UK & Luxembourg)
Department moves
Project management and involvement
Implementation and testing co-ordination for new systems
Support and administration of telephony call recording systems
Change implementation and documentation
Interaction from telephone consultants to Vice President level.
Communication liaison between the business and 3rd line support teams.
The upgrade of Windows NT clients to XP
A complete client/server upgrade (both in UK and Luxembourg) of their custom 'AWD' system
Replacement/Upgrade of PBX and ACD systems
Key responsibilities
1st / 2nd Line Hardware and software desktop/server support (approx 500 users)
Installation / Building of desktop/server machines
Network support/patching (Voice and Data)
Laptop Support and configuration
Workflow analysis/Design and Ad hoc reporting (UK and Luxembourg)
PBX / ACD Administration (UK & Luxembourg)
Department moves
Project management and involvement
Implementation and testing co-ordination for new systems
Support and administration of telephony call recording systems
Change implementation and documentation
Interaction from telephone consultants to Vice President level.
Communication liaison between the business and 3rd line support teams.
Hardware, President, XP, Client/server, Workflow, Server, Testing, Software, Implementation, Design, Analyst, Support, Technology, Network, Windows, Management, Administration, Project Management
My education
1996
-
1998
Mayfield High School
Secondary, Maths, English & Computer Science
Secondary, Maths, English & Computer Science
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