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Senior
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Marketing communications professional available for immediate start
Jacinta Hampton
,
London, United Kingdom
Experience
Other titles
Skills
I'm offering
A generalist communications professional, I am experienced in a range of marketing communications elements, including public relations, corporate communications, end-to-end marketing campaigns, events, content creation, engagement, media and digital communications for both external and internal audiences.
With a penchant for project management and strong
stakeholder management skills, I bring a customer-centric and business-minded focus to my work. I am solutions-oriented and analytical, confident in making decisions autonomously whilst working well in collaboration with others.
With a penchant for project management and strong
stakeholder management skills, I bring a customer-centric and business-minded focus to my work. I am solutions-oriented and analytical, confident in making decisions autonomously whilst working well in collaboration with others.
Markets
United Kingdom
Language
English
Fluently
French
Good
Ready for
Larger project
Ongoing relation / part-time
Full time contractor
Available
My experience
2017 - 2019
job
Strategic Communications Adviser
LXRP.
Responsibilities:
End-to-end campaign management, events, media and press opportunities, working closely with design and media teams, operational teams and all levels of seniority
Content research, creation, proofing and editing across educational information collateral, industry publications, social media posts, web
copy, digital advertising and marketing and working with the creative studio to develop relevant digital and print assets
Internal client account management across all communications functions, including full communications plans and activities calendars for events, press and digital communications, and evaluation
Prepared presentations as required for the CEO and Executive team
Liaised with the Senior and Executive Leadership teams regarding key communications messages and opportunities
Supported delivery package and communications teams in a matrix organisational structure to ensure consistent communications content
were delivered across all LXRP and Project Alliance activities
Achievements:
Redeveloped marketing, promotion, delivery structure and evaluation methods of the Rail Academy Rail Careers Week event
Proactively redesigned digital assets and content for an internal client to improve brand alignment, messaging and user experience
Developed intranet pages and internal communications content for several divisions across the organisation
Cultivated highly effective and influential working relationships with clients and stakeholders
Successfully developed and implemented communications strategies and processed across LXRP and Project Alliances, including the Awards and Conferences Strategy and the LXRP Community Legacy Strategy
Undertook a working group position aimed at streamlining divisional knowledge across communications and engagement teams in a
complex matrix organisational structure at site offices, Alliance teams, media and strategic communications teams
Implemented project management tools for the strategic communications team
MARCELINE ANDERSON
PUBLIC RELATIONS, COMMUNICATIONS AND ENGAGEMENT
PUBLIC RELATIONS, COMMUNICATIONS AND ENGAGEMENT SPECIALIST
MOB 0 I V 8 3 I R 3 T C N
CREAT 7 8 9E 6D7 2 1E [email protected]
EMPLOYMENT BACKGROUND
End-to-end campaign management, events, media and press opportunities, working closely with design and media teams, operational teams and all levels of seniority
Content research, creation, proofing and editing across educational information collateral, industry publications, social media posts, web
copy, digital advertising and marketing and working with the creative studio to develop relevant digital and print assets
Internal client account management across all communications functions, including full communications plans and activities calendars for events, press and digital communications, and evaluation
Prepared presentations as required for the CEO and Executive team
Liaised with the Senior and Executive Leadership teams regarding key communications messages and opportunities
Supported delivery package and communications teams in a matrix organisational structure to ensure consistent communications content
were delivered across all LXRP and Project Alliance activities
Achievements:
Redeveloped marketing, promotion, delivery structure and evaluation methods of the Rail Academy Rail Careers Week event
Proactively redesigned digital assets and content for an internal client to improve brand alignment, messaging and user experience
Developed intranet pages and internal communications content for several divisions across the organisation
Cultivated highly effective and influential working relationships with clients and stakeholders
Successfully developed and implemented communications strategies and processed across LXRP and Project Alliances, including the Awards and Conferences Strategy and the LXRP Community Legacy Strategy
Undertook a working group position aimed at streamlining divisional knowledge across communications and engagement teams in a
complex matrix organisational structure at site offices, Alliance teams, media and strategic communications teams
Implemented project management tools for the strategic communications team
MARCELINE ANDERSON
PUBLIC RELATIONS, COMMUNICATIONS AND ENGAGEMENT
PUBLIC RELATIONS, COMMUNICATIONS AND ENGAGEMENT SPECIALIST
MOB 0 I V 8 3 I R 3 T C N
CREAT 7 8 9E 6D7 2 1E [email protected]
EMPLOYMENT BACKGROUND
Print, Social, Campaign, Community, Organization, Web, Ceo, Leadership, Management, Content, R, Social Media, C, Event, Account management, Advertising, Public relations, Research, User Experience, Marketing, Project Management, Design
2016 - 2017
job
Communications and Engagement Adviser
TRANSPORT FOR VICTORIA.
Responsibilities:
Campaign management including strategy development, social media, CMS and CRM management, email, digital engagement platform
management, marketing and events, media and advertising bookings, and evaluation
Public consultation and stakeholder engagement event marketing and logistics
Stakeholder relations, striving to enhance relationships and expectations with organisations and the community
Project management with the PMO and stakeholders for effective and timely delivery of communications campaign elements and milestones
Created proactive press and media opportunities and materials
Developed communications and marketing materials for partners, agencies and operators while ensuring their owned communications were
delivered in line with PTV's/Transport for Victoria's requirements
Achievements:
Shaped influential working relationships across numerous project and stakeholder groups
Contributed to the Transport for Victoria digital strategy and the Communications and Engagement departmental strategy
Sought opportunities for wider organisational responsibility, contributing to large scale works beyond the project stream portfolio
Received an offer for an ongoing position at the completion of initial fixed term role
Enthusiastically sought out opportunities for additional training and development and on-job tasks and challenges
Campaign management including strategy development, social media, CMS and CRM management, email, digital engagement platform
management, marketing and events, media and advertising bookings, and evaluation
Public consultation and stakeholder engagement event marketing and logistics
Stakeholder relations, striving to enhance relationships and expectations with organisations and the community
Project management with the PMO and stakeholders for effective and timely delivery of communications campaign elements and milestones
Created proactive press and media opportunities and materials
Developed communications and marketing materials for partners, agencies and operators while ensuring their owned communications were
delivered in line with PTV's/Transport for Victoria's requirements
Achievements:
Shaped influential working relationships across numerous project and stakeholder groups
Contributed to the Transport for Victoria digital strategy and the Communications and Engagement departmental strategy
Sought opportunities for wider organisational responsibility, contributing to large scale works beyond the project stream portfolio
Received an offer for an ongoing position at the completion of initial fixed term role
Enthusiastically sought out opportunities for additional training and development and on-job tasks and challenges
Social Media, Project Management, Marketing, Digital Strategy, CMS, CRM, Advertising, Event, Training, Management, PMO, Development, Strategy development, Community, Campaign, Social
2015 - 2016
job
Dealer Services Consultant
CARSALES.COM LTD.
Responsibilities:
Accurate CMS and CRM management and quality assurance checks, ensuring accuracy to the highest level allowing leading to improved quality
assurance processes and responsibilities
Effective communication with internal and external stakeholders across all levels of the business
Educated clients and account managers on a range of technical and digital products and applications and assisted with any issues that arose
Inbound and outbound client service, adopting an educational approach to improve client relations and service efficiency
Sought out additional responsibilities, including administrative assistance and working with team leads on process enhancement
Achievements:
Regularly attended DevOps and Scrum meetings to ensure I was able to best understand technical developments, issues and bug fixes and to influence prioritisation of client concerns
Consistently exceeded KPIs, regularly high or top placing in monthly statistics, and Customer Service Excellence Award monthly award recipient
Developed strong professional working relationships with clients and account managers through dedicated customer care and follow-up
Called upon to assist in the development of departmental strategy and processes due to performance and demonstrated understanding of the high-level business requirements beyond my role and department
MARCELINE ANDERSON
PUBLIC RELATIONS, COMMUNICATIONS AND ENGAGEMENT
PUBLIC RELATIONS, COMMUNICATIONS AND ENGAGEMENT SPECIALIST
MOB 0 I V 8 3 I R 3 T C N
CREAT 7 8 9E 6D7 2 1E [email protected]
EMPLOYMENT BACKGROUND
Accurate CMS and CRM management and quality assurance checks, ensuring accuracy to the highest level allowing leading to improved quality
assurance processes and responsibilities
Effective communication with internal and external stakeholders across all levels of the business
Educated clients and account managers on a range of technical and digital products and applications and assisted with any issues that arose
Inbound and outbound client service, adopting an educational approach to improve client relations and service efficiency
Sought out additional responsibilities, including administrative assistance and working with team leads on process enhancement
Achievements:
Regularly attended DevOps and Scrum meetings to ensure I was able to best understand technical developments, issues and bug fixes and to influence prioritisation of client concerns
Consistently exceeded KPIs, regularly high or top placing in monthly statistics, and Customer Service Excellence Award monthly award recipient
Developed strong professional working relationships with clients and account managers through dedicated customer care and follow-up
Called upon to assist in the development of departmental strategy and processes due to performance and demonstrated understanding of the high-level business requirements beyond my role and department
MARCELINE ANDERSON
PUBLIC RELATIONS, COMMUNICATIONS AND ENGAGEMENT
PUBLIC RELATIONS, COMMUNICATIONS AND ENGAGEMENT SPECIALIST
MOB 0 I V 8 3 I R 3 T C N
CREAT 7 8 9E 6D7 2 1E [email protected]
EMPLOYMENT BACKGROUND
Scrum, Public relations, CMS, DevOps, CRM, C, R, Management, Customer service, Statistics, Service, Quality assurance, Development, UP, Processes
2014 - 2015
job
Regional Manager, Retail Operations
ALANNAH HILL.
Key achievements:
Ran seasonal team training and product events
Consistent KPI and bonus achievements
Exceeded financial targets across budgets, rosters, and sales growth
High level staff retention and succession development through relationship building, recognition and continuous training opportunities
Selected to create visual merchandise displays and stories used for national directives
Ran seasonal team training and product events
Consistent KPI and bonus achievements
Exceeded financial targets across budgets, rosters, and sales growth
High level staff retention and succession development through relationship building, recognition and continuous training opportunities
Selected to create visual merchandise displays and stories used for national directives
Training, Retail, Sales, Growth, Development, KPI, Retention, Bonus, Manager
2013 - 2014
job
Roaming Manager, Retail Operations
LOVISA.
Key achievements:
Progressed quickly from Assistant Store Manager to Store Manager to Roaming Manager
Oversaw new store openings with regional and national management teams
Consistently met and exceeded KPIs
Successfully recruited and developed new team members
High level staff retention through relationship building, recognition and continuous development
Progressed quickly from Assistant Store Manager to Store Manager to Roaming Manager
Oversaw new store openings with regional and national management teams
Consistently met and exceeded KPIs
Successfully recruited and developed new team members
High level staff retention through relationship building, recognition and continuous development
Retail, Management, Development, Retention, Manager
My education
AUSTRALIAN INSTITUTE OF BUSINESS
MBA, Marketing
MBA, Marketing
?
-
2012
DEAKIN UNIVERSITY
Vocational, Ongoing (Minor in Design)
Vocational, Ongoing (Minor in Design)
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