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Skilled and knowledgeable Business professional with experience in a range of sectors and environments.
Tobi Akiode
,
Gravesend, United Kingdom
Experience
Other titles
Skills
I'm offering
A positive, helpful and engaging professional with experience in a range of settings, including local government, private businesses, and charitable sector, used to working with a range of key stakeholders to share information, understand each other's' perspectives and agree the way forward. Enjoys undertaking detailed research on new and existing developments in a range of sectors; is also able to work with complex information and policies as well as working towards targets, goals and deadlines in a smooth and efficient manner. Now seeking a new challenge, hoping to secure employment with another progressive and forward-thinking organisation seeking a credible and dynamic appointment.
Markets
United Kingdom
Links for more
Once you have created a company account and a job, you can access the profiles links.
Language
English
Fluently
Ready for
My experience
2018 - 2019
freelance
CES Consultant
SAP.
• Delivering innovative consulting experience to over 140 (professional, standard) entities who use SAP Concur technologies to automate corporate expense management, while acting as technical touch point and audit specialist.
• Conducting new entities' onboarding meetings and existing entities' system enhancement meetings to discuss auditing rules and standards, potential risks, trends and user experience, changing T and E policies and requirements, and implementing pragmatic solutions.
• Eliciting and documenting new/changing requirements from communication templates and meetings. Making profile amendments, to assure that corporate spend is under control and in compliance with their T and E policies.
• Designing and configuring audit profiles (set of technical instructions/questions and solution descriptions) for the auditors, in an error-free and simple-to-understand manner, to ensure the successful delivery of our solutions according to the clients' needs and defined objectives.
• Managing entities expectations on audit service; practices and processes. Providing training, usability testing and validation support during service lifecycle. Communicating progress of issue (queries, cases, escalations and requirement changes) resolution to the client in a timely manner, while trying to meet and exceed SLAs.
• Identifying and troubleshooting queries/technical issues that may adversely impact entities' business operations and relationships, and escalating, when required.
• Preparing monthly high-level dashboard reporting for entities showing audit instances, passes and fails, approvals and exceptions, and recommending ways to reduce end-users and auditors' errors, to address audit discrepancies and improve efficiency.
• Interacting with internal and external resources to learn, understand and explore technical capabilities, to re-imagine the possible and innovate new ways of working with our entities that enhance service experience, and ensure the provided support level meets and exceeds expectations, SLAs and internal KPIs.
• Conducting new entities' onboarding meetings and existing entities' system enhancement meetings to discuss auditing rules and standards, potential risks, trends and user experience, changing T and E policies and requirements, and implementing pragmatic solutions.
• Eliciting and documenting new/changing requirements from communication templates and meetings. Making profile amendments, to assure that corporate spend is under control and in compliance with their T and E policies.
• Designing and configuring audit profiles (set of technical instructions/questions and solution descriptions) for the auditors, in an error-free and simple-to-understand manner, to ensure the successful delivery of our solutions according to the clients' needs and defined objectives.
• Managing entities expectations on audit service; practices and processes. Providing training, usability testing and validation support during service lifecycle. Communicating progress of issue (queries, cases, escalations and requirement changes) resolution to the client in a timely manner, while trying to meet and exceed SLAs.
• Identifying and troubleshooting queries/technical issues that may adversely impact entities' business operations and relationships, and escalating, when required.
• Preparing monthly high-level dashboard reporting for entities showing audit instances, passes and fails, approvals and exceptions, and recommending ways to reduce end-users and auditors' errors, to address audit discrepancies and improve efficiency.
• Interacting with internal and external resources to learn, understand and explore technical capabilities, to re-imagine the possible and innovate new ways of working with our entities that enhance service experience, and ensure the provided support level meets and exceeds expectations, SLAs and internal KPIs.
User Experience, SAP, Training, Consulting, Usability, Management, Service, Compliance, Support, Audit, Onboarding, Testing, Usability & UX, Audit, Processes
2018 - 2018
temp
Auditor Compliance
Deloitte.
(Contract)
• Managing work-streams of UK VAT validation projects for the largest internet retailer ecommerce and cloud computing client, ensuring UK Finance Bill 2018 compliance.
• Completing a mix of financial services compliance, internal auditing and investigation, and advisory tasks to resolve UK/Non-UK related VAT enforcement and validation appeals.
• Deploying business analytics and reports on cloud dashboards, to support VAT compliance triggers, requirements analysis, and call to action.
• Investigating source data quality to interpret and resolve complex cases of VAT fraud and evasion, setting up local database for work-streams to perform worksheet functions, and liaising with internal & external support services.
• Improving operational effectiveness of systems' use cases, SOPs integrity, and key controls, for over 80, 000 affected customers to comply with UK tax systems and rules, and EU Tax Policy Strategy for member states.
• Resolving customers' complaints by talking and writing comprehensive decision letters, escalating complex appeals, and reassigning that outside of remits to relevant marketplaces and teams.
• Supporting teams in other on-going global projects, including BI and KYC, where required, facilitating catch-up meetings with project owners, and training team members, in an agile environment, to achieve successful project delivery.
• Managing work-streams of UK VAT validation projects for the largest internet retailer ecommerce and cloud computing client, ensuring UK Finance Bill 2018 compliance.
• Completing a mix of financial services compliance, internal auditing and investigation, and advisory tasks to resolve UK/Non-UK related VAT enforcement and validation appeals.
• Deploying business analytics and reports on cloud dashboards, to support VAT compliance triggers, requirements analysis, and call to action.
• Investigating source data quality to interpret and resolve complex cases of VAT fraud and evasion, setting up local database for work-streams to perform worksheet functions, and liaising with internal & external support services.
• Improving operational effectiveness of systems' use cases, SOPs integrity, and key controls, for over 80, 000 affected customers to comply with UK tax systems and rules, and EU Tax Policy Strategy for member states.
• Resolving customers' complaints by talking and writing comprehensive decision letters, escalating complex appeals, and reassigning that outside of remits to relevant marketplaces and teams.
• Supporting teams in other on-going global projects, including BI and KYC, where required, facilitating catch-up meetings with project owners, and training team members, in an agile environment, to achieve successful project delivery.
Writing, Ecommerce, Database, Agile, Cloud, Training, Analytics, Compliance, Finance, Support, Data quality, BEE, Internet, KYC, UP
2015 - 2018
job
Founder/Chief Executive
Akiode Foundation.
Responsibilities include: -
• Leading a third-sector organisation involved with a range of positive, engaging projects to improve and enrich the lives of others in a range of communities in the UK and Nigeria.
• Projects have included numerous activities with schools, commissioning of inclusive art installations, engaging and high-quality events for a range of audiences and support programmes to increase the visibility and fundraising efforts of community-based charities.
• Undertaking clear and informed research on charities, stakeholders and service users and how they can progress.
• Working with a range of key stakeholders at all levels, sharing information, perspectives and best practice.
• Writing clear and informative policies and procedures, including corporate strategies and briefings.
• Managing resources and finances to ensure that stakeholders receive best value for money
• Leading a third-sector organisation involved with a range of positive, engaging projects to improve and enrich the lives of others in a range of communities in the UK and Nigeria.
• Projects have included numerous activities with schools, commissioning of inclusive art installations, engaging and high-quality events for a range of audiences and support programmes to increase the visibility and fundraising efforts of community-based charities.
• Undertaking clear and informed research on charities, stakeholders and service users and how they can progress.
• Working with a range of key stakeholders at all levels, sharing information, perspectives and best practice.
• Writing clear and informative policies and procedures, including corporate strategies and briefings.
• Managing resources and finances to ensure that stakeholders receive best value for money
Writing, Research, Fundraising, Service, Support, Organization, Community, Founder
2008 - 2009
job
Greater Manchester Public Transport Executive
GMPTE.
Human Resources Management Support Officer, Assistant Business Partner, and
Project Document Controller
Responsibilities include: -
• Managed the delivery of specific HR projects, by providing a full range of effective admin services to help implement change, improve efficiency and effectiveness in business processes and results, as assigned by the Head of HR.
• Ensured compliance with HR legislation, best practices, and standard operating procedures, by regularly reviewing and updating policies and procedures, contracts, forms, letters and audit checklists.
Secondment to this role following satisfactory performance during the initial one month placement.
• Monitored and analysed HR metrics and Key Performance Indicators (KPIs), as required by business partners.
• Delivered strategic and operational objectives for Head of HR and partners, through effective administrative duties which includes proactively reviewing and improving processes, where relevant, ensuring consistency within HR framework and compliance with current legislation.
• Assisted the Transport Innovation Funds (TIF) bid team with documents framework, comprehensive filing structures, and processed templates and best practices to increase our probability of winning.
• Managed project documents libraries, versions controls and updates, for accuracy, safety, and accessibility, in compliance with agreed SOPs.
Project Document Controller
Responsibilities include: -
• Managed the delivery of specific HR projects, by providing a full range of effective admin services to help implement change, improve efficiency and effectiveness in business processes and results, as assigned by the Head of HR.
• Ensured compliance with HR legislation, best practices, and standard operating procedures, by regularly reviewing and updating policies and procedures, contracts, forms, letters and audit checklists.
Secondment to this role following satisfactory performance during the initial one month placement.
• Monitored and analysed HR metrics and Key Performance Indicators (KPIs), as required by business partners.
• Delivered strategic and operational objectives for Head of HR and partners, through effective administrative duties which includes proactively reviewing and improving processes, where relevant, ensuring consistency within HR framework and compliance with current legislation.
• Assisted the Transport Innovation Funds (TIF) bid team with documents framework, comprehensive filing structures, and processed templates and best practices to increase our probability of winning.
• Managed project documents libraries, versions controls and updates, for accuracy, safety, and accessibility, in compliance with agreed SOPs.
Innovation, Management, Human Resources, Compliance, Support, Audit, Contracts, Business Partner, Audit, Safety, Framework, Contracts, Winning, Processes
2006 - 2008
job
Finance Administrator
London Borough of Tower Hamlet.
Finance, Administrator
2004 - 2006
job
Market Research Interviewer
BMRB.
Research, & Product Perceptions Ltd.
Research, Market research
My education
2005
-
2006
London Crown College
Somepostgraduate, Business Studies
Somepostgraduate, Business Studies
2004
-
2005
Babcock University
Somecollege, Computer Information Systems
Somecollege, Computer Information Systems
1999
-
2003
Babcock University
BSc, Economics
BSc, Economics
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