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jobs
UX Researcher and designer
Will Copsey
,
HOOKWOOD, United Kingdom
Experience
Other titles
Skills
I'm offering
Specialist in human-centred design for digital products. Experience spanning from business analysis and formative research to UI animation and stakeholder management. Im most comfortable thinking divergently about 'designing the right thing'. I'm currently making insurance human at RSA.
Markets
United Kingdom
Links for more
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Language
English
Fluently
Ready for
Larger project
Ongoing relation / part-time
Full time contractor
Available
My experience
2018 - ?
job
UX Designer
RSA Insurance Group.
Working closely with content designers, my role is to research, synthesize and design solutions for the Personal lines team. This team looks after all More
Than products, one of the UK's largest domestic insurance providers. My role includes both formative and summartive user research, ideation workshops, analysis of data, and finally providing solutions based on those findings. This is more of a product design role, with tasks often being led by data, with larger
projects using deeper research methodologies. During my time here I have owned the ResearchOps practice, where we have created efficiencies in our
research activities and have built a research repository.
Than products, one of the UK's largest domestic insurance providers. My role includes both formative and summartive user research, ideation workshops, analysis of data, and finally providing solutions based on those findings. This is more of a product design role, with tasks often being led by data, with larger
projects using deeper research methodologies. During my time here I have owned the ResearchOps practice, where we have created efficiencies in our
research activities and have built a research repository.
Design, UX, User research, Research, Product Design, Content, Workshops, Insurance, LED
2008 - ?
freelance
Freelance digital designer
unknown.
Various projects to diversify my creativity for startups and SME's including design for print, branding and marketing, but also simple web development.
Design, Marketing, Branding, Startups, Print, Development, Web, Creativity
2017 - 2018
job
UX Designer
Premium Credit Ltd.
Leading a small team of product designers delivering a lean UX based approach including UI design across a variety of platforms for the UK's No.1
insurance premium finance company. A split role between mentoring junior designers, advocating for user experience as a priority while delivering project
support across both agile and waterfall product teams. Methods and processes include user interviews, usabillity testing, high fidelity prototyping in axure, all while trying to achieve some coherence between our 9 systems via the creation of a design system. My biggest achievement so far is merging two
different transaction journeys allowing brokers more flexibillity over their customer offering, thus giving customers more control over their payments.
insurance premium finance company. A split role between mentoring junior designers, advocating for user experience as a priority while delivering project
support across both agile and waterfall product teams. Methods and processes include user interviews, usabillity testing, high fidelity prototyping in axure, all while trying to achieve some coherence between our 9 systems via the creation of a design system. My biggest achievement so far is merging two
different transaction journeys allowing brokers more flexibillity over their customer offering, thus giving customers more control over their payments.
Design, User Experience, UX, UI Design, Prototyping, UI, SoMe, Agile, Lean, Mentoring, Finance, Support, Testing, Insurance, Processes
2017 - 2018
job
UX Designer
Mobile App Agency.
While working at Sonin, a mobile agency specialising in enterpise mobillity I have implemented a user-centred design process to the business. Being the first UX designer has not come without its challenges, however I feel I have been able to research, wireframe, and test efficiently in a time capped agency
enviroment allowing me to get stakeholder buy-in. My core responsibillites include low to high fidelity wireframe design for mobile, running client
workshops, validating design assumptions through guerilla user testing and UI design. I owned the whole UX process here, and got to work closely with the HIG set out by apple along with the material guidelines for android. This role included user interviews with international participants.
enviroment allowing me to get stakeholder buy-in. My core responsibillites include low to high fidelity wireframe design for mobile, running client
workshops, validating design assumptions through guerilla user testing and UI design. I owned the whole UX process here, and got to work closely with the HIG set out by apple along with the material guidelines for android. This role included user interviews with international participants.
Design, UX, Android, UI Design, Research, UI, User testing, Test, Workshops, Design process, Testing, International, ME
2016 - 2017
job
Head of Web
Creative Agency.
Leading the web design and development process within a creative agency my tasks were to liase with clients, design and oversee the development of content heavy CMS based websites. Achievements included improving conversion through a redesign by measuring site contact submissions as a metric,
running participatory design workshops to help clients portray requirments. My process allowed for initial sketching, followed by wireframes for client
approval and finally a full UI prototype before costing and development handover time. Key achievements included creating our own boilerplate for smaller businesses.
running participatory design workshops to help clients portray requirments. My process allowed for initial sketching, followed by wireframes for client
approval and finally a full UI prototype before costing and development handover time. Key achievements included creating our own boilerplate for smaller businesses.
Design, Websites, CMS, UI, Web design, Content, Workshops, Wireframes, Development, Web, Costing, Redesign
My education
?
-
2015
University of Brighton
BSc, Design research and usability principles
BSc, Design research and usability principles
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