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jobs
Business Intelligence and analytics
Richard Hopper
,
Bagshot, United Kingdom
Experience
Other titles
Skills
I'm offering
I have worked in BI and Analysis for over 20 years and have experience across many platforms. I am passionate about data and understand what drives a business forward.
I have a hands on approach to understanding data needs and reporting requirements. Creating reports that work for everyone and tell the story.
I have worked in FMCG, Financial Services and Services industries and am always looking to try new and exciting sectors.
I have a hands on approach to understanding data needs and reporting requirements. Creating reports that work for everyone and tell the story.
I have worked in FMCG, Financial Services and Services industries and am always looking to try new and exciting sectors.
Markets
United Kingdom
Links for more
Once you have created a company account and a job, you can access the profiles links.
Language
English
Fluently
Ready for
Larger project
Ongoing relation / part-time
Full time contractor
Available
My experience
2014 - ?
job
Senior BI Manager
Premium Credit Ltd.
Brought in to the company to develop a new BI department and re-vitalise the delivery of BI across the business. This has meant recruitment of a new team with the correct skills to deliver the required reporting. Design and development of the new reporting systems from the design of the new data structures to the front-end visualisations.
I have re-design the way that we deliver information for the business changing the way that the CEO and board view BI reporting, ensuring they fully understand the benefits that the approach can deliver. I have worked closely with the CEO, CFO and IT teams to ensure that I have delivered in support of the continued growth of the business, developing new reports to track the corporate 5-year plan.
I have grown the team from 2 developers to the current team of 4 senior analysts, 4 analysts and 2 new apprentices on a program to develop the next generation of analysts. I also work across many other teams within the business from IT, operations and sales and marketing, Senior leadership team and Executive management.
In the time I have been in the company I have made fundamental changes to both the data that we have been reporting on and the way that we report on it, but also expanding the types and areas of data available for us to analyse and help increase transparency and growth within the wider business. I have also worked closely with the new COO to re-instate reports after a major Cyber incident caused the business to lose all reporting systems. We recovered our reporting and where back supporting the business days after the incident, instigating a new solution in a very tight deadline.
Responsibilities:
• Design and delivery of a new reporting system, including data centralisation
• Delivery and management of the operational, financial and strategic reporting
• Analysis of company performance across the different work streams
• Design and development of the reporting for the FCA regulatory submission
• Reporting to the board on performance and growth
• Developing and implementing a companywide training programme to increase the internal skill set of all staff
I have re-design the way that we deliver information for the business changing the way that the CEO and board view BI reporting, ensuring they fully understand the benefits that the approach can deliver. I have worked closely with the CEO, CFO and IT teams to ensure that I have delivered in support of the continued growth of the business, developing new reports to track the corporate 5-year plan.
I have grown the team from 2 developers to the current team of 4 senior analysts, 4 analysts and 2 new apprentices on a program to develop the next generation of analysts. I also work across many other teams within the business from IT, operations and sales and marketing, Senior leadership team and Executive management.
In the time I have been in the company I have made fundamental changes to both the data that we have been reporting on and the way that we report on it, but also expanding the types and areas of data available for us to analyse and help increase transparency and growth within the wider business. I have also worked closely with the new COO to re-instate reports after a major Cyber incident caused the business to lose all reporting systems. We recovered our reporting and where back supporting the business days after the incident, instigating a new solution in a very tight deadline.
Responsibilities:
• Design and delivery of a new reporting system, including data centralisation
• Delivery and management of the operational, financial and strategic reporting
• Analysis of company performance across the different work streams
• Design and development of the reporting for the FCA regulatory submission
• Reporting to the board on performance and growth
• Developing and implementing a companywide training programme to increase the internal skill set of all staff
Design, Marketing, Training, Management, Leadership, Sales, It, Support, Recruitment, CFO, Growth, Development, Ceo, BEE, Regulatory, Manager
2010 - 2014
job
BI and Analytics Manager
Serco Group plc.
Having developed a strong MI team within the Welfare services contract, I have been able to expand the MI strategic responsibility to incorporate new complex contracts, growing the team in both size and skills. I have transformed the processes and procedures ensuring they manage the different strategic requirements across multiple businesses, working closely with the senior managers and financial controllers.
I am constantly driving forward the vision for the future of BI within the division, focusing not only on the software development and implementation, but also the development of BI usage with our customers. As the data custodians we strive to ensure that the reporting is clear, concise and timely, in line with the requirements for the business and customer. I work closely as part of the senior management team for the contracts, ranging from the Work Programme for the DWP to the National Citizen Service for the Cabinet office.
As a team we have won awards for our involvement in improving solutions for the DWP in relation to the Work Programme, driven by my belief that we should all work more closely and share best practice.
Responsibilities:
• Delivery and management of the operational, financial and strategic reporting
• Analysis of company performance across the contracts
• Competitor and market analysis
• Liaising with Group and divisional IT to enhance and improve both our own and other contracts delivery
• Management of a team of 4 Senior Analysts and 4 Data Analysts including off shore and contract resource.
I am constantly driving forward the vision for the future of BI within the division, focusing not only on the software development and implementation, but also the development of BI usage with our customers. As the data custodians we strive to ensure that the reporting is clear, concise and timely, in line with the requirements for the business and customer. I work closely as part of the senior management team for the contracts, ranging from the Work Programme for the DWP to the National Citizen Service for the Cabinet office.
As a team we have won awards for our involvement in improving solutions for the DWP in relation to the Work Programme, driven by my belief that we should all work more closely and share best practice.
Responsibilities:
• Delivery and management of the operational, financial and strategic reporting
• Analysis of company performance across the contracts
• Competitor and market analysis
• Liaising with Group and divisional IT to enhance and improve both our own and other contracts delivery
• Management of a team of 4 Senior Analysts and 4 Data Analysts including off shore and contract resource.
Software development, Management, Analytics, It, Service, Development, Implementation, Software, Office, BEE, Contracts, Contracts, Manager, Processes
2008 - 2009
job
MI Manager
Wyevale Garden centres.
Overall responsibility for the company data and information strategy, looking at future developments required to ensure company growth and sustained profitability. This included concise data road maps for future reporting and the organisation of training required to meet these targets. I was also tasked with running internal workshops to identify and report on the KPI's within the business. This involved development of new reports and measures. I implemented a new process for MI development, documentation and review, to ensure that all reports reflected the needs of the customer, within the set company structure for reporting.
Responsibilities:
• Delivery and management of the sales and key performance information to the senior management and retail stores
• Analysis of company performance through the use of automated reports and detailed analysis
• Transformation lead for a new reporting system and data warehouse, with primary responsibility for daily report development in Business Objects XIr3 Webi and Deski, working closely with internal customers to deliver exceptional reports
• Liaising between internal teams to ensure sustained delivery of customer loyalty program
• Managing a small team of analysts
As part of my role I was heavily involved in the development of a new Data warehouse. I was also involved in the initial project to launch and track a new Customer loyalty scheme of which I managed on a day to day basis.
Achievements:
• Migration of business object reports from V6 to XIr3
• Involved with data warehouse migration from Oracle to SQL server.
• Developed a new Loyalty reporting suite
• Developed a new electronic invoicing system, processing over 4000 invoices a month
Responsibilities:
• Delivery and management of the sales and key performance information to the senior management and retail stores
• Analysis of company performance through the use of automated reports and detailed analysis
• Transformation lead for a new reporting system and data warehouse, with primary responsibility for daily report development in Business Objects XIr3 Webi and Deski, working closely with internal customers to deliver exceptional reports
• Liaising between internal teams to ensure sustained delivery of customer loyalty program
• Managing a small team of analysts
As part of my role I was heavily involved in the development of a new Data warehouse. I was also involved in the initial project to launch and track a new Customer loyalty scheme of which I managed on a day to day basis.
Achievements:
• Migration of business object reports from V6 to XIr3
• Involved with data warehouse migration from Oracle to SQL server.
• Developed a new Loyalty reporting suite
• Developed a new electronic invoicing system, processing over 4000 invoices a month
Workshops, Processing, Manager, Organization, Server, KPI, Transformation, Development, Growth, Sql, Sales, Management, Retail, Training, Oracle, Data Warehouse, SQL Server
2006 - 2008
job
MI Manager
PruHealth.
MI Manager for a start up joint venture between Prudential in the UK and Discovery Holdings in South Africa. Reporting to the COO and CEO, I was responsible for the delivery and management of the information to the company and partners. I brought together two diverse groups into one MIS team, covering two sites in London and Johannesburg. My role meant frequent trips to South Africa, to work closely with the senior management team of both PruHealth SA and Discovery SA, bringing together the strengths of both parties to ensure the growth of the new joint venture. Directly responsible for a team of three Analyst in the UK and two Analyst in SA producing both strategic and operational reporting.
Achievements:
• Completed a strategic review of the whole MIS and data process within the company and implemented a program to enable the continued growth of the company to be effectively monitored
• New reporting structures developed
• Migration of report to a Cognos 8 environment in South Africa
• Full FSA audit completed demonstrating full compliance with the required legislation
• Implementation of two new systems to manage risk and capacity
Achievements:
• Completed a strategic review of the whole MIS and data process within the company and implemented a program to enable the continued growth of the company to be effectively monitored
• New reporting structures developed
• Migration of report to a Cognos 8 environment in South Africa
• Full FSA audit completed demonstrating full compliance with the required legislation
• Implementation of two new systems to manage risk and capacity
Management, Compliance, Analyst, Growth, Audit, Ceo, Implementation, Audit, Manager, UP
2004 - 2006
job
MI Marketing Development Manager
RAC PLC.
Progressing from MI Implementation Manager to MI Marketing Manager, I delivered both a robust MI platform across the business and a new suite of Marketing reports to track both direct and indirect activity. I was involved in the marketing process from the start, through operational analysis through to final review. Directly responsible for a team of two analysts and part of a team of nine delivering both operational and tactical reporting.
Achievements:
• Roll-out of Business Objects in a production environment across the consumer division
• Successfully completed a rationalisation of the Business Objects Universe designs from 108 development to 7 Production
• Designed and implemented new Marketing response analysis reports to enable efficient tracking
• Development of End user requirements using Business Objects SDK's along with Business Objects report suite
• Developed a new team of analysts now recognised as the MI experts within the business
Achievements:
• Roll-out of Business Objects in a production environment across the consumer division
• Successfully completed a rationalisation of the Business Objects Universe designs from 108 development to 7 Production
• Designed and implemented new Marketing response analysis reports to enable efficient tracking
• Development of End user requirements using Business Objects SDK's along with Business Objects report suite
• Developed a new team of analysts now recognised as the MI experts within the business
Marketing, Development, Implementation, Production, Manager
1998 - 2004
job
Business Intelligence Executive
PepsiCo International (UK) Limited.
Progressed through the company in various project management roles working within the sales function to deliver IT focused business solutions. As well as overall responsibility for the quality of data within the commercial systems, the roles have included the development of company standard and web enabled sales reporting, using the Business Objects suite software.
Other projects have included field sales re-organisation, new CRM deployment and crisis management re-launch.
Achievements:
• Won employee of the year and Presidents award, through the development of sales reporting, which delivered actual savings to the business in excess of £1m per year for the last three years
• Through closely building relationships within both sales and IT have significantly reduced sales time spent on data mining and report re-production
• Continuous excellent customer feedback on standards of sales reporting, training and support delivered
• Successfully completed a rationalisation of business reporting on legacy systems to an updated system using web enabled reporting and business score-cards
• Designed and implemented reports that are now used as company standard
• Recognised as technical reporting expert and Business Objects trainer within the organisation
1986 - 1998 Various retail management roles
Training and Experience:
SSAS/SSRS/SSIS Tabular model design
Advanced Excel, Access, PowerPoint and Word
Power BI
Lyza
Tableau
Member of the Demographics User Group for both Serco and RAC
Member of the Welfare transparency board at the DWP
Member of the Open Data forum for the DWP
Business Objects XIr3 advance reporting, Business Objects Reporter
Universe design and Administration versions 5 and 6 SPSS
Other projects have included field sales re-organisation, new CRM deployment and crisis management re-launch.
Achievements:
• Won employee of the year and Presidents award, through the development of sales reporting, which delivered actual savings to the business in excess of £1m per year for the last three years
• Through closely building relationships within both sales and IT have significantly reduced sales time spent on data mining and report re-production
• Continuous excellent customer feedback on standards of sales reporting, training and support delivered
• Successfully completed a rationalisation of business reporting on legacy systems to an updated system using web enabled reporting and business score-cards
• Designed and implemented reports that are now used as company standard
• Recognised as technical reporting expert and Business Objects trainer within the organisation
1986 - 1998 Various retail management roles
Training and Experience:
SSAS/SSRS/SSIS Tabular model design
Advanced Excel, Access, PowerPoint and Word
Power BI
Lyza
Tableau
Member of the Demographics User Group for both Serco and RAC
Member of the Welfare transparency board at the DWP
Member of the Open Data forum for the DWP
Business Objects XIr3 advance reporting, Business Objects Reporter
Universe design and Administration versions 5 and 6 SPSS
Sales, Power, Crisis management, Production, Web, Organization, BEE, Software, SSAS, Development, Spss, Deployment, Support, SSRS, It, Design, Ssis, Word, Management, Retail, Tableau, Training, Power BI, CRM, Data mining, Powerpoint, Business Intelligence, Administration, Excel, Project Management
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