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Founder/Managing Director of a specialist consultancy offering one to one client feedback, training and facilitation
Daphne Thissen
,
London, United Kingdom
Experience
Other titles
Skills
I'm offering
One to one client feedback interviews, both online and in-person.
Moderation and facilitation of stakeholder discussions and larger events.
Design and delivery of training and workshops for managers.
Moderation and facilitation of stakeholder discussions and larger events.
Design and delivery of training and workshops for managers.
Markets
United Kingdom
Ireland
Rest of Euro area
Links for more
Once you have created a company account and a job, you can access the profiles links.
Industries
Language
German
Good
English
Fluently
Dutch
Fluently
Ready for
Larger project
Ongoing relation / part-time
Available
My experience
2018 - ?
job
Managing Director
Thissen Consulting Ltd.
United Kingdom
• Overall responsibility for a specialist consulting firm working with licensed and regulated professions to improve quality and (new) business acquisition through addressing and managing client and employee relationships at a strategic level.
• Capitalising on a ROI that uses independent interviews, deploying a confidential, face-to-face interview format for employees our clients' companies to help analyse data, measure quality and performance, and inform a deeper understanding of specific business relationships and forward strategy.
• Coaching and training individuals and groups, supporting business development and enabling change.
• Using independent client feedback as quality benchmarking, for example in quality standards such as the sought-after ISO9000 family of accreditations.
• Engaging with prospective clients through networking, presenting and hosting events, and pitching proposals.
• Overall responsibility for a specialist consulting firm working with licensed and regulated professions to improve quality and (new) business acquisition through addressing and managing client and employee relationships at a strategic level.
• Capitalising on a ROI that uses independent interviews, deploying a confidential, face-to-face interview format for employees our clients' companies to help analyse data, measure quality and performance, and inform a deeper understanding of specific business relationships and forward strategy.
• Coaching and training individuals and groups, supporting business development and enabling change.
• Using independent client feedback as quality benchmarking, for example in quality standards such as the sought-after ISO9000 family of accreditations.
• Engaging with prospective clients through networking, presenting and hosting events, and pitching proposals.
Business development, Coaching, Interview, Training, Consulting, Networking, Hosting, Development, Presenting, ROI, Pitching
2008 - ?
freelance
Associate (freelance)
Colander Associates Limited.
• A variety of bespoke training interventions for regulated professions e.g. training architects in improved networking skills.
• One to one coaching of professionals at all levels, with varying goals and aims
• One to one coaching of professionals at all levels, with varying goals and aims
Coaching, Training, Networking
2000 - 2018
job
Cultural Attaché & Deputy Head -Press
Embassy of the Kingdom of the Netherlands.
Dates Employed: Jun 2000 - Jun 2018
London, United Kingdom
• Representing the Netherlands at all levels, contributing to ever changing policy and programme strategies across all areas/sectors/topics of the remit.
• Communicating about the Netherlands, and engaging in an Omni channel landscape, whether at "live" events nationally, on working groups "behind closed doors", or on social media.
• Managing and coaching a team of in-house professionals as well as relationships with external agencies, contractors and funded partner agencies.
• Marketing The Netherlands, Dutch companies and individuals across the UK using various channels including life events.
• Managing media relations; commissioning PR for high profile events and collaborations.
London, United Kingdom
• Representing the Netherlands at all levels, contributing to ever changing policy and programme strategies across all areas/sectors/topics of the remit.
• Communicating about the Netherlands, and engaging in an Omni channel landscape, whether at "live" events nationally, on working groups "behind closed doors", or on social media.
• Managing and coaching a team of in-house professionals as well as relationships with external agencies, contractors and funded partner agencies.
• Marketing The Netherlands, Dutch companies and individuals across the UK using various channels including life events.
• Managing media relations; commissioning PR for high profile events and collaborations.
Social Media, Marketing, Coaching, Pr, Social
1999 - 2000
job
Development Director
Employment Policy Institute.
• Contributing to the institute's key areas of policy development: raising the public profile of issues such as women returning to work, minimum wage issues, and employers' and employees' rights.
• Programming round table events including high-profile speakers, such as Will Hutton, and representatives of donors including Local Authorities and central government ministries.
• Lobbying and liaison with MPs, business leaders and government/Civil Service senior figures.
• Securing media coverage achieve relevant profile and promote the research and publications activities of the Institute.
• Managing a budget of £60k and reporting to the Board on expenditure.
• Line managing an in-house team and freelance event staff.
• Programming round table events including high-profile speakers, such as Will Hutton, and representatives of donors including Local Authorities and central government ministries.
• Lobbying and liaison with MPs, business leaders and government/Civil Service senior figures.
• Securing media coverage achieve relevant profile and promote the research and publications activities of the Institute.
• Managing a budget of £60k and reporting to the Board on expenditure.
• Line managing an in-house team and freelance event staff.
Research, Event, Service, Budget, Development
1998 - 1999
job
Architectural Researcher
English Heritage.
Cambridge
• Researching planning applications for historic properties
• Visiting and advising owners of historic properties on planning legislation and other relevant issues
• Writing articles and reports on surveyed historic properties
• Researching planning applications for historic properties
• Visiting and advising owners of historic properties on planning legislation and other relevant issues
• Writing articles and reports on surveyed historic properties
Writing, Researcher
My education
1990
-
1996
University of Groningen, The Netherlands
MA, History of Art and Architecture
MA, History of Art and Architecture
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