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Change Consultant - Versatilist | Multi skills | Multi Sector | People | Seeking new opportunities
Barbara Hankins MSc
,
Worcester, United Kingdom
Experience
Other titles
Skills
I'm offering
Innovative Business Professional with 30+ years' experience and major interests in sustainable human and organisation development, motivation, leadership and performance improvement. Broad knowledge base includes corporate culture, working environments, change, talent management and development; and equality & diversity.
Passionate about doing what is best for an organisation and its profitability whilst ensuring employees benefit from personal effectiveness, development and engagement.
I am a Versatilist with a successful track record in multidisciplinary projects, roles and experiences, operating at all levels and across sectors i.e. Manufacturing, the NHS, Tourism, Charities and small businesses.
Desire to work with companies/people in employed/consultancy capacity on activities to maximise the potential of their talent and utilise my synthesised knowledge to fuel business value.
Key Business Skills/Personal Strengths
Leadership, Strategic HR, Motivation, Customer Focus, Very strong Analytical/Problem Solving and Interpersonal skills, Creativity, Harmoniser, Visionary, Team building, Organisation & Cultural Analysis, Communications &
Writing, Mentor/Coach, Business Process Mapping, Business Awareness, Conceptual and Circular thinker, Perceptive & Innovative
In the NHS I gained the reputation for 'helping people accept the need for change'.
I am the way I am because I have worked in organisations from the bottom up which gave me an understanding of how organisations work. I proved at an early age that I could build a successful career over a 5½ year period. I believe in life-long learning and am curious about what makes people and organisations tick.
6 Self-determined Career Moves :-
*Worked Internationally in Hong Kong for 2 years *Turned around a problem production department for 3½ years *Gained an MSc HRM Degree, researching Motivation *Learned to lead and manage as Chair of CIPD Managing Diversity Special Interest Group for 7½ years *Found and Developed the next big products/services in my own company 'Motivating the Individual to Achieve' MIA Strategic Diagnostic Tool and 'Driving Enterprising Change' the DEC Innovative Business Model *Wrote and Published my Motivation Research 'Intrinsic Motivation: The key driver to Enterprising Culture' and Business Philosophy 'People & Profit on the Same Page'.
Passionate about doing what is best for an organisation and its profitability whilst ensuring employees benefit from personal effectiveness, development and engagement.
I am a Versatilist with a successful track record in multidisciplinary projects, roles and experiences, operating at all levels and across sectors i.e. Manufacturing, the NHS, Tourism, Charities and small businesses.
Desire to work with companies/people in employed/consultancy capacity on activities to maximise the potential of their talent and utilise my synthesised knowledge to fuel business value.
Key Business Skills/Personal Strengths
Leadership, Strategic HR, Motivation, Customer Focus, Very strong Analytical/Problem Solving and Interpersonal skills, Creativity, Harmoniser, Visionary, Team building, Organisation & Cultural Analysis, Communications &
Writing, Mentor/Coach, Business Process Mapping, Business Awareness, Conceptual and Circular thinker, Perceptive & Innovative
In the NHS I gained the reputation for 'helping people accept the need for change'.
I am the way I am because I have worked in organisations from the bottom up which gave me an understanding of how organisations work. I proved at an early age that I could build a successful career over a 5½ year period. I believe in life-long learning and am curious about what makes people and organisations tick.
6 Self-determined Career Moves :-
*Worked Internationally in Hong Kong for 2 years *Turned around a problem production department for 3½ years *Gained an MSc HRM Degree, researching Motivation *Learned to lead and manage as Chair of CIPD Managing Diversity Special Interest Group for 7½ years *Found and Developed the next big products/services in my own company 'Motivating the Individual to Achieve' MIA Strategic Diagnostic Tool and 'Driving Enterprising Change' the DEC Innovative Business Model *Wrote and Published my Motivation Research 'Intrinsic Motivation: The key driver to Enterprising Culture' and Business Philosophy 'People & Profit on the Same Page'.
Markets
United Kingdom
Links for more
Once you have created a company account and a job, you can access the profiles links.
Language
English
Fluently
Ready for
Larger project
Ongoing relation / part-time
Available
My experience
2014 - ?
freelance
Hands-on Practitioner, Independent Consultant, Mentor and Author
Catalyst for Change.
Mentor
1991 - 2014
freelance
Founder Director, Independent Consultant and Coach
Catalyst Management Decisions Ltd.
helping companies achieve their business objectives through people by supporting change and business growth
Growth, Coach, Founder
2009 - 2012
job
Partner
Investmentors LLP.
providing business services to help companies achieve growth and funding required to become successful and profitable enterprises
Growth
2008 - 2008
job
Managing Director (P/T) assisted Founder Director of specialist
The Red Space Company Ltd.
People Development company in their quest for growth, responsible for Business Planning, Performance
Measurement, Organisational Development and Quality
Measurement, Organisational Development and Quality
Organisational development, Growth, Development, Founder
2000 - 2001
job
Founder Director
21st Century Women Ltd.
specialising in women's development in addition to conducting extensive research into gender issues and presenting Academic Paper 'The Diversity of Women in
Business' building the case for change, identifying the barriers to the International 'Shifting Gears in Women's
Enterprise' Conference, Durham University Sept2001. Also researched Employability issues and presented to International OECD Conference in Paris Dec2000 alongside mentoring women clients for professional and
personal development
Mobile: 07802 654249 Email: Barbara@catalystforchange.co.uk
Relevant Projects include:
SME Technical Powder Components Manufacturer
Business Objectives:
• To provide excellent customer service to the Top 10 customers - aligned shop floor workforce (recruitment of
85 new employees) in terms of training and development and skills development. Analysed current skill set, identified gaps with business strategy, developed business case for implementing job rotation programme to
ensure absence or emergencies always covered, produced Employee Flexibility Report to demonstrate
individual and collective flexibility - document adopted by Industry Awarding Body as document for Quality
Award
• To reduce scrappage and waste - Introduced Central Technical Library from historical engineering reports as a problem-solving resource for current manufacturing issues - in collaboration with a technical marketing
graduate, identified keywords used as search terms in new computerised database, saved time and money and contributed towards return to profit and increased turnover from £7-£17million over six-year period
• To identify and eliminate waste in people management processes - coached and mentored new production
manager for a year, improving confidence in role and performance. Worked on business issues with shop floor
supervision to improve capability, people management and team building e.g. reduced absence from 10% -
1.5% in a year and increased attendance from 24% - 27% in same timeframe
Major Player in Defence Industry - Pilot for MSc HRM Motivation Model
Business Objectives:
• To reduce manufacturing depth - impacted by mobility and flexibility - Identified major gaps between senior
managers and operators for mobility and flexibility and perception of company. To address lack of engagement in communications between management and engineers and operators
• To shorten innovation cycles by half - analytics revealed 50% of engineers not encouraged to put forward ideas.
Technicians' undecided as to whether creativity was encouraged. 83% of engineers and 71% of technicians
unconvinced that they were encouraged to extend themselves and their knowledge
• To identify training and development needs against strategic objectives - main reason that most employees
came to work was for the money - they were disengaged. Age profile skewed -71% of managers aged 50+ yet
42% of operators aged 26-35 - potential generational issues
• Organisation subject to takeover, site closed down in 1997. Research 'Intrinsic Motivation - The Key Driver to an Enterprising Culture' published September 2012 - www.ipmajournal.com
Metal Industry - Foundry
Drysdale Brothers (Larbert) Ltd
Business Objective:
• To implement the growth plan - aligned the best talent by working to understand requirements and skills of job roles to ensure filled by people with right talent mix. The company was able to move forward with
considerable and profitable growth
Communications Industry - Management Buy-Out
Signature Industries Ltd
Business Objective:
• To achieve a successful exit from MBO in 5 years - utilised 'Motivating the Individual to Achieve(TM)' Strategic
Diagnostic Tool to assess employees' perception of leadership identify misalignment in business and people
strategies, gap reduction and recommendations adopted. Exit achieved
Not for Profit Sector
West Mercia Women's Aid
Business Objective:
• To improve performance in workplace, enhance professional development and minimise work-place stress -
delivered 12 months Professional Development Coaching Programme to 28 Frontline staff, resulting in the organisation learning from the experience, especially about the value of investing in staff development and
listening to the voice of practitioners
Mobile: 07802 654249 Email: Barbara@catalystforchange.co.uk
Media Sector - Employee Ownership/Business Start-Up
V8 Media Ltd
Business Objectives:
• To achieve new business start-up - helped guide the company through the intricacies of employee ownership, business process visualisation and improvement and strategic business growth
• To improve overall business performance including profitability, cash flow, teamwork, project management
and customer service - worked with management team as mentor/coach over a year including supporting
negotiation with bankers to obtain EFG loan to help with business growth
Tourism Sector
HotelShop Ltd
Business Objective:
• To achieve Investors in People award - utilised 'Motivating the Individual to Achieve(TM)' Strategic Diagnostic Tool
that propelled their journey towards IIP accreditation and provided insight into the current disparities of strategic and operational processes
• Achieved Silver Accreditation with Investors in People
Business' building the case for change, identifying the barriers to the International 'Shifting Gears in Women's
Enterprise' Conference, Durham University Sept2001. Also researched Employability issues and presented to International OECD Conference in Paris Dec2000 alongside mentoring women clients for professional and
personal development
Mobile: 07802 654249 Email: Barbara@catalystforchange.co.uk
Relevant Projects include:
SME Technical Powder Components Manufacturer
Business Objectives:
• To provide excellent customer service to the Top 10 customers - aligned shop floor workforce (recruitment of
85 new employees) in terms of training and development and skills development. Analysed current skill set, identified gaps with business strategy, developed business case for implementing job rotation programme to
ensure absence or emergencies always covered, produced Employee Flexibility Report to demonstrate
individual and collective flexibility - document adopted by Industry Awarding Body as document for Quality
Award
• To reduce scrappage and waste - Introduced Central Technical Library from historical engineering reports as a problem-solving resource for current manufacturing issues - in collaboration with a technical marketing
graduate, identified keywords used as search terms in new computerised database, saved time and money and contributed towards return to profit and increased turnover from £7-£17million over six-year period
• To identify and eliminate waste in people management processes - coached and mentored new production
manager for a year, improving confidence in role and performance. Worked on business issues with shop floor
supervision to improve capability, people management and team building e.g. reduced absence from 10% -
1.5% in a year and increased attendance from 24% - 27% in same timeframe
Major Player in Defence Industry - Pilot for MSc HRM Motivation Model
Business Objectives:
• To reduce manufacturing depth - impacted by mobility and flexibility - Identified major gaps between senior
managers and operators for mobility and flexibility and perception of company. To address lack of engagement in communications between management and engineers and operators
• To shorten innovation cycles by half - analytics revealed 50% of engineers not encouraged to put forward ideas.
Technicians' undecided as to whether creativity was encouraged. 83% of engineers and 71% of technicians
unconvinced that they were encouraged to extend themselves and their knowledge
• To identify training and development needs against strategic objectives - main reason that most employees
came to work was for the money - they were disengaged. Age profile skewed -71% of managers aged 50+ yet
42% of operators aged 26-35 - potential generational issues
• Organisation subject to takeover, site closed down in 1997. Research 'Intrinsic Motivation - The Key Driver to an Enterprising Culture' published September 2012 - www.ipmajournal.com
Metal Industry - Foundry
Drysdale Brothers (Larbert) Ltd
Business Objective:
• To implement the growth plan - aligned the best talent by working to understand requirements and skills of job roles to ensure filled by people with right talent mix. The company was able to move forward with
considerable and profitable growth
Communications Industry - Management Buy-Out
Signature Industries Ltd
Business Objective:
• To achieve a successful exit from MBO in 5 years - utilised 'Motivating the Individual to Achieve(TM)' Strategic
Diagnostic Tool to assess employees' perception of leadership identify misalignment in business and people
strategies, gap reduction and recommendations adopted. Exit achieved
Not for Profit Sector
West Mercia Women's Aid
Business Objective:
• To improve performance in workplace, enhance professional development and minimise work-place stress -
delivered 12 months Professional Development Coaching Programme to 28 Frontline staff, resulting in the organisation learning from the experience, especially about the value of investing in staff development and
listening to the voice of practitioners
Mobile: 07802 654249 Email: Barbara@catalystforchange.co.uk
Media Sector - Employee Ownership/Business Start-Up
V8 Media Ltd
Business Objectives:
• To achieve new business start-up - helped guide the company through the intricacies of employee ownership, business process visualisation and improvement and strategic business growth
• To improve overall business performance including profitability, cash flow, teamwork, project management
and customer service - worked with management team as mentor/coach over a year including supporting
negotiation with bankers to obtain EFG loan to help with business growth
Tourism Sector
HotelShop Ltd
Business Objective:
• To achieve Investors in People award - utilised 'Motivating the Individual to Achieve(TM)' Strategic Diagnostic Tool
that propelled their journey towards IIP accreditation and provided insight into the current disparities of strategic and operational processes
• Achieved Silver Accreditation with Investors in People
Search, Growth, Development, Supervision, Motivation, Coach, International, Presenting, Organization, Recruitment, Creativity, Production, Enterprise, Guide, Processes, UP, Manager, Founder, Analytics, Marketing, Business strategy, Coaching, Innovation, Research, Database, Training, Management, Project Management, Customer service, Leadership, Mentoring, Engineering, Service, Business Case, Mentor, People management
My education
1993
-
1994
Anglia Polytechnic University - now Anglia Ruskin University
Master of Science, HRM
Master of Science, HRM
Modules included: HRM Strategy in a Competitive Environment, Human Resource Planning and Development, Human Resource Management in Action and Research Methodology. A Team Project was conducted in Southend NHS Foundation Trust. My dissertation researched Intrinsic Motivation and I developed a new model 'Motivating the Individual to AchieveTM'. The pilot was conducted within Siemens Plessey, Ilford, Essex.
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