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Assessor and IV at JTDSolutions Ltd
Frances Dalzell
,
Dorset, United Kingdom
Experience
Other titles
Skills
I'm offering
An approachable and naturally helpful person who works in a thorough manner
A versatile and innovative organizer who motivates others to form an effective team
Possesses excellent communication, decision-making, and customer care skills
Ability to work efficiently under pressure and to deadlines yet maintain a good sense of
Humor
A quick learner who welcomes a challenge and adapts readily to new systems and
Procedures
A flexible, committed with a professional background in Training
Qualifications
HCTC-- A1 2003
BIIB--2004
VT TRAINING--PTLS 2010
JTDS DEVELOPMENT SOLUTIONS… IV (IQA) 2019
A versatile and innovative organizer who motivates others to form an effective team
Possesses excellent communication, decision-making, and customer care skills
Ability to work efficiently under pressure and to deadlines yet maintain a good sense of
Humor
A quick learner who welcomes a challenge and adapts readily to new systems and
Procedures
A flexible, committed with a professional background in Training
Qualifications
HCTC-- A1 2003
BIIB--2004
VT TRAINING--PTLS 2010
JTDS DEVELOPMENT SOLUTIONS… IV (IQA) 2019
Markets
United Kingdom
Links for more
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Language
English
Good
Ready for
Full time contractor
Available
My experience
2013 - 2019
job
Quality Assessor
JT Development Solutions Ltd.
Key Responsibilities:
• Supporting learners through achieving their work-based NVQ awards in; Functional Skills (up to Level 2), Financial Services (up to Level 3), Management (up to Level 5), Customer Service (up to Level 4)
• Adapting teaching styles to different learner needs and liaising with other staff from various departments
• Offering one-to-one tuition and small group learning
• Offering advice and support through Rights and Responsibilities and Equality and Diversity in the workplace through learning
• Independent time allocation for tuition preparation and regular meetings with the individual learners
• Supporting learners through achieving their work-based NVQ awards in; Functional Skills (up to Level 2), Financial Services (up to Level 3), Management (up to Level 5), Customer Service (up to Level 4)
• Adapting teaching styles to different learner needs and liaising with other staff from various departments
• Offering one-to-one tuition and small group learning
• Offering advice and support through Rights and Responsibilities and Equality and Diversity in the workplace through learning
• Independent time allocation for tuition preparation and regular meetings with the individual learners
Teaching, Management, Customer service, Service, Support, UP
2012 - 2013
job
Training Assessor
unknown.
Key Responsibilities:
• Accommodating different learning needs and abilities
• Offering classroom-based teaching for prisoners through the progression of their NVQ
• Specialising in Rights and Responsibility, Health and Safety and Customer Care
• Flexible accommodation to different prison settings
• Accommodating different learning needs and abilities
• Offering classroom-based teaching for prisoners through the progression of their NVQ
• Specialising in Rights and Responsibility, Health and Safety and Customer Care
• Flexible accommodation to different prison settings
Training, Teaching, Health, Safety
2012 - 2012
job
Training Assessor
unknown.
Key Responsibilities:
• Aiding work-based training in various departments and companies
• Setting and prioritising workload based on individual learner progress
• Assessment of tests and exams taken by learners for their NVQ qualifications
• Aiding work-based training in various departments and companies
• Setting and prioritising workload based on individual learner progress
• Assessment of tests and exams taken by learners for their NVQ qualifications
Training, Assessment
2003 - 2011
job
Vocational Coach
HCTC.
This was a role requiring me to support learners through a variety of NVQ qualifications in the workplace.
NVQs taught:
Food & Drink
Customer Service
Hospitality Supervision
Professional Cookery
Reception
Housekeeping
Team Leading
Backs Training
Financial Services
Management; level 2 - 5
Business Administration
Learning and Development
NVQs taught:
Food & Drink
Customer Service
Hospitality Supervision
Professional Cookery
Reception
Housekeeping
Team Leading
Backs Training
Financial Services
Management; level 2 - 5
Business Administration
Learning and Development
Administration, Training, Management, Customer service, Reception, Service, Support, Development, Supervision, Coach, ME
1998 - 2003
job
Restaurant/Bar Manager
Harbour Heights Hotel.
Key Responsibilities:
• Assisting the General Manager with all aspects of restaurant and bar management to ensure a high quality of service and customer satisfaction
• Deputising for the General Manager in her absence
• Maintaining high professional standards of presentation and health and safety
• Customer service and care: Dealing with complaints tactfully and professionally
• Assisting the General Manager with all aspects of restaurant and bar management to ensure a high quality of service and customer satisfaction
• Deputising for the General Manager in her absence
• Maintaining high professional standards of presentation and health and safety
• Customer service and care: Dealing with complaints tactfully and professionally
Management, Customer service, Service, Health, Safety, Manager
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