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jobs
Revenue Growth, Customer Journey, Multi-channel retail, Insight analytics
James Symonds
,
Hemel Hempstead, United Kingdom
Experience
Other titles
Skills
I'm offering
I am an experienced retailer with nearly 2 decades of trading/commercial/strategy across a multitude of retailers and business platforms.
In my career I have conceived, developed and delivered numerous strategic initiatives, operating a full P&L business model, within a business, with experience across a multitude of elements, including:
Market/Customer Insight interpretation and trend analysis
Product & Strategy creation / design from business modelling through to go to market strategies and delivery
Customer experience/merchandising solutions
Partnered some of the leading brands in their industry to maximise their own strategies and create efficiencies for sales and profit growth
Management of a P&L driving profit / pricing efficiencies for maximum ROI through end to end process review
Developing and building short and long term business strategies for senior stakeholder buy in
Project Management across the wider business
Gap Trained Negotiator
In my career I have conceived, developed and delivered numerous strategic initiatives, operating a full P&L business model, within a business, with experience across a multitude of elements, including:
Market/Customer Insight interpretation and trend analysis
Product & Strategy creation / design from business modelling through to go to market strategies and delivery
Customer experience/merchandising solutions
Partnered some of the leading brands in their industry to maximise their own strategies and create efficiencies for sales and profit growth
Management of a P&L driving profit / pricing efficiencies for maximum ROI through end to end process review
Developing and building short and long term business strategies for senior stakeholder buy in
Project Management across the wider business
Gap Trained Negotiator
Markets
United States
(Remote
only)
United Kingdom
Lithuania
(Remote
only)
Denmark
(Remote
only)
Norway
(Remote
only)
Sweden
(Remote
only)
Industries
Language
English
Fluently
Ready for
Larger project
Ongoing relation / part-time
Full time contractor
Available
My experience
2019 - 2021
freelance
Retail Strategy Consultant
WHSmith.
• Business Case Conception & Development to drive new opportunity validation and formulate commercial offer to landlords for sustainable business
• Define business strategy and initiatives, identify obstacles/limiters, and likely win differentiators, to successfully secure UK airport business from long standing incumbent (Dixons Travel) , supported with full P&L modelling.
• Within current business a full review to formulate and define the strategic direction of the immature electronics proposition in both the long and immediate term across all formats (Rail, Air, Motorway and Hospitals). Including such elements as product/brand mix, pricing & promotional strategy, and brand partnership creation.
• Resolve historical issues and create a sustainable business model that can support accelerated growth
• Overhaul of the team & processes to create a fully functioning, and efficient trading team
• Delivery of new and re-fit store projects to maximise the opportunities and make them scalable
• Overhaul the core business estate creating new merchandising and marketing principles maximising ROI and customer experience.
• Developed supplier relationships to become more credible, and more of a retailer of choice, with key brands, whilst making them more profitable to enable brand/range consolidation
• Delivering trading and key initiative updates to C-Suite.
• Crisis management throughout Covid
• Define business strategy and initiatives, identify obstacles/limiters, and likely win differentiators, to successfully secure UK airport business from long standing incumbent (Dixons Travel) , supported with full P&L modelling.
• Within current business a full review to formulate and define the strategic direction of the immature electronics proposition in both the long and immediate term across all formats (Rail, Air, Motorway and Hospitals). Including such elements as product/brand mix, pricing & promotional strategy, and brand partnership creation.
• Resolve historical issues and create a sustainable business model that can support accelerated growth
• Overhaul of the team & processes to create a fully functioning, and efficient trading team
• Delivery of new and re-fit store projects to maximise the opportunities and make them scalable
• Overhaul the core business estate creating new merchandising and marketing principles maximising ROI and customer experience.
• Developed supplier relationships to become more credible, and more of a retailer of choice, with key brands, whilst making them more profitable to enable brand/range consolidation
• Delivering trading and key initiative updates to C-Suite.
• Crisis management throughout Covid
Commercials, Business development, Project Management, Data Analysis, Budgeting, Forecasting, Cash flow, Product launch, Product development, Sourcing, Business strategy, Marketing, Crisis management, Travel, Business Models, Relationship Management, Contract negotiation, Go-to-market strategy, Financial analyst, Business optimization
2019 - 2020
project
Governor
Financial Management, Business strategy, Education
2019 - 2019
project
Facilitator Accreditation
Facilitation
2011 - 2019
job
Senior Category Manager and division Lead
Dixons Carphone.
Audio Video Products: Home Cinema Systems, Soundbars, Speakers, DVD
Working with brands including Bose, Sonos, Samsung, Sony, LG, Panasonic, Apple, Google
Working with OEM propositions & Brand Licensing
Working with brands including Bose, Sonos, Samsung, Sony, LG, Panasonic, Apple, Google
Working with OEM propositions & Brand Licensing
2010 - 2011
job
Buyer
Home Retail Group.
Building & Plumbing Materials
Security & Hardware products
Security & Hardware products
2006 - 2009
job
Buyer
Tesco.
White Goods, DVD & Freeview, Headphones, Accessories
My education
2001
-
2004
Lancaster University
BSc, Business Studies
BSc, Business Studies
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