Kanupriya Batra , Singapore, Singapore

13 years of experience in setting up global healthcare services, a specialist in service & technology intersection, operational efficiency, and innovation.

I have proven experience in conception to delivery of healthcare services initiatives including operational set-up (PMO, operating standard definition, centralisation of service delivery, efficiency gains, compliance protocols), productisation (defining product offering, UX/UI standards, go-to-market strategy, monetization of information) and technology enablement (CRM systems, B2B experience platforms, B2C communication channels), with a combination of world-class delivery, lean operations methods and high-performance.

I am insightful, with excellent problem-solving skills, as well as excellent communication abilities, which have allowed me to lead and support diverse teams and relate with stakeholders from different backgrounds while staying in focus with the big picture strategy.

My extensive experience includes performing at different roles, providing substantial growth and developing diverse digital initiatives across multiple geographies such as Singapore, United Kingdom and India, and multiple levels Patient/Consumer to Clinical/Back Offices. This has taught me flexibility and negotiation skills and has led me to be a team player, with strong working relationships and people management skills.

My educational background includes a Master of Science in Business Administration from The London School of Economics and Political Science, an Engineer’s Degree in Biotechnology from Uttar Pradesh Technical University and a 1-year programme in Business Analytics and Intelligence from IIM Bangalore, India.

My specialties include - Telehealth | Healthtech | Digital HealthCare | Innovation | Operations set-up | Quality Framework | Digital Delivery | Stakeholder Management | Business Revenue Building