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IT Support and Training

Michael Yeates , London, United Kingdom


Experience

5 - 9 years

Other titles

IT Trainer IT Support

Skills

It support IT Outsourcing IT operation and user support Technical support

I'm offering

A highly competent and enthusiastic IT support professional with a proven track record of providing technical and helpdesk support in leading international law firms. With over 6 years’ experience working on 1st and 2nd line second line support on a busy helpdesk, assisting clients and colleagues resolve technical IT issues. Possessing excellent client facing skills, natural problem solving and analytical skills and able to contribute to the development of best practice, procedures and policies within a department.

As part of the most recent position, worked 50% of the time as an IT Trainer providing training on the firm’s systems to all new joining staff. Currently looking for suitable freelance work within an organisation’s IT team that will make use of my existing skills and experience and also further my personal & professional development whilst presenting the opportunity to develop in other areas.

Markets

United Kingdom

Language

English
Fluently

Ready for

  Ongoing relation / part-time

Available

Typically available right away



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