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Ambitious and multi-talented project manager with in-depth knowledge of SDLC projects
Abdulrazak Dawudu
,
Rochester, United Kingdom
Experience
Other titles
Skills
I'm offering
Ambitious and multi-talented project manager with an extensive and experienced track record of coordinating projects for international organisations across various sectors. I can manage project schedules, resources and deliverables. I excel in forging business relationships and possess the interpersonal skills to leverage partnerships to deliver projects. Equipped with advanced communication skills, I can negotiate to influence business decision making and drive consumer engagement. A natural leader, I possess a proven record of mentoring colleagues' professional development and optimising business procedures to deliver commercial growth for clients and my employers. I am currently looking for a rewarding role to continue my development and display my capabilities within a progressive and innovative field.
Markets
United States
(Remote
only)
Canada
(Remote
only)
United Kingdom
(Remote
only)
Rest of Euro area
(Remote
only)
Links for more
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Industries
Language
English
Fluently
Ready for
Larger project
Ongoing relation / part-time
Full time contractor
Available
My experience
2022 - ?
job
Product/Project Manager
Fiserv.
As an integral part of the Carat team, my role includes driving the delivery of complex projects - Leading and coordinating cross-functional, cross-departmental, cross-company teams that are responsible for all aspects of a project, from initiation to closure.
• Managing a portfolio of projects, collaborating with the cross-functional teams/leads to ensure smooth delivery to time, cost and budget and communicating the portfolio's progress across multiple clients.
• Driving good working relationships with the product development team leads to ensure solutions are delivered to committed time scales.
• Identifying key improvement areas to project delivery to ensure client expectations are exceeded.
• Good problem-solving attributes when issues arise and drive appropriate mitigation actions to ensure key milestones are met.
• Lead key steering calls to provide status updates to the program portfolio.
• Ensuring project methodologies, project delivery processes, and implementation management processes are followed.
• Managing and driving Project Schedule, Risk and Issue Management and Scope Change Management.
• Managing the project budget, understanding, and validating estimates, cost variance tracking, and managing project resources effectively.
• Facilitating and managing project communications and stakeholder management including client and project team expectations.
• Managing a portfolio of projects, collaborating with the cross-functional teams/leads to ensure smooth delivery to time, cost and budget and communicating the portfolio's progress across multiple clients.
• Driving good working relationships with the product development team leads to ensure solutions are delivered to committed time scales.
• Identifying key improvement areas to project delivery to ensure client expectations are exceeded.
• Good problem-solving attributes when issues arise and drive appropriate mitigation actions to ensure key milestones are met.
• Lead key steering calls to provide status updates to the program portfolio.
• Ensuring project methodologies, project delivery processes, and implementation management processes are followed.
• Managing and driving Project Schedule, Risk and Issue Management and Scope Change Management.
• Managing the project budget, understanding, and validating estimates, cost variance tracking, and managing project resources effectively.
• Facilitating and managing project communications and stakeholder management including client and project team expectations.
Project planning, Change Champion, Budget management, Cross-functional collaboration, Critical Thinking, Risk Management, Documentation Management, Software Development and Management, Process/Performance Improvement
2021 - 2022
job
Project Manager
Technologi (part of NetPay Solutions Group).
Key Responsibilities and Achievements:
● Facilitate Daily Scrum Calls, Sprint Planning Meeting, Sprint Retrospectives, and other related agile ceremonies
● Act as a liaison between cross teams to collect and gather information, to solve dependencies and resolve issues to keep projects on right track
● Interact with the Developers and QA Team on resolving the reported bugs and various technical issues
● Consult frequently with technical team members to ensure a complete understanding of their needs and concerns
● Updating all project documentation to reflect current project status, tasks progress and changes. Communicating any updates to respective internal and external stakeholders.
● Improved communication and relationship with clients, communicating effectively to address requests, concerns and issues raised, providing ETA and all are addressed within agreed timeline.
● Facilitating clear communication channels with clients and internal cross functional team to align expectations and provide clarity where needed.
● Facilitate Daily Scrum Calls, Sprint Planning Meeting, Sprint Retrospectives, and other related agile ceremonies
● Act as a liaison between cross teams to collect and gather information, to solve dependencies and resolve issues to keep projects on right track
● Interact with the Developers and QA Team on resolving the reported bugs and various technical issues
● Consult frequently with technical team members to ensure a complete understanding of their needs and concerns
● Updating all project documentation to reflect current project status, tasks progress and changes. Communicating any updates to respective internal and external stakeholders.
● Improved communication and relationship with clients, communicating effectively to address requests, concerns and issues raised, providing ETA and all are addressed within agreed timeline.
● Facilitating clear communication channels with clients and internal cross functional team to align expectations and provide clarity where needed.
Project Manager, Scrum, Agile, QA, Manager
2014 - 2021
job
Area Retail Branch Manager
Webuyanycar.
Key Responsibilities and Achievements:
● Oversee branch operations on a day-to-day basis optimising commercial activities and improving performance.
● Manage and design customer engagement strategies to improve customer satisfaction and retention.
● Conduct monthly reviews with the regional manager agreeing on improvement strategies to continuously achieve branch KPI's.
● Led the implementation of vehicle assessment tools, improving vehicle appraisal accuracy and increasing profitability by 23%.
● Oversee branch fraud and risk management following company policy, achieving a regional high 97% audit assessment score.
● Recognised as the most improved and most profitable branch in 2017 and 2018.
● Achieved the highest number of car purchases regionally in 2016, 2017 and 2018.
● Oversee branch operations on a day-to-day basis optimising commercial activities and improving performance.
● Manage and design customer engagement strategies to improve customer satisfaction and retention.
● Conduct monthly reviews with the regional manager agreeing on improvement strategies to continuously achieve branch KPI's.
● Led the implementation of vehicle assessment tools, improving vehicle appraisal accuracy and increasing profitability by 23%.
● Oversee branch fraud and risk management following company policy, achieving a regional high 97% audit assessment score.
● Recognised as the most improved and most profitable branch in 2017 and 2018.
● Achieved the highest number of car purchases regionally in 2016, 2017 and 2018.
Design, Operations, Retail, Risk Management, Management, Implementation, Assessment, Retention, KPI, Audit, Manager, Customer, LED
2014 - 2014
job
Telesales Representative
Dunster House.
2010 - 2014
job
Branch Manager
Phones4U.
Manager
2008 - 2009
job
Operations Manager
SilverOak Construction Limited.
Operations, Operations manager, Manager
2004 - 2006
internship
IT Intern
NPF Microfinance Bank PLC.
It, Internal
2003 - 2004
internship
IT Intern
InTechnology Nigeria Limited.
It, Internal
My education
2007
-
2010
University of Ilorin, Nigeria
BSc, Computer Science
BSc, Computer Science
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