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Business analyst (CPBA, ASTBQ, PMI-ACP)
Hloni Nhlapo
,
cape town, South Africa
Experience
Other titles
Skills
I'm offering
Hloni is one of the Business analysts with experience in the insurance and financial services industry, working with long, short-term insurance and investment products. She has worked closely with stakeholders to define, Analyze, and understand requirements and working with development team to deliver project on time and within budget. Her main areas of proficiency relate to backlog refinement and requirements management, process mapping, planning, executing, SDLC, testing, user training and documentation. Hloni's background and education in business analyst, ISTBQ testing and agile project management give her the ability to confidently manage business requirements and scope. She also has experience working with multiple client and project within an agile (scrum) and waterfall software development cycle.
Markets
United States
United Kingdom
Links for more
Once you have created a company account and a job, you can access the profiles links.
Industries
Language
English
Fluently
Ready for
Larger project
Ongoing relation / part-time
Full time contractor
Available
My experience
2020 - ?
job
Business analyst
Falcorp Technologies.
Responsibilities:
• Requirement management
◦ Gather all requirements from all stakeholders.
◦ Facilitate the requirement elicitation sessions/workshops.
◦ Document the business and functional requirement specifications.
◦ Define project scope and MVP
• Backlog refinement
◦ Review the tasks in the back log to ensure they are in a "Ready for development" status
◦ Ensure the stories, acceptance criteria and BRS are on the task before it moves to development
◦ Arrange backlog by ensuring that the priority items are moved to the top
◦ Hold backlog refinement session/sprint planning session with the team to go through the task
◦ Organize tasks according to similarity under an Epic
• Data analysis
◦ Impact analysis to ensure that new database change requirements mappings are done correctly
• System analysis
◦ Analyze system to map out the AS-Is and TO-Be state of each requirement (data, application, and process changes)
• Documentation (Business case, Product specification, Data definition, Process definition, UI/UX definition, User case definition, Target operating model, Proof of concept, MVP definition)
• Assist in developing project plan and timelines
The biggest project I worked on was a business definition project which involves replacing and migrating an existing Group Benefits (incl employee benefit) capability used on a shared service basis from Momentum Corporate by migrating to a new system.
Involvement: includes running workshops and documenting the definition of the Operating Model, Product Catalogue, Sales and Distribution Models, Finance and Valuation structures, process inventory and bmpn roadmap, Functional requirements, and features, understanding the first launch / MVP of the business and preparing POC/pilot.
• Requirement management
◦ Gather all requirements from all stakeholders.
◦ Facilitate the requirement elicitation sessions/workshops.
◦ Document the business and functional requirement specifications.
◦ Define project scope and MVP
• Backlog refinement
◦ Review the tasks in the back log to ensure they are in a "Ready for development" status
◦ Ensure the stories, acceptance criteria and BRS are on the task before it moves to development
◦ Arrange backlog by ensuring that the priority items are moved to the top
◦ Hold backlog refinement session/sprint planning session with the team to go through the task
◦ Organize tasks according to similarity under an Epic
• Data analysis
◦ Impact analysis to ensure that new database change requirements mappings are done correctly
• System analysis
◦ Analyze system to map out the AS-Is and TO-Be state of each requirement (data, application, and process changes)
• Documentation (Business case, Product specification, Data definition, Process definition, UI/UX definition, User case definition, Target operating model, Proof of concept, MVP definition)
• Assist in developing project plan and timelines
The biggest project I worked on was a business definition project which involves replacing and migrating an existing Group Benefits (incl employee benefit) capability used on a shared service basis from Momentum Corporate by migrating to a new system.
Involvement: includes running workshops and documenting the definition of the Operating Model, Product Catalogue, Sales and Distribution Models, Finance and Valuation structures, process inventory and bmpn roadmap, Functional requirements, and features, understanding the first launch / MVP of the business and preparing POC/pilot.
Data Analysis, UX, Database, UI, Management, Finance, Sales, Service, Business Case, Workshops, It, Analyst, Development, Go, Proof of concept, POC
2018 - 2020
job
Agile business analyst
MIP Holdings.
Responsibilities:
• Gather and document requirements from key stakeholders and Requirements management according to established methodologies (UML)
• Analyze and understand the business requirement and through backlog refinement and validation and create a master Product Backlog for development projects and BAU work
• Accurately and completely document and mapping of the AS-IS and To-BE state of business processes for new projects, enhancements, and automation
• System and product configuration and setup
• Write user stories and acceptance criteria to ensure we deliver and effective and efficient solution
• Liaising between key stakeholders and the development team to determine customer needs which are then translated into business requirements - this may include Investigation of AS-IS and to be solution and product
• Process improvement through workflows and automation
• Create test plan and oversee testing to monitor the quality delivery of requirements to meet the agreed deliverable and ensure use acceptance testing
• Doing demos after each iteration to ensure requirements compatibility and end user satisfaction of overall product
• Participate in the conceptual solution design process and making recommendations to create sustainable business solutions
• Build and maintain relationships with internal and external stakeholders for all clients and project
• Make solution recommendations to identified business problems known or unknown to the client to lower operational or project cost and increase efficiency.
• Work with the stake holders to understand their business and expectations
• Support development team throughout the SDLC (software development life cycle) - cross-functional teams
• Facilitating agile meetings (Stand ups, Backlog refinement, demo, sprint reviews, retrospectives)
• Facilitate User acceptance testing, document handover processes and assist in user handover
• Data analysis to provide insight and reports for decision making
• Ensure artifacts are kept up to date on JIRA comments
• Highlight gaps identified to Client Lead for them to be adjusted accordingly
• Provide training Manual and support to stakeholder
My biggest project is the ESRCI system migration and implementation project.
The project was to migrate the ESRIC insurance products to the MIP admin system (incl. funeral, conventional, investment product). The goal was to ensure ESRIC can perform business processes that were not available to them in the previous system (e.g., claims, Commission, reinsurance) and to add integrity to their data for auditing purposes. It included data fixed, fixing business processes, and implementing the correct rules, reporting. The ends Goal is for them to be able to utilize the entire MIP system
Throughout the project, I played roles such as the product owner,
Business Analysis, scrum master, project manager
The project is still ongoing although the system is stable, and processes are being automated which is adding value for the client and saving them money
• Gather and document requirements from key stakeholders and Requirements management according to established methodologies (UML)
• Analyze and understand the business requirement and through backlog refinement and validation and create a master Product Backlog for development projects and BAU work
• Accurately and completely document and mapping of the AS-IS and To-BE state of business processes for new projects, enhancements, and automation
• System and product configuration and setup
• Write user stories and acceptance criteria to ensure we deliver and effective and efficient solution
• Liaising between key stakeholders and the development team to determine customer needs which are then translated into business requirements - this may include Investigation of AS-IS and to be solution and product
• Process improvement through workflows and automation
• Create test plan and oversee testing to monitor the quality delivery of requirements to meet the agreed deliverable and ensure use acceptance testing
• Doing demos after each iteration to ensure requirements compatibility and end user satisfaction of overall product
• Participate in the conceptual solution design process and making recommendations to create sustainable business solutions
• Build and maintain relationships with internal and external stakeholders for all clients and project
• Make solution recommendations to identified business problems known or unknown to the client to lower operational or project cost and increase efficiency.
• Work with the stake holders to understand their business and expectations
• Support development team throughout the SDLC (software development life cycle) - cross-functional teams
• Facilitating agile meetings (Stand ups, Backlog refinement, demo, sprint reviews, retrospectives)
• Facilitate User acceptance testing, document handover processes and assist in user handover
• Data analysis to provide insight and reports for decision making
• Ensure artifacts are kept up to date on JIRA comments
• Highlight gaps identified to Client Lead for them to be adjusted accordingly
• Provide training Manual and support to stakeholder
My biggest project is the ESRCI system migration and implementation project.
The project was to migrate the ESRIC insurance products to the MIP admin system (incl. funeral, conventional, investment product). The goal was to ensure ESRIC can perform business processes that were not available to them in the previous system (e.g., claims, Commission, reinsurance) and to add integrity to their data for auditing purposes. It included data fixed, fixing business processes, and implementing the correct rules, reporting. The ends Goal is for them to be able to utilize the entire MIP system
Throughout the project, I played roles such as the product owner,
Business Analysis, scrum master, project manager
The project is still ongoing although the system is stable, and processes are being automated which is adding value for the client and saving them money
It, Customer, Manager, UP, System Migration, Processes, Demo, Software, Development, Testing, Design process, Analyst, Insurance, Support, Implementation, Design, Test, UML, User stories, Management, Product owner, Automation, Training, Agile, Software development, Scrum master, Jira, Scrum, Project Manager, Data Analysis
2016 - 2018
job
Subject matter expert
Technical Business.
in the data delivery department
• Data analysis
• Write SQL queries for testing and analysis purposes
• Gather, Analyze, write business requirements
• Document the business and functional spec
• UML diagrams
• Map out business processes
• Support Libfin in understanding their valuation data
• Test all tasks completed by the development team
• Assist in user acceptance testing
• Assist in hand over and write up hand over documents
One of the projects I was involved in was the IA recon reporting project. The purpose of the project was to produce reports that will be used for Reconciliation between two systems for investment accounting department. The report will source data directly from the database to enable real time reporting.
We were able to achieve real time reporting with accurate data and that enabled the stakeholders to reconcile their books more accurately and efficiently
• Data analysis
• Write SQL queries for testing and analysis purposes
• Gather, Analyze, write business requirements
• Document the business and functional spec
• UML diagrams
• Map out business processes
• Support Libfin in understanding their valuation data
• Test all tasks completed by the development team
• Assist in user acceptance testing
• Assist in hand over and write up hand over documents
One of the projects I was involved in was the IA recon reporting project. The purpose of the project was to produce reports that will be used for Reconciliation between two systems for investment accounting department. The report will source data directly from the database to enable real time reporting.
We were able to achieve real time reporting with accurate data and that enabled the stakeholders to reconcile their books more accurately and efficiently
Sql, Data Analysis, Database, UML, Test, Support, Testing, Development, Processes, UP
My education
Udemy
N/a, Statistics and Excel
N/a, Statistics and Excel
Faculty Training Institute
Certification, N/a
Certification, N/a
University of Johannesburg
Certification, N/a
Certification, N/a
?
-
2021
management institute
N/a, N/a
N/a, N/a
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