$$$$
{{ $t($store.state.user.experience_value_in_dollars) }}
Expert
{{ $t($store.state.user.experience_search_name) }}
0
jobs
Strong customer service skills for any business inc digital marketing skills
Jackie Lamarca
,
Leicester, United Kingdom
Experience
Skills
I'm offering
I have a thirst for knowledge and enjoy learning new skills.
Based over 25 years I have extensive skills in customer service, administration and project management. During the last 10 years I have branched out into Social Media Management including building and running my own company and associated advertising, poster creation and promotional videos.
I enjoy helping people and solving problems. The online world excites me and I believe anyone can use the internet to find the right work life balance.
Based over 25 years I have extensive skills in customer service, administration and project management. During the last 10 years I have branched out into Social Media Management including building and running my own company and associated advertising, poster creation and promotional videos.
I enjoy helping people and solving problems. The online world excites me and I believe anyone can use the internet to find the right work life balance.
Markets
United Kingdom
Industries
Language
English
Fluently
Ready for
Ongoing relation / part-time
Available
My experience
2019 - ?
freelance
Various Digital Marketing Courses
Silversurfer Marketing.
I help small businesses by producing bespoke designs , marketing images and promotional videos.
Social Media Marketing, Digital communication, Copywriting
2019 - ?
job
Scheduler and Administrator
Energy Company.
Duties- Organising and planning engineers to complete annual site inspections to keep our equipment to regulations set by the Government. Complete and input the data from the inspections into our inhouse systems to keep record. Ordering equipment and stock for my engineers, creating inhouse stock transfer tickets and Purchase Orders. Transference of stock to depots and customer sites. Liaise with customers daily, dealing with any issues or requests they have and dealing with them efficiently and to a high standard.
Extra duties: Training and mentoring new members of staff, making sure they are understanding their roles and the systems they are using. Regular meetings with them to make sure any issues are rectified and talk through challenges they are facing. Tool and Uniform distribution, processing orders, contacting stores for correct delivery address, checking stock and liaising with suppliers if any issues arise. Organise and plan our electrical engineer, book in inspections with customer, enter data from inspection form once it is completed. Organise technicians for new installations, ordering equipment to be built and distributed to customer sites. Liaising with customers through email and telephone.
Extra duties: Training and mentoring new members of staff, making sure they are understanding their roles and the systems they are using. Regular meetings with them to make sure any issues are rectified and talk through challenges they are facing. Tool and Uniform distribution, processing orders, contacting stores for correct delivery address, checking stock and liaising with suppliers if any issues arise. Organise and plan our electrical engineer, book in inspections with customer, enter data from inspection form once it is completed. Organise technicians for new installations, ordering equipment to be built and distributed to customer sites. Liaising with customers through email and telephone.
Training, Mentoring, Administrator, Processing, Customer, Job planning, Co-ordinator
2012 - ?
freelance
Digital Marketing, promotions and advertising
Jackie'and Tony Online Marketing.
I work with various companies providing promotional materials and videos. Including 2 x Office Furniture stores, SilverSurfer Marketing and various sole traders through Facebook and Instagram
Graphic design, Digital design, Layout, Video editing, Photo editing, Promotional marketing, Digital Marketing, Digital communication, Social Media, Copywriting
2016 - 2019
job
Retail Assistant
Leicester City Football Club, Filbert Way.
Duties- Shop floor- my duties included sales of merchandise, tickets and memberships, using the till system and liaising with customers, making sure their requests are fulfilled efficiently. Internet sales- this included picking and packing the orders and dispatching to customers using the bespoke delivery systems. This also included upselling of products to customers and inputting data on a multiple CRM system that complied with GDPR regulations.
CRM, Retail, GDpr, Sales, Internet
2012 - 2016
job
Self Employed Children's Entertainer
Jack in the Box Hire.
Duties- My business involved creating parties, games for a wide variety of children, using character themes to entertain children between the age of 2-13 years. Along with the games I designed bespoke bouncy castles and soft play equipment and tailored each party to best suit the child we were there to celebrate. Along with the physical side I also completed all my own administration work that come with running a business- creating and managing a website, planning and managing bookings, creating invoices. Created and maintaining the Social Media pages for advertising and communication with clients, receiving 5star reviews for my work.
Social Media, Advertising, Administration, Website, Social
2001 - 2012
job
Customer Services Manager
Office Update Ltd.
Duties- Inputting sales and creating Purchase Orders using Sage 50. Designing reports in Sage and liaising with other departments; whist carrying out receptionist duties, including answering the phone, recording cash sales. I was also in charge of the company's customer service enquiries liaising with customer's via phone or email; rectifying any issues to a high standard and keeping complaints to a minimum.
Receptionist, Customer service, Sales, Service, Manager, Customer, Sage5.0
1997 - 2001
job
Internal Sales Co-ordinator
Taylors Oils.
Duties- My main duties were to greet visitors and communicate with their required employee, answer the telephone and use our internal system to transfer calls to the correct departments. Handle enquiries, inputting data, providing verbal and written quotes to our customers. Organising and maintaining paper filing system.
Sales
My education
Babington College
Secondary, Business Administration Level 2
Secondary, Business Administration Level 2
Lutterworth Community College
Secondary, A-C Maths, English, Science
Secondary, A-C Maths, English, Science
Jackie's reviews
Jackie has not received any reviews on Worksome.
Contact Jackie Lamarca
Worksome removes the expensive intermediaries and gives you direct contact with relevant talent.
Create a login and get the opportunity to write to Jackie directly in Worksome.
are ready to help you
and get specific bids from skilled talent in Denmark