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jobs
A creative with strong research and project management skills
Cristyn Nartey
,
Feltham, United Kingdom
Experience
Skills
I'm offering
Hi, I’m Cristyn! I’m a creative at heart always looking to innovate and resolve issues, which I’ve done mainly through customer service, media and research consulting.
Markets
United Kingdom
Industries
Language
English
Fluently
Ready for
Larger project
Ongoing relation / part-time
Full time contractor
Available
My experience
2019 - 2019
internship
Copywriting & Communications Intern (Remote)
Skin Library, London, Marketing.
* Identified, maintained and updated media list of on-brand influencers and bloggers for a beauty brand retailer
* Responsible for maintaining relationships with influencers and bloggers
* Researched, created, curated, wrote, scheduled and proofed original innovative content in Skin Library's tone of voice for all social channels, email newsletters, blog posts and website
* Assisted in event planning for IRL activations and overall campaigns
* Organised and completed tasks in Asana
* Responsible for maintaining relationships with influencers and bloggers
* Researched, created, curated, wrote, scheduled and proofed original innovative content in Skin Library's tone of voice for all social channels, email newsletters, blog posts and website
* Assisted in event planning for IRL activations and overall campaigns
* Organised and completed tasks in Asana
Copywriting, Event planning, Event, Website, Content, Blog, Asana, Social, Internal
2019 - 2019
job
Team Supervisor (Remote)
EEC International.
Managed a project and a team of enumerators whilst conducting a global survey, with a focus on micro
businesses and SMEs in the tourism industry in Ghana, on behalf of the World Bank
* Responsible for completing quality control of surveys to identify and rectify irregularities in data collected
* Reviewed team members' compliance to the methodological, legal and ethical requirements of the survey
* Contributed to the travel planning, budgeting and liaising of the project with team members in other countries
* Fostered and leveraged professional relationships with governmental bodies and officials to access private
archives and resources
* Extensive use of Excel for data analysis and trained in data processing software, namely CS Pro
* Interacted with respondent concerns and feedback, while conducting interviews, and liaised with team members
businesses and SMEs in the tourism industry in Ghana, on behalf of the World Bank
* Responsible for completing quality control of surveys to identify and rectify irregularities in data collected
* Reviewed team members' compliance to the methodological, legal and ethical requirements of the survey
* Contributed to the travel planning, budgeting and liaising of the project with team members in other countries
* Fostered and leveraged professional relationships with governmental bodies and officials to access private
archives and resources
* Extensive use of Excel for data analysis and trained in data processing software, namely CS Pro
* Interacted with respondent concerns and feedback, while conducting interviews, and liaised with team members
Excel, Data Analysis, Compliance, Surveys, Software, Processing
2018 - 2018
freelance
Freelance Projects Research Analyst
Freshminds.
* Freelance market research for various industries and clients, including the Big Four Accounting Firms
* Research and data analysis, whilst making strategy and investment recommendations to clients
* Scheduled meetings and calls to capture expert opinion and consumer behaviour perceptions
* Collected data in the field to understand different brands, mostly through CSAT surveys
* Reviewed publications by private/government bodies and analysed the data
* Research and data analysis, whilst making strategy and investment recommendations to clients
* Scheduled meetings and calls to capture expert opinion and consumer behaviour perceptions
* Collected data in the field to understand different brands, mostly through CSAT surveys
* Reviewed publications by private/government bodies and analysed the data
Data Analysis, Market research, Research, Consumer behaviour, Surveys, Analyst
2018 - 2018
job
Private Tutor
Holland Park Education & Tutorful.
* Planned lessons tailored to the individual student's learning approach
* Carried out regular assessments and revision sessions to monitor progress
* Subjects include English Language & Literature; History; Business Studies, GCSE to PG level
* Developed a gentle teaching manner by listening patiently and intently to the student's concerns, and responding
in an edifying way
* Carried out regular assessments and revision sessions to monitor progress
* Subjects include English Language & Literature; History; Business Studies, GCSE to PG level
* Developed a gentle teaching manner by listening patiently and intently to the student's concerns, and responding
in an edifying way
Teaching, Revision
2018 - 2018
job
Energy Specialist
Bulb Energy.
Worked in customers service operations in an innovative renewable energy company start-up which was
disrupting and challenging the traditional non-renewable energy supply industry in the UK
* Role entailed customer service via phone, email and live chat, as ways of effectively solving 'member' (customer)
problems in a timely manner
* Operations tasks included onboarding new members to Bulb, administering payments and refunds, assisting
members with technical issues such as meter readings
* Used Microsoft Office and various operating and customer relationship management Systems including, Auth0,
Junifer, Talkdesk and Slack
disrupting and challenging the traditional non-renewable energy supply industry in the UK
* Role entailed customer service via phone, email and live chat, as ways of effectively solving 'member' (customer)
problems in a timely manner
* Operations tasks included onboarding new members to Bulb, administering payments and refunds, assisting
members with technical issues such as meter readings
* Used Microsoft Office and various operating and customer relationship management Systems including, Auth0,
Junifer, Talkdesk and Slack
Operations, Onboarding, Management, Customer service, Relationship Management, Service, Office, Energy, Energy, Customer, UP
2017 - 2017
internship
Research & Business Development Intern
National Communications Authority.
Reported to Deputy Director and carried out research and data analysis on the communications industry in Accra,
Ghana
* Interpreted and converted survey findings into charts and graph reports for the Authority's publications
* Analysed primary data from surveys and compiled reports from such findings, thus making accredited
contributions to the Authority's publications, namely the Consumer Satisfaction Survey 2017
Ghana
* Interpreted and converted survey findings into charts and graph reports for the Authority's publications
* Analysed primary data from surveys and compiled reports from such findings, thus making accredited
contributions to the Authority's publications, namely the Consumer Satisfaction Survey 2017
Business development, Data Analysis, Research, Surveys, Development, Internal
2017 - 2017
internship
Research Analyst Intern
Denya Developers.
Carried out research on the real estate industry in Accra, Ghana by collecting primary data from various property
developers on the market, while conducting client viewings for Denya's property developments
developers on the market, while conducting client viewings for Denya's property developments
Research, Analyst, Internal
2015 - 2015
job
Sales Assistant
Dorothy Perkins.
July 2014 - Sep 2014
* Organised and distributed stock for customers instore on a weekly basis
* Responded to customer requests and enquiries while regularly attaining weekly targets for customer accounts
and feedback and managing the customer database
* Solved issues raised by customers in a respectful and timely manner
* Executed store style merchandising and design for different trends and seasons
EXTRA-CURRICULAR EXPERIENCE
* Organised and distributed stock for customers instore on a weekly basis
* Responded to customer requests and enquiries while regularly attaining weekly targets for customer accounts
and feedback and managing the customer database
* Solved issues raised by customers in a respectful and timely manner
* Executed store style merchandising and design for different trends and seasons
EXTRA-CURRICULAR EXPERIENCE
Design, Database, Sales, Customer
My education
Warwick Business School
MSc, International Business
MSc, International Business
University of York
Bachelors, Politics with International Relations
Bachelors, Politics with International Relations
n/a
Secondary, 31 points
Secondary, 31 points
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