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jobs
Resource Manager
Sophie Deeley
,
EVESHAM, United Kingdom
Experience
Other titles
Skills
I'm offering
Resource Manager
Markets
United Kingdom
Denmark
Language
English
Available
My experience
2017 - ?
freelance
FREELANCE MARKETING PROFESSIONAL
unknown.
Marketing
2020 - 2021
freelance
PROJECT MANAGER
GYMSHARK.
As a conscientious and active listener, I am able to understand business problems, coordinate solutions and execute a project from creation of brief through to timely delivery. I have developed a varied skill set and my creative flair with an eye for detail has complimented my marketing and project management roles. Furthermore, I am an organised and tenacious self-starter who can confidently work independently, as well as effectively managing and being part of a team, remaining calm and focused even when working under pressure. Overall, I am an observant, levelheaded and personable employee with a transferable skill set, looking forward to continue learning and expanding my experience.
PROJECT MANAGER
GYMSHARK // Freelance November 2020 - March 2021
Managing campaigns, projects and asset requests, I work closely with the department heads within artwork, creative, copywriting and video to plan, traffic manage and reschedule team workloads. I review priorities, deadlines and the brief inbox for all Global Requests and personally project manage around 100 active briefs at any given time. Ensuring all information is provided I move the brief through all stages, lead brief kick off meetings and confirm correct sign offs at all milestones. I closely support the Head of Project Management with process priorities and systems, being heavily involved in the set-up and roll out of an all-in-one workspace within my first month, later becoming the company (600+ employee) go-to for team set-up and training. Although we are all currently fully remote, I have still remained proactive and observant to ensure I spot any potential issues and find solutions or escalate accordingly.
PROJECT MANAGER
GYMSHARK // Freelance November 2020 - March 2021
Managing campaigns, projects and asset requests, I work closely with the department heads within artwork, creative, copywriting and video to plan, traffic manage and reschedule team workloads. I review priorities, deadlines and the brief inbox for all Global Requests and personally project manage around 100 active briefs at any given time. Ensuring all information is provided I move the brief through all stages, lead brief kick off meetings and confirm correct sign offs at all milestones. I closely support the Head of Project Management with process priorities and systems, being heavily involved in the set-up and roll out of an all-in-one workspace within my first month, later becoming the company (600+ employee) go-to for team set-up and training. Although we are all currently fully remote, I have still remained proactive and observant to ensure I spot any potential issues and find solutions or escalate accordingly.
Marketing, Copywriting, Project Management, Project Manager, Video, Training, Artwork, Management, Support, Detail, Go, UP, Manager
2019 - 2020
job
Maternity leave
Maternity leave.
Working with small businesses to coordinate and plan marketing campaigns to help acquire and retain customers across multiple media channels. I implement and execute design, copywriting, Social Media Management, auditing, website development and digital marketing using a wide range of tools and systems.
Marketing, Digital Marketing, Social Media, Copywriting, Design, Social media management, Management, Website, Development, Social
2018 - 2019
job
MARKETING STUDIO MANAGER
CAB STUDIOS.
Managing the Studio team consisting of 20 designers, developers, strategists and freelancers, I plan and structure projects and resource with autonomy, making sure we have the right people in the right place at the right time. I use commercial thinking to support Client Services with timing estimations, delivery of deadlines and project profitability, while improving efficiencies of team members within the studio. I source freelancers ensuring right fit, manage the financials and maintain the relationships long term. Internal relationships and building trust on all levels are a key to success in this role, as I bridge the gap between the internal Crafters and Client Services team setting the client expectations, all while keeping the Board updated with top-level reports and commercials. I determine what needs to happen when and how the deliverables will be achieved. Whether it is a 2pp direct mail or a year long digital website project, ensuring I know the top-level status of all active projects, ensures we hit each milestone on time and within budget. I am tech-savy and review processes and systems that can have a positive impact on the project management and collaboration of the team. My eye for detail is extremely useful for quality checking any copy, design or development that has been created within the studio. On top of my day-to-day, if I have availability, I complete any copywriting or marketing activities that require completion.
Additionally, working collaboratively with the Managing Director, I create, set-up and analyse Microsoft Business Intelligence reports, to review studio resource capacity, overburn of project and forecast to strategically plan and execute business decisions accordingly. Finally, I manage the monthly forecasting documents, working closely with the Finance Director to create forecast spreadsheets and end of month finance reports for Client Services to ensure correct invoicing of all marketing projects.
Additionally, working collaboratively with the Managing Director, I create, set-up and analyse Microsoft Business Intelligence reports, to review studio resource capacity, overburn of project and forecast to strategically plan and execute business decisions accordingly. Finally, I manage the monthly forecasting documents, working closely with the Finance Director to create forecast spreadsheets and end of month finance reports for Client Services to ensure correct invoicing of all marketing projects.
Website, Manager, UP, Processes, Forecast, Development, Detail, Microsoft business intelligence, Support, It, Marketing, Finance, Management, Forecasting, Budget, Business Intelligence, Project Management, Design, Copywriting
2013 - 2015
job
MARKETING EXECUTIVE
Fork and Spoon by James Martin & Oliver James Foods.
This role involved solely managing the sales and marketing for two businesses, one B2C and the other B2B within the food industry.
Digital Marketing and E-commerce - Covering PPC, Google Analytics, SEO, Email Marketing and Social Media Management including a celebrity chef's account. I managed the e-commerce website, while designing and setting up a new responsive website using Magento. I was also heavily involved in the organisation, product sourcing and attendance of events, which involved very popular celebrity chef book signings.
Creative - Professionally photographed products and designed assets for the websites, social media, email marketing, leaflets and brochures for use at events.
Management - Following business growth, I conducted interviews and then managed two additional employees who completed the day-to-day operations and customer service and I delegated tasks to meet the demand of the business. I organised and presented a weekly update meeting to the Managing Director and stakeholders where I would review ways of improving existing services to increase profitability, plan future campaigns and analyse sales information.
Digital Marketing and E-commerce - Covering PPC, Google Analytics, SEO, Email Marketing and Social Media Management including a celebrity chef's account. I managed the e-commerce website, while designing and setting up a new responsive website using Magento. I was also heavily involved in the organisation, product sourcing and attendance of events, which involved very popular celebrity chef book signings.
Creative - Professionally photographed products and designed assets for the websites, social media, email marketing, leaflets and brochures for use at events.
Management - Following business growth, I conducted interviews and then managed two additional employees who completed the day-to-day operations and customer service and I delegated tasks to meet the demand of the business. I organised and presented a weekly update meeting to the Managing Director and stakeholders where I would review ways of improving existing services to increase profitability, plan future campaigns and analyse sales information.
Management, UP, Customer, Social, Responsive, Organization, Google, Growth, Website, Sourcing, Service, Analytics, Sales, Customer service, Marketing, Magento, E-commerce, PPC, Websites, Social media management, B2C, Email marketing, Operations, B2B, Google analytics, Seo, Social Media, Digital Marketing
2008 - 2013
job
SALES ADVISOR AND SUPERVISOR
unknown.
Excellent customer service with every customer was imperative while hitting targets and KPI's through upselling and received consistent positive feedback from customers and mystery shoppers. Supervisory roles required confident and decisive communication. Trusted with till, refunds, cash handling and cashing-up.
Customer service, Sales, Service, KPI, Customer, UP
2012 - 2012
freelance
FREELANCE DESIGN
unknown.
Photography and artwork
Design, Photography, Artwork
My education
2010
-
2013
Coventry University
Bachelors, Fine Art 2.2
Bachelors, Fine Art 2.2
2008
-
2010
Design DMM Bromsgrove College
Hndhncorequivalent, N/a
Hndhncorequivalent, N/a
2007
-
2008
Studley High School
ASc, English
ASc, English
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