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Experienced Programme Director and Project Manager
Mike Harrison
,
Puckeridge, United Kingdom
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Successful Company Director, Senior Manager and Programme Director with extensive business development, service operations and management of companies in the technology and telecoms sectors in the UK and worldwide, including start-ups. Currently Director of SeattleLab Limited, a high growth technology provider of Unified Comms, Managed Services and software development of applications migrating to the Cloud.
Extensive experience in corporate governance and security, data analytics, applications development, bespoke software development, wireless broadband and managed services. FinTech systems development including banking, FX and payment systems.
Certified ISO27001 Information Security Consultant, ISO9001 Quality Auditor and ITIL Service Management and successful track record in Business Development and Business Planning, including SDLC, implementation, operations and support.
Programme Director as a qualified PRINCE2 and APM Project Manager with a range of successful development projects, including FinTech applications, software applications platforms, web portals, including online services and commerce sites in Public, Private and Charity sectors, including Civvy Street, the major learning and work site in the UK for ex-Service personnel,
Project Manager for various infrastructure projects, especially Wireless and mobility solutions including wireless and network design, infrastructure and data centre builds, deployment, operational and business systems development and support (including billing and payments). These include Enterprise Wireless portfolio for The Cloud, CTO for NeXor developing communications and security products worldwide, metro Wi-Fi deployments, TV White Space, 5G, WiMAX. Urban Wi-Fi installations in UK, The Bahamas and New Zealand.
Customer Services Director European Customer Services Manager for major IT organisation with responsibilities for 15 Western European countries. Customer Engagement expertise include use of social media platforms.
Specialties: Business Development, Project Management, Applications Development, SDLC, Information Security, Service Operations, Business Continuity Planning, SLAs
Extensive experience in corporate governance and security, data analytics, applications development, bespoke software development, wireless broadband and managed services. FinTech systems development including banking, FX and payment systems.
Certified ISO27001 Information Security Consultant, ISO9001 Quality Auditor and ITIL Service Management and successful track record in Business Development and Business Planning, including SDLC, implementation, operations and support.
Programme Director as a qualified PRINCE2 and APM Project Manager with a range of successful development projects, including FinTech applications, software applications platforms, web portals, including online services and commerce sites in Public, Private and Charity sectors, including Civvy Street, the major learning and work site in the UK for ex-Service personnel,
Project Manager for various infrastructure projects, especially Wireless and mobility solutions including wireless and network design, infrastructure and data centre builds, deployment, operational and business systems development and support (including billing and payments). These include Enterprise Wireless portfolio for The Cloud, CTO for NeXor developing communications and security products worldwide, metro Wi-Fi deployments, TV White Space, 5G, WiMAX. Urban Wi-Fi installations in UK, The Bahamas and New Zealand.
Customer Services Director European Customer Services Manager for major IT organisation with responsibilities for 15 Western European countries. Customer Engagement expertise include use of social media platforms.
Specialties: Business Development, Project Management, Applications Development, SDLC, Information Security, Service Operations, Business Continuity Planning, SLAs
Markets
United States
United Kingdom
Ireland
Australia
Industries
Language
English
Fluently
Ready for
Larger project
Ongoing relation / part-time
Available
My experience
2020 - ?
job
Business and Programme Director
SeattleLab Limited.
• Established Cloud Service Provider and led all aspects of Business Start-up operations in the UK and US, including migration of data centre applications into AWS.
• Established applications development and technical support teams.
• Business growth in 18 months to £325K turnover
Jan 2020 - To-date
• Established applications development and technical support teams.
• Business growth in 18 months to £325K turnover
Jan 2020 - To-date
Operations, AWS, Cloud, Service, Growth, Support, Development, LED, UP
2005 - 2018
job
CivvyStreet Online Services Development Manager
The Royal British Legion.
• Major online services development for CivvyStreet, a learning, work and resettlement site for UK Armed Forces
• Managed Service which successfully grew membership from scratch to 75,000 registered clients and 3,300 employers
• Established secure data centre and online application service which was externally security vetted by independent security consultants including penetration testing and code inspection.
• Ongoing SDLC development and process modelling of online applications, including client acquisition, registration, jobs boards and recruitment systems, eLearning and Grant Applications and Management
• Development of funding application system with management and business workflow system across multiple partner
• Hosting, ISO 27001 compliance for data governance and Information Security plus Business Continuity Planning
Broadband and Wi-Fi Deployment Projects: Warwick District Council
• Design, procurement and deployment of various broadband and Wi-Fi networks around Leamington Spa, including Serviced Offices, Theatres and Public Parks
• Upgrade and replacement of fibre broadband, network infrastructure and Wi-Fi APS
Jan 2010 - To-Date
• Managed Service which successfully grew membership from scratch to 75,000 registered clients and 3,300 employers
• Established secure data centre and online application service which was externally security vetted by independent security consultants including penetration testing and code inspection.
• Ongoing SDLC development and process modelling of online applications, including client acquisition, registration, jobs boards and recruitment systems, eLearning and Grant Applications and Management
• Development of funding application system with management and business workflow system across multiple partner
• Hosting, ISO 27001 compliance for data governance and Information Security plus Business Continuity Planning
Broadband and Wi-Fi Deployment Projects: Warwick District Council
• Design, procurement and deployment of various broadband and Wi-Fi networks around Leamington Spa, including Serviced Offices, Theatres and Public Parks
• Upgrade and replacement of fibre broadband, network infrastructure and Wi-Fi APS
Jan 2010 - To-Date
ISO 27001, Manager, Spa, Online, Development, Testing, Infrastructure, Hosting, Penetration testing, Data governance, Network, Design, Compliance, Service, Security, Recruitment, Workflow, Governance, Management, Information Security, Procurement, Deployment
2011 - 2012
job
Project Director - Wireless Service Provider
GOnet Communications / Ngati Awa Networks.
• Programme Management of wireless service operation in Bay of Plenty, New Zealand
• Range of successful development projects, including metro Wi-Fi deployments, MPLS, microwave, client applications development and web portals.
• Product development of eCommerce, ordering, provisioning, billing and payment platforms
• Deployment and enhancement of network infrastructure, including networks for voice, data and CCTV
• Range of successful development projects, including metro Wi-Fi deployments, MPLS, microwave, client applications development and web portals.
• Product development of eCommerce, ordering, provisioning, billing and payment platforms
• Deployment and enhancement of network infrastructure, including networks for voice, data and CCTV
Product development, Ecommerce, Deployment, Management, Service, Wireless, Network, Infrastructure, Development, Web
2009 - 2011
job
Programme Director, Enterprise Wireless Systems
The Cloud.
May 2006 - Sep 2009
• Programme Management of carrier class wireless services systems for The Cloud, a European Wi-Fi provider
• Successful launch of enterprise product portfolio despite failures of previous project teams
• Development of Security networks, operational support and business supports systems for telecoms
Broadband for Learning, European Social Fund Project
North London Learning and Skills Council
• Established first Internet Service and Video Conference network for North London schools as part of a learning and Careers Guidance network for North London schools
• Programme Management of carrier class wireless services systems for The Cloud, a European Wi-Fi provider
• Successful launch of enterprise product portfolio despite failures of previous project teams
• Development of Security networks, operational support and business supports systems for telecoms
Broadband for Learning, European Social Fund Project
North London Learning and Skills Council
• Established first Internet Service and Video Conference network for North London schools as part of a learning and Careers Guidance network for North London schools
Video, Cloud, Management, Security, Service, Wireless, Network, Support, Development, Internet, Enterprise, Social
2010 - 2011
job
Project Manager, Major Accounts
Digital Region, South Yorkshire.
• Project Manager on European funded project to provide 100% broadband coverage across South Yorkshire.
• Bid Management for fibre deployment projects in South Yorkshire and established major Data Centre.
• Procurement and Supplier Management of major contractors and delivery of roll-out and deployment programmes
• Post sales account responsibility for delivery locations, especially schools and Local Authorities
JazzTel: Bahamas
• Design, implementation and operational management of WISP solution in Nassau
• Project Manager to provide 100% broadband coverage across South Yorkshire.
• Bid Management for fibre deployment projects in South Yorkshire and established major Data Centre for fibre connectivity
• Bid Management for fibre deployment projects in South Yorkshire and established major Data Centre.
• Procurement and Supplier Management of major contractors and delivery of roll-out and deployment programmes
• Post sales account responsibility for delivery locations, especially schools and Local Authorities
JazzTel: Bahamas
• Design, implementation and operational management of WISP solution in Nassau
• Project Manager to provide 100% broadband coverage across South Yorkshire.
• Bid Management for fibre deployment projects in South Yorkshire and established major Data Centre for fibre connectivity
Design, Project Manager, Deployment, Procurement, Management, Sales, Bid management, Implementation, Manager
2002 - 2005
freelance
Internet Strategic Consultant and Business Development Manager
LEOnet.
Established start-up company as Education and Community Internet Service Provider
Bell CableMedia: Internet Strategic Consultant and Business Development Manager to provide first community Internet Services in East London across cable network.
NEXOR: Chief Technical Officer
• Development of standards-based X.400 email systems and X.500 directory systems
• Security systems using X.509 certification for military messaging systems
• Support of email and directory systems to JANET network for 100+ UK Universities
• Business Development of start-up to increase turnover from £200K to £1.2M
ICL: European Customer Services Manager + Business Manager for Training Division
• Graduate entrant and rose to senior management position, latterly to European Customer Services Manager for computer services business across 15 European countries worth £200M pa.
• Assisted in management of merger with Nokia Data to de-centralise European operation.
• Prior roles included Business Manager for Mainframe and Network Training (£10M business), Customer Services Manager for South East England (120 staff) and Project Manager, Retail EPOS systems in DIY Retail sector
Bell CableMedia: Internet Strategic Consultant and Business Development Manager to provide first community Internet Services in East London across cable network.
NEXOR: Chief Technical Officer
• Development of standards-based X.400 email systems and X.500 directory systems
• Security systems using X.509 certification for military messaging systems
• Support of email and directory systems to JANET network for 100+ UK Universities
• Business Development of start-up to increase turnover from £200K to £1.2M
ICL: European Customer Services Manager + Business Manager for Training Division
• Graduate entrant and rose to senior management position, latterly to European Customer Services Manager for computer services business across 15 European countries worth £200M pa.
• Assisted in management of merger with Nokia Data to de-centralise European operation.
• Prior roles included Business Manager for Mainframe and Network Training (£10M business), Customer Services Manager for South East England (120 staff) and Project Manager, Retail EPOS systems in DIY Retail sector
Network, Manager, UP, Customer, ON, Internet, Development, Community, Support, Business development, Mainframe, Service, Security, Management, Training, Retail, Project Manager
My education
Warwick University
BSc, Management Science
BSc, Management Science
St Marys College
HighSchoolOrEquivalent, N/a
HighSchoolOrEquivalent, N/a
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