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Junior
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jobs
Strong Customer Service profile with skills in digital marketing
Nayeem Choudhury
,
Marston, United Kingdom
Experience
Other titles
Skills
I'm offering
An enthusiastic and hard-working restaurant manager with drive, determination to ensure the restaurant operates efficiently and profitably. Focused on setting high expectations and raising service standards, with a proven track record of maximising guest satisfaction. I have excellent people skills and enjoy leading the team from the front.
Seeking a challenging position that will enable me to capitalise on my management experience, with opportunities for personal and professional growth.
● Strong motivational and influential people skills.
● Experience of managing people and driving business performance.
● Excellent Customer Service Skills.
● Strong Communication Skills, by having clear direction and being able to listen to others
● Ability to work well within a Team.
● Organisational Skills, being able to manage my workload efficiently.
● Time-Management, being able to prioritise effectively and able to allocate time sensibly
● Strong IT Skills, sufficient all Microsoft Office programs
Seeking a challenging position that will enable me to capitalise on my management experience, with opportunities for personal and professional growth.
● Strong motivational and influential people skills.
● Experience of managing people and driving business performance.
● Excellent Customer Service Skills.
● Strong Communication Skills, by having clear direction and being able to listen to others
● Ability to work well within a Team.
● Organisational Skills, being able to manage my workload efficiently.
● Time-Management, being able to prioritise effectively and able to allocate time sensibly
● Strong IT Skills, sufficient all Microsoft Office programs
Markets
United Kingdom
Language
English
Fluently
Ready for
Larger project
Ongoing relation / part-time
Available
My experience
2014 - 2020
job
Restaurant Manager
Mirabai Restaurant.
Managing a high volume restaurant and improving all controllable costs, thus maximising financial performance. Also responsible for developing, managing and leading the restaurant to provide excellent service.
Key Responsibilities
● Ensuring the highest standards of food and beverage service.
● Having an in-depth knowledge of all menus.
● Provide customer support by resolving their complaints about service or food quality.
● Recruiting, training and motivating staff to ensure they provide the highest standard of service to the customers.
● Meeting and Greeting Customers
● Handling the general administration and paperwork
● Overseeing Stock levels, Ordering supplies and negotiating best prices with suppliers.
● Managing and Handling the Financial accounts on a daily, weekly and monthly basis to keep track of Financial performance of business.
● Encourage heavily on guest satisfaction to ensure repeat business. Under my management 70% of customers have shown to be repeat clientele.
● The ability to create a great atmosphere & be a inspirational host
● Oversee the budget for marketing and advertising campaigns, update of social networking sites Facebook and Twitter. Ensure an online presence for the restaurant.
Key Skills and Competencies
● Strong motivational and influential people skills.
● Experience of managing people and driving business performance.
● Excellent Customer Service Skills.
● Strong Communication Skills, by having clear direction and being able to listen to others
● Ability to work well within a Team.
● Organisational Skills, being able to manage my workload efficiently.
● Time-Management, being able to prioritise effectively and able to allocate time sensibly
● Strong IT Skills, sufficient all Microsoft Office programs
Key Responsibilities
● Ensuring the highest standards of food and beverage service.
● Having an in-depth knowledge of all menus.
● Provide customer support by resolving their complaints about service or food quality.
● Recruiting, training and motivating staff to ensure they provide the highest standard of service to the customers.
● Meeting and Greeting Customers
● Handling the general administration and paperwork
● Overseeing Stock levels, Ordering supplies and negotiating best prices with suppliers.
● Managing and Handling the Financial accounts on a daily, weekly and monthly basis to keep track of Financial performance of business.
● Encourage heavily on guest satisfaction to ensure repeat business. Under my management 70% of customers have shown to be repeat clientele.
● The ability to create a great atmosphere & be a inspirational host
● Oversee the budget for marketing and advertising campaigns, update of social networking sites Facebook and Twitter. Ensure an online presence for the restaurant.
Key Skills and Competencies
● Strong motivational and influential people skills.
● Experience of managing people and driving business performance.
● Excellent Customer Service Skills.
● Strong Communication Skills, by having clear direction and being able to listen to others
● Ability to work well within a Team.
● Organisational Skills, being able to manage my workload efficiently.
● Time-Management, being able to prioritise effectively and able to allocate time sensibly
● Strong IT Skills, sufficient all Microsoft Office programs
People skills, Manager, Customer, Social, Online, Office, Direction, Support, It, Twitter, Marketing, Service, Customer service, Management, Facebook, Training, Networking, Budget, Administration, Advertising
My education
2012
-
2014
Oxford Brookes University
Hndhncorequivalent, Business and Enterprise
Hndhncorequivalent, Business and Enterprise
2007
-
2012
The Cherwell School
Secondary, Economics
Secondary, Economics
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