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jobs
Network | Cloud Engineer
Christopher Matcham
,
Northampton, United Kingdom
Experience
Other titles
Skills
I'm offering
Ambitious and enthusiastic IT professional with the ability to maintain network and cloud environments, troubleshoot issues to identify root causes while preventing recurrences. Adept at implementing new procedures and technologies to strengthen security posture, enhance operational efficiency, and control costs. Excellent communicator capable of leveraging technical and commercial acumen to communicate effectively with both technical and non-technical individuals. Relationship builder: excel at collaborating with clients, vendors and other stakeholders to ensure smooth flow of operations. Thrives in challenging environments by utilising problem-solving, leadership, and organisational abilities.
Markets
United Kingdom
Industries
Language
English
Fluently
Ready for
Ongoing relation / part-time
Available
My experience
2020 - ?
job
Technical Services Engineer
Creative ITC.
RESPONSIBILITIES
• Plays a pivotal role in supporting and delivering technical solutions.
• Closely liaising with the 3rd party support teams, ensuring the solutions are processed in a timely manner and recorded for future reference.
• Keenly monitoring the internal and external network solutions using alert software.
• Collaborating with internal teams in support of customer patching and platform upgrades.
• Leveraging exceptional communication and interpersonal skills to establish and maintain a close relationship with stakeholders.
• Actively participating in customer concept planning meetings, ensuring any problems are adequately solved.
• Regularly monitoring for opportunities to identify enhancements to IT services, processes, and procedures.
• Plays a pivotal role in supporting and delivering technical solutions.
• Closely liaising with the 3rd party support teams, ensuring the solutions are processed in a timely manner and recorded for future reference.
• Keenly monitoring the internal and external network solutions using alert software.
• Collaborating with internal teams in support of customer patching and platform upgrades.
• Leveraging exceptional communication and interpersonal skills to establish and maintain a close relationship with stakeholders.
• Actively participating in customer concept planning meetings, ensuring any problems are adequately solved.
• Regularly monitoring for opportunities to identify enhancements to IT services, processes, and procedures.
Network, It, Support, Monitoring, Software, Processes, Customer, Platform
2018 - 2020
job
Airframe Purchasing and Logistics Chain Coordinator - Aviation Supply Chain
Easyjet.
KEY ACHIEVEMENTS
• Played a pivotal role in creating purchase requisitions to meet the demand for requirements generated by the material planning team.
• Leveraging exceptional communication and interpersonal skills to establish and maintain a close relationship with stakeholders.
• Developed step by step processes to improve efficiency.
• RESPONSIBILITIES
• Closely liaised with the outsourced procurement team, ensuring the materials are processed in a timely manner to support all maintenance and overhaul activities undertaken for the aircraft.
• Keenly monitored the internal and external order booking of materials within AMOS ensuring all the demands are valid.
• Collaborated with the outsourced procurement team and repair stations in support of the forecasting of materials for the 90-day plan, ensuring all materials for maintenance are procured and alternatives considered.
• Actively participated in all the daily materials planning meetings ensuring the problems relating to the supply of materials are adequately solved.
• Engaged in active negotiation with the key internal and external suppliers of materials to obtain the best price for the materials.
• Regularly monitored stock levels in accordance with demand and maintaining these demands to ensure inventory forecast targets are achieved.
• Played a pivotal role in creating purchase requisitions to meet the demand for requirements generated by the material planning team.
• Leveraging exceptional communication and interpersonal skills to establish and maintain a close relationship with stakeholders.
• Developed step by step processes to improve efficiency.
• RESPONSIBILITIES
• Closely liaised with the outsourced procurement team, ensuring the materials are processed in a timely manner to support all maintenance and overhaul activities undertaken for the aircraft.
• Keenly monitored the internal and external order booking of materials within AMOS ensuring all the demands are valid.
• Collaborated with the outsourced procurement team and repair stations in support of the forecasting of materials for the 90-day plan, ensuring all materials for maintenance are procured and alternatives considered.
• Actively participated in all the daily materials planning meetings ensuring the problems relating to the supply of materials are adequately solved.
• Engaged in active negotiation with the key internal and external suppliers of materials to obtain the best price for the materials.
• Regularly monitored stock levels in accordance with demand and maintaining these demands to ensure inventory forecast targets are achieved.
Forecasting, Procurement, Support, Coordinator, Booking, Forecast, Processes
2016 - 2018
job
Part and Airframe Assessor in Aviation
Technical System.
TUI UK
KEY ACHIEVEMENTS
• Demonstrated expertise in data entry and audit of all new parts fitted to the aircraft while ensuring that life demanded parts are replaced accordingly.
• Successfully designed new aircraft and engines on the AMOS system.
• Oversaw and introduced new processes to improve efficiency and communication.
RESPONSIBILITIES
• Paid great attention while conducting quality checks on all aircraft documentation ensuring they are in line with Part M/Part 145.
• Established and maintained a close relationship with internal and external stakeholders.
• Demonstrated effective leadership and ability to work in a challenging, fast-paced working environment while managing and supporting the development team in turnover of daily tasks that may result in aircraft and customer delays.
• Diligently provided 1st line support and training to new members of staff.
• Ensured excellent customer services and experience by timely monitoring the welfare of the clients both in pre and post-departure.
KEY ACHIEVEMENTS
• Demonstrated expertise in data entry and audit of all new parts fitted to the aircraft while ensuring that life demanded parts are replaced accordingly.
• Successfully designed new aircraft and engines on the AMOS system.
• Oversaw and introduced new processes to improve efficiency and communication.
RESPONSIBILITIES
• Paid great attention while conducting quality checks on all aircraft documentation ensuring they are in line with Part M/Part 145.
• Established and maintained a close relationship with internal and external stakeholders.
• Demonstrated effective leadership and ability to work in a challenging, fast-paced working environment while managing and supporting the development team in turnover of daily tasks that may result in aircraft and customer delays.
• Diligently provided 1st line support and training to new members of staff.
• Ensured excellent customer services and experience by timely monitoring the welfare of the clients both in pre and post-departure.
Audit, Training, Leadership, Support, Monitoring, Development, Audit, Processes, Customer
2015 - 2016
job
Senior Health and Safety Coordinator
TUI UK.
KEY ACHIEVEMENTS
• Promoted a collaborative culture while managing a close relationship with stakeholders globally.
• Developed and reviewed new processes to improve efficiency.
• Demonstrated excellent skills in the use of RISK software to perform thorough investigations of injury/death incidents.
• Facilitated customer retention and loyalty by ensuring their welfare for the duration of their holiday was well handled.
RESPONSIBILITIES
• Provided clear and quality check on the sanity of the hotels by regularly checking whether they are in line with the ABTA/FTO guidelines.
• Organized for weekly training of the new members of staff and provided regular support to ensure they gain in-depth knowledge.
• Provided ready and reliable assistance in the management of sensitive incidents and injury/death that occurred overseas.
• Promoted a collaborative culture while managing a close relationship with stakeholders globally.
• Developed and reviewed new processes to improve efficiency.
• Demonstrated excellent skills in the use of RISK software to perform thorough investigations of injury/death incidents.
• Facilitated customer retention and loyalty by ensuring their welfare for the duration of their holiday was well handled.
RESPONSIBILITIES
• Provided clear and quality check on the sanity of the hotels by regularly checking whether they are in line with the ABTA/FTO guidelines.
• Organized for weekly training of the new members of staff and provided regular support to ensure they gain in-depth knowledge.
• Provided ready and reliable assistance in the management of sensitive incidents and injury/death that occurred overseas.
Training, Management, Safety, Support, Coordinator, Retention, Health, Software, Processes, Customer
2014 - 2014
job
director level
Directors Travel Complaints Department.
Mar 2014 - Aug 2014
TUI UK
RESPONSIBILITIES
• Effectively resolved queries and complaints at the director level.
• Maintained a high level of professionalism in managing sensitive incidents that occurred overseas.
• Facilitated the introduction of new processes to improve efficiency.
• Provided regular training and support to new members of staff.
TUI UK
RESPONSIBILITIES
• Effectively resolved queries and complaints at the director level.
• Maintained a high level of professionalism in managing sensitive incidents that occurred overseas.
• Facilitated the introduction of new processes to improve efficiency.
• Provided regular training and support to new members of staff.
Training, Support, Processes
2006 - 2014
job
Manager/Multistore Manager
Starbucks Coffee.
Simmons Bakers/Starbucks Coffee
RESPONSIBILITIES
• Responsible for the tidiness of the front of house display, coached multiple stores, stock control and food rotation resulting in the regular increase in profit.
• Diligently carried out all retail store responsibilities hence resulting in regular profits.
• Conducted training of new staff members and provided regular support to them.
• Spearheaded the opening of multiple new stores, raising the initial standards of the firm.
RESPONSIBILITIES
• Responsible for the tidiness of the front of house display, coached multiple stores, stock control and food rotation resulting in the regular increase in profit.
• Diligently carried out all retail store responsibilities hence resulting in regular profits.
• Conducted training of new staff members and provided regular support to them.
• Spearheaded the opening of multiple new stores, raising the initial standards of the firm.
Retail, Training, Support, Manager
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