Raj Kapur , READING, United Kingdom

With a career spanning over 20 years, I would describe myself as energetic, self-motivated, confident with first-rate management and organisational skills. Having established a track record of implementing change to improve operational processes and increase profitability, without compromising on high creative standards and quality.

Excellent communication and interpersonal skills well developed to deal effectively with people at all levels and the ability to remain good-humoured and calm under pressure.

Key Skills
• Strong leadership skills to help manage the day-to-day running of an agency
• Effective operational skills to support the delivery multiple work streams in order to meet client expectations
• Reporting - staff utilisation, invoicing and margin, budget and forecasts, KPI reports and planning
• To drive best practice throughout an agency - ensuring all company processes are adhered to
• Experienced in change management (strategy and implementation)
• Recruitment and development of staff (Creative Services, Operations, Project Management and Client Services)
• Financial management and budget control with the ability to make timely and sound decisions regarding complex issues while managing costs and P&L
• Project & production management with a focus to communicate a clear understanding of the project lifecycle, identifying complex information clearly, concisely with a problem solving approach
• Highly skilled in vendor management, negotiation and procurement
• Wide experience of commissioning specialist creative suppliers.