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IT Project Manager / Business Analyst
Susanna Asantewah Ofori
,
PRESTON, United Kingdom
Experience
Other titles
Skills
I'm offering
An experienced IT Project Manager with a demonstrated exposure to software development, digital payments, financial technology, WordPress, and Shopify projects with technical teams from India, Pakistan, China, Kenya, Egypt, and Ghana. I have worked with companies to assess their processes and operations, and recommended solutions for achieving efficiency and improving productivity.
I'm looking forward to offering my experience and skills to achieving corporate goals irrespective while gaining new knowledge.
I'm looking forward to offering my experience and skills to achieving corporate goals irrespective while gaining new knowledge.
Markets
United States
(Remote
only)
Canada
(Remote
only)
United Kingdom
Lithuania
(Remote
only)
Rest of Euro area
(Remote
only)
Denmark
(Remote
only)
Norway
(Remote
only)
Sweden
(Remote
only)
Finland
(Remote
only)
Links for more
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Industries
Language
English
Fluently
Available
My experience
2021 - ?
job
IT Project Manager
unknown.
- UK
* Onboard and receive requests from new clients
* Ensure development & project management processes are set up
* Pass clients' requests to developers and manage progress of work
* Quality check developers' work and manage feedback with clients
* Confirm accuracy of final products and manage changes to live
environment
* Maintain ongoing relationships with clients and developers
* Onboard and receive requests from new clients
* Ensure development & project management processes are set up
* Pass clients' requests to developers and manage progress of work
* Quality check developers' work and manage feedback with clients
* Confirm accuracy of final products and manage changes to live
environment
* Maintain ongoing relationships with clients and developers
Project Management, Project Manager, IT Project Manager, Management, It, Development, Processes, UP, Manager
2020 - 2021
freelance
Mar. 2021 Claim Submissions Consultant (Freelance)
Allegiant Financial Services Limited.
Warrington - UK
* Assisted in auditing and reviewing claim files on Zoho
* Ensured accurate processing of claims by tracing and closing
duplicates
* Liaised with lenders, brokers, and the Financial Ombudsman
Service for timely and effective management of claims
1
Oct. 2020 - Nov. 2020 Event Consultant (Freelance), ALTS Digital UK
Luxury Travel Show s.r.o. - Prague, Czech Republic
* Recommended ways of increasing attendance
* Recommended the event structure
* Assisted with creating a database of registered UK tour operators
and travel counselors
* Assisted with emailing personalized invitations and followed up
with telephone calls for briefing and attendance confirmation
* Assisted in auditing and reviewing claim files on Zoho
* Ensured accurate processing of claims by tracing and closing
duplicates
* Liaised with lenders, brokers, and the Financial Ombudsman
Service for timely and effective management of claims
1
Oct. 2020 - Nov. 2020 Event Consultant (Freelance), ALTS Digital UK
Luxury Travel Show s.r.o. - Prague, Czech Republic
* Recommended ways of increasing attendance
* Recommended the event structure
* Assisted with creating a database of registered UK tour operators
and travel counselors
* Assisted with emailing personalized invitations and followed up
with telephone calls for briefing and attendance confirmation
Database, R, Management, Event, Service, Processing, UP, Zoho
2018 - 2020
job
Project Manager
Emergent Payments Limited.
Ghana
* Gathered requirements, designed, and tested fintech solutions
* Digitized payment collections and disbursements for key financial
and corporate institutions
* Reviewed and coordinated the execution of contracts
* Reduced project delays and client complaints by timely scheduling
and monitored implementation with the system development team
* Reduced cost of transaction by 30% by negotiating pricing with service providers, while ensuring service continuation
* Built stronger relationships with Financial and Corporate
Institutions by implementing cutting-edge solutions
* Gathered requirements, designed, and tested fintech solutions
* Digitized payment collections and disbursements for key financial
and corporate institutions
* Reviewed and coordinated the execution of contracts
* Reduced project delays and client complaints by timely scheduling
and monitored implementation with the system development team
* Reduced cost of transaction by 30% by negotiating pricing with service providers, while ensuring service continuation
* Built stronger relationships with Financial and Corporate
Institutions by implementing cutting-edge solutions
Project Manager, Contracts, Service, Fintech, Implementation, Development, Contracts, Manager
2016 - 2018
job
Card Program Manager
Ez-pay Limited.
Ghana
* Gathered requirements, designed, and tested fintech solutions
* Implemented and piloted the Government of Ghana Travel and Staff Card programs with VISA and MasterCard
* Reviewed and coordinated the execution of contracts
* Performed cost-revenue analysis for all the projects
* Timely deployment of software through adequate supervision
* Gathered requirements, designed, and tested fintech solutions
* Implemented and piloted the Government of Ghana Travel and Staff Card programs with VISA and MasterCard
* Reviewed and coordinated the execution of contracts
* Performed cost-revenue analysis for all the projects
* Timely deployment of software through adequate supervision
Contracts, Deployment, Fintech, Supervision, Software, Contracts, Manager
2012 - 2016
job
Human Resources Manager
Brisk Credit Microfinance.
Ghana
* Recruitment and Selection
* Standardized the HR office by implementing the employee
handbook, yearly appraisals, and grading system
* Organized and led training and development programs
* Recruitment and Selection
* Standardized the HR office by implementing the employee
handbook, yearly appraisals, and grading system
* Organized and led training and development programs
Training, Human Resources, Recruitment, Office, Development, LED, Manager
2010 - 2011
job
Deputy Team Manager (Direct Sales)
Fidelity Bank Limited, Ridge Towers.
Ghana
* Increased clientele and deposit mobilization by organizing
marketing campaigns and road shows
* Increased customer knowledge by educating them on the bank's
products and services
* Increased clientele and deposit mobilization by organizing
marketing campaigns and road shows
* Increased customer knowledge by educating them on the bank's
products and services
Marketing, Sales, Customer, Manager
My education
Teesside University
Doctorate, Business Administration
Doctorate, Business Administration
Ghana Institute of Management and Public Administration
MBA, Project Management
MBA, Project Management
University of Ghana
Bachelors, Psychology and Information Studies (Minor in Business)
Bachelors, Psychology and Information Studies (Minor in Business)
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