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EMEA HR Business Partner / Manager / Project Manager
Helder Santos-MCIPD©
,
LONDON, United Kingdom
Experience
Other titles
Skills
I'm offering
Mid-senior/Senior HR Professional with 14 years’+ experience as a Business Partner, Manager and Project Manager (Prince & Agile).
Strong experience in HR Operations, Strategy, Org. Change, D&I, Payroll, M&A, ER, Works Council & Unions, HRIS, Reward and Recruitment across the UK & EMEA as well as other international regions. Expatriate experience in France, Monaco, Morocco and Angola.
Happy, Motivated, Driven, Proactive, Open-minded Personality and Truly People Focused.
BA in Organisational Psychology, Master in HR and CIPD Qualified Level 7 as Chartered MCIPD.
HR Systems – Successfactors, Workday, SAP, Oracle, CoreHR, BambooHR, PeopleHR, Peakon, Cultureamp, Workboard(OKRs), integration with payroll systems like ADP, Cloudpay, Activepayroll, SDWorx.
Fluent in French, Portuguese and Spanish.
Strong experience in HR Operations, Strategy, Org. Change, D&I, Payroll, M&A, ER, Works Council & Unions, HRIS, Reward and Recruitment across the UK & EMEA as well as other international regions. Expatriate experience in France, Monaco, Morocco and Angola.
Happy, Motivated, Driven, Proactive, Open-minded Personality and Truly People Focused.
BA in Organisational Psychology, Master in HR and CIPD Qualified Level 7 as Chartered MCIPD.
HR Systems – Successfactors, Workday, SAP, Oracle, CoreHR, BambooHR, PeopleHR, Peakon, Cultureamp, Workboard(OKRs), integration with payroll systems like ADP, Cloudpay, Activepayroll, SDWorx.
Fluent in French, Portuguese and Spanish.
Markets
United Kingdom
Language
English
Fluently
Spanish
Fluently
French
Fluently
Portuguese
Fluently
Ready for
Larger project
Ongoing relation / part-time
Full time contractor
Available
My experience
2020 - ?
job
EMEA People Partner
Ted Baker.
HR Business Partner looking after UK, France, Spain, South Africa and Portugal.
Consulting with business leaders and People team colleagues, to implement the people agenda and build the right talent, culture and leadership.
Work with the Head of People Partnering and People Managers as well as the wider People Team in executing the People Strategy and Operation Plan, and to develop and implement better people management practices and in managing organisational change.
• Working closely with, listening to and understanding the needs and priorities for EMEA business areas.
• Analysing insight provided by People Operations. Using the data to inform the people strategy and plan for their business areas, implement actions and ensure fit for purpose and cost-effective solutions.
• Ultimate accountability for HR for their business areas. Develops strong business relationships and acts as an HR consultant to ensure success.
• Escalation point to unblock people issues and obstacles affecting business performance.
• Ensure line managers and employees are educated as required on the correct HR processes and contacting the right team for support.
• Work with the People team's subject matter experts to ensure an exceptional service is delivered to the business.
• Works as a Coach to managers. Has regular 121 sessions to build relationships and support with any people related challenges.
• Deliver training on people related issues as required.
• Support line managers in management of absence situations (including capability and parental leave).
• Carry out organisational design for their area and leads organisational change to ensure structures are fit for purpose and able to effectively deliver for the business.
• Appropriately facilitating and enabling resourcing/budget discussions that allow alignment of planned HR initiatives and deployment.
• Supporting recruitment for critical roles or key talent to ensure roles are filled to the highest standard.
• Acting as the performance improvement driver, challenge the status quo and is an advocate of positive changes in people management. Ensure the execution of performance management requirements for their area.
• Design succession plans for top talent and key job positions and work with managers to ensure they are pipelining talent internally and externally.
• Understand the engagement results for the business areas and use the insight to inform key people initiatives to ultimately improve engagement.
• Managing relationship with employee representation bodies and works council/unions
Consulting with business leaders and People team colleagues, to implement the people agenda and build the right talent, culture and leadership.
Work with the Head of People Partnering and People Managers as well as the wider People Team in executing the People Strategy and Operation Plan, and to develop and implement better people management practices and in managing organisational change.
• Working closely with, listening to and understanding the needs and priorities for EMEA business areas.
• Analysing insight provided by People Operations. Using the data to inform the people strategy and plan for their business areas, implement actions and ensure fit for purpose and cost-effective solutions.
• Ultimate accountability for HR for their business areas. Develops strong business relationships and acts as an HR consultant to ensure success.
• Escalation point to unblock people issues and obstacles affecting business performance.
• Ensure line managers and employees are educated as required on the correct HR processes and contacting the right team for support.
• Work with the People team's subject matter experts to ensure an exceptional service is delivered to the business.
• Works as a Coach to managers. Has regular 121 sessions to build relationships and support with any people related challenges.
• Deliver training on people related issues as required.
• Support line managers in management of absence situations (including capability and parental leave).
• Carry out organisational design for their area and leads organisational change to ensure structures are fit for purpose and able to effectively deliver for the business.
• Appropriately facilitating and enabling resourcing/budget discussions that allow alignment of planned HR initiatives and deployment.
• Supporting recruitment for critical roles or key talent to ensure roles are filled to the highest standard.
• Acting as the performance improvement driver, challenge the status quo and is an advocate of positive changes in people management. Ensure the execution of performance management requirements for their area.
• Design succession plans for top talent and key job positions and work with managers to ensure they are pipelining talent internally and externally.
• Understand the engagement results for the business areas and use the insight to inform key people initiatives to ultimately improve engagement.
• Managing relationship with employee representation bodies and works council/unions
Consulting, Processes, Coach, Business Partner, Support, HR Business Partner, People management, Service, Recruitment, Design, Management, Leadership, Performance Management, Training, Deployment, Budget, Operations
2019 - 2020
job
UK & EMEA People Partner
Tradeshift.
HR Business Partner looking after UK, France, Belgium, MEA, Poland, Spain, Italy and projects across EMEA.
• Implement and develop people's culture for the region in line with global strategy
• Manage employee relations issues in the region
• Partner with managers and EMEA & APAC senior director of people, suggesting and providing guidance on decisions and strategic plans for all people's life cycle subjects in the region
• Connect with people and champion employee engagement, work with the business to improve engagement and communication across the business, provide proactive input for improvement.
• Provide ongoing coaching, mentoring, independent advice and support to Managers and employees as required on employment issues such as employee performance, be able to assess employee development needs, make recommendations, and implement appropriate solutions.
• Develop and implement People policies and procedures and ensure they are adhered to and are compliant with international employment legislation. Provide advice to all levels on People policies for UK, France, MEA, Belgium & Poland.
• Work on various strategic people projects/organisation change initiatives that impact the employee life cycle.
• Liaise with the Finance team, pension providers & healthcare providers as necessary in relation to the inputs/outputs to payroll.
• Implement and develop people's culture for the region in line with global strategy
• Manage employee relations issues in the region
• Partner with managers and EMEA & APAC senior director of people, suggesting and providing guidance on decisions and strategic plans for all people's life cycle subjects in the region
• Connect with people and champion employee engagement, work with the business to improve engagement and communication across the business, provide proactive input for improvement.
• Provide ongoing coaching, mentoring, independent advice and support to Managers and employees as required on employment issues such as employee performance, be able to assess employee development needs, make recommendations, and implement appropriate solutions.
• Develop and implement People policies and procedures and ensure they are adhered to and are compliant with international employment legislation. Provide advice to all levels on People policies for UK, France, MEA, Belgium & Poland.
• Work on various strategic people projects/organisation change initiatives that impact the employee life cycle.
• Liaise with the Finance team, pension providers & healthcare providers as necessary in relation to the inputs/outputs to payroll.
Coaching, Mentoring, Employee Engagement, Finance, HR Business Partner, Support, Business Partner, Development, International, Organization, Pension
2019 - 2019
freelance
Global Payroll & HR Services Consultant
DAZN.
Global HR & Payroll operations
Implementation and projects for the global business (UK, EMEA, MENA, APAC, US)
Manage global mobility and tax/law regarding international relocations
Manage Compensation and Benefit cases
Supporting HR administrators and payroll assistants
Process redundancies, settlements, etc
Manage Oracle Suite HCM transactional processes
Reporting and operations on Oracle HCM, Service Now and Shared Point
Develop Transactional HR and Payroll shared services centre
Partnering with senior directors in the business and external partners
Create SOPs for Payroll operations
Implementation and projects for the global business (UK, EMEA, MENA, APAC, US)
Manage global mobility and tax/law regarding international relocations
Manage Compensation and Benefit cases
Supporting HR administrators and payroll assistants
Process redundancies, settlements, etc
Manage Oracle Suite HCM transactional processes
Reporting and operations on Oracle HCM, Service Now and Shared Point
Develop Transactional HR and Payroll shared services centre
Partnering with senior directors in the business and external partners
Create SOPs for Payroll operations
Operations, Oracle, Service, Implementation, International, Processes
2016 - 2019
job
HR Business Partner - Europe & APAC (United Kingdom)
Moove Lubricants.
Business Partner for UK, France, Spain, Netherlands, Portugal, Romania, Turkey, Russia and China.
Partnering with senior directors and internal stakeholders for Finance, Sales, Supply & Distribution, Marketing & BI and Manufacturing.
Main achievements/projects:
• Cultural changes and HR digital transformation Leader
• HR Merge & Acquisition specialist for UK & France
• Engagement & HR integration projects - Partnering with senior directors in Europe & UK
• Partnering with senior directors and internal stakeholders for Finance, Sales, Supply & Distribution, Marketing & BI and Manufacturing
• Implement and develop HR strategy aligned with commercial and business goals
• Recruitment, Talent and Succession Plan management through 9 Box Matrix
• SAP SuccessFactors implementation leader (including tendering and procurement)
• Implement and manage ADP Payrolls in the UK, Europe and APAC
• Manage Total Reward projects based on Tower Watson reward and benefit benchmark tools
• Implement reward structure across Europe
• Manage performance across the business and variable pay
• Budget management - £ 25 M for Wages and Benefits and HR OPEX
• Manage complex HR cases such as office relocations, redundancy projects, disciplinary.
• Manage EMEA employee relations, employment law cases and employee representative meetings
• Manage project teams
Partnering with senior directors and internal stakeholders for Finance, Sales, Supply & Distribution, Marketing & BI and Manufacturing.
Main achievements/projects:
• Cultural changes and HR digital transformation Leader
• HR Merge & Acquisition specialist for UK & France
• Engagement & HR integration projects - Partnering with senior directors in Europe & UK
• Partnering with senior directors and internal stakeholders for Finance, Sales, Supply & Distribution, Marketing & BI and Manufacturing
• Implement and develop HR strategy aligned with commercial and business goals
• Recruitment, Talent and Succession Plan management through 9 Box Matrix
• SAP SuccessFactors implementation leader (including tendering and procurement)
• Implement and manage ADP Payrolls in the UK, Europe and APAC
• Manage Total Reward projects based on Tower Watson reward and benefit benchmark tools
• Implement reward structure across Europe
• Manage performance across the business and variable pay
• Budget management - £ 25 M for Wages and Benefits and HR OPEX
• Manage complex HR cases such as office relocations, redundancy projects, disciplinary.
• Manage EMEA employee relations, employment law cases and employee representative meetings
• Manage project teams
Integration, Watson, BEE, China, Office, Business Partner, Transformation, Implementation, HR Business Partner, Marketing, Recruitment, Sales, Finance, Management, Procurement, Digital transformation, SAP, Budget
2015 - 2016
job
EMEA Payroll/HR Project Manager (United Kingdom)
Cloudpay.
EMEA HR and Payroll consultant, for multinational companies in the financial services, manufacturing, technology, oil & gas, e-commerce, retail industries like Visa Europe, Snapchat, ABS, Expedia, Thomson Reuters, Broadsoft, Arizona Chemicals and Anixter.
Countries include UK, Ireland, Spain, France, Germany, Romania, Finland, Belgium, Poland, Hungary, Greece and Israel.
Main achievements/projects:
• Manage payroll implementations across EMEA
• Manage HRIS projects - SucessFactors, Workday, Sage and Time & attendance systems
• Review and transform processes/policies in HR and payroll
• Partnering with senior HR Leaders in the UK, Europe and US
• Manage client and in-house project teams
Countries include UK, Ireland, Spain, France, Germany, Romania, Finland, Belgium, Poland, Hungary, Greece and Israel.
Main achievements/projects:
• Manage payroll implementations across EMEA
• Manage HRIS projects - SucessFactors, Workday, Sage and Time & attendance systems
• Review and transform processes/policies in HR and payroll
• Partnering with senior HR Leaders in the UK, Europe and US
• Manage client and in-house project teams
Project Manager, Retail, E-commerce, Technology, Snapchat, Workday, HRIS, Processes, Manager
2014 - 2015
job
EMEA Recruitment Screening Coordinator (United Kingdom)
Procius.
• Support recruitment and vetting for EMEA region
• Perform CV screenings for different clients and countries
• Collaborating with the EMEA team to gain a detailed understanding of organisational goals and talent needs so as to support initiatives through quality hiring for assigned clients
• Proactively managing and maintaining high quality and responsive relationships with internal and external clients and candidates
• Assisting in counselling managers/candidates on recruitment policies and procedures to ensure compliance with client and legal requirements
• Ensuring data integrity within the applicant system
• Perform CV screenings for different clients and countries
• Collaborating with the EMEA team to gain a detailed understanding of organisational goals and talent needs so as to support initiatives through quality hiring for assigned clients
• Proactively managing and maintaining high quality and responsive relationships with internal and external clients and candidates
• Assisting in counselling managers/candidates on recruitment policies and procedures to ensure compliance with client and legal requirements
• Ensuring data integrity within the applicant system
Recruitment, Compliance, Support, Coordinator, Responsive
2013 - 2014
job
Human Resources Manager
Dietsmann Group.
(Monaco - Angola)
• HR manager for Shared Services and centres of expertise in Monaco and Angola (offshore FPSO units and offices)
• Patterning with Senior strategic Business Unit Managers, Offshore managers, HR Directors and senior stakeholders
• Manage recruitment campaigns for technical positions
• Implement processes and cultural changes
• Implement HR digital transformation
• Coordinate payroll (Sage)
• Manage employee relations in country and expatriates
• Manage immigration and Visa processes
• Manage an in country shared services team of 7 people
• HR manager for Shared Services and centres of expertise in Monaco and Angola (offshore FPSO units and offices)
• Patterning with Senior strategic Business Unit Managers, Offshore managers, HR Directors and senior stakeholders
• Manage recruitment campaigns for technical positions
• Implement processes and cultural changes
• Implement HR digital transformation
• Coordinate payroll (Sage)
• Manage employee relations in country and expatriates
• Manage immigration and Visa processes
• Manage an in country shared services team of 7 people
Digital transformation, Human Resources, Recruitment, Offshore, Transformation, Processes, Manager
2010 - 2013
job
EMEA Human Resources Manager
Frulact Group.
(www.frulact.com) - Food Manufacturing (FMCG)
Assignments/Positions in the Group:
2010 - 04/2013
Frulact Group - EMEA Human Resources Manager
• Manage all aspects of HR lifecycle for a population of 700 employees across Portugal, France, Morocco, Algeria and South Africa
• HR development
• Talent acquisition for operational and senior positions
• Implement shared services processes
• Implement HRIS - SAP HCM and T&A
• Manage an HR team of 5 people in multiple countries
Assignments/Positions in the Group:
2010 - 04/2013
Frulact Group - EMEA Human Resources Manager
• Manage all aspects of HR lifecycle for a population of 700 employees across Portugal, France, Morocco, Algeria and South Africa
• HR development
• Talent acquisition for operational and senior positions
• Implement shared services processes
• Implement HRIS - SAP HCM and T&A
• Manage an HR team of 5 people in multiple countries
SAP, Human Resources, Talent acquisition, HR development, FMCG, HRIS, Development, SAP HCM, Processes, Manager
2009 - 2010
job
Human Resources Business Partner (Avignon Area, France)
Fruprep France.
HR BP for France (cadre/non-cadre and temp). Manage HR department and 1 local HR advisor
Main achievements/projects:
• Manage Merge & Acquisition HR project
• Implement HR department in France
• Manage meetings with works council, Unions and H&S committee
Main achievements/projects:
• Manage Merge & Acquisition HR project
• Implement HR department in France
• Manage meetings with works council, Unions and H&S committee
Human Resources, Business Partner
2007 - 2007
job
Human Resources Assistant (Portugal)
Frulact Portugal.
HR assistant for 3 manufacturing units: Payroll, time & attendance, employment law, annual training plan implementation, health and safety
Training, Human Resources, Implementation, Safety, Health, Hr assistant
2006 - 2007
internship
Human Resources Internship
Atlanco Rimec Group Portugal.
Assist with recruitment, payroll, employment law advisor and sales development
Human Resources, Sales, Recruitment, Sales development, Development, Internship
2000 - 2006
job
Sales Representative
Citibank Portugal.
Sales
My education
2011
-
2013
University of Porto
MSc, Economics and Human Resources Management
MSc, Economics and Human Resources Management
2010
-
2011
University of Coimbra
Post graduate degree in employment law, Law (1 Year
Post graduate degree in employment law, Law (1 Year
2001
-
2006
University Lusiada of Porto
Bachelors, Psychology - Industrial and Organisational
Bachelors, Psychology - Industrial and Organisational
Kingston University London Business School
Somepostgraduate, International Human Resources Management
Somepostgraduate, International Human Resources Management
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