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Business Analyst/Project Manager
Mark Rodericks
,
Kingston, United Kingdom
Experience
Other titles
Skills
I'm offering
I am a Senior Agile Business Analyst/Project Manager with recent payments (PSD2 & Open Banking) experience on the lookout for new contract and permanent opportunities. Open to location and rate for the right opportunity. My key skills and experience are:
- ITSM - ServiceNow
- Digital transformations
- Agile
- Banking transformation projects
- Regulatory implementations
- Data mining and analysis
- Requirements gathering
- Testing
- Full SDLC experience
- Trade lifecycle and processing knowledge
- PSD2 & Open Banking
- Waterfall
- UX & CX
- Stakeholder Management
- PMO
- ITSM - ServiceNow
- Digital transformations
- Agile
- Banking transformation projects
- Regulatory implementations
- Data mining and analysis
- Requirements gathering
- Testing
- Full SDLC experience
- Trade lifecycle and processing knowledge
- PSD2 & Open Banking
- Waterfall
- UX & CX
- Stakeholder Management
- PMO
Markets
United States
Industries
Language
English
Fluently
French
Good
Ready for
Larger project
Full time contractor
Available
My experience
2021 - ?
job
Project Manager, Workflow Automation
GSK.
• Migrating service catalog from Integrify to Servicenow using the agile methodology
• Analysing existing forms and workflows and writing user stories in Servicenow for MVP
• Articulating requirements to developers to build new forms
• Writing test cases, testing new forms and defect management
• Executing service reviews with users and collating feedback
• Providing daily updates to management on daily stand up calls
• Analysing existing forms and workflows and writing user stories in Servicenow for MVP
• Articulating requirements to developers to build new forms
• Writing test cases, testing new forms and defect management
• Executing service reviews with users and collating feedback
• Providing daily updates to management on daily stand up calls
Project Manager, Writing, Agile, Automation, Management, User stories, Workflow, Service, Test, Test cases, ServiceNow, Testing, UP, Manager
2019 - 2020
job
Project Manager, Derivatives Operations
Citigroup.
• Gatekeeper for JIRA and coach for transition from Waterfall to Agile ways of working
• Leading the transition from BRD to writing user stories
• Produced and managed resource plan for 2020 book of work
• Built knowledge around and prepared high level business requirements for the LIBOR transition
• RAID log management and reporting to senior management
• Running working group meetings, producing project and productivity metrics and general PMO duties
• Co-ordinated signoff of CASS, broker and GMI account setup documentation
• Wrote business and UAT requirements for intercompany reconciliation
• Leading the transition from BRD to writing user stories
• Produced and managed resource plan for 2020 book of work
• Built knowledge around and prepared high level business requirements for the LIBOR transition
• RAID log management and reporting to senior management
• Running working group meetings, producing project and productivity metrics and general PMO duties
• Co-ordinated signoff of CASS, broker and GMI account setup documentation
• Wrote business and UAT requirements for intercompany reconciliation
Project Manager, Writing, Operations, Jira, Agile, PMO, Management, User stories, Coach, Manager
2019 - 2019
job
Project Manager, Business Banking Change
AIB.
• Digital business banking upgrade being designed by a third party vendor
• Documented As Is processes for UK and ROI bulk FPS and BACS payments
• Gathered business requirements through workshops collaborating with SMEs
• Worked with solution architects and IT to develop functional and technical solutions
• Defined features and wrote epics and user stories in JIRA
• Provided input to and updating Kanban boards.
• Weekly progress updates to senior management
• Documented As Is processes for UK and ROI bulk FPS and BACS payments
• Gathered business requirements through workshops collaborating with SMEs
• Worked with solution architects and IT to develop functional and technical solutions
• Defined features and wrote epics and user stories in JIRA
• Provided input to and updating Kanban boards.
• Weekly progress updates to senior management
Project Manager, Jira, ROI, Management, User stories, Kanban, Banking, Workshops, It, Processes, Manager
2019 - 2019
job
Business Design Analyst, Barclaycard
unknown.
• Gathered requirements for the persistent debt regulation using Agile
• Maintained strong stakeholder relationships, influenced decisions and ensured effective communication through all project stages.
• Mapped data between current and future state for a system upgrade.
• Prepared user stories, designed wireframes and led workshops to achieve signoff for a new multi-channel application to enhance UX for the virtual call centre.
• Maintained strong stakeholder relationships, influenced decisions and ensured effective communication through all project stages.
• Mapped data between current and future state for a system upgrade.
• Prepared user stories, designed wireframes and led workshops to achieve signoff for a new multi-channel application to enhance UX for the virtual call centre.
Design, UX, Agile, Wireframes, User stories, Workshops, Analyst, LED
2011 - 2013
job
Lead Business Analyst/Project Manager
Treasury Structured Solutions, RBS.
Project Manager, Analyst, Manager
2010 - 2010
job
Lead Business Analyst
Butterfield Bank.
Analyst
2010 - 2010
job
Product Controller, Credit Trading
Lloyds Bank.
2008 - 2009
job
Business Analyst, Product Control
RBS.
Analyst
2008 - 2008
job
Business Analyst/Project Manager, Basel 2 Programme
Barclays Bank.
Project Manager, Analyst, Manager
2006 - 2007
job
Business/Testing Analyst, Finance
UBS Investment Bank.
Finance, Analyst, Testing
My education
1991
-
1994
University of Sussex
Bachelors, History of Art
Bachelors, History of Art
1990
-
1991
n/a
Secondary, French, Economics, History of Art, Mander, Portman, Woodward, London
Secondary, French, Economics, History of Art, Mander, Portman, Woodward, London
1983
-
1990
Latymer Upper School
GCSEs, BUSINESS ANALYST
GCSEs, BUSINESS ANALYST
State Risk Assessment
Bachelors, Lead Business Analyst
Bachelors, Lead Business Analyst
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