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Product Manager with over 5 years experience
Joash Johnson
,
SOUTHAMPTON, United Kingdom
Experience
Other titles
Skills
I'm offering
Hands-on experience leading IT product development operations using agile project management methodologies.Proven success in agile software development, project management, product management, product design, interaction design, web analytics services, process design or business development for start-ups and established companies. Possess ability to communicate and capture business requirements, functional specifications and support product life cycle from planning, development, testing and release to post-analysis. Possess strong leadership, communication, interpersonal, engineering and problem solving abilities. Area of expertise include.
Product Ownership / API Management Tools / Strategic Planning and Analysis / Analytics/Cross-Functional Teams /Product Documentation / Customer Engagement / Stakeholder Management / Team Collaboration
Product Ownership / API Management Tools / Strategic Planning and Analysis / Analytics/Cross-Functional Teams /Product Documentation / Customer Engagement / Stakeholder Management / Team Collaboration
Markets
United Kingdom
Links for more
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Industries
Language
English
Fluently
Ready for
Available
My experience
2018 - ?
job
Digital Product Owner/ Associate Product Manager
TUI.
Gather customers' requirements and accordingly develop effective solution for the customer in terms of a product via
collaboration with analysts, designers, and key stakeholders. Enable the company to expand their footprints across the globe through internationalisation of the TUI UK hotels and search API platform across the rest of TUI Group, with an
MVP ready within three months. Collaborate with a brand new scrum team to develop effective strategies with the focus
on optimising operational efficiency; helped to increase the speed of delivery by several days. Deliver improvements for
customer on the TUI website both in the frontend and backend across TUI Group. Managed multiple products and projects across Search, Hotels and SEO for TUI's website.
Key Achievements:
* Executed elastic search to 10+ brands across northern region platform and improved performance by 50%.
* Improved Search customer experience scores from 70 to 74 by delivering exceptional customer services.
* Delivered several features to the website; improved the Search KPI from 65% to 70% within a few months.
* Launched the Hotel Only MVP in the first three months of joining the business; generated $4M+ in revenue and reduced the risk of committed stock within the business.
collaboration with analysts, designers, and key stakeholders. Enable the company to expand their footprints across the globe through internationalisation of the TUI UK hotels and search API platform across the rest of TUI Group, with an
MVP ready within three months. Collaborate with a brand new scrum team to develop effective strategies with the focus
on optimising operational efficiency; helped to increase the speed of delivery by several days. Deliver improvements for
customer on the TUI website both in the frontend and backend across TUI Group. Managed multiple products and projects across Search, Hotels and SEO for TUI's website.
Key Achievements:
* Executed elastic search to 10+ brands across northern region platform and improved performance by 50%.
* Improved Search customer experience scores from 70 to 74 by delivering exceptional customer services.
* Delivered several features to the website; improved the Search KPI from 65% to 70% within a few months.
* Launched the Hotel Only MVP in the first three months of joining the business; generated $4M+ in revenue and reduced the risk of committed stock within the business.
Seo, API, Backend, Scrum, Frontend, Customer experience, Product Manager, REST, Product owner, Website, KPI, Search, Backend, Customer, Manager, Platform
2017 - 2018
job
Digital Learning Product Manager
Telefonica(O2).
Executed product roadmap against business requirements while maintaining the business vision across the product
lifecycle management. Consulting with the wider team to develop product documentation such as user guides and define roadmap. Introduced an internal digital learning solution for the O2 business, covering a user base of 10,000 and delivering against the mission of encouraging employee learning.
Key Achievements:
* Focused on accomplishing the goal of creating a 'Digital University' by executing the product roadmap against
business requirements and maintaining vision throughout the product lifecycle.
* Led all aspects associated the new product launch across the O2 network, seeing sign ups and usage of over
70% of the employee base, collaborating with the Product Marketing Manager to promote the tool internally.
lifecycle management. Consulting with the wider team to develop product documentation such as user guides and define roadmap. Introduced an internal digital learning solution for the O2 business, covering a user base of 10,000 and delivering against the mission of encouraging employee learning.
Key Achievements:
* Focused on accomplishing the goal of creating a 'Digital University' by executing the product roadmap against
business requirements and maintaining vision throughout the product lifecycle.
* Led all aspects associated the new product launch across the O2 network, seeing sign ups and usage of over
70% of the employee base, collaborating with the Product Marketing Manager to promote the tool internally.
Marketing, Product Manager, Management, Consulting, Network, Digital learning, LED, Manager
My education
2020
-
2021
n/a
MBA, POWERMBA
MBA, POWERMBA
?
-
2020
n/a
Product Management Nano degree, Management
Product Management Nano degree, Management
?
-
2015
University of Hertfordshire
N/a, Computing & Digital Media Technology
N/a, Computing & Digital Media Technology
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