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jobs
Gary
,
, United Kingdom
Experience
Other titles
Skills
I'm offering
Markets
United Kingdom
Language
English
Fluently
My experience
2017 - 2021
job
Deskside Support Engineer II - TUPE
Manpower.
• Hardware / Software Support / Hardware Refresh Win XP - Win 7 to Win10
• Imaging laptops / Desktop / Tablets / Mobile Phone Devices
• Remote Support
• Provide walk in center support for E.ON and UNIPER
• iOS Apple Mobile Devices Support - Phones and Tablets configuration - MobileIron - Asset Allocation
• Android Mobile Devices Support - Phones and Tablets configuration
• Imaging laptops / Desktop / Tablets / Mobile Phone Devices
• Remote Support
• Provide walk in center support for E.ON and UNIPER
• iOS Apple Mobile Devices Support - Phones and Tablets configuration - MobileIron - Asset Allocation
• Android Mobile Devices Support - Phones and Tablets configuration
Android, IOS, Support, Hardware, Software, XP
2011 - 2016
job
Field Technical Support
Hewlett Packard Enterprise Services.
TUPE from E.ON IS UK
Support
2008 - 2008
job
Desktop Support Engineer
E.ON IS UK.
Work as part of a large proactive support team dealing with Incidents and Service Requests, based on SLA time frames
• Diagnosis of hardware, software, networking and infrastructure issues.
• Pen tablet Support - Repairs - configuration - Documenting and creating training material
• Liaise with 3rd line support for resolving hardware repairs
• Imaging Desktops, Laptops and Tablets.
• Travelling to Client locations installing software, supporting Office and bespoke applications.
• VIP Support
• Active Directory, DHCP, SCCM Support
• Provide On-site Walk In Centre support for E.ON/ Software/Hardware
• Apple/Android Mobile devices support - Configuration, repairs booking - Documenting fixes - Deploying assets on database
• Diagnosis of hardware, software, networking and infrastructure issues.
• Pen tablet Support - Repairs - configuration - Documenting and creating training material
• Liaise with 3rd line support for resolving hardware repairs
• Imaging Desktops, Laptops and Tablets.
• Travelling to Client locations installing software, supporting Office and bespoke applications.
• VIP Support
• Active Directory, DHCP, SCCM Support
• Provide On-site Walk In Centre support for E.ON/ Software/Hardware
• Apple/Android Mobile devices support - Configuration, repairs booking - Documenting fixes - Deploying assets on database
Android, Networking, Active Directory, Training, Database, Service, Support, Hardware, Infrastructure, Office, Software, Booking
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