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0
jobs
Josie Beytell-Heron
,
, United Kingdom
Experience
Other titles
Skills
I'm offering
Markets
United Kingdom
Language
English
Fluently
My experience
2020 - ?
job
Supporter Care advisor
Diabetes UK.
First point of contact for all queries via email, phone helpline and social media
Present using Orlo.
Sales and negotiating skills to encourage donations
Reporting safeguarding concerns and following up
Reporting and setting up advocacy cases
Assisting fundraising team
Use of internal coding to generate memberships, mailings and payments
Providing COVID policy information for supporters via phone and email communications.
Data management and GDPR processes
Managing donations and setting up payment plans
Present using Orlo.
Sales and negotiating skills to encourage donations
Reporting safeguarding concerns and following up
Reporting and setting up advocacy cases
Assisting fundraising team
Use of internal coding to generate memberships, mailings and payments
Providing COVID policy information for supporters via phone and email communications.
Data management and GDPR processes
Managing donations and setting up payment plans
Social Media, Fundraising, Data management, Management, GDpr, Sales, Social, Processes, UP
2018 - 2019
job
Assistant Restaurant Manager Fonda
unknown.
First point of call for all customer queries, building relationships with partners, hosting guests and managing
waitlist.
Managing and training all 15+ staff and first point of contact for customer enquiries in person, on the phone and by email.
Feedback and pitch to head office and pitching new sales ideas
Managing stock, liaising with external partners. Use of excel, Microsoft Word and Internal platforms to produce
progress reports,
presentations.
Updating social media with events and new menus
Working to daily financial projections and using both qualitative and quantitative data
analysis to complete excel sheets to compare with other restaurant branches and March- present findings to head office. Time management to roster employees and labour below 9% each shift.
Sept 2018 Restaurant Supervisor Alimentari, Melbourne (Casual employment whilst travelling)
Supervising sections upmost attention to detail with excellent service
Managed and trained team of 20+, supervised sections and order of service
waitlist.
Managing and training all 15+ staff and first point of contact for customer enquiries in person, on the phone and by email.
Feedback and pitch to head office and pitching new sales ideas
Managing stock, liaising with external partners. Use of excel, Microsoft Word and Internal platforms to produce
progress reports,
presentations.
Updating social media with events and new menus
Working to daily financial projections and using both qualitative and quantitative data
analysis to complete excel sheets to compare with other restaurant branches and March- present findings to head office. Time management to roster employees and labour below 9% each shift.
Sept 2018 Restaurant Supervisor Alimentari, Melbourne (Casual employment whilst travelling)
Supervising sections upmost attention to detail with excellent service
Managed and trained team of 20+, supervised sections and order of service
Social Media, Excel, Training, Word, Management, Sales, Service, Pitching, Hosting, Detail, Office, Social, Customer, Manager
2015 - 2016
job
Youth Engagement Leader The British
Red Cross.
Promoted charity events and awareness days within universities and schools. For example, produced articles, leaflets and presentations for refugee week.
Provided information at work fairs for students and young people about volunteering
opportunities available within the local area.
Researched our target audience of youth and
their engagement in the charity and produced qualitative reports, articles and presentations.
Provided information at work fairs for students and young people about volunteering
opportunities available within the local area.
Researched our target audience of youth and
their engagement in the charity and produced qualitative reports, articles and presentations.
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