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Senior
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0
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System & Network Administration , Remote Technical Support
Arindam Deb Roy
,
Shillong, India
Experience
Other titles
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I'm offering
My name is Arindam and I am from India. I am into System and Network Administration. I have more than 10 years of experience in Information Technology. In my current role with MIT University of Meghalaya as a Senior System Administrator, I build, manage, and troubleshoot the IT infrastructure of the University along with leading a team of engineers for helpdesk support.
My professional experience includes maintaining the highest level of system security and educates users on the latest system updates and technologies.
My professional experience includes maintaining the highest level of system security and educates users on the latest system updates and technologies.
Markets
United States
(Remote
only)
Canada
(Remote
only)
United Kingdom
(Remote
only)
Rest of Euro area
(Remote
only)
Denmark
(Remote
only)
Norway
(Remote
only)
Sweden
(Remote
only)
Finland
(Remote
only)
Links for more
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Industries
Language
English
Fluently
Ready for
Larger project
Ongoing relation / part-time
Full time contractor
Available
My experience
2014 - ?
job
Senior System Administrator
MIT University of Meghalaya.
Responsibilities
• Installation, Configuration, maintenance of servers running of VMware ESXi platform.
• Installation, Configuration & Maintaining of Active Directory Services, DHCP Server & DNS Server.
• Installation, Configuration & Maintaining of Symantec Server, WSUS Server, File Server, O365 server &LMS Server
• Maintaining & Management of proxy server running of Smoothwall.
• Monitoring networks & internal devices using Nagios, PRTG tool & Ruckus Zone Director interfaces.
• Managing and monitoring of backups using the Veeam Backup tool and NAS Storage.
• Managing different portals of the university (LMS, GLPI, Intranet, etc).
• Managing Cisco Routers & Dell Power connect Switches
• Installing, Configuring, Troubleshooting Win & Linux based O/S along with network/hardware level.
• VAS IT services - Bulk SMS, CCTV Operation, EPABX, power bank UPS & DG, Audio-Video Conference.
• Campus WLAN, LAN, ILL & MPLS availability /performance according to established SLA.
• Execution of AMC contracts, multiple vendor management and keep them performing under agreed SLA
• Implementing & reviewing IT policies, SPOC for entire IT services.
• Digital classrooms, advanced (multimedia) audio/video conference hall management.
• Leading a team of Engineers for IT and helpdesk support.
• Reporting to PVC, Responsible for IT Budgeting, Procurement & Asset Management.
• Installation, Configuration, maintenance of servers running of VMware ESXi platform.
• Installation, Configuration & Maintaining of Active Directory Services, DHCP Server & DNS Server.
• Installation, Configuration & Maintaining of Symantec Server, WSUS Server, File Server, O365 server &LMS Server
• Maintaining & Management of proxy server running of Smoothwall.
• Monitoring networks & internal devices using Nagios, PRTG tool & Ruckus Zone Director interfaces.
• Managing and monitoring of backups using the Veeam Backup tool and NAS Storage.
• Managing different portals of the university (LMS, GLPI, Intranet, etc).
• Managing Cisco Routers & Dell Power connect Switches
• Installing, Configuring, Troubleshooting Win & Linux based O/S along with network/hardware level.
• VAS IT services - Bulk SMS, CCTV Operation, EPABX, power bank UPS & DG, Audio-Video Conference.
• Campus WLAN, LAN, ILL & MPLS availability /performance according to established SLA.
• Execution of AMC contracts, multiple vendor management and keep them performing under agreed SLA
• Implementing & reviewing IT policies, SPOC for entire IT services.
• Digital classrooms, advanced (multimedia) audio/video conference hall management.
• Leading a team of Engineers for IT and helpdesk support.
• Reporting to PVC, Responsible for IT Budgeting, Procurement & Asset Management.
Support, Platform, Contracts, Performing, Administrator, Server, Veeam, Power, Nagios, Storage, Backup, Helpdesk support, NAS, Monitoring, Hardware, Linux, It, Network, Audio, Vendor Management, Asset Management, Management, DNS, Procurement, VMware, Cisco, Active Directory, Contracts, Video
2011 - 2014
job
Operation Engineer
Onmobile Global.
Vas leader in the delivery of high-quality Mobile Services
Project: Idea Cellular Northeast, Assam & Bihar
Responsibilities
Handling whole of !dea Bihar's, Assam's, Northeast's RBT, Voice Portal, and MCI services.
• Managing major VAS products like CRBT, MCA, USSD, CBC, KBC and VP products of Onmobile Global
• Maintaining the TELEPHONY SEVERS, TONEPLAYERS, RBT SERVER, DB SERVER, and OBD SERVER
• Integration & deployment of the new site, servers, rack, switches, E1's, etc.
• Coordinating with network, switch & OMCR teams for any network issues and resolving it on priority.
• Coordinating with IN teams for IN(Billing) related issues and getting it resolved.
• Maintain the Database Server of MAXDB, MariaDB and MySQL, SAP DB.
• E1 augmentations, link configurations along with Installation the CG and TX cards.
• Installation of Windows and Linux OS onsite servers
• Providing Technical Solutions and Root Cause Analysis to Customer Complaints related to Onmobile Products.
• Report generation from the VAS system as per customer requirements.
• Implementation and configuration of new Vas release on-site servers.
• Testing and delivering products to the client on the proposed timeline.
• Checking Utilization reports daily and recommending capacity expansions.
Past Employments
Project: Idea Cellular Northeast, Assam & Bihar
Responsibilities
Handling whole of !dea Bihar's, Assam's, Northeast's RBT, Voice Portal, and MCI services.
• Managing major VAS products like CRBT, MCA, USSD, CBC, KBC and VP products of Onmobile Global
• Maintaining the TELEPHONY SEVERS, TONEPLAYERS, RBT SERVER, DB SERVER, and OBD SERVER
• Integration & deployment of the new site, servers, rack, switches, E1's, etc.
• Coordinating with network, switch & OMCR teams for any network issues and resolving it on priority.
• Coordinating with IN teams for IN(Billing) related issues and getting it resolved.
• Maintain the Database Server of MAXDB, MariaDB and MySQL, SAP DB.
• E1 augmentations, link configurations along with Installation the CG and TX cards.
• Installation of Windows and Linux OS onsite servers
• Providing Technical Solutions and Root Cause Analysis to Customer Complaints related to Onmobile Products.
• Report generation from the VAS system as per customer requirements.
• Implementation and configuration of new Vas release on-site servers.
• Testing and delivering products to the client on the proposed timeline.
• Checking Utilization reports daily and recommending capacity expansions.
Past Employments
Mysql, Linux, SAP, Deployment, Database, Integration, Windows, Network, It, Implementation, Mariadb, Testing, Server, Database server, Portal, Customer
2010 - 2011
job
Customer Support Executive
IBM CBDT.
Support, Customer
2010 - 2010
job
System Engineer
The Shillong Times.
Leading Frontline media portal/newspaper in Shillong, Meghalaya
Portal
2009 - 2010
job
System Engineer
Eastern Solutions.
My education
Shillong Senior Academy
Masters, MSMT
Masters, MSMT
n/a
Secondary, Kendriya Vidyalaya Happy Valley, Shillong
Secondary, Kendriya Vidyalaya Happy Valley, Shillong
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