specialist in data entry
Leicester, United Kingdom
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Ongoing relation / part-time
transfers, blocking and reissuing cards, helping customers get set up with online banking and dealing with problems customers are having with their accounts
•Helping to keep the bank and customers safe from fraud.
•Meeting various targets based on helping as many customers as I can, promoting digital services,
helping as many customers as I can, and customer performance evaluations.
•Contacting hotels on behalf of guest using phone and email clients
•Handling email queries from guests and partners.
•Helping customers with their enquires, product returns and helping customers locate products.
•Till work, Making sure all customer items have been scanned, handling cash and bank transaction with high accuracy.
•Keeping check on stock levels making sure all products are available on the shopfloor.
•Making sure all areas are clean and tidy and making sure all loose cardboard are removed from the shopfloor.
•Using the TXQ application on the Citrix system to categorise the documents into the various
•Working on the Open & Extract area to separate the various internal mail ready for them to be scanned
by the scanning team.
•Working on the Helpdesk team in dealing with client queries ranging from document requests including
retrievals of the documents, CD/ DVD requests or Documents requested for rescanning
•Using a voice activated system and low level order pickers(LLOP) to pick orders for various BP petrol
•Vaccing the ham in the packaging machine followed by placing them onto the racks
Jan 2013 - Present (8 years 4 months +)
In January 2013 I started repairing laptop and computers whilst I recovered from a fractured elbow.
I began with repairing a friend's computer as they had various problems with their computer. I try to keep within timelines so I can get each computer repaired as quickly as possible. As well as repairing
computers I also rebuild computers from scratch and fully tested before selling them online.
BSc, Business Information Systems
ASc, Applied ICT
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