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jobs
Morgan Cain
,
Gunnislake, United Kingdom
Experience
Other titles
Skills
I'm offering
Markets
United Kingdom
Language
English
Fluently
My experience
2019 - 2020
job
Assistant Manager
unknown.
Fix Auto Plymouth
Working in a high-pressure vehicle repair shop which repaired approx. 70 vehicles a week over
3 sites. I took on a number of roles during this time. My responsibilities included:
• Creating estimate for clients, Insurance companies and Retail customers, including upselling
for any non-related damage.
• Analysing the repair and updating the estimate to send to the insurance company for final
authorization prior to invoice. I had to ensure everything was captured and pictured to maximise profit from the job and reduce "leakage" which was one of our key performance
indicators on certain contracts
• Creating parts lists for the parts department and job cards for technicians, outlining what
required repair, paint or replacing.
• Dealing with customers in person and on the phone
• Assisting with the running of the workshop, allocate jobs and dealing with any queries
technicians had
• Scanning the vehicle for any sensor defects and reporting to the insurance company, if they
were not consistent with accident damage
• Implementing a new management system, alongside the providers and training other
members of staff on how to use it for their specific role.
• Changing the focus of workshop output from number of repaired vehicles to the financial
labour sold in a day.
• Meeting key performance indicator's, which varied for different contracts
• Informing the workshop manager on which vehicles required completion to meet the days
target and keeping them updated throughout the day.
• Manipulating data from multiple reports, available on the management system and combing
them into a format which the accounts team could use as part of their role.
• Liaising with our social media consultant and providing content to be posted on Facebook,
Instagram and the Managing Directors LinkedIn
• Part of a team ensuring that everything was in order for Manufacture and BSI audits.
Working in a high-pressure vehicle repair shop which repaired approx. 70 vehicles a week over
3 sites. I took on a number of roles during this time. My responsibilities included:
• Creating estimate for clients, Insurance companies and Retail customers, including upselling
for any non-related damage.
• Analysing the repair and updating the estimate to send to the insurance company for final
authorization prior to invoice. I had to ensure everything was captured and pictured to maximise profit from the job and reduce "leakage" which was one of our key performance
indicators on certain contracts
• Creating parts lists for the parts department and job cards for technicians, outlining what
required repair, paint or replacing.
• Dealing with customers in person and on the phone
• Assisting with the running of the workshop, allocate jobs and dealing with any queries
technicians had
• Scanning the vehicle for any sensor defects and reporting to the insurance company, if they
were not consistent with accident damage
• Implementing a new management system, alongside the providers and training other
members of staff on how to use it for their specific role.
• Changing the focus of workshop output from number of repaired vehicles to the financial
labour sold in a day.
• Meeting key performance indicator's, which varied for different contracts
• Informing the workshop manager on which vehicles required completion to meet the days
target and keeping them updated throughout the day.
• Manipulating data from multiple reports, available on the management system and combing
them into a format which the accounts team could use as part of their role.
• Liaising with our social media consultant and providing content to be posted on Facebook,
Instagram and the Managing Directors LinkedIn
• Part of a team ensuring that everything was in order for Manufacture and BSI audits.
Social Media, Retail, Contracts, Instagram, Training, Facebook, Management, Linkedin, Content, It, Insurance, Workshop, Social, Contracts, Manager
2018 - 2018
job
Design Engineer
Flood Control International.
Responsibilities included:
• Creating and amending detailed design drawings for client use and for manufacture, by an
external company, using AutoCAD.
• Meeting deadlines and client requirements
• Compiling bills of quantities and sending purchase orders to various suppliers
• Dealing with manufacture queries
• Sorting components and organizing shipping, ready to send to worldwide sites
• Helping to implement a new layer and block system which was used throughout the company.
• Writing an AutoCAD script to speed-up certain tasks, such as creating the template in which
the new layering system was used.
• Creating generic drawings for initial client queries.
• Creating and amending detailed design drawings for client use and for manufacture, by an
external company, using AutoCAD.
• Meeting deadlines and client requirements
• Compiling bills of quantities and sending purchase orders to various suppliers
• Dealing with manufacture queries
• Sorting components and organizing shipping, ready to send to worldwide sites
• Helping to implement a new layer and block system which was used throughout the company.
• Writing an AutoCAD script to speed-up certain tasks, such as creating the template in which
the new layering system was used.
• Creating generic drawings for initial client queries.
Design, Writing, Autocad, Shipping, UP, Autocad
2013 - 2017
job
Design Technician (Highway Drainage)
Water Consulting.
As a Design Technician for Mouchel I was working within the Water Consulting business group
for clients in the highway sector. The projects I was involved in assisted Highways England to
provide safe roads and reduce the environmental impact by removing surface water from carriageway and improving water quality.
My responsibilities included supplying the engineers with accurate drawings, using 2D and 3D
computer aided design (CAD) software; these drawings could then be used during the Value
Management, Tender and Construction phases of the schemes. The drawings needed to be
completed to programme to ensure that the project is delivered on time and within the agreed
budget. Design schemes were delivered to the agreed design standards as prescribed within
Design Manual for Roads and Bridges (DMRB) and the Manual of Contract Documents for
Highway Works (MCHW). The schemes range in size from minor works to Asset Support
Framework Contracts on Highways England's high-speed network within Area 1.
During my time with Mouchel I identified opportunities for time / cost savings and implemented these as best practice within the team.
I also undertook asset surveys, taking detailed measurements and investigations to support the scheme delivery as well as topographical surveys and bill of quantities for the investigation
schemes, comprising of all design items, investigation items, site compound and traffic
management options.
During my time for Mouchel I was nominated by my colleagues to apply for National Apprentice of the Year.
In addition to the above my role accountabilities include:
• Training staff in the use of AutoCAD and Civils 3D
• Develop and maintaining good client relationships
• Provide appropriate technical guidance to other team members
• Attend and contribute to project meetings internally and with clients
for clients in the highway sector. The projects I was involved in assisted Highways England to
provide safe roads and reduce the environmental impact by removing surface water from carriageway and improving water quality.
My responsibilities included supplying the engineers with accurate drawings, using 2D and 3D
computer aided design (CAD) software; these drawings could then be used during the Value
Management, Tender and Construction phases of the schemes. The drawings needed to be
completed to programme to ensure that the project is delivered on time and within the agreed
budget. Design schemes were delivered to the agreed design standards as prescribed within
Design Manual for Roads and Bridges (DMRB) and the Manual of Contract Documents for
Highway Works (MCHW). The schemes range in size from minor works to Asset Support
Framework Contracts on Highways England's high-speed network within Area 1.
During my time with Mouchel I identified opportunities for time / cost savings and implemented these as best practice within the team.
I also undertook asset surveys, taking detailed measurements and investigations to support the scheme delivery as well as topographical surveys and bill of quantities for the investigation
schemes, comprising of all design items, investigation items, site compound and traffic
management options.
During my time for Mouchel I was nominated by my colleagues to apply for National Apprentice of the Year.
In addition to the above my role accountabilities include:
• Training staff in the use of AutoCAD and Civils 3D
• Develop and maintaining good client relationships
• Provide appropriate technical guidance to other team members
• Attend and contribute to project meetings internally and with clients
Network, Autocad, Contracts, Framework, 2D, Software, Support, Surveys, 3D, Design, Safe, Consulting, Management, CAD, Training, Contracts, Budget, Autocad
My education
Community College
GCSEs, Water, Confined spaces awareness, Sharps awareness (Minor in Computers)
GCSEs, Water, Confined spaces awareness, Sharps awareness (Minor in Computers)
Exeter College
BTEC Level 3, Civil Engineering
BTEC Level 3, Civil Engineering
?
-
2017
City College Plymouth
Hndhncorequivalent, Civil Engineering
Hndhncorequivalent, Civil Engineering
?
-
2015
Exeter College
Unspecified, Technicians
Unspecified, Technicians
?
-
2012
City College Plymouth
Secondary, Level 3 in Patisserie and Confectionary
Secondary, Level 3 in Patisserie and Confectionary
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