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LAURA MCGILLION
,
Limavady, United Kingdom
Experience
Other titles
Skills
I'm offering
Markets
United Kingdom
Language
English
Fluently
French
Good
My experience
2017 - ?
job
Grants Officer
LCDI Ltd.
DUTIES:
• To verify all grant expenditure and to process invoices in accordance Department for Communities requirements.
• To process stage payments to groups using online business banking.
• Communicate with all groups and stakeholders about the grant process
• To monitor the implementation of projects against letter of offer targets, ensuring that grant conditions are adhered to and that accurate project claims are supplied on a timely basis.
• To give advice and guidance to projects in respect of monitoring where required.
• To liaise with the external funders regarding information and queries relating to funded projects.
• To Complete audits on the groups who received grant funding
• Keeps files on all successful and unsuccessful candidates up to date
• All office administration as and when required
• Maintaining all project files for PEACE4 funded projects
• To verify all grant expenditure and to process invoices in accordance Department for Communities requirements.
• To process stage payments to groups using online business banking.
• Communicate with all groups and stakeholders about the grant process
• To monitor the implementation of projects against letter of offer targets, ensuring that grant conditions are adhered to and that accurate project claims are supplied on a timely basis.
• To give advice and guidance to projects in respect of monitoring where required.
• To liaise with the external funders regarding information and queries relating to funded projects.
• To Complete audits on the groups who received grant funding
• Keeps files on all successful and unsuccessful candidates up to date
• All office administration as and when required
• Maintaining all project files for PEACE4 funded projects
Administration, Banking, Implementation, Monitoring, Office, Online, UP
2016 - 2017
job
Finance And Verification Officer
Diamond Recruitment.
The Funding Unit Causeway Coast and Glens BC
DUTIES:
• To provide support to Council's Funding Unit, ensuring Application Forms are processed for eligibility. To ensure ineligible letters, Letters of Offer or Rejection are issued to organizations, along with other applicable documentation.
• To verify all grant expenditure and to process invoices in accordance Causeway Coast and Glens Borough Council requirements.
• To undertake Verification visits or on the spot verification visits when required.
• To monitor the implementation of projects against letter of offer targets, ensuring that grant conditions are adhered to and that accurate project claims are supplied on a timely basis.
• To give advice and guidance to projects in respect of monitoring where required.
• To assist the Funding Unit to process invoices and prepare regular claims to external funders.
• To ensure transparency and accountability through all payments approved by Causeway Coast and Glens Borough Council.
• To liaise with the external funders regarding information and queries relating to funded projects.
• To undertake the collection and collation of financial and monitoring information for projects and input information into relevant databases ensuring that accurate records of all expenditure are maintained. Ensure compliance with Council procedures and systems and cooperate fully with any audit inspections.
DUTIES:
• To provide support to Council's Funding Unit, ensuring Application Forms are processed for eligibility. To ensure ineligible letters, Letters of Offer or Rejection are issued to organizations, along with other applicable documentation.
• To verify all grant expenditure and to process invoices in accordance Causeway Coast and Glens Borough Council requirements.
• To undertake Verification visits or on the spot verification visits when required.
• To monitor the implementation of projects against letter of offer targets, ensuring that grant conditions are adhered to and that accurate project claims are supplied on a timely basis.
• To give advice and guidance to projects in respect of monitoring where required.
• To assist the Funding Unit to process invoices and prepare regular claims to external funders.
• To ensure transparency and accountability through all payments approved by Causeway Coast and Glens Borough Council.
• To liaise with the external funders regarding information and queries relating to funded projects.
• To undertake the collection and collation of financial and monitoring information for projects and input information into relevant databases ensuring that accurate records of all expenditure are maintained. Ensure compliance with Council procedures and systems and cooperate fully with any audit inspections.
Audit, Finance, Compliance, Implementation, Support, Monitoring, Audit
2012 - 2014
job
Customer Support Advisor
Firstsource.
DUTIES:
• Dealing with Customers over the phone
• Technical Support
• Billing
• Cross Selling
• Customer Retention
• Dealing with Customers over the phone
• Technical Support
• Billing
• Cross Selling
• Customer Retention
Support, Retention, Customer
2012 - 2012
temp
Clerical Officer
Derry City Council.
(Temporary)
DUTIES:
• Working within a busy Cross Border Group Department
• Processing all invoices for the department
• Filing
• Correspondence
• Switchboard.
• Email
• Desktop publishing
• Working as part of a busy team
• Maintaining office databases
• Creating spreadsheets
• Diary Management
• Dealing with Councillor and Stakeholders on a daily basis
• Distribution of Board Papers
DUTIES:
• Working within a busy Cross Border Group Department
• Processing all invoices for the department
• Filing
• Correspondence
• Switchboard.
• Desktop publishing
• Working as part of a busy team
• Maintaining office databases
• Creating spreadsheets
• Diary Management
• Dealing with Councillor and Stakeholders on a daily basis
• Distribution of Board Papers
Management, Office, Processing
2011 - 2012
temp
Clerical Officer for Derry City Council
Grafton Recruitment.
(Temporary)
DUTIES:
• Working within a busy City Engineers Department
• Processing a high volume of invoices for the department
• Raising Purchase orders for all works carried out
• Logging all issues and problems in relation to any property or vehicles owned by the council.
• Filing
• Correspondence
• Switchboard.
• Email
• Desktop publishing
• Maintaining office databases
• Creating spreadsheets
• Diary Management
DUTIES:
• Working within a busy City Engineers Department
• Processing a high volume of invoices for the department
• Raising Purchase orders for all works carried out
• Logging all issues and problems in relation to any property or vehicles owned by the council.
• Filing
• Correspondence
• Switchboard.
• Desktop publishing
• Maintaining office databases
• Creating spreadsheets
• Diary Management
Management, Office, Processing
2010 - 2011
temp
Clerical Officer for Derry City Council
Reed Recruitment.
(Temporary)
DUTIES:
• Working within a busy Marketing Department of a Council
• Working on the Successful UK City of Culture Bid Team
• Filing
• Correspondence
• Switchboard.
• Email
• Desktop publishing
• Working as part of a busy team
• Maintaining office databases
• Creating spreadsheets
• Proof Reading
• Arranging Advertising Placement
• Diary Management
• Event Planning
• Event Programming
• Press Clippings
• Meet targets set by the line manager.
COMPANY: Hays Specialist Recruitment
DUTIES:
• Working within a busy Marketing Department of a Council
• Working on the Successful UK City of Culture Bid Team
• Filing
• Correspondence
• Switchboard.
• Desktop publishing
• Working as part of a busy team
• Maintaining office databases
• Creating spreadsheets
• Proof Reading
• Arranging Advertising Placement
• Diary Management
• Event Planning
• Event Programming
• Press Clippings
• Meet targets set by the line manager.
COMPANY: Hays Specialist Recruitment
Marketing, Advertising, Event planning, Management, Event, Recruitment, Office, Manager
2009 - 2009
temp
Administration Assistant
Social Security Office.
(Temporary)
DUTIES:
• Working within a busy Social Security Office.
• Filing
• Correspondence within office network
• Switchboard.
• Email
• Desktop publishing
• Working as part of a busy team
• Maintaining office databases
• Creating spreadsheets
• Giro writing
• Meet targets set by the line manager.
DUTIES:
• Working within a busy Social Security Office.
• Filing
• Correspondence within office network
• Switchboard.
• Desktop publishing
• Working as part of a busy team
• Maintaining office databases
• Creating spreadsheets
• Giro writing
• Meet targets set by the line manager.
Writing, Administration, Security, Network, Office, Social, Manager
2008 - 2009
job
Specialist Tutor
A4e Ltd.
DUTIES:
• Adhere to all guidelines set down by the Department of Education and Learning for the Work Preparation Programme for Lone Parents.
• Recruit new candidates for the Work Preparation Programme for Lone Parents.
• Promote and Market the programme in the local area.
• Support and guide participants on the programme.
• Arrange the 6 week in house training including all lessons and all guest speakers.
• Cover all aspects of job hunting including CVs, Application forms and Interviews
• Create relationships with businesses within the area to raise the profile of A4e and to also arrange placements for participants.
• Support all participants during their work placement.
• Ensure that all paperwork is completed correctly and within specific time frames.
• Organise social events for the participants to increase self confidence.
• Meet targets set by the operations manager.
• Adhere to all guidelines set down by the Department of Education and Learning for the Work Preparation Programme for Lone Parents.
• Recruit new candidates for the Work Preparation Programme for Lone Parents.
• Promote and Market the programme in the local area.
• Support and guide participants on the programme.
• Arrange the 6 week in house training including all lessons and all guest speakers.
• Cover all aspects of job hunting including CVs, Application forms and Interviews
• Create relationships with businesses within the area to raise the profile of A4e and to also arrange placements for participants.
• Support all participants during their work placement.
• Ensure that all paperwork is completed correctly and within specific time frames.
• Organise social events for the participants to increase self confidence.
• Meet targets set by the operations manager.
Operations, Training, Operations manager, Support, Guide, Social, Manager
2007 - 2008
job
Finance Administrator
North West Independent Hospital.
DUTIES:
• Working as part of a team in the accounts department
• Credit Control
• Purchase Ledger
• Use of accounts packages such as Compucare and Sage
• Filing
• Post
• Setting up template spreadsheets on Excel for future use within the accounts department to help with the monthly procedures.
• General office administration.
• Working as part of a team in the accounts department
• Credit Control
• Purchase Ledger
• Use of accounts packages such as Compucare and Sage
• Filing
• Post
• Setting up template spreadsheets on Excel for future use within the accounts department to help with the monthly procedures.
• General office administration.
Excel, Administration, Finance, Office, Administrator, UP
2006 - 2007
job
Telemarketing Team leader
Air5 Ltd.
DUTIES:
• Managing a team of up to 6 people.
• Monitoring their performance on a daily basis.
• Training of all new staff and ongoing training with staff as and when required.
• Cold calling throughout the UK and Ireland to businesses of all size in an effort to promote the company.
• Arranging appointments for Business development managers to visit companies with a view in making a sale.
• Following up any appointments attended in an effort in aiding the closure of sales.
• Direct sales over the telephone for products that may not require an initial meeting with a business development manager.
• Researching leads by using various avenues.
• Maintaining a database of contacts.
• Keeping the diaries for at least 3 business development managers at any one time to ensure an efficiently run week of appointments.
• General office administration
• Managing a team of up to 6 people.
• Monitoring their performance on a daily basis.
• Training of all new staff and ongoing training with staff as and when required.
• Cold calling throughout the UK and Ireland to businesses of all size in an effort to promote the company.
• Arranging appointments for Business development managers to visit companies with a view in making a sale.
• Following up any appointments attended in an effort in aiding the closure of sales.
• Direct sales over the telephone for products that may not require an initial meeting with a business development manager.
• Researching leads by using various avenues.
• Maintaining a database of contacts.
• Keeping the diaries for at least 3 business development managers at any one time to ensure an efficiently run week of appointments.
• General office administration
Business development, Administration, Training, Database, Telemarketing, Sales, Monitoring, Office, Development, UP, Manager
2004 - 2006
job
Senior Telesales Executive
Censys Ltd.
DUTIES:
• Making outbound sales calls to various locations throughout the UK
• Selling various financial products including Secured Loans, unsecured loans, insurance products and computer programmes.
• Customer Service
• Some team leader and training responsibly
• Making outbound sales calls to various locations throughout the UK
• Selling various financial products including Secured Loans, unsecured loans, insurance products and computer programmes.
• Customer Service
• Some team leader and training responsibly
Training, SoMe, Customer service, Sales, Service, Insurance, Customer
2001 - 2004
job
Customer Service Officer
Ulster Bank Ltd.
DUTIES:
• Processing Cheque and Cash lodgements
• Dealing with customer queries
• Direct Debits, Standing Orders
• Foreign Exchange including foreign transfers, issuing and processing foreign drafts and all foreign currencies.
• Meeting sales targets
• Selling the wide variety of financial products the bank had to offer on a daily basis
• Giving loan quotations.
• General office administration.
• Accuracy
• Methodical working practices
• A wide variety of customer service experience
Other Comments
Within the various roles that I have held recently within the Causeway Coast and Glens Borough Council and the LCDI I have worked within busy finance departments. I have processed high volumes o f invoices, running weekly payments. I have developed strong relationships with both customers and suppliers. I always follow strict procurement procedures to ensure value for money and transparency. I have compiled weekly accounting reports by department for managers and outside agencies.
I have also a knowledge of the locality and the main stakeholders involved in the area.
I have a vast experience of all computer programmes including Microsoft Word, Excel, PowerPoint, Publisher, Access and Outlook. I have also used various databases including EU Programmes Database 2007, Sage, Compucare and other specialist databases. I have had previous responsibilities for social media and website management. I also have graphic design experience in the development of ezines, newsletters and other publications.
• Processing Cheque and Cash lodgements
• Dealing with customer queries
• Direct Debits, Standing Orders
• Foreign Exchange including foreign transfers, issuing and processing foreign drafts and all foreign currencies.
• Meeting sales targets
• Selling the wide variety of financial products the bank had to offer on a daily basis
• Giving loan quotations.
• General office administration.
• Accuracy
• Methodical working practices
• A wide variety of customer service experience
Other Comments
Within the various roles that I have held recently within the Causeway Coast and Glens Borough Council and the LCDI I have worked within busy finance departments. I have processed high volumes o f invoices, running weekly payments. I have developed strong relationships with both customers and suppliers. I always follow strict procurement procedures to ensure value for money and transparency. I have compiled weekly accounting reports by department for managers and outside agencies.
I have also a knowledge of the locality and the main stakeholders involved in the area.
I have a vast experience of all computer programmes including Microsoft Word, Excel, PowerPoint, Publisher, Access and Outlook. I have also used various databases including EU Programmes Database 2007, Sage, Compucare and other specialist databases. I have had previous responsibilities for social media and website management. I also have graphic design experience in the development of ezines, newsletters and other publications.
Management, Customer, Processing, Social, Development, Office, Website, Service, Sales, Customer service, Finance, Social Media, Word, Database, Procurement, Exchange, Graphic design, Powerpoint, Administration, Excel, Design
My education
1999
-
2001
Limavady College of Further and Higher Education
Hndhncorequivalent, N/a
Hndhncorequivalent, N/a
1996
-
1999
Loreto College
Secondary, Maths
Secondary, Maths
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