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Ajithpal Chithrangathan
,
Victoria Park, United Kingdom
Experience
Other titles
Skills
I'm offering
Markets
United Kingdom
Language
English
Fluently
My experience
2011 - 2020
job
Manager (IS Division)
Infra and Ops.
Managing, coordinating with team members and reporting to the Deputy Director - IS
division.
• Providing technical assistance in problem solving and training to team members.
• Ensuring minimum downtime of Windows 2012 R2/2016/2019 Servers and the network
(LAN and WAN).
• Data Center management and operations. Monitoring CCU, UPS and Access control.
• Ensure High availability of business critical production systems through BCP/DR process.
• Management of Active Directory users, groups, distribution lists and Group Policies,
User/email id creation and deletion as per HR request.
• Administration of File and print server, Domain Controllers, Exchange Server, DHCP, SQL
Servers, SharePoint Server, Hyper-V, VMware and SCVMM.
• Backup/Restore using Veritas Backup Exec 20, Managing backup media movement to onsite and offsite storage locations. Maintaining backup of Network devices configuration
and images.
• Testing and roll-out of Microsoft critical patches and regular updates using SCCM after
CAB approval.
• Maintain and execution of IS Policies, standards and procedures according to company
objectives and goals.
• Participating in ongoing security reviews, internal/external audits and taking action on
associated items.
• Assists in determining methods of implementing and enforcing Information security
policies and standards to ensure confidentiality, Integrity and Availability
• Managing Antivirus tasks, policies and signature updates, Monitor and review client
status using McAfee EPO and troubleshoot client communication issues.
• Penetration testing/Vulnerability assessment and patch management of server's/ network
equipment through proper CAB process.
• Creating policies and packages for Checkpoint Endpoint Security and MS Bitlocker for
Laptop Hard disk encryption (FDE)
• Working with IBM Blade Center, Tape Library, Storage and xSeries Servers.
• Working with Cisco 6509, 2960, 3560 series switches and Cisco 2600, 2800, 3900 series
Routers, ASA 5525 Firewall, Palo Alto firewall, Cisco Call Manager, CCX and IP Phones.
• Working with Bluecoat Proxy SG and Bluecoat Reporter.
• Monitoring of WAN links, Internet usage, Firewall trends, VPN login, Antivirus client status
and Microsoft patch compliance status.
• IT Asset procurement, yearly asset count, write off and disposal. Software licensing,
Maintaining Support Contracts/SLA
• Review Super user activity on Active Directory/ File Server, Monitoring Server health
monitoring using SCOM.
• Managing day to day activities and operational jobs, daily, weekly and monthly
transmission jobs, administration and backup management of on Company's ERP system.
• Service Desk: Incident management using Remedy tool (BMC/Servicenow) and Infrastructure Change management.
• Monthly review and update of Incidents, Requests and Infrastructure Change Logs.
• Maintaining IS Policies, Operation Procedures, and Security Baseline etc. Preparing
Network Diagram in case of any changes. Incident reporting and coordinating with Internal and external Audits. Coordinating with Incident Management Team.
• Provide technical support for PC's, Laptops and applications for more than 250 users.
division.
• Providing technical assistance in problem solving and training to team members.
• Ensuring minimum downtime of Windows 2012 R2/2016/2019 Servers and the network
(LAN and WAN).
• Data Center management and operations. Monitoring CCU, UPS and Access control.
• Ensure High availability of business critical production systems through BCP/DR process.
• Management of Active Directory users, groups, distribution lists and Group Policies,
User/email id creation and deletion as per HR request.
• Administration of File and print server, Domain Controllers, Exchange Server, DHCP, SQL
Servers, SharePoint Server, Hyper-V, VMware and SCVMM.
• Backup/Restore using Veritas Backup Exec 20, Managing backup media movement to onsite and offsite storage locations. Maintaining backup of Network devices configuration
and images.
• Testing and roll-out of Microsoft critical patches and regular updates using SCCM after
CAB approval.
• Maintain and execution of IS Policies, standards and procedures according to company
objectives and goals.
• Participating in ongoing security reviews, internal/external audits and taking action on
associated items.
• Assists in determining methods of implementing and enforcing Information security
policies and standards to ensure confidentiality, Integrity and Availability
• Managing Antivirus tasks, policies and signature updates, Monitor and review client
status using McAfee EPO and troubleshoot client communication issues.
• Penetration testing/Vulnerability assessment and patch management of server's/ network
equipment through proper CAB process.
• Creating policies and packages for Checkpoint Endpoint Security and MS Bitlocker for
Laptop Hard disk encryption (FDE)
• Working with IBM Blade Center, Tape Library, Storage and xSeries Servers.
• Working with Cisco 6509, 2960, 3560 series switches and Cisco 2600, 2800, 3900 series
Routers, ASA 5525 Firewall, Palo Alto firewall, Cisco Call Manager, CCX and IP Phones.
• Working with Bluecoat Proxy SG and Bluecoat Reporter.
• Monitoring of WAN links, Internet usage, Firewall trends, VPN login, Antivirus client status
and Microsoft patch compliance status.
• IT Asset procurement, yearly asset count, write off and disposal. Software licensing,
Maintaining Support Contracts/SLA
• Review Super user activity on Active Directory/ File Server, Monitoring Server health
monitoring using SCOM.
• Managing day to day activities and operational jobs, daily, weekly and monthly
transmission jobs, administration and backup management of on Company's ERP system.
• Service Desk: Incident management using Remedy tool (BMC/Servicenow) and Infrastructure Change management.
• Monthly review and update of Incidents, Requests and Infrastructure Change Logs.
• Maintaining IS Policies, Operation Procedures, and Security Baseline etc. Preparing
Network Diagram in case of any changes. Incident reporting and coordinating with Internal and external Audits. Coordinating with Incident Management Team.
• Provide technical support for PC's, Laptops and applications for more than 250 users.
Backup, Remedy, Penetration testing, It, ServiceNow, Support, Incident Management, Infrastructure, Assessment, Monitoring, Health, Testing, Network, Storage, Internet, Software, Server, Production, PC, WAN, Contracts, Blade, Manager, Training, Change management, Administration, Operations, Contracts, Exchange, Active Directory, ERP, SharePoint, Cisco, VMware, Sql, Procurement, Information Security, Print, Management, Firewall, Security, Service, Compliance, Windows, Hyper-V
2010 - 2017
job
Symantec Exec
Cisco ASA.
2016,
System recovery and Mozy online.
• Knowledge of network and problem - solving techniques.
• Knowledge of Terminal server (Windows 2012 R2) and setting up remote access for users.
• Knowledge of ERP softwares, Microsoft GP 10, Sql server 2012/2017 etc..
• Familiar with Firewalls (Palo Alto, Cisco ASA, Juniper SSG, SRX series & Fortigate)
• Setup Push mail on IOS, Android, Blackberry(BIS) devices.
• Familiar with Cisco IP telephony, Panasonic and NEC PABX systems
• Personal Details
System recovery and Mozy online.
• Knowledge of network and problem - solving techniques.
• Knowledge of Terminal server (Windows 2012 R2) and setting up remote access for users.
• Knowledge of ERP softwares, Microsoft GP 10, Sql server 2012/2017 etc..
• Familiar with Firewalls (Palo Alto, Cisco ASA, Juniper SSG, SRX series & Fortigate)
• Setup Push mail on IOS, Android, Blackberry(BIS) devices.
• Familiar with Cisco IP telephony, Panasonic and NEC PABX systems
• Personal Details
Sql, Android, IOS, SQL Server, ERP, Cisco, Windows, Network, Online, Server, Cisco ASA, Sql server 2012, UP
2006 - 2011
job
Senior Network Administrator
Rasasi Perfumes Industry L.L.C., Jebel Ali.
Managing corporate Information Technology (IT) services which includes but not limited
to; LAN, WAN, VPN Technology, servers, PC, Biometric TA systems, CCTV, peripherals
and security systems for Rasasi Perfumes (Dubai Office and retail outlets spread across in other GCC countries).
• Accountable for managing various project sites with 3+ data centers across various sites
in U.A.E. and other G.C.C. countries for deployment of technologies.
• Managing and administering co-operate email systems (Lotus Notes/Domino, PFMS,
Exchange 2010/Outlook, Web mail, Blackberry etc. Managing escalated help desk issues.
• Project Management - Coordinating and managing project related activities from technical
perspective with respect to resource planning, costing, scheduling, timely execution etc.
• Network Administration (including backup, security management, user account
management, active directory, internet access, antivirus, antispam office systems and applications support.
• Manage and administer juniper firewall, inter branch connectivity, internet usage by web
filtering, spam control through Mail Marshal, Terminal server for remote users.
• Planning and implementing network security, including building firewalls, applying
cryptography to network applications, managing host security, file permissions, back up
disaster recovery plans, file system integrity, and adding and deleting users.
• Troubleshoot networks, systems, and applications to identify and correct malfunctions
and other operational difficulties.
• Implementation of IT policies and procedures in line with the overall policies of the company.
• Accountable for planning annual IT budgets with regards to licensing and IT hardware.
• Building and maintaining vendor relationships and managing the purchase of hardware/
software products and other IT related supplies.
• Decreased expenses through streamlining procedures and implemented cost-
effectiveness measures.
• Partaking in the decision-making process to finalize on technologies.
Notable Achievements
• Migration of friewall from Cisco ASA to Palto Alto and implementaion of various security
controls.
• Taken leadership in sucessfull and seamless migration of Cisco Core switch.
• Migrated core system severs from physical to virtual plaform using Vmware and Hyper-V.
• Played the key role in the implemenation of Cisco IP telephony and call center
implementaion
• Successfully migrated from Lotus Domino 5.0.1 to Domino 7.0.1 and notes clients version
to 7.0.1
• Planned, designed and supervised LAN expansion including structured cabling and VLAN
for new department.
• Designed and implemented CCTV security camera systems in retails outlets with centralized monitoring through CMS software.
• Sucessfully planned and implemented Biometric Time attendance machines and registered
around 600+ Rasasi employees for the intergration with payroll system.
• Instrumental in developing solution to provide regular centralized onsite and offsite
Disaster Recovery backup.
• Planned,designed and executed Exchange server 2010 installation for the email
communication with retails outlets through outlook 2010
to; LAN, WAN, VPN Technology, servers, PC, Biometric TA systems, CCTV, peripherals
and security systems for Rasasi Perfumes (Dubai Office and retail outlets spread across in other GCC countries).
• Accountable for managing various project sites with 3+ data centers across various sites
in U.A.E. and other G.C.C. countries for deployment of technologies.
• Managing and administering co-operate email systems (Lotus Notes/Domino, PFMS,
Exchange 2010/Outlook, Web mail, Blackberry etc. Managing escalated help desk issues.
• Project Management - Coordinating and managing project related activities from technical
perspective with respect to resource planning, costing, scheduling, timely execution etc.
• Network Administration (including backup, security management, user account
management, active directory, internet access, antivirus, antispam office systems and applications support.
• Manage and administer juniper firewall, inter branch connectivity, internet usage by web
filtering, spam control through Mail Marshal, Terminal server for remote users.
• Planning and implementing network security, including building firewalls, applying
cryptography to network applications, managing host security, file permissions, back up
disaster recovery plans, file system integrity, and adding and deleting users.
• Troubleshoot networks, systems, and applications to identify and correct malfunctions
and other operational difficulties.
• Implementation of IT policies and procedures in line with the overall policies of the company.
• Accountable for planning annual IT budgets with regards to licensing and IT hardware.
• Building and maintaining vendor relationships and managing the purchase of hardware/
software products and other IT related supplies.
• Decreased expenses through streamlining procedures and implemented cost-
effectiveness measures.
• Partaking in the decision-making process to finalize on technologies.
Notable Achievements
• Migration of friewall from Cisco ASA to Palto Alto and implementaion of various security
controls.
• Taken leadership in sucessfull and seamless migration of Cisco Core switch.
• Migrated core system severs from physical to virtual plaform using Vmware and Hyper-V.
• Played the key role in the implemenation of Cisco IP telephony and call center
implementaion
• Successfully migrated from Lotus Domino 5.0.1 to Domino 7.0.1 and notes clients version
to 7.0.1
• Planned, designed and supervised LAN expansion including structured cabling and VLAN
for new department.
• Designed and implemented CCTV security camera systems in retails outlets with centralized monitoring through CMS software.
• Sucessfully planned and implemented Biometric Time attendance machines and registered
around 600+ Rasasi employees for the intergration with payroll system.
• Instrumental in developing solution to provide regular centralized onsite and offsite
Disaster Recovery backup.
• Planned,designed and executed Exchange server 2010 installation for the email
communication with retails outlets through outlook 2010
Software, Support, Hardware, Costing, Monitoring, Call Center, Backup, Office, Internet, Implementation, Web, Server, Administrator, PC, WAN, Cisco ASA, GCC, UP, C, Administration, Retail, CMS, Exchange, Active Directory, Deployment, Cisco, VMware, Project Management, Leadership, Management, Firewall, Security, Technology, Hyper-V, Network, It
2004 - 2005
job
System Administrator
Kelachandra Machines, Kottayam, Kerala.
• Administration of LAN in Kelachandra machines.
• Networking / structured cabling of Kelachandra machines.
• Procurement of hardware / software products and other IT related supplies.
• Networking / structured cabling of Kelachandra machines.
• Procurement of hardware / software products and other IT related supplies.
Administration, Networking, Procurement, It, Hardware, Software, Administrator
2002 - 2002
job
Hardware Engineer
Pentex Computer Workshop, Cochin, Kerala.
• Handling the day-to-day IT operational activities.
• Provided desktop support and assisted in managing servers, database center and server
applications.
• Academic Credentials
2002 - 2004: Master of Science (M.Sc.) in Electronics
• Provided desktop support and assisted in managing servers, database center and server
applications.
• Academic Credentials
2002 - 2004: Master of Science (M.Sc.) in Electronics
Database, It, Support, Hardware, Science, Electronics, Server
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